Categories: Webmaster Tools :

Website has disappeared from google.

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Website has disappeared from google. Richard Hazelgrove 2/12/13 1:06 AM
I've read the FAQs and searched the help center. 

Hello. I have recently updated my website - new design, but similar content and it has gone from google.
First sign of a problem was when google was displaying a different description in results and now it has gone.
I have had the domain for about 14 years. This is killing my business - can someone assist by pointing out the errors?
Richard

Re: Website has disappeared from google. LeePrice1986 2/12/13 1:16 AM
Well you are definitely indexed so that's a good start. When you did the redesign did you change the URLs you were using for your pages? If so you need to 301 redirect from your old ones to their newer equivalents.

The website itself looks extremely dated as well. You may need to look into having a professional designer come in to sort out the development of the site for you.

Your backlink profile looks pretty solid and natural, which is good.

What keywords had you been ranking for and what did your description state before the change? At the moment it says "Professional murder mystery across the UK established 20 years. Professional Scripts, professional actors." when I find it in Google, which is the meta description of the homepage.


Re: Website has disappeared from google. Richard Hazelgrove 2/12/13 3:18 AM
Hello Lee

Was ranking for the term Murder mystery.
Some urls were changed and new pages added. 
A number of pages (30) were taken off and the content was added to the scripts gallery page for ease of customer use.
I am adding those pages back as stand alone pages linked from a 'more script information' page.Thanks for looking at this hugely appreciated.
Richard
Re: Website has disappeared from google. LeePrice1986 2/12/13 3:33 AM
For the changed URLs you need to 301 redirect from the old to the new.

New pages is always good as long as they are relevant, unique and interesting.

My guess is that you have seen a drop as part of Google's crackdown on EMDs (exact match domains). These are domain names that contain the keyword you are looking to rank for. Not all get dropped, but it is a possibility that yours has been.

Do you have webmaster tools? That may provide some insight.
Re: Website has disappeared from google. Richard Hazelgrove 2/12/13 3:51 AM
Hello
All the new pages are relevant as they refer to public murder mystery events to join.
I do have webmaster tools. What should I be looking for?
Ref the EMD thing - everything on the site is about murder mystery events and services. Would seem harsh if we were dropped for that. 

Re the redirect - I need to go into the ftp to do that? or somewhere else?
Thanks again
Re: Website has disappeared from google. LeePrice1986 2/12/13 5:51 AM
Check your WMT for any messages from Google and especially messages about crawl errors or other errors.

If I were you I would clean up the content just a touch. It's not poor content but it's not brilliant from an organisation perspective (for example you have the area on the left of the site with the key for Dinner and Weekends. It kinda just looks like random D and W at the end of dates unless you are paying attention. Google may be misintepreting the intention and seeing some random text).

The nav bar could probably use a bit of organisation too. As it stands much of the site looks a little haphazard. I would recommend getting a pro developer or WordPress template in place and get your content a little better organised.


Probably best to check with your hosts.
Re: Website has disappeared from google. Richard Hazelgrove 2/12/13 7:15 AM
Re the haphazard part - do you mean on this part:
Feb 15th Portsmouth D
Feb 23rd Royal Lion Lyme Regis D+W
Mar 15th Portsmouth D
Mar 15/16th Two Bridges Devon W
Mar 23rd Calcott Reading D
Ap 13th Portsmouth D
Apr 13th Dunsley Hall Stafford D
April 19th Elford Leigh Plymouth D
April 27th Portsmouth D
May 11th Portsmouth Hen special  D
May 25th Portsmouth Hen special D
June 8th Portsmouth D
June 22nd Portsmouth D
July 13th Portsmouth D
Aug 10th Portsmouth D
Sept 14th Portsmouth D
Oct 12th Portsmouth D
Nov1st/2nd Two Bridges Devon W
Nov 1st/2nd Jersey W
Nov 2nd Marriotts Portsmouth D
 Nov 9th Royal Lion Lyme Regis D+W

Richard
Re: Website has disappeared from google. LeePrice1986 2/12/13 7:23 AM
Hi Richard

That part plus a few others that make the site a touch less readable in my view. I can see what you are going for but may just need a bit of formatting. The testimonials on the home page are another example, as they are just a chunk of text with the company name at the end. Something as simple as bolding that company name would make them more readable and distinguish the company from the testimonial a little.

