Google Product Forums

How to access my Google Apps for Education email on my Blackberry Curve

Oaktownmom Apr 5, 2012 12:01 PM
Posted in group: Gmail Help Forum

Categories: Learn tips and tricks : Blackberry : Managing Settings and Mail :

We just moved our work email addresses over to Google Apps for Education and now I can't access my work email through my Blackberry Curve.  When I try to create the account on my Blackberry the set up screens default to my "username" BUT my address is not a gmail address but a address.  I can't find anywhere to alter this.  It keeps saying the set up was completed correctly, but it's not downloading my email because it's trying to access a gmail accont.  There must be an answer to this but neither I nor our tech guy can find ones.  Help.