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Instructions to use Google Voice as your voicemail when people call your cell phone number

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Instructions to use Google Voice as your voicemail when people call your cell phone number kari_marie 7/8/09 6:26 PM
While having a Google Voice number is handy, the fact of the matter is that on whatever phone you call a person from (landline, cell phone, etc), many people are used to calling you back at the number you called them from.

Here's a master list by cell provider of conditional forwarding codes and directions to set up your cell voicemail so that unanswered/ignored calls to your cell go to your GV voicemail, Callwave-style (for those of you who have used that service!)

PLEASE ADD TO THIS LIST IN THE COMMENTS IF YOU HAVE A CELL PROVIDER NOT ON THIS LIST.

Caveat: depending on your cell phone provider, it can take anywhere from 6-10 rings for your GV voicemail to pick up.

DIRECTIONS:
   1. Find your activation code in the list below.

   2. Enter the first code exactly as written, as if you're dialing someone. Replace [GVnumber] with your GV phone number. For example, if your GV phone number is 203-555-1212, and your service is CellCom, then you would enter *682035551212.

   3. Press "Send" or "Talk" or "Enter" on your phone to dial that number.

   4. If multiple codes are given, repeat steps 2 & 3 for each code. THIS IS IMPORTANT.

   5. After following the steps above, try calling your mobile phone from another phone and leave a voicemail. The message should appear in your GV inbox!

Wireless Carrier or Network   ---> Activation Code
AT&T Cingular, T-Mobile, GSM network: *004*1[GVnumber]*11#

Verizon (CDMA network): *71[GVnumber] AND *90[GVnumber] AND *92[GVnumber]

Verizon (TDMA Network): *74[GVnumber] and *73[GVnumber]

Bluegrass Cellular: *90#[GVnumber] and *92#[GVnumber]

Cellcom: *68[GVnumber]

Cincinnati Bell: *004*[GVnumber]#

US Cellular: *74[GVnumber]


If your wireless carrier is not listed, please call your carrier and ask them to configure the following three forwarding conditions to your GV number:
    * Busy Call Forwarding (Busy Call Transfer)
    * No Answer Call Forwarding (No Reply Forwarding)
    * Unreachable Call Forwarding (Phone Off Forwarding)

Wireless Carrier Customer Care Number
Sprint: 1-888-211-4727 or dial *2 from your mobile phone
Nextel: 1-800-639-6111 or dial 611 from your mobile phone
Alltel: 1-800-255-8351
Cellular One, Dobson, MetroPCS: Dial *611 from your mobile phone

2009-07-09
Here are some deactivation codes:

DIRECTIONS:
   1. Find your deactivation code in the table below.
   2. Enter the first code exactly as written, as if you're dialing someone.
   3. Press "Send" on your phone to dial that number.
   4. If multiple codes are given, repeat steps 2 & 3 for each code


Wireless Carrier or Network ---> Deactivation Code
AT&T Cingular, T-Mobile, GSM network: ##004#

Verizon (CDMA network): *73 AND *900 AND *920

Verizon (TDMA Network): *740 AND *730

Bluegrass Cellular: *900 AND *920

Cellcom: *680

Cincinnati Bell: ##004#

US Cellular: *740
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Hurlamania 7/8/09 7:20 PM
How do you Turn it off? and does the cell providers charge to forward calls?
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number kari_marie 7/8/09 7:35 PM
I believe that the cost depends on your cell provider. I think most these days include it (I know my Verizon does) but check with them first to see if you have free call forwarding.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Hurlamania 7/8/09 8:25 PM
Thank you
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number komteks 7/8/09 8:54 PM
NOTE: Sprint charges 20 cents a minute.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number gjt 7/9/09 1:33 AM
I only recommend this to those who are only using GV for the transcription service. 

If you use GV as your main phone number, that is, calls to your GV number get forwarded to your other numbers, this isn't such a good idea.

You'll end up in a mini-loop as your cell phone forwards to GV which then forwards it back to your cell phone.(Though eventually the caller will get to your GV voicemail.)

If you are not using GV to forward your calls to your phone(s), this is a great idea.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number kari_marie 7/9/09 1:38 AM
@git I have mine set up like this and it works fine--I haven't had any looping problems at all. You're not forwarding all of your cell calls to GV, and then back to your cell, which would cause a loop--you're only forwarding busy/no answer/ignored calls for voicemail purposes.

Like I said, the only drawback is that it takes 6-10 rings for the caller to reach voicemail (depending on if it's a no answer call or if I hit the "ignore" button on the call.) Other than that, works fine for me.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number gjt 7/9/09 1:48 AM
@kari_marie Interesting, I set this up and when I declined the original call I would get a second call, this time coming from GV. Further declining resulted in more calls from GV.

It was a little different if I ignored the original call instead of declining. Ignoring the original call would result in getting a second call from GV. Ignoring the GV call would get it into the GV voicemail.

When I went into Settings>Phones> and disabled forwarding, it finally worked as you describe.

Maybe it's carrier dependent? I'm on AT&T. In any case, thanks for the tip.


Re: Instructions to use Google Voice as your voicemail when people call your cell phone number peterapokotos 7/10/09 1:58 PM
Using the example below with forwarding to just one phone.

Someone calls my Google Voice number and is routed to my phone.  At this point I can answer or ignore.  But, if I press ignore I get called back one to two times.  That's because I have the phone set to conditional forward back to Google Voice.  This is also done in case someone calls my phone directly and I don't pick up, I want it routed to Google Voice so they can leave a message there.

But, this just seems to loop the call a few times and then it's finally dumped in Google Voice.  Is there a setting I'm overlooking in Google Voice?

I don't have this issue with my Motorola cell on T-Mobile.  But, I can't seem to beat it with my iPhone on AT&T.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number aeonsgy 7/10/09 2:33 PM
If you live in the thumb of michigan and have thumb cellular use the following info for forwarding to your gv voice mail...


Call Forwarding Busy
Incoming calls are forwarded only if your cell phone is busy.
To Activate: *90# plus forwarding telephone number, SEND
To Cancel: *900, SEND

Call Forwarding Do Not Answer
Incoming calls are forwarded only if you do not answer your cell
phone.(Calls do not go to voice mail)
To Activate: *92# plus forwarding telephone number, SEND
To Cancel: *920, SEND

Call Forwarding Busy/No Answer
Incoming calls are forwarded if your cell phone is busy or you do
not answer. (Calls do not go to voice mail)
To Activate: *68# plus forwarding telephone number, SEND
To Cancel: *680, SEND
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number hamiltont 7/13/09 10:36 AM
I am on sprint, here is my experience with trying to use GV as my voicemail:
It cannot be done. Sprint can only forward everything, or nothing. At least from the rep I talked to, Sprint cannot forward voicemail to any place other than Sprint PCS VoiceMail

If you want to forward ALL of your calls IMMEDIATELY to your google voice number, then dial *72 then the 10 digit number (being sure to check the Do Not Disturb box in your GV settings, so your callers do not wait a long amount of time). You will never receive the call on your Sprint phone, and will have no chance to answer it.

