A couple of things I noticed sometimes you have to try different browsers. Also if you have some family or friends get them to check out the site because they are on different accounts it may come out of hiding for them.
We have like half a dozen people or so here & that's what we do if one of us finds a problem. It also won't work if you're not logged into Google in some way.
Also try to use different browsers for different people or it will look like the one person doing them all & they, the big G will possibly ban that account.