Why can't I access / log into my Youtube Account?

Showing 1-19 of 19 messages
Why can't I access / log into my Youtube Account? rachinc 5/15/10 9:49 AM
I was able to log into youtube a few days ago and now it won't let me. 

I've merged the google and youtube accounts MONTHS ago.  I've gone in CIRCLES this morning trying to reset passwords and log in. CIRCLES I TELL YOU!! It won't let me change my youtube password without going through google. So they send me the confirmation email to my hotmail email, telling me to change my GOOGLE password, not my youtube password, and i've changed my password at least 3 times successfully this morning and still cant log into my youtube. I don't see how successfully changing my Google password is going to get me back into my youtube.

Then I try using my google account to log into youtube and it tells me "Do you already have a YouTube Account? Enter your YouTube username and password to add YouTube to your Google Account" THAT IS THE PROBLEM RIGHT THERE. I DON'T NEED TO ADD YOUTUBE TO MY GOOGLE ACCOUNT BECAUSE IT HAS ALREADY BEEN ADDED. I'M LOGGED INTO MY GOOGLE, WHY CANT I GET INTO MY YOUTUBE?

So I type in my youtube username and password and it tells me "This account is already linked to a different Google username."   Okay fine Google, i'll play your game --- so I went to Google's "forgot your username?" and it sent an email to my hotmail account telling me the two gmail emails that are associated with my hotmail account. and I've tried the two numerous times, just to see if it'll work, and it doesnt. But I know my gmail and my youtube account names and passwords. so I don't know why it won't let me in...

So I read some forums and YouTube says to clear my cache and cookies. DID THAT ALREADY. IT DOESNT HELP. I think someone has hacked my account, because why can't I get in, and I could a few days ago, and no changes were made to my account.

This is frustrating because I'm not your typical newbie to the computer. I would consider myself a power user. 

I've tried everything. I've even logged into my google and then opened a new tab for youtube and that doesnt work. 

I've tried with the latest version of Safari and Firefox. I'm using an Apple Computer. Latest operating system.

I swear to god, if you SUCCESSFULLY can help me login, by merely walking me through the steps of logging in, I will wire you money through Paypal to compensate you for helping me because I'm at the point where I'm going in circles and I'm frustrated and nothing is working and I'm ready to throw money at the problem to fix it.

And the last thing I want to hear right now is to start a new youtube account because I don't want to do that. I have videos up on youtube already under the username Rachinc that I would like to edit from time to time. 
Re: Why can't I access / log into my Youtube Account? eddierigo 5/17/10 10:33 AM
same thing happened to me!!! they aint helping one bit yet!
Re: Why can't I access / log into my Youtube Account? dwan2006 6/12/10 5:20 PM
No, I CHANGE MY USER NAME AND PASSWORD, I FOR GOT THE P/W AND I TRIED BOTH U/N
6225b3f0-8cf6-4849-a627-dc58c903c85d
1.03.01
Re: Why can't I access / log into my Youtube Account? dwan2006 6/12/10 5:21 PM
I REALLY NEED TO GET IN TO MY YOU TUBE ACCOUNT,

6225b3f0-8cf6-4849-a627-dc58c903c85d
1.03.01
Re: Why can't I access / log into my Youtube Account? rachinc 6/13/10 9:33 AM

So I get a survey via email from YouTube saying “Did we help answer your question? Take this survey to explain your situation.  No one ever got back to me or attempted to help answer my question, so this survey they sent me is laughable!


Then on June 5th, 2010, I tried logging into my Youtube one more time, and the strangest thing happened. It said please type in the password for the gmail email osca...@gmail.com. That’s not even my email. I find this occurrence VERY odd because when I was first locked out, Youtube never said my account was linked to that email, and now all of a sudden within a month, it is linked to this email??? This email belongs to a girl who lives in California, that I’ve never met, and I'm quite a few states away from her. I recognized the email though because she was employed at a particular company (before me) then she left and I took her job. And the company has since folded but I think she’s hacked my account or that company had key logging software and had stored my password. 

I contacted this person, and she doesn’t know anything about it, but was nice enough to give me a temporary password of hers for me to get into the youtube account, and UNLINK it from her gmail email, and relink it to my gmail.

I'm surprised I've resolved this on my own. Also, I'm equally surprised that the first time I was locked out my youtube account - the youtube account wasn't linked to this random girl's email, and then a month later it was. 

