Categories: Technical issue? :

Review page not loading properly although on Google maps it still says 6 revies

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Review page not loading properly although on Google maps it still says 6 revies Jo Porter 4/26/13 5:26 AM
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Link to your local Google+ page (previously known as a Place page): https://plus.google.com/b/101643403820005537208/+beadsunlimited/posts

https://plus.google.com/118146000618789848638/about?hl=en - not working


Business name (as it is in your account): Beads Unlimited
Business location: Conway Street, Hove, Uk  
Business telephone (as it is in your account): 
Business category (e.g. hospital, etc.):
Website:www.beadsunlimited.co.uk


I have just tried to click on our reviews and the page will not load. It shows Beads Unlimited name on the header bar but absolutely nothing on the page. However, when you look on Google maps it still says 6 reviews.
We also have The Brighton Bead shop and this seems to have automatically been merged with the reviews page.
We would really like to do this with Beads Unlimited as this is the more important of the two pages, however, I have tried to follow the instructions but can't even find the 'verify' button in the first part of the instructions.
Hopefully somebody can help as I have been tearing my hair out!

Jo
Re: Review page not loading properly although on Google maps it still says 6 revies MBlumenthal 4/26/13 5:47 AM
Let me run it by Google. Sounds like a bug. 
Re: Review page not loading properly although on Google maps it still says 6 revies Jo Porter 4/26/13 6:35 AM
Thank you. Just to let you know that I have since deleted The Brighton Bead Shop page from Google + as I thought there may be some problem with us having both. We now just have the Beads Unlimited one which we would really like to merge with the reviews page if we get it back!.
Re: Review page not loading properly although on Google maps it still says 6 revies Daniel C Berman 4/26/13 9:06 AM
Having the same blank page issue on https://plus.google.com/109688267563742231827/
Re: Review page not loading properly although on Google maps it still says 6 revies Linda Buquet ~ 4/26/13 9:28 AM
Laura from Attaboy emailed Mike and I this AM about the problem. She said the reviews pages were blank on most listings in her market. I did research and posted about it at my place too with some examples.

I think I found the common denominator. From my observations this blank review pages bug is only happening to service area businesses with hidden addresses.

PLUS if they don't have any reviews, then it even serves up a totally blank G+ L page like the one above.

Re: Review page not loading properly although on Google maps it still says 6 revies govie100 4/26/13 12:12 PM
I have the same problem on mine.  I changed my address option to being seen.  We will see what happens.
Re: Review page not loading properly although on Google maps it still says 6 revies Caltech Pools 4/26/13 12:55 PM
Would like to add us to the list... our page is broken with HTML appearing and a server 500 error.

Re: Review page not loading properly although on Google maps it still says 6 revies Linda Buquet ~ 4/26/13 1:28 PM
Caltech, in addition to the bug, which only Google can fix, it appears you have a major violation you need to fix on your listing or you risk getting suspended.

The name on your listing is "Pool Leak Detection & Repair by CaltechPools" it needs to be business name only. Can't add keywords or services like that to the official business name.
Re: Review page not loading properly although on Google maps it still says 6 revies freedombuilders 4/26/13 2:40 PM
I'll concur with that observation too Linda. I'm managing my uncles and his is a complete blank. Address is hidden with no reviews.
Re: Review page not loading properly although on Google maps it still says 6 revies Peter Michaelson 4/26/13 3:37 PM
We're having the same blank page issue https://plus.google.com/105543471919388942223/about?gl=US&hl=en-US
Re: Review page not loading properly although on Google maps it still says 6 revies P-C-S 4/26/13 5:34 PM
 
However, the listing is working on mobile. 
 
My address is not shown, but I do have reviews.  Totally blank except my name and "About" and "Photos"
Re: Review page not loading properly although on Google maps it still says 6 revies Gordon Wilson 4/26/13 6:48 PM
same issue here

https://plus.google.com/102233840013715249503/about?hl=en

works on chrome for mobile but not on chrome, ff, or ie on pc.

Re: Review page not loading properly although on Google maps it still says 6 revies Linda Buquet ~ 4/27/13 8:00 AM
I got reports last night of listings being fixed and the ones I checked all look fine now.

I just spot checked a few above in this thread and they all appear to be good now too. Let us know if anyone is still experiencing a problem but it looks like this is resolved.

Thanks for the fast work on this Google!
Re: Review page not loading properly although on Google maps it still says 6 revies govie100 4/27/13 6:09 PM
thanks