Categories: Technical issue? :

The Analytics for my Google Business Listing are not updating.

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The Analytics for my Google Business Listing are not updating. DJLocal 7/3/12 10:22 AM
The analytics that generate in the backend of my Google Places account have not updated since June 26th. Please let me know if you are experiencing the same issue or know the cause of this problem. Thanks



Re: The Analytics for my Google Business Listing are not updating. SQLPerformance 7/3/12 10:46 AM
Just posted this to another post so might be a current problem.

Is this a new listing or an old one.

Are you getting circling icons where the figures should be on the Places account dashboard?
Re: The Analytics for my Google Business Listing are not updating. DJLocal 7/5/12 9:00 AM
Listing is over a year old and is currently displaying in search results.

Yes, loading circles are in the Activity section of the Places dashboard.

It seems like this is problem multiple people are having, it that correct?
Re: The Analytics for my Google Business Listing are not updating. LocallyFound 7/5/12 10:17 AM
I too am having the same issue.  No results after June 26th.  If I select a date range later then the 26th and apply it auto reverts back to the 26th.
This is for an account with over 20 locations, all were working previously.
Re: The Analytics for my Google Business Listing are not updating. treebles 7/5/12 11:05 AM
DJLocal and LocallyFound,
This is part of the recurrent issues with the Activity section of the Places Dashboard.
I am experiencing this same issue on one of my listings (stuck on June 25th in my case) after several weeks of not displaying statistics at all.
It may catch up after a while and then the cycle repeats itself.

I am escalating this thread to Google employees to see if with the others I already escalated gives a higher priority to this annoying issue.
Re: The Analytics for my Google Business Listing are not updating. cgafrisco 7/8/12 1:46 PM
Same issue here. No data past June 26th. Selecting the past 7 days option says "there is no data for your request"
Re: The Analytics for my Google Business Listing are not updating. Devon Self Storage 7/9/12 5:47 AM
I am having the exact same issue as well...
Re: The Analytics for my Google Business Listing are not updating. HabitatBCNJ 7/9/12 7:51 AM
Ditto.
Re: The Analytics for my Google Business Listing are not updating. slonerj 7/9/12 10:43 AM
I am having the exact same situation with all 5 of my locations.
Re: The Analytics for my Google Business Listing are not updating. Cole C 7/9/12 10:48 AM
Jumping on the band wagon here. I am also experiencing this issue with all (12) of my locations. No  results after June 26th and in one case after June 20th.
Re: The Analytics for my Google Business Listing are not updating. AllseeingHigh 7/9/12 10:50 AM
This is happening to 26 of our locations, been asking Google rep directly but not many details.
Re: The Analytics for my Google Business Listing are not updating. MBlumenthal 7/9/12 11:15 AM
I have elevated the question to Google. 
Re: The Analytics for my Google Business Listing are not updating. Cole C 7/10/12 8:14 AM
Update: I am seeing analytics in my Google Places account for my locations through July 8th.
Re: The Analytics for my Google Business Listing are not updating. Jade W. 7/10/12 9:58 AM
Edit: Dashboard analytics should be back by now. Thanks for your patience!

Hey all,

Thank you for letting us know about problems with statistics in your Places dashboard. Statistics disappearing or being inaccurate is a known issue and your feedback is helpful in us pursuing improvements to the product. Please also note that making updates to listings can cause statistics to reset. 

Thank you for your understanding as we work to improve Local statistics.

Thanks,
Jade
Re: The Analytics for my Google Business Listing are not updating. ehg 7/11/12 1:05 PM
I confirm Dashboard analytics are back on my end.
Re: The Analytics for my Google Business Listing are not updating. Linda Buquet ~ 7/11/12 4:13 PM
treebles one of the other Top Contributors just noted that his analytics don't work in Chrome, but are fine in FireFox.
Mine still don't work and I'm using Chrome. But have not checked FF yet.

Linda
Re: The Analytics for my Google Business Listing are not updating. JonCell 7/11/12 8:10 PM
Hi Jade,

Out of our listings, we have about 4 of them that haven't updated between June 25th and June 28th.... is this normal?
Re: The Analytics for my Google Business Listing are not updating. Chub P. 7/14/12 10:41 AM
I have just checked several of my client's Google Places listing (7/14/12) and all you see is either the spinning wheels or "There is no data for your request".
Re: The Analytics for my Google Business Listing are not updating. Janebeach 7/14/12 11:30 AM
Yes my single listing just has spinning wheels too when I check the analytics? 
Re: The Analytics for my Google Business Listing are not updating. r.ab 9/25/12 12:33 AM
google analytic login is keep on spinning for me. Any one have the same issue?
even google analytics developer guide is not opening.