Categories: I have an active account: Working with AdSense :

My Adsense Account was hacked Primary Email Changed and Account fraudulently Sold am so Stressed ! Help Please

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My Adsense Account was hacked Primary Email Changed and Account fraudulently Sold am so Stressed ! Help Please Joe Njenga 5/8/14 5:39 PM
Hello,
Today I learnt my numerous futile attempts to access my AdSense account was because my AdSense account was hacked and sold off to another person.  I still can’t believe it:(

My AdSense account has a payment due this month and was hacked 3 days ago and the primary email changed and also the payee details. I learnt this when I contacted the person who email was provided when I tried to log into my AdSense account.

He (Jack)surprisingly admitted that he bought the account for Ksh 50,000 since it was placed for sale in the social media page link here:

https://www.facebook.com/groups/sokokuu/search/?query=adsense

I am so frustrated that this guy has refused to say who sold the account so he could have hacked it too. He is seemingly holding me at ransom, while he fraudulently acquired my account. I need help since I have everything including the PIN associated with this account and the email that created the account.

Its more frustrating considering I have several sites and ads are all over and I can hardly go to every webpage to remove those ads since they are still showing. I would appreciate if AdSense team can help me get my account back, I simply don’t have another option since this person will be reaping from my years of hard work.

I am still in shock and I just hope and pray I get the much needed help. Thank you.
 
Regards

Joe Njenga

Re: My Adsense Account was hacked Primary Email Changed and Account fraudulently Sold am so Stressed ! Help Please Joe Njenga 5/8/14 5:56 PM
This is against Google Adsense TOS and this guy is still out there waiting to reap from my days of toil. Its very frustrating to see someone take what belongs you this easily. Someone help coz am going 'nuts' here.  
Re: My Adsense Account was hacked Primary Email Changed and Account fraudulently Sold am so Stressed ! Help Please Joe Njenga 5/8/14 6:02 PM
I pressed him further to him know I am the legitimate owner of this account.
Re: My Adsense Account was hacked Primary Email Changed and Account fraudulently Sold am so Stressed ! Help Please Joe Njenga 5/8/14 6:11 PM
Updates :

He claims he bought the account from soko kuu (https://www.facebook.com/groups/sokokuu/search/?query=adsense)

He is still holding me at ransom.

I will keep updating this thread until I get help from Google. Google reps if you read this please help me stop this guy from receiving my hard earned money and please STOP him from making me feel am so useless :(

Re: My Adsense Account was hacked Primary Email Changed and Account fraudulently Sold am so Stressed ! Help Please Joe Njenga 5/8/14 6:13 PM
More problems nkt!
Re: My Adsense Account was hacked Primary Email Changed and Account fraudulently Sold am so Stressed ! Help Please gddsmith 5/8/14 8:20 PM
Sorry but Adsense won't help you. They're not the police dept or the court system & it's up to publisher's to keep their accounts secure.

I've been removed from my account what should I do?
Contact the account Administrator directly. Please be aware that Google AdSense is unable to mediate access disputes between users.
Re: My Adsense Account was hacked Primary Email Changed and Account fraudulently Sold am so Stressed ! Help Please Joe Njenga 5/8/14 8:34 PM
I insist my account was hacked and I did not invite anyone to be a user. I have run the account for several years using it for my sites. Your answer/opinion is rather biased towards my case.

I know about inviting users and managing them but I have not even a single clue who this guy who hacked my account is. Google has the knowledge of who owns this account, I have all the proof.

Re: My Adsense Account was hacked Primary Email Changed and Account fraudulently Sold am so Stressed ! Help Please gddsmith 5/8/14 9:09 PM
You can insist all you want but as that page states they will not help you & they have no way to know or prove if you willingly gave the other person you're login info or not. Sorry I don't work for them or make the rules so I have no bias & I'm just pointing out their stated position (not my opinion) which has been in place for years & they never budge on it.  
Re: My Adsense Account was hacked Primary Email Changed and Account fraudulently Sold am so Stressed ! Help Please Joe Njenga 5/8/14 9:18 PM
thank you for your answer. I am not arguing further on this lets wait for their verdict I have seen such several cases that have been resolved.

.

Re: My Adsense Account was hacked Primary Email Changed and Account fraudulently Sold am so Stressed ! Help Please gddsmith 5/8/14 9:40 PM
Ok, but Adsense staff doesn't respond in this forum so I'm not sure how you expect to get their verdict & they won't even look into it from your post here.

Again I'm not trying or wanting to argue with you either & just explaining how this forum & Adsense works. This was your 3rd post since yesterday & you started this multiple one 3 hrs ago & how may responses did you get before I replied? 

Therefore you may be waiting in vain but that's your choice & I won't respond anymore.
Re: My Adsense Account was hacked Primary Email Changed and Account fraudulently Sold am so Stressed ! Help Please Gracey 5/9/14 3:51 AM
gddsmith is right.

Any that have recovered their accounts after hacking have done so on their own.

If your account was hacked, then you have no access to your google account either?

That being the case, that's where you have to start.