The menu just feels a touch random to me. I still think you would be best served by having a pro web developer come in and help you organise your content in a way that is easier to read and easier to navigate. 
Re: Website has disappeared from google. travler. 2/12/13 7:27 AM
something you may have overlooked, Richard, are the hidden FOLLOWED links to other sites including 4 under your control that also link back to you.



Links:

www.murdermystery.net www.medievalbanquetsuk.co.ukwww.teambuildingsouthern.co.uk www.hennightmurdermystery.co.ukwww.murdermystery-dinners.co.uk www.murdermystery-weekends.co.ukwww.actorsandextras.co.uk www.corporateroleplay.co.uk www.teamawaydays.co.ukwww.aceshighteambuilding.co.uk www.actingsolutions.co.ukwww.spitroastandbarbecues.co.uk www.drama-for-schools.co.uk www.treasurehuntsouthern.co.uk www.christmaspartyuk.co.uk  www.puppetparty.co.ukwww.corporate-murder-mystery.co.uk www.spitroastandbarbecues.co.ukwww.teamawaydays.co.uk www.tearoomtrail.co.uk www.aceshighteambuilding.co.ukwww.battleofbritainteambuilding.co.uk  www.sportshowcase.co.ukwww.corporateentertainmentsouth.co.uk www.katchakilla.co.uk www.murderbuiz.co.ukwww.medieval-banquets-uk.co.uk www.ukdispatch.co.uk www.costume-hire-hampshire.co.uk www.team-building-london.co.uk www.medieval-banquet-london.co.ukwww.dance-for-schools.co.uk www.actingsolutions.co.uk www.drama-school-uk.co.ukwww.drama-classes.co.uk www.webhostanddesign.co.uk www.medieval-banquets-portsmouth.co.uk www.medieval-banquets-southampton.co.uk www.corporatefitnessuk.co.uk

www.samedaydispatchuk.co.uk  www.medieval-banquets-midlands.co.uk www.murder-mystery-midlands.co.uk www.team-building-midlands.co.uk  www.murder-mystery-south-west.co.uk  www.medieval-banquets-south-west.co.uk www.team-building-south-west.co.uk

www.corporate-murder-mystery.co.uk

www.medievalbanquetsuk.co.uk

www.teambuildingsouthern.co.uk

www.actingsolutions.co.uk

Re: Website has disappeared from google. LeePrice1986 2/12/13 7:29 AM
Good catch travler. Completely missed all of that. Even if the links aren't hurting you such hidden text would be.
Re: Website has disappeared from google. Pelagic 2/12/13 7:43 AM
"including 4 under your control"

All of them ;(

Re: Website has disappeared from google. travler. 2/12/13 7:44 AM
@Pelagic, 

I stopped looking  :-)
Re: Website has disappeared from google. Richard Hazelgrove 2/12/13 8:41 AM
Hello
What should I do about them - I didn't think they were hidden? 
Apologies if I am being dumb!
Just noticed what you mean - the text was in white previously as I had a dark background.!!
I am putting it to the correct colour now.
Thank you for helping - very kind of you
Richard

Re: Website has disappeared from google. travler. 2/12/13 11:19 AM
Those links should all be nofollowed. They exist only to generate links between sites to game the search engine rankings, , and that is against the guidelines.

If they are for users, nofollow them Users don't care either way. 

See the info on link schemes posted earlier.


Re: Website has disappeared from google. Richard Hazelgrove 2/13/13 2:16 PM
hello
I made some of the changes suggested - made sure the invisible text was made visible and the site was back for most of today. Upladed some more pages and sitemap and ...its gone again!
Re: Website has disappeared from google. MoldySock 2/13/13 3:02 PM
Hello Richard,

Another problem that needs to be fixed is that at this point in time you homepage is accessible at three different locations:


This is poor in terms of usability but also Google frowns upon having duplicate content on your site. I would advise you to choose which address you would like to use (I would choose the http://www.murdermystery.net/ as the majority of your links are pointing at that one) and then redirect the others to it using a 301 redirect.

