"Hey everyone, there are a lot of questions in here that we're not really able to answer."
Rebecca, could you please give us an example of one such question, and the reason why you're not really able to answer it? How about the questions you CAN answer? Are there any you CAN answer? If so, could you please do it? A lot of people would be appeased by such action.
You can also take action and let Witchfinder General back by the click of a mouse. That would be a good start, if a bit off topic. It would show you care. People are saying you don't care. I want to think you do. Thanks.