No one from YouTube, or Gmail seems interested in helping. I went through all the forums then tried to find someone at support to contact without any luck. Even though this is a website where you don't have to pay money to use their services, I still feel this isn't right. There should be support for this type of issue. Or the option to pay for support. What do I need to do to get this company's attention about the situation? File a complaint with the Better Business Bureau??

Re: Why can't I access / log into my Youtube Account? doggiejigsaw 7/17/10 1:34 AM

"I've merged the google and youtube accounts MONTHS ago.  I've gone in CIRCLES this morning trying to reset passwords and log in. CIRCLES I TELL YOU!! It won't let me change my youtube password without going through google. So they send me the confirmation email to my hotmail email, telling me to change my GOOGLE password, not my youtube password, and i've changed my password at least 3 times successfully this morning and still cant log into my youtube. I don't see how successfully changing my Google password is going to get me back into my youtube"

Pretty much MY problem, you just keep going in circles.


"No one from YouTube, or Gmail seems interested in helping."

That's because we are all on Google and youtube for FREE, you get what you paid for, you pay nothing you get no service at all.
Re: Why can't I access / log into my Youtube Account? melonsherbert 7/26/10 10:11 AM
I'm having the same issues with multiple accounts.  We're waiting YouTube...
Re: Why can't I access / log into my Youtube Account? IceSumo 8/6/10 9:49 AM
I Tried Everything But I Still Can't Get Back My Account IceSumo.
Re: Why can't I access / log into my Youtube Account? tech012345 8/11/10 12:24 PM
I can't today! I can login to tech012345 using my Ymail account, but I'll try using my AOL to get in to Luigi1234584.
I THINK SOMEONE'S HACKED ME TODAY!!
Re: Why can't I access / log into my Youtube Account? goldenpagez 8/26/10 11:04 AM
I have the same exact issue...

Been in CIRCLES for 3 days now.  I've read and tried EVERYTHING they suggest.  (Reset you passwords?  haha right!) 

Calling the help center on phone didn't bring any more help at all...:''Sir, go to https://www.google.com/accounts/ManageAccount''.

I've been there and I've reset my passwords about 25 times now.

In any case, I'm stuck.  I just can't access my youtube account anymore neither can I unlink it, I can't see the product (You Tube) on the google account page.  (I know, you can usually unlink it from there but I can't!)

Waiting am I right?

Oh wait, I'm gonna start the spiral of madness once more, just in case...
Re: Why can't I access / log into my Youtube Account? goldenpagez 8/27/10 2:21 PM
I just spent another day trying to figure out how to solve that issue...  It won't happen.

Thanks google for screwing up my youtube account...
Re: Why can't I access / log into my Youtube Account? jbrat13 9/1/10 4:40 PM
I too Have The same problem and have tried everything!!!!! BIG Frustration!!!
Re: Why can't I access / log into my Youtube Account? 13b1cdw8g 9/6/10 11:03 AM
same problem here i try to reset my youtube password and youtube sends me an email saying to reset and sign in with google so i sign in with google and then it tells me to enter my youtube password to link the two accounts. I DONT KNOW MY YOUTUBE PASSWORD THATS WHY I DID THIS MESS IN THE FIRST PLACE AAAAARRRRRRRGGGGGHHHHHHHHHHHHHHHHHHHHH  
Re: Why can't I access / log into my Youtube Account? soulempowered 9/21/10 2:25 PM
How do we fix it? Same thing happened to me!
Re: Why can't I access / log into my Youtube Account? jamesreyes65 9/28/10 12:09 PM
I love to get back to my you tube account with my original name of yogafan6500
Re: Why can't I access / log into my Youtube Account? afterbiology 9/29/10 3:26 PM
SAME PROBLEM. 
Re: Why can't I access / log into my Youtube Account? MoranaRevel 10/17/10 8:13 PM
I have the same exact problem.  My account was create YEARS before I got a gmail account.  It is link with a Yahoo account. Months ago, I linked it to Google Buzz.

Now, when I try to login, it will not allow me to login with my normal information for Youtube, it insists on filling in my Gmail information.  Which is NOT the password and Login I have ever used for YouTube.

This SUCKS!

WHY IS GOOGLE DOING THIS!
Re: Why can't I access / log into my Youtube Account? Dancententer 10/18/10 4:58 PM
it happened to me!
Re: Why can't I access / log into my Youtube Account? TLFU 10/18/10 5:04 PM
@Dancententer- what did?  You also linked your pre-May 2009 to a Google account and cannot work out how to now access your YouTube with the Google password?  This thread is quite elderly so you may have to give us more info about your problem, preferably on your own thread.  :)