Sprint will charge 20 c/min for answered calls. To disable the forwarding, dial *720

This info came from the technical support staff that I called, and from the sprint document found at
http://www.google.com/url?sa=t&source=web&ct=res&cd=1&url=http%3A%2F%2Fedmullen.net%2Fmanuals%2FSamsung_SCH-8500_cell_phone.pdf&ei=s25bSsbkG4yg8QTFlZDVBQ&usg=AFQjCNHWK9onnpiaiuUYLWBF06KK6dFH2g&sig2=-hfLCAJm8N8uwkm4PkqL5w
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Crazydog 7/13/09 4:48 PM
Is there any way to set it up to use the GV answering system? Such as using ListenIn, or call recording, or any of those features?
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number arazoza 7/14/09 9:24 AM
I did the above setup on my cellphone with AT&T (iPhone).  When I press ignore on iPhone it gets fowarded to GV which rings Gizmo on my computer.  If i don't press ignore there I wonder how long it takes for the person to finally hear my GV voicemail?
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Martin Kelley 7/14/09 9:39 AM
I just tried on T-Mobile pre-paid and the activation codes here and on other boards don't work. It looks like forwarding isn't possible on any T-mobile prepaid phone. Pity.

Re: Instructions to use Google Voice as your voicemail when people call your cell phone number liquidhot 7/15/09 12:43 PM
I was unable to use the Cincinnati Bell codes. Although I am unsure if I used the deactivation code right. For the ##004# code was I supposed to put my GV number in there somewhere?
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number kari_marie 7/15/09 12:47 PM
You only need the deactivation code if you set up GV to be your voicemail (using the activation codes) and don't want it to be your voicemail anymore. And for the deactivation codes, you don't need to put in your phone number--they will (should!) automatically deactivate any other forwarding you have set up and reset it to the default for the phone company.

Are you using this for Cincinnati Bell wireless or landline service?
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Phonenvoice 7/15/09 2:22 PM
dose anybody know how to do it on a sprint phone it use to work like this but for some reason its not working for me
Activation Code
Sprint PCS *73[GVnumber]
Deactivation Code
Sprint PCS, *730
 
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number kari_marie 7/15/09 2:25 PM
Sprint charges something like $0.20/minute to forward calls. Are you sure that's what you want?
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number liquidhot 7/15/09 5:19 PM
@kari_marie  I see. I thought the deactivation code was for Cincinnati Bell's voicemail. I get it know. So what I really needed to enter was the other code. However, when I do enter that code (*004*[GVnumber]#) I get the following error message on my phone (after a short display of "MMI code started"):

Call forwarding
Connection problem or invalid MMI code.

I tried this on my G1, my Nokia phone gave a similar error.

Re: Instructions to use Google Voice as your voicemail when people call your cell phone number liquidhot 7/15/09 8:10 PM
@kari_marie Oh, I have a wireless account with Cincinnati Bell. Thanks for the help.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number prtyplease 7/16/09 2:45 PM
I entered the first code+gv number and pressed enter.  Got the message that the call could not be completed as dialed.  When exactly are you supposed to enter the 2nd and 3rd codes? 
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number cboy007 7/16/09 9:03 PM
Has anyone gotten this to work with Cincinnati Bell?  I'm having the same issues as liquidhot...caling Technical Support tomorrow if I can't figure it out tonight.

I think Google Voice will work great as a transcription service, however it KILLS mobile to mobile for like every carrier (unless you have myFaves or something, then it's amazing).  But for Cincinnati Bell, using Google Voice kills mobile to mobile.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number liquidhot 7/20/09 6:37 AM
@cboy007 Did you call Cincinnati Bell? Did you find out any more information?
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number cboy007 7/20/09 6:34 PM
I called Cincinnati Bell and they were retarded...they had no idea what MMI codes were and just couldn't answer any questions / do anything.  I've temporarily given up.  (I'm on vacation now).
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number lisaco1 7/21/09 9:29 AM
Really, really bad idea, this is not what google voice is about
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number lisaco1 7/21/09 9:30 AM
google voice is your universal phone number, it is the number you give out to your contacts, you need to discontinue giving your cell number. Period
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number kari_marie 7/21/09 9:34 AM
Why is this such a "really, really bad idea"? Until people can port their GV numbers whereever they want, they still need a phone line of some sort or another to be able to make and receive calls.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number gjt 7/21/09 10:08 AM
@lisaco1 You need to take into account that some people just want their voicemail transcribed and don't need a universal number.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Hillsborough 7/21/09 10:14 AM
YouMail is designed to be a voice mail replacement service and offers voice mail transcriptions.  Google Voice is designed to have one number forward to all of your phones and not to forward all of your phones to it.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number kari_marie 7/21/09 10:17 AM
So? Last time I checked, Google in its infinite wisdom rarely created products with only on use. Why should this be any different? What's wrong with wanting it to be a voice mail replacement?
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Hillsborough 7/21/09 10:30 AM
Because it was designed to consolidate all of your phone numbers into one (new) number for life and not as a voice mail replacement service.  In my opinion it is a waste of resources to tie up a second phone number if you are not going to use it when there are other free services available that are intended for the purpose and will not waste a phone number in the process.  Your encouragement of others to use the service in this manner may only lead to more restrictions in the future for all users.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Hillsborough 7/21/09 10:30 AM

Google Voice Basics: How it works

With Google Voice, you get all your calls through a single number. Just add your other numbers to Google Voice and then make your own rules for how your phones ring.

Google Voice isn't a phone service, but it lets you manage all of your phones. Google Voice works with mobile phones, desk phones, work phones, and VoIP lines. There's nothing to download, upload, or install, and you don't have to make or take calls using a computer.

You can access and make calls from the phone and the Web, block annoying callers at will, and record custom greetings for different callers or groups of callers.

With Google Voice, you'll get all your voicemails in one place, saved for as long as you want. If you don't answer a call to your Google number, your callers will be sent to your Google voicemail. You can check messages by calling your Google number, by signing in to Google Voice, or by opting in to receive notifications.

