Categories: Making and Receiving Calls :

Can't stop call forwarding from my cell phone to Google voice

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Can't stop call forwarding from my cell phone to Google voice illusionfour 3/23/10 5:52 AM
Do you have already have Google Voice (Y/N)?  Y
If so, do you have a Google number (Y/N)? Y

Post your question or report below (please include specific details and error messages, if applicable):

I removed the phone from google voice - didn't help, closed acct - didn't help. Now can't access Google voice acct and voice mail is still intercepted by Google voice.

Re: Can't stop call forwarding from my cell phone to Google voice Box7184 3/23/10 6:10 AM
For future readers of this thread:

You cannot delete a GV account.   Deleting your Google account WILL NOT delete your GV account.  All it does is cause you to lose access to your GV account, which is still active.

@illusionfour
Call your cell phone customer service staff.  Ask them for the codes to turn off "conditional call forwarding".  That will stop your calls from going to your GV voicemail. 

Re: Can't stop call forwarding from my cell phone to Google voice illusionfour 3/23/10 6:38 AM
Thanks - ATT was able to stop the call forwarding using something they call snooper.  With my GV account still active, is there a way for me to regain access to it online?  I can still access some features through one of my phones still forwarded to GV
Re: Can't stop call forwarding from my cell phone to Google voice Box7184 3/23/10 8:12 AM
You might try asking to have that GV account moved to a new Google account.

GV staff have posted* these caveats
- It may take up to 2 weeks to process (though most of the time it's within 2 days)
- Request will not be processed if the requested target account is a Google Apps account
- Request will not be processed if the pin is incorrectly specified
- Request will not be processed if the target account already has a Google Voice account (unless you explicitly specify that you want the other Google Voice account destroyed)
- All greetings and recorded names will need to be re-recorded after the transfer.

You make the transfer request here
Any way to transfer my Google Voice account to a different Google Account?
http://spreadsheets.google.com/viewform?formkey=cjlWRDFTWERkZEIxUzVjSmNsN0ExU1E6MA
Re: Can't stop call forwarding from my cell phone to Google voice Box7184 3/23/10 8:24 AM
And, just for information, ATT should not have had to use any special software to disable conditional call forwarding.

If you have the codes, you can do it yourself by entering the code from your phone.  Their staff should have been able to do exactly the same thing for your. 
Re: Can't stop call forwarding from my cell phone to Google voice ChadSystem 9/21/10 9:36 PM
Question,  Why can't you remove a from from Google Voice?  The account is still on here with a different main phone but yet my old phone is still trying to point to Google Voice even after I changed it to go back to provider?  Android phone...you own the code on the phone and the application. I would think it could just as easily undo the changes.
Re: Can't stop call forwarding from my cell phone to Google voice veronicalarge 10/10/10 7:34 AM
Verizon Wireless:

To delete call forwarding dial *73 from your phone.  It will remove your GV from your phone.  YAY!