Google Product Forums

Re: I use Google Apps and am having trouble with YouTube


royLogosdor Nov 25, 2010 4:59 PM
Posted in group: YouTube

Categories: Account set-up, sign-in, and configuration :

Hi Liz,
 
Thanks for your helpful post. However I'm still having problems with my account. I've had a look at the support link and I tried using the https://www.google.com/accounts/recovery page (which I've tried numerous times before) and it tells me my account doesn't exist (i.e. I used the @gtempaccount.com address). However my YouTube channel/account still exists and when I try the reset https://www.google.com/accounts/ForgotPasswd?service=youtube&ltmpl=sso page (and enter my username) it tells me password reset instructions have been sent to my email address. However no instructions come to my email address so I can only assume that it's going to the @gtempaccount.com email address.
 
Can you please help me?
 
Thanks,
Roy