You'll also get more handy features that work across all your phones:

    * ListenIn as callers leave you a message
    * Record calls on the fly so you never have to fumble for a pen again
    * Switch phones mid-call without your caller knowing
    * And more...
 
Note: At this time Google Voice is only available in the [continental] U.S.

Read more about Google Voice:  http://www.google.com/support/voice/


Re: Instructions to use Google Voice as your voicemail when people call your cell phone number gjt 7/21/09 10:34 AM
I think there is absolutely nothing wrong with using Gv as a voicemail replacement. Hillborough's point is that GV isn't designed for it specifically. And that youmail.com might provide a better experiece.
But if you can make it work for you, I think it's a perfectly valid use for GV.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number kari_marie 7/21/09 10:36 AM
Well, look at it this way. Do you honestly think that *every single person* who signs up for GV is going to use it? Or will there more likely be a bunch of accounts that are activated and then go unused b/c the person who signed up for it decided it wasn't what they wanted, but just didn't get around to canceling it? IMO, that's far more of a waste of resources.

I use my GV #. However, there will always be people who call me on my cell number, whether I want them to or not, b/c I'm not cool enough to have a phone that works w/ the Android or Blackberry apps, and when I'm calling someone who's in-network w/ my cell service, I want to use my cell # rather than dialing through GV so that I don't get charged for minutes.

Because of this, I'd prefer GV to be able to answer my cell phone voicemail. I'm not currently using it as this, because I don't like the fact that it takes 10 rings to pick up. Instead, my cell phone voicemail directs people to call me at my GV number. But it'd be nice to be able to do away with that and have GV answer my cell voicemail. I really don't think it's too much to want, and while GV isn't currently designed like that, I don't see what the problem would be in doing so. I'm still using my GV number--I don't see it as a waste of resources at all.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Hillsborough 7/21/09 10:48 AM
I don't think it was an accident that Google Voice changed the do not disturb ring from one to four.  Of course they could make it work for people who only want to use it as a voice mail replacement service but I don't see that happening in the future.  Inactive accounts will automatically close so while that is a waste of resources it will be mitigated in the future. 

If Google Voice makes it easy for people to use it as a voice mail replacement service (for those who only have one forwarding phone) then they will end up with a huge amount of accounts that really don't need the additional Google Voice number. 

This is just my opinion, it is clear that we don't agree...
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number kari_marie 7/21/09 10:52 AM
It'd be nice if there was a way that they could offer the option to *just* have it as a voicemail replacement service, and therefore not need phone numbers (like how CallWave works, only without paying $15/month for the privilege.) While I'd still use the phone number (my cell is a different area code, so I use my GV # for my local number) it'd really be a nice service to have.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number gjt 7/21/09 10:52 AM
At the of the day, this what a Beta is for. Google can decide how people are using it and what they want to support.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Hillsborough 7/21/09 11:04 AM

Have you tried YouMail?  http://youmail.com

You don't need a smart phone to use the service, you only need a phone service capable of conditional call forwarding like with the codes you list above. 

Re: Instructions to use Google Voice as your voicemail when people call your cell phone number kari_marie 7/21/09 11:06 AM
I haven't tried YouMail, but like I said, I still do use the phone number function of GV. Besides, the main reason I want to use GV and have everything run through that is because of its archiving/search properties. I don't want another service, I want as much of my life to run through Google as possible. :-)
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number cboy007 7/21/09 12:06 PM
Wow people.  Whoever is like "YOU'RE NOT SUPPOSED TO USE GOOGLE VOICE LIKE THIS OMG".  Get over it?  We can use it however we want.  I use it as a spare number right now because I USE MOBILE TO MOBILE ALL THE TIME AND THIS WON'T WORK WITH GOOGLE VOICE.  If they somehow figured that out, I'd switch to my number in a second.  But until that, I'm not going to waste my money / minutes using Google Voice number instead of my own.  I like the voicemail services it offers, so why should I be judged for just using that aspect of it?  Then again, I can't even get that to work...so now I'm just using it as a spare number...
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number howardcrut 7/22/09 9:20 PM
@Hillsborough - I am using YouMail for my cell phone's voice mail.  And they do provide transcription of your messages, but NOT FOR FREE: http://youmail.com/read/ 
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number KooLkiDD89 7/23/09 8:25 AM
The codes listed above for the T-Mobile Activation codes are for Unconditional Forwarding ONLY! --Note the individual codes are as follows (I spoke with a CSRep from T-Mobile and she gave me the codes...LoL, the info that flirting gets you):

 **67*12039367363# - busy (More than two calls on your line).
##67# --deactivate

**61*12039367363# - no answer (When you don't physically pick up)
##61# --deactivate
**62*12039367363# - International (When leaving your Nation, duhh)
##62# --deactivate
 
--SIDE NOTE!!!!vERY iMPORTANT--
Apparently changing your forwarding settings will NOT be allowed if you are on one of T-Mobile's "Flex-pay" plans. You need a 'Post Pay' account!
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Pentagron 7/25/09 8:41 AM
Thank you, kari_marie. This works great on my Blackberry curve. I hate listening to voice mail but it people really, really want to voice mail me, they can now do it through Google voice. The transcribed e-mail will come back to my Blackberry. I can even listen if I want, although the voice recording is pretty garbled on the Blackberry sound system. I checked out YouMail, but voice mail transcription is expensive. Google voice does transcription for free. Google rocks!
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number anon11 7/26/09 3:08 PM
I'm on Verizon CDMA:

They say that *71 is all that is necessary for conditional forwarding.
Alternatively you can use *72 for Immediate forwarding.
*73 disables fowarding.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number ptemples 7/26/09 3:44 PM
I set up my iPhone using the code listed at the top of this thread for AT&T conditional forwarding. (Under Settings=>Phone, Call Forwarding was turned OFF.)

At first, everything seemed to work okay. Calls made directly to my iPhone were transferred to GV voice mail. (My iPhone is also set to be called by GV along with my office telephone.)

Unfortunately, my wife has tried calling me several times from overseas via Skype. She keeps getting "the number is not in service" if I don't pick up. I just tried calling my iPhone via Skype, and get the same "not in service" message randomly. I've also noticed on Ignored calls, GV will call my iPhone back instead of forwarding the call to GV voice mail. Has anyone gotten GV voice mail working properly using an iPhone on AT&T without these annoying side effects?

For now, I've disabled conditional forwarding. 

