Categories: Uploading and managing videos : Report a technical issue : Chrome :

Format error messages appearing on correctly formatted videos

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Format error messages appearing on correctly formatted videos ytKeane 9/24/12 10:28 AM
Hi everyone,

You may have noticed an error message on upload about unrecognized format for a video file that has a correct and supported format. The message will say that "we did not recognize the video format" but will try and process it anyway. This message may be appearing at incorrect instances, so please simply allow the upload to finish and it should process as normal. We've passed this information on to developers to investigate and will update this thread when more details are available.

Thanks,
ytKeane