Google Product Forums

Re: AIM and Google Chat

tylerh123 Jun 20, 2012 10:54 AM
Posted in group: G Suite Help Forum

Categories: Google Contacts :

Dear Google,

It has been over seven months since my last post requesting a solution, or at least a clarification of the problem. I have not seen a single response from Google in that time, nor has the functionality been fixed. Are you seriously still waiting on AOL to provide needed system updates?  Given that nothing has happened for so long, is it not reasonable to assume that AOL will not be providing the needed updates?

As I mentioned in my last post, the AIM login functionality worked fine before you went and messed with it. Since AOL obviously is not going to make the system updates, would you kindly reinstate the previous functionality that actually worked?

Why have you not responded to my previous message on this discussion?  I can't help but feel like it is because you do not care about paying customers nearly as much as I previously thought you did.