Thanks,
Phil
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Stagmo 7/28/09 9:56 AM
I think until google figures out a way to make this work for mobile to mobile, using it as a voicemail service is perfectly acceptable. I personally am adding my google voice number to my "fav 10" for verizon and then I'm thinking about doing *72 [GV #] so all my calls go through there. I'm not sure if that will make it to my phone or not though, cause when I had *71 without "do not disturb" it rang like 12 times (6 for my phone, then 6 for GV) but my phone didn't ring a second time, so i'm not sure how well that works. Anyway yeah, if you don't want a ridiculous amount of rings and are only using it for voicemail, make sure to set "do not disturb" in your GV settings.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Stagmo 7/28/09 1:36 PM
Does anyone know what Verizon's *90 and *92 do? I've been searching for a while and can't figure it out. I know they aren't needed, but my brother wants to know if he should deactivate (verify that *900 and *920 do this) them.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number JustinCPearce 7/28/09 2:02 PM
I have Cricket Wireless.  <http://www.mycricket.com>
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Andibogard 7/28/09 3:21 PM
Maybe i'm missing something, but why go through all the hassle? For one, you can edit these settings directly from your phone. Two, if you have problems changing them, you can call your cell phone provider, and have customer service do it for you.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number isiemt 7/30/09 3:00 PM
I have another strange thing. I'm using Sprint. When I get a call and don't answer it, it goes to my GV mailbox. If I decline the call, it goes to my Sprint voicemail! How can I get rid of that, so all calls will always go to GV voicemail? 

(And by the way; I used YouMail a while ago, and canceled it because Sprint charges $0.20 for every forwarded call, even if the called didn't leave a message. Also, most reps at Sprint will tell you that you can't configure "conditional forwarding", but if you speak to a technical agent, and explain them what you want, it CAN BE DONE. Sometimes you must call back a few times till you get the technician with the correct knowledge.)
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Kondrik 7/30/09 3:44 PM
I'm using a Sony Ericsson G900 with AT&T service.  All I had to do for the "conditional forwarding" was go into the settings menu under the "calls" option.  There's a sub-option called "divert calls".  In there it contacts the cell network, finds out what you currently have set (usually the AT&T universal voicemail number [which is (980)254-8962, if anyone's interested] that all AT&T phones forward to for voicemail service), and lets you change those numbers.  My wife's phone didn't have the same menu option, so I put her sim card in my phone, made the changes to have her cell forward to her GV number instead of the AT&T voicemail service, then I switched the sim cards back.

Everything has worked perfectly.  If either of our phones is off, has no signal, is busy, or doesn't get answered, it rings through to the correct GV #.  I have not had any issues with GV forwarding the call back to my phone. 


I have also set up my vonage number to forward to a GV#.  On the vonage website, under the "features" tab, first you go to the "voicemail" option, and disable voicemail (you won't need it, GV does the answering).  Then, you go back to the "features" area, and choose "forwarding".  Go with the "basic" forwarding option (SimulRing is ok, but it doesn't function as well with GV), and set the delay to 10-15 seconds, with the forwarding number set as your GV#.  Save your settings, and you're done.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number shaunfox 7/31/09 2:26 PM
I tried dialing the codes at the top, then I called from my wife's phone. It went to the recording I set in GV, but then it made a loud beeping and never recovered. I deactivated it and reactivated it with the same results. I even tried to set it up manually through the menu on my phone and it did the same thing.

The most important thing for me is to be able to only use one number, out and in. I'm about to give up on GV, though, if it would work, it would be very attractive.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Smidge 8/2/09 11:13 AM
This is a very interesting conversation. In general, I agree with the idea that as GV users, we should use it however we see fit. If we can find a way to make something work, we're doing Google a favor by revealing additional uses for this service and thereby added value to it. I'm sure Google supports the idea of its users exploring the full potential of its services. So, regardless of what GV is for, what I need is a catch all number, central voice mail, conditional call router to multiple phones, conditional block and spam filter, and parental control software. I have no problem giving out my GV number, but I've got an existing land line and 5 cell phones (including an iPhone) that I want to manage. (3 of those cell phones are for my kids)  If there is some way I can figure out how to make GV do all these things...then that's what I'm going to do.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number mgrochowalski 8/2/09 1:41 PM
Do you have a source that says inactive accounts will be deleted? And what is defined as an "inactive account"?
I don't know how often I'll be using Google Voice as I don't really talk on the phone much anyway. But I've put it on my resume and such now because I'd like to be able to answer such calls on my cellphone or landline (where I don't have to worry about reception). The accounts expiring due to inactivity seems to defeat the whole "one phone number" purpose of Google Voice.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Voyagerfan5761 8/2/09 1:46 PM
"Google may terminate your account in accordance with the Google Terms of Service if you fail to login to place or receive a telephone call through your Google Voice account for a period of 9 months." - http://www.google.com/googlevoice/program-policies.html
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number sharo 8/4/09 11:19 PM

So this thread is kind of confusing because people are looking at the same thing (google voice) from two different perspectives. Some of the folks here look at google voice as a voicemail/routing services. Others explore the possibilities of the GV iPhone application. The rest of this post concerns those who are exploring the applications of the GV app running on the iPhone.


The basic question for a lot of people comes down to this: I have an iPhone running the GV app. Can I finally say good bye to all over-priced, behind-the-curve US carriers and have the first internet-only phone which works as a regular GSM phone. It seems the answer to this question is partially yes since within the span of a few days apple decided to block the GV app from the iTunes store, the FCC jumped into the issue and Schmidt resigned from the Apple board. Obviously people speculate about AT&T's role in this issue and it's not hard to see why. However, few people realize how much of a game-changer the iPhone GV app really is. It renders obsolete not only all major US carriers but also voip companies like Vonage, Comcast and Skype. 

Re: Instructions to use Google Voice as your voicemail when people call your cell phone number sharo 8/4/09 11:21 PM
...continued

The confusing issue here is the dual nature of the iPhone. On one hand it is a regular GSM phone with a SIM card, on the other it's a wifi enabled device. That's why the GV app was blocked from the iphone store as it 'duplicates features provided by the iPhone' - the way I read this is: the iPhone already work exclusively with AT&T as a GSM phone. What's different in this case is the fact that google voice is working to provide a transparent asterisk bridge between GSM and SIP devices. No wonder why GV reserved a million DIDs last month. 


In terms of the technology, my current understanding is that iPhone GV app could allow free incoming and outgoing calls not only to/from SIP phones but regular phones as well. And the interesting part is that all of this could be happening either over the 3g data channel or the wifi channel. That is why the 3G network and all mobile carriers could be 'replicated' by the iPhone wifi channel combined with the transparent asterisk infrastructure built by google voice.


