We have analytics installed and it's pulling accurate ecommerce information so I know the code is in place correctly but when I try to see how visitors are moving through the site via the 'In-page analytics' tool no clickthroughs are shown.
We get thousands of visitors landing on the home page and then on to a category or product but when I view the home page I get the following error -"We found no clickthroughs for this page. Try adjusting the date range or select another page."
If I look at Content>Site content>Pages then it does show that there have been views of all pages.
Could it be an issue with where the code is placed through the site or? I'm out of ideas!