Categories: Admin console :

Email inactive, awaiting payment!

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Email inactive, awaiting payment! mrlinus 4/18/12 8:04 AM
Domain Name: fetatyper.se
Users Affected: 
Problem Description: I just started moving my mail over to google, and I just moved the mx-servers (allthough the move hasnt been completed yet). But it says "E-mail not active, awaiting payment" under the email tab. But I only want to try the free version to begin with. What does that mean?

Steps to Reproduce: 
Re: Email inactive, awaiting payment! LMcKin51-Top Contributor 4/18/12 8:20 AM
That mean that you haven't verify your domain

http://support.google.com/a/bin/answer.py?hl=en&answer=60216

used this link to get the verification string

https://www.google.com/webmasters/verification/verification?siteUrl=fetatyper.se&continue=http://www.google.com/a/cpanel/fetatyper.se/Dashboard?wmc%3D1%26sig%3DALjLGbOdFgYvfX_fdGaIySYM4_C0qCyOSA&hl=en&theme=cpanel
Re: Email inactive, awaiting payment! mrlinus 4/18/12 8:33 AM
But I have verified the domain. If I click the link it says "You are already a verified owner of http://fetatyper.se/. Verifying with more than one method will make your ownership more resilient."

Does that mean that I have to do it in some other way also? I did the "upload html file to server" way. 
Re: Email inactive, awaiting payment! LMcKin51-Top Contributor 4/18/12 10:00 AM
i`ll check with a advisor on this.
Re: Email inactive, awaiting payment! LMcKin51-Top Contributor 4/18/12 11:06 AM
You need to sign into your Google apps control panel and select to upgrade or downgrade to free.
Re: Email inactive, awaiting payment! Ireland1991 4/20/12 3:05 PM
That is just cosmetic issue affecting GApps accounts in Sweden. 

I assume you are translating fro your post here.

Re: Email inactive, awaiting payment! Gabbsmo 4/25/12 4:02 PM
Swedish account here, same problem. Can we get any word from the staff on this?
Re: Email inactive, awaiting payment! oskarth 5/11/12 3:22 AM
Swedish account here, we're having the same problem.
It is not possible to downgrade to free/standard since that's what the account already is.
The mail seems to work, though..