So I guess one of the questions is: could apple abandon at&t and turn to google for the next-generation iphone? 


Most likely not. Unfortunately, google didn't get the 700-mhz band which means they are still a VoIP-play only. The wifi enabled iPhone in theory could do without a gsm band as long as free wifi becomes as ubiquitous as the GMS network which seems unrealistic in the near future. And as much as people hate AT&T, I feel they are part of the iPhone success as far as they subsidize the costly production of the iphone. 


We also the have the gPhone but it's enough to place a gphone next to an iphone to realize that at the end of the day apple is a design company and google is a tech business. And may be they should stay this way.

Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Hootsama 8/5/09 3:44 PM
n order to make Google Voice work correctly with the iPhone, three rules need be established about how the phone reacts to sending voicemails under different conditions.  The three rules are:
1.  No Answer
2.  Call Declined/Ignored
3.  Phone Off/No Service

If you fail to set up any of these three rules, the iPhone defaults back to AT&T visual voicemail and you lose the significant value of Google Voice (GV).

I've run and tested this on 3 unique GV set ups and feel confident it works every time.  You have may have seen and tried other directions online which didn't work as I did, but working through a friend at Apple and an oddly friendly AT&T tech, this is pretty bullet proof.  Here we go:

1.  Ignore the settings on your iPhone itself.  The master call forwarding feature is useless on the iPhone unless you never want to receive calls on your device and forward right to GV all the time..  Leave the forwarding setting off.

2.  All of the conditional forwarding comes from AT&T Central Office and the standard GSM forwarding codes, however the iPhone doesn't understand these in native form..  With most GSM phones a single * puts the phone into GSM command mode whereas the iPhone has reserved the first * for its own command lines, so to use GSM commands you must use two.  Hence, when you see the instructions below, all GSM commands start with either ** or #.

(Before you SPAM me, GSM is the underlying command code for EDGE and 3G networks so no matter what iPhone version or network you run on, trust me this works.)

To Forward Unanswered Calls:
1.  Open the Keyboard on the iPhone app
2.  Dial EXACTLY: **61*xxx-xxx-xxxx#  (Again, STAR STAR 61 STAR GV # POUND)
3.  The iPhone screen will darken and provide you feedback that it is now forwarded


To Forward Calls When You Are Busy Or Decline A Call:
1.  Open the Keyboard on the iPhone app
2.  Dial EXACTLY: **67*xxx-xxx-xxxx#
3.  The iPhone screen will darken and provide you feedback that it is now forwarded


To Forward Calls When The Phone is Off Or In Airplane Mode/No Service:
1.  Open the Keyboard on the iPhone app
2.  Dial EXACTLY: **62*xxx-xxx-xxxx#
3.  The iPhone screen will darken and provide you feedback that it is now forwarded

To END All Forwarding Of Calls:
1.  Open the Keyboard on the iPhone app
2.  Dial EXACTLY: #002#
3.  The iPhone screen will darken and provide you feedback that it is now forwarded
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number core 8/5/09 6:39 PM
@sharp could you recommend a website that I could read to better understand mobile phone technologies, specifically differences between GSM and SIP?
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number knipknup 8/7/09 9:29 AM
The issue I have with GV as voicemail and the argument above is this...

I have been using youmail for a year or more as my voicemail - it is awesome.

However, I recently started a GV number.  The problem is that I end up with some people calling my cell# and others calling my GV#.  This results in some voice mail going to youmail and others going to GV.  I don't want to deal with two voicemails.  As I agree youmail is awesome, I want to do one thing and GV wins because its initial purpose of one phone # is ideal.   As well, I want to use the ability to screen out solicitors.  I'm not going to call them and give them my GV#, but want to use GV to screen them.

So, forwarding my cell# to GV would be ideal if:
1- no looping
2- less than 6-10 rings to get GV

I am on VZW and will give a couple things a try and see how it works out.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Iamtheman 8/24/09 11:12 PM
I can't get the conditional call forwarding to work with Cincinnati Bell

The MMI codes (and many variations I've tried) don't work, and neither does calling your voicemail and setting up call forwarding by following the menus.

The only way I have gotten it to work is to forward calls to another Cincinnati Bell cell number.

Using the MMI codes I get the following error "Supplementary service error: Call barred."

Any ideas?
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number spwalker562 8/25/09 12:09 AM
While useful, adjusting your voicemail settings as outlined above breaks (I think) the simplicity of Google Voice's own solution: Call Presentation. Yes, it does require you to push 1 after picking up the call before you can actually talk to the caller. But it also avoids having to change settings which as kari_marie notes still result in an imperfect solution (6-8 rings before GV vm pickup).
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number lukeswed 9/12/09 2:54 PM
i read this thread while pondering the "endless loop" scenerio ... it's easy, i set my smart phone with call forwarding OFF on the phone itself and set the conditional rules (no answer, busy, ignored) to forward to my GV number ... THEN, in GV I set my cell phone to go directly to voicemail when calling, hince, anyone calling either misses me and then goes right to voicemail or gets the courtesy "ignore" and goes to voicemail in like 2-3 rings.

solved ... until something changes either with ATT or GV of course ;)
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number lukeswed 9/12/09 2:56 PM
keep in mind i set my cell to go directly to voicemail prior to this because if im ever caught calling myself and waiting for 10 rings for myself to answer i've got alot bigger issues than my voicemail to worry about ;)
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number tmwes 9/15/09 11:54 AM
@lukeswed:  unfortunately, at least with Verizon, it seems that *71 does not forward your cell number to GV; it forwards the person who is calling's number...and it is 7-8 rings before VM picks up.

Like others in this thread, I have been a Youmail user for some time...I have it set up on 2 separate cell phones (our home number is a VZW phone).  What I would love to do is turn off Youmail and forward all these calls to GV so I'm not checking multiple voice mails...and also for call screening purposes.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number heathermoor.r 9/15/09 6:33 PM
I am about to take the plunge and take myself off of callwave which I have loved and used for years..even got the transcription for free for a long time which is the only reason I am thinking of changing..love the listen in feature and listening to messages on my desktop rather than having to pull them off the phone...I switched to ATT in fact and moved from a T-Mobile/Blackberry to an Iphone because T-Mobile charged me for call forwarding as much as $100.00+ a few months...even with an unlimited calling plan. 

My question is that after going to the "Dummy Bar" at the Apple Store today to find out why my battery life is so abysmal on the Iphone..I have turned off the 3G and the Wifi to preserve battery life.  Will GV not work if I have these two features turned off?
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Iamtheman 10/12/09 10:31 AM
Hi Heathermoor

Google voice does not use WiFi - it actually uses your cell minutes when you are working with the phone application. So it will work if WiFi is off.