You also have some pages that aren't quite in sync with the majority of the site:

and some 404 errors found:

To implement the 301-redirects (this means that the page has permanently moved location) you need to create an .htaccess file and then insert the following
redirect 301 /oldurl.html http://www.murdermystery.net/new-url/

For more information on this search on Google.

I would suggest transferring your site to a free content management system such as Wordpress as it will make it far easier to ensure that you have not got structural issues such as these.

Hope that helps,
MoldySock

Re: Website has disappeared from google. Richard Hazelgrove 2/13/13 3:44 PM
Hello thanks for the help
I am struggling to make a .htaccess file that works to do the redirect - I have messaged my hosting service to check if it is anything at their end of things.
How do I transfer everything over to the wordpress content management system? Do i have to make a new website?
An increasingly desperate Richard!
Re: Website has disappeared from google. MoldySock 2/13/13 4:35 PM
Who owns these: 

You have duplicate content issues with this set up. I don't really see what you are aiming to do?

MoldySock
Re: Website has disappeared from google. Richard Hazelgrove 2/15/13 2:41 AM
Ok I have done the redirect murdermystery.net to www.murdermystery.net and redirected the 4 or 5 pages not found in the crawl and still nothing.

I added a number of pages detailing plot outlines, would this cause a problem?

On webmaster tools 52 of 70 pages indexed.
No crawl errors.

I have geographic set to UK
Do I need to set a preferred domain www.murdermystery.net as redirect is now in place.

Could the site have been sand boxed for any reason?

Re: Website has disappeared from google. Richard Hazelgrove 2/19/13 3:14 AM
After many years on page one of google for the search term murder mystery we have disappeared - I have posted this before this is latest update.
I have redirected to a single domain www.murdermystery.net instead of also having murdermystery.net as well.
I have checked and renamed any duplicate titles
re directed any old pages that were still showing in the index
submitted sitemap and 67 of 70 pages indexed.
There were 334 links and on looking at these a lot were irrelevant links to search sites in the United States - I have applied to google to disavow loads of these. I have no idea where these links came from, but i do suspect a malicious attack on the site.
The upshot is still no improvement.
Can anyone from google look at this please.
Richard
Re: Website has disappeared from google. travler. 2/19/13 5:10 AM
Richard, 

are you still interlinking sites under your control?



Why are you still doing this? Still have a huge link scheme going as far as I can see but I don't have time to look at all the sites again.

One strong  site, not a lot of EMDs interlinked.
Re: Website has disappeared from google. Richard Hazelgrove 2/19/13 7:57 AM
Hello
I can stop the linking via the websites I have.
But the Huge linking scheme you refer to, I guess is all those strange directories links I have found? Or do you mean to the other websites I own.
Sorry if this seems obvious to you, but I have never come up against this problem in the past.
With reference to the EMD - we have been in business for 20 years and 'do exactly what it says on the tin'.What on earth can be wrong with that?
How come a site like www.murder-mystery.co.uk is not penalised?
Richard
Re: Website has disappeared from google. travler. 2/19/13 8:07 AM
MoldySock posted these a while ago:
The websites you own with same/similar contents and templates. 

Any ranking boost previously given to EMDs has been removed, so any benefit you were getting is now gone.
Re: Website has disappeared from google. Richard Hazelgrove 2/19/13 12:11 PM
Well the other websites were set up years ago for different areas of the country.
It still does not explain how a website www.murder-mystery.net is not penalised.
We have more and better content, public show availability etc. 
Also why did this only happen when I did a website update.
The other regional sites have not been affected. The regional sites are quite different if you view them along side each other www.murdermystery.net alongside www.murder-mystery-midlands.co.uk. different template completely.
Will remove all the cross links between the websites I own tomorrow - see what happens.

I am guessing the dodgy links (the 100 plus to strange search engines etc) are a major factor. Awaiting googles reply to the disavow list.
Richard
Re: Website has disappeared from google. MoldySock 2/19/13 2:46 PM

I personally believe that you will be far better off consolidating all your efforts into one site.

