Google Product Forums

Changed Password on Blackberry Torch 9810 Can't Access Email Anymore

ConfusedBlackberryUser Apr 6, 2012 12:36 PM
Posted in group: Gmail Help Forum

Categories: Learn tips and tricks : Blackberry : Contacts and Sync :

I've had my gmail account for years, and last night I changed my password.  I am now unable to "sync" or get any alerts on my blackberry torch 9810.  I have searched for 2 hours online and read threads on this.

The most common solution I have found is the steps I found on this link

This tells me to basically go to this website DisplayUnlockCaptcha and then run the setup on my blackberry.  I get the same error message though:

"invalid email address or password. verify your email address and password. if error persists, contact"

I'm really at my wits end on this, and I'm not super tech savvy.  Any assistance would be greatly appreciated!