Also, even though T-mobile gives you unlimited minutes, that does NOT include call forwarding minutes of which I believe they give you 400 if you read the contract. It is very clearly written in the contract.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number LiverpoolsNo9 10/23/09 11:29 AM
Does anyone know how to add GV to an Ntelos phone?
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Eric Goldman 10/23/09 4:04 PM
I was looking at this problem and I believe it is a very worthwhile and important feature. If you are to have a unified phone number, then why not a truly unified voice mail? I think Google should really look into a direct-to-voicemail option for situations like these. I am not sure if it is currently possible with the software that Google has written, but I have proposed a solution to this at my website: http://ericgoldman.name/redirect-cell-vm-to-gv-proposal 

The summary is that for every GV phone number there is an extension x86 (86=VM=voice mail ) that you can directly call that always goes to voicemail, unless that caller is totally blocked. In this way, the GV system knows that regardless of who is calling, the intent is for the message to go to voicemail. When you normally call into Google Voice its start point, but when you call direct to this (virtual) extension its an end point so there is no more forwarding or waiting through more rings. Is there any reason this  is not possible now or in the future? If it is technically feasible I hope some Google engineers try to implement it.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Box7184 10/23/09 9:20 PM
@Eric Goldman

Intriguing idea.  Here's the link for the suggestions page.

Suggest A Feature For Google Voice
http://www.google.com/support/voice/bin/request.py?contact_type=suggest

Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Eric Goldman 10/26/09 6:48 PM
@Box7184 - Thanks for the link, I suggested my idea to them.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number ArmandoM 10/27/09 5:55 AM
I guess with the new google voicemail we can finally disregard this monster thread.  :)
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number cboy007 10/27/09 6:15 AM
Does the new voicemail thing work with Cincinnati Bell?  I know it's not listed in their "supported carriers" and I'm too lazy to try for myself.  Thanks.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number joe-awesome 10/27/09 10:29 AM
This does not work if you are using T-Mobile Prepaid service. =(
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Papa Bear 10/27/09 3:52 PM
Mark your google calendar for mid-November 2009, when Sprint is enabling free conditional call forwarding on its network, allowing you to use Google voicemail with your Sprint phone number. For additional details visit https://www.google.com/voice/voice/sprint
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number rabn 10/29/09 11:51 AM
any info for MetroPCS phones??? (sorry to be the ghetto guy in here lol)
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number mjohnson16 10/29/09 7:42 PM
In Maine...

US Cellular: *72[GVnumber]

That worked for me.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number haridsv 10/30/09 12:25 PM
Thanks to others for confirming that the activation doesn't work on T-Mobile prepaid. I have been researching into why I was getting an error. Also, it seems like this would end up consuming my prepaid minutes, so won't be a good idea anyway.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number CameronP 11/2/09 10:50 PM
The supplied Cincinnati Bell code did not work for me.

Cincinnati Bell: *004*[GVnumber]#

Has anyone had luck with Cincinnati Bell?
(unknown) 11/3/09 2:54 PM <This message has been deleted.>
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number ashish3vedi 11/20/09 7:33 AM
I called Cincinnati Bell and they gave the following code for conditional call forwarding
 
Enable: *61*[number to forward to]#
Disable: ##61#
 
But it didn't work for me. I tried calling again and they said they will set it up manually behind the scenes. That too hasn't worked.
 
I am inclined to agree with the comment above regarding them being retarded.
 
By the way, they also gave the code for "unconditional forwarding", which is same as above but 21 instead of 61. That seems to work. But that is no good unless you want to forward all calls to voicemail.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Phonenvoice 11/25/09 8:25 AM
can some one confirm if SprintPCS-Nextel already have FREE "conditional call forwarding for busy calls or calls not answered" plz

THANKS
Best,
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number lewsmind 12/1/09 12:16 PM
Since this is the one result for searches on Cincinnati Bell, I thought I'd share my experience.

It will not work, and Cincinnati Bell will not tell you why (maybe they don't know?).

Conditional call forwarding is not accessible at all from the client side. Forward ALL calls is the only option. When you call, they will walk you through trying the codes above. When that doesn't work, they will offer to set it up for you. I have not tried that, as I did not want to have to call support to make changes. It might work, if they set it up for you. When I declined to have them set it up, I tried to get an answer as to why this doesn't work. My support guy suggested I try a different phone. Well, I tried two other Cincinnati Bell phones (with my SIM, and with their SIM), and none of them could do conditional call forwarding.

I then went to the store to see if I could try it with one of their phones. Those phones also did not have a conditional call forwarding option, and they didn't know why either.

So, Cincinnati Bell users are out of luck.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Voyagerfan5761 12/1/09 4:13 PM
@lewsmind: I suppose I should consider myself even more lucky than I did before that the AT&T instructions worked on my Net10 prepaid cell phone. That really, really sucks for all of Cincinnati Bell's customers.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Clint B 12/2/09 3:50 PM
I found that when using Google Voice with my US Cellular phone in Washington State that the forwarding process is not *74(+GVnumber) but rather *76(+GVnumber) is what forwards busy or unnaswered calls to GV.  I guess *74 might work for some but when I used that it caused my voicemail to not be accessable on US Cellular and never made it to GV.  I had to call the carrier to get my email reset.  Finally I sent an email to US Cellular Customer Support and they gave me the *76 option which works perfectly.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number GeoNomad 12/4/09 6:29 PM
*004*1[GVnumber]*11# works for Consumer Cellular. 

The default instruction in the GV settings for AT&T did not work, even though I believe CC uses their network.

Calling Consumer Cellular support resulted in them telling me that it was not possible (after the rep consulted with several tech support people).

Thanks karie-marie!


Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Will Eddins 12/10/09 12:23 PM
Cincinnati Bell users CAN get this to work. I set this up for 2 lines on my account and it works as expected after 3 hours of debugging with the technical support, so here's how from my experience:

After calling Cincinnati Bell support at 1-888-391-3925, support should be able to redirect you to Technical Support for handling forwarding your voicemail.

When talking to technical support, you need to outline that you've tried the above code (I was recommended *61*[num]#) and that, to my best understanding, the code only works when forwarding voicemail to another Cincinnati Bell mailbox.