You don't see large corporations such as Amazon, Gumtree, Argos et al. owning sites like buythisiteminportsmouth.co.uk and they rank fine (more than fine - I would say incredibly).

- It WON'T inherently be worse for rankings.
- It WILL help you overcome duplicate content issues.
- It WILL help you form a strong brand.

Please take note of all the advice given here, it's normally spot on.

MoldySock
Re: Website has disappeared from google. Richard Hazelgrove 2/20/13 2:55 AM
So to sum up:
Google has moved on and we have not. What was perfectly ok a little while ago is not now.
Time to start again methinks.

I still do question the whole domain matching thing by google - sorry but it is just an opinion.
Imagine I was a brand owner such as Heinz beans and I had a domain called Heinzbeans.co.uk - would that fall foul of 
domain matching?
I can see the idea behind all of this - bearing in mind a whole industry has built up selling matching domain names.
Maybe I am getting to be a grumpy old man!
I also see the sense in what is said about building a brand for my business. Lets see if I can drag myself up to date.
Richard
Re: Website has disappeared from google. MoldySock 2/20/13 4:07 AM
Richard,

Like I've said before, Google does not penalise matched domains, it simply doesn't reward them in the same way that they used to in the past.

Therefore, if you have a choice between heinzbeans.co.uk and heinz.co.uk and you know that both will be able to rank you will almost certainly choose heinz.

MoldySock
Re: Website has disappeared from google. Richard Hazelgrove 2/20/13 5:21 AM
I see....I think!
It would be a shame to see the old murdermystery.net go, but using a 'brand name', might be better anyway.
Our brand as such for the murder mystery side of things is Katchakilla.
So maybe a site called that with separate areas for the different parts of the UK we cover.
Richard
Re: Website has disappeared from google. travler. 2/20/13 5:29 AM
One strong site, with the other sites redirecting to it, would carry much more authority, IMO.
Sure would be easier to maintain and brand.
Re: Website has disappeared from google. MoldySock 2/20/13 5:39 AM
Exactly, my opinion aligns completely with Travler's.

One of your main problems at this point in time is duplicate/weak content as well as suspect site architecture.

Having one site will make these far easier to deal with.

MoldySock
Re: Website has disappeared from google. Richard Hazelgrove 2/20/13 6:56 AM
Thanks for all the help - another question - apart from duplication, what constitutes strong as opposed to weak content?
Currently I have details of forthcoming public events, details of what we do for corporate clients, details of lots of scripts, details of actors who work with us and suggested venues. 
Do we need to up the content of each page by adding more information to each page or add more general discussion pages, reviews of murder mystery genre etc?
I am aware that this whole thing is becoming a bit of a marathon and appreciate all of your assistance in this.
Richard
Re: Website has disappeared from google. travler. 2/20/13 7:08 AM
Richard, 

google guidelines answers most if not all of your questions.


And do click on the links within that document for more detail.


Keep referring back to them as you work on consolidating the sites.

It may help to do a storyboard / map for the main site, to see how to layout the site.


Re: Website has disappeared from google. Richard Hazelgrove 2/20/13 10:40 AM
Also seen that there is a popup in the html code on line 137 which apparently causes a problem?
Re: Website has disappeared from google. travler. 2/20/13 11:41 AM
There are a few of them, most display:None - chrome extension.

Perhaps remove that and also check your Statcounter code - looks a little messed up.

Throwing up a lot of validation errors, too:

Re: Website has disappeared from google. Richard Hazelgrove 2/21/13 1:51 AM
Thanks - will do.
R
Re: Website has disappeared from google. Richard Hazelgrove 2/21/13 3:29 AM
Hello again!
Just looked on google and we appear to be back - however I don't want to get too excited in case this is just google picking it up as local to me - bit cheeky - but could someone away from here check under the term murder mystery ?

I have removed the links pages completely from some of the sites mentioned as having reciprocal links and am working through to look for any others.

I have opened a wordpress account and will be learning fast as possible. In the mean time I hope we can get enough business to survive while I do that!
Richard

Re: Website has disappeared from google. Richard Hazelgrove 2/21/13 6:06 AM
Hello
Would I be better just re directing the existing midlands and south west websites to murdermystery.net now - or would that cause a big problem?

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