Google Product Forums

Disappearing emails

Ray in Atlanta Apr 19, 2012 11:19 AM
Posted in group: Gmail Help Forum

Categories: Learn tips and tricks : Computer email program (please specify: Apple Mail, Outlook, Thunderbird, etc) : Managing Settings and Mail :

Set stage: I have a MacAirbook using OS-X Lion latest version and an iPhone. Also have Microsoft Office 2011 for Mac on my computer and use Outlook as default email. Also have two email accounts set up in Outlook and on iPhone:  1) Comcast and 2) Gmail (using G-Whizz on iPhone).
Question: I have noticed that I sometimes lose a Gmail addressed-incoming email.  It is just gone when I restart /reopen Outlook. I am able to go online to my Gmail account and recover the missing email(s) by fwding to myself using my Comcast address.  What is causing this and how can I stop it?