Past that, you need to explicitly tell them you want to stop using Cincinnati Bell's voicemail, and that all voicemail will be going to Google Voice instead. They need to set up forwarding for all the services listed above:
    * Busy Call Forwarding (Busy Call Transfer)
    * No Answer Call Forwarding (No Reply Forwarding)
    * Unreachable Call Forwarding (Phone Off Forwarding)

She did understand these forwarding names and was able to turn them on 1-by-1 after some playing around. There was an issue the first time with No Answer Call Forwarding where instead of ringing the 5 times as specified, it would only ring once (far too quick to answer) so there was extensive testing to make sure each case worked.

Here are the cases that need to be tested, and how to test them:
    * Busy Call Forwarding (Busy Call Transfer)
        - This is when two people are calling the phone at the same time. The second person immediately gets a busy signal, which forwards them to voicemail. You need to use 2 phones, call with one, and then call with the other to ensure the 2nd phone goes to Google Voice.

    * No Answer Call Forwarding (No Reply Forwarding)
       - This is the normal forwarding to voicemail when you don't answer your phone after 4-5 rings. Test this by having your phone turned on, letting it ring until it goes to voicemail. If this is not set-up correctly, sometimes it can ring only once, or ring forever and never go to voicemail. We had both happen.

    * Unreachable Call Forwarding (Phone Off Forwarding)
       - This is when your phone is turned off. Turn your phone off and call from another phone. It may ring once and should then go straight to voicemail. Make sure its the Google voicemail and not CB's.

    * 4th Case (Unknown name... Call Waiting Forwarding perhaps?)
      - There is another test case, which idk the name for, where you are on the phone, you do not answer the phone for call waiting and the person is sent to voicemail. We originally got this working and none of the other 3. Test this by talking to someone on your mobile, and calling in with a 2nd line, letting it ring through. I did not explicitly tell them to set this up either time, but it did work.


Re: Instructions to use Google Voice as your voicemail when people call your cell phone number jelly1014 12/12/09 4:04 PM
This is pretty handy but I have a question. I don't have a data plan on my phone. Is it still possible to listen to voice mails on my phone or is it just transcribed to a text message?
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Phonenvoice 12/15/09 9:27 AM
@jelly1014 you can call in your own GV# to hear your voice mails
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number GRED 12/19/09 6:15 PM
Will Eddins, I found your information helpful, and emailed it to CBT Tech Sprt, but they still couldn't get it together.  The technician, Conrad, not likely his real name,still insisted on using the *61* code.  When it didn't work after seven tries he basically said that it just isn't possible.  I'll try again in the morning with a different technician.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number joshuajtl 1/5/10 4:20 PM
Can anyone help Cricket users find the codes necessary to make this work? http://www.mycricket.com
Thank you,
Josh
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Trinition 1/19/10 7:49 PM
I called Cincinnati Bell Wireless technical support tonight.  After they tried to sell me SpinVox and many minutes on hold, I was told they only support unconditional call forwarding.  I truly don't believe that answer -- I think the technician on the phone was unsure of what I was even asking.  I've e-mailed them in hopes that my inquiry (and complaint) will have a better chance of being read by the right eyes.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number r94031 1/20/10 11:36 AM
@Trinition

Cincinnati Bell Wireless does support conditional forwarding. I had it setup recently and it's working great with GV. Call back until you get someone that understands and is willing to make the change. They have to update your forwarding settings one at a time (forward on busy, forward on no-answer and forward on unreachable), but It should take less than 10 min for them to make the change. If they don't seem to understand, or put you on hold to research the issue, etc, just hang up.  You also might have better luck calling in the daytime instead of evening.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Will Eddins 2/8/10 11:06 AM
@r94031: Around December, the conditional call forwarding on my Cincy Bell account got completely undone somehow, and the techs weren't sure how. It took them a good 2 hours of work again to get it completely working again, and in the process enabled unconditional call forwarding (phones were unusable during this period) and made it so the phone only rang for about 2 seconds before being forwarded. When you call in, just ask to be forwarded to tech support, explaining your issue, and they're pretty good about doing it without complaint.

Cincinnati bell does charge 7 cents per minute (essentially 7 cents per voicemail) for call forwarding on non-premium (i.e. most) plans. Just an FYI for people, as I didn't find this out till later when we had $4 extra charge, most of which was due to testing the forwarding to see if it was working properly.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number shortbus2 2/15/10 10:30 AM
For those using the T-Mobile @Home service for their house phone, I found the following information on T-Mobile's site:

Activating conditional call forwarding no reply

To activate conditional call forwarding no reply, perform the following steps:
1. On your T-Mobile @Home phone, dial Star (*) 42 + 1 + the ten digit number you want to forward your calls to.
2. Press the Talk/Send key.

Deactivating conditional call forwarding no reply

To deactivate conditional call forwarding no reply, perform the following:
On your T-Mobile @Home phone, dial Star (*) 93 and then press the Talk/Send key.

Activating conditional call forwarding not reachable

To activate conditional call forwarding not reachable, perform the following steps:
1. On your T-Mobile @Home phone, dial Star (*) 62 Star (*) + 1 + the ten digit number you want to forward your calls to and then the Pound (#) key.
NOTE: The following is an example: *62*11234567890#.
2. Press the Talk/Send key on your phone.

Deactivating conditional call forwarding not reachable

To deactivate conditional call forwarding not reachable, perform the following:
On your T-Mobile @Home phone, dial Pound (#) Pound (#) 62 Pound (#) and then press the Talk/Send key.

Activating conditional call forwarding busy

To activate conditional call forwarding busy, perform the following steps:
1. On your T-Mobile @Home phone, dial Star (*) 40 + 1 + the ten digit number you want to forward your calls to.
2. Press the Talk/Send key.

Deactivating conditional call forwarding busy

To deactivate conditional call forwarding busy, perform the following:
On your T-Mobile @Home phone, dial Star (*) 91, and then press the Talk/Send key.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Iamtheman 3/4/10 1:32 PM
RE: Cincinnati Bell Wireless

I'd been checking this forum several times since last October to see if I could set this up for Cincinnati Bell.

I called Technical Support, and selected the option for Voice Tech Support (option 1).

The tech person, Catherine, was very helpful and she knew exactly what to do when I said "I would like to set up call forwarding for busy, no reply and unreachable states." I also asked her about this 4th option that was mentioned above. She said that this was 'indigent' forwarding and would forward all my calls after one ring, so I declined that option.

She also tested the system by calling my number and leaving a voicemail for me on my Google Voice which showed up promptly.

I'm *very* happy to be able to keep and see the text for all my voicemails now. Not sure whether this is going to cost 7cents per forwarded minute, but I generally only get a dozen voicemails a month and at a minute long each that shouldn't be too bad at all.


