Hey Cathy - account suspensions are best dealt over email. I sent you one. Hang in there, and we'll get this sorted out.
Of note - the phone call had nothing to do with the suspension. As far as I can tell, you didn't do anything wrong. Instead, for your case, it looks like it was an automated process gone awry. We're looking into that general problem to see what fix can be made.
If anyone wants their account fixed after seeing the message below, please email our support team though the Google Places for Business Help Center and we'll look into it.