Re: Instructions to use Google Voice as your voicemail when people call your cell phone number lewsmind 4/1/10 8:22 AM
I'm glad that folks are getting it to work with Cincinnati Bell. My hope was to be able to control the conditional call forwarding on my end, so that sometimes VM would go to Cincinnati Bell and sometimes it would go to GV. I want to be to make the change on the fly via my phone, as you can with other carriers.

So it sounds that this option is still not possible via Cincinnati Bell. I would have to call Cincinnati Bell every time I want to make a change. That doesn't work for me.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number erock53 4/24/10 1:17 PM
I was having the same problem as most here.  I am also with Cincinnati bell and do not have a dedicated google number and was having trouble getting this to work.  When I set my new Nexus one up for Google voice I had to call Cincinnati bell customer service and have them change the conditional call forwarding numbers.  The first time I called I had them change them to my google voice number that was at the top of the google voice settings screen.  That did not work.  I was calling customer service back to have them cancel the forwarding when I looked at the instructions for what to do if you have a carrier that is listed on the settings screen.  I chose AT&T and the instructions said to enter *004*1 and then a number that is different from your google number.  After waiting on hold forever with Cincinnati bell, I had the tech person change the forwarding number to the number that was in the group of numbers in the AT&T instructions.  Your google number is different from the number that your calls should be forwarded to.  I hope this helps everyone.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number jaycb1 5/1/10 9:46 AM
US Cellular issues:

I have USCC prepaid.  USCC call center Tier 1 and tech people gave me these forwarding codes:

*71 + 10-digit + Send (Call Forward all calls)
*710 + Send (Cancel)

*74 + 10-digit + Send (CF-No Answer)
*740 + Send (Cancel)

*73 + 10-digit + Send (CF-Busy)
*730 + Send (Cancel)

None of these worked for me; I got reorder tones.  The tech guy then tried a prepaid phone and told me that none of the CF features seem to be working on the prepaid phone. 

However he said that on their end they could change my settings for CF-NA and CF-BY, so I had him do that.  Seems to be working fine. 

GV must have added some code so that when they see SS7 for CF-NA or CF-BY from the cell phone number(s) you have registered with GV, you can check the "go straight to voicemail" box and send the call directly to GV voicemail.  This was not available when I started using GrandCentral or when I started using GV voicemail for my old cell phone. 

Just another reason for others to fear Google. 
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number erock53 6/16/10 6:38 AM
I finally figured out how to set up Google voice with Cincinnati Bell.  First off, I was not able to use any of the codes that change the forwarding options.  When I finally got  to a service tech that knew what they were talking about, she was able to set up where the voice mail would forward to.  As I was hanging up, she said that I could have done this myself if I would have entered the codes: *67*GV#, *61*GV# and *62*GV#.  I told her that I already tried this and it did not work.  She then said that she set it up on my account that from now on I could change these options.  You have to ask to have the ability to change the forwarding options.  After this was set up,  I just changed the settings on my  Nexus one from :carrier voice mail to google voice.  Everything works great.

Re: Instructions to use Google Voice as your voicemail when people call your cell phone number cboy007 6/16/10 11:27 AM
Yes but wasn't it already established that if you forward to Google Voicemail it costs money because it counts as call forwarding?
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number cboy007 6/17/10 3:37 PM
Cincinnati Bell conditional/unconditional call forwarding is 7 cents per minute...just a warning for those wanting to activate the service that it will charge your account!
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number notgiven 7/20/10 11:10 AM
In Oklahoma the correct US Cellular forwarding codes are:
to activate forward when busy *74+10 digit number+SEND / to deactivate *75+SEND
to activate no answer transfer *72+10 digit number+SEND / to deactivate *73+SEND
to activate immediate forwarding *76+10 digit number+SEND / to deactivate *77+SEND
I am using the first two of those but not the third.
 
The forwarding seems to be included in my plan (uses minutes but doesn't cost extra$$) and incoming calls and texts are free in my plan and many others.  That means I can make calls from the website and send them to my cellphone without using up my minutes and I can have voicemail transcriptions texted to my cell without extra charges.  I also love that I can send texts from my computer if I'm at home without paying the 25¢ per text.
 
 
 
 
 
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number DW5 7/21/10 5:24 PM
Most excellent notgiven.  I was really struggling with why in the world I would call my uscellular # and not get GV after activating and deactivting several times.  Needed that *72 code...  I do really like being able to call from my computer and have it as an incoming call for on my cell.  I participate in big weekly 2 hour conference calls and was burning through family plan minutes like mad. GV has helped that and you have helped get around the frustrating vm system menu US Cellular uses.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number wyattearp 7/21/10 7:22 PM
Just spent a good amount of time on the phone with Cincinnati Bell Wireless to setup the call forwarding and afterwards I got them to give me the magic numbers (all else fails, call up and tell tech support you need to adjust the call forwarding settings for your phone number and they'll put you right though):

Unconditional Call Forwarding
Activate: *21*[GVNumber]#
Deactivate: #21#

Busy Call Forwarding (Busy Call Transfer)
Activate *67*[GVNumber]#
Deactivate #67#

Unreachable Call Forwarding (Phone Off Forwarding)
Activate: *62*[GVNumber]#
Deactivate: #62#

Call Forward No Reply (Ignore)
Activate: *61*[GVNumber]#
Deactivate: #61#

FYI - The CBWireless VMAIL access # is 513-240-0190 if you want to set it back up.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number thechubbygeek 8/18/10 1:36 PM
US Cellular - use *72 instead of *74!!
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number MSDcCooper 10/19/10 12:33 PM
CALL FORWARDING (VERIZON)
Call forwarding on Verizon is free.  You only use airtime minutes if a call comes through on the second (forwarded phone) line and you answer.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number jaycb1 12/3/10 7:07 PM
There are no VSACs for CF, CF Busy, and CF No Answer on USCC prepaid. 

When I called USCC to have this re-done after USCC changed voicemail systems, they told me that on prepaid accounts the forwarding could only be done by calling them.  That works OK, although it takes forever because the CSRs have no idea why I would want to switch voicemail services and know nothing about CF with prepaid. 
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number HIEN GOOGLE Ver. 12/30/10 6:48 PM
so what are tmobile user are paying after done this?
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number ru1325 1/4/11 11:05 PM
I HAD this problem on my Sprint HTC Evo.  For Sprint, dial *38 and then dial/send.  This cancels selective call forwarding and worked for me.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number Danny Kumite 3/8/11 1:31 PM
1.  Login to Google Voice on your computer browser.
2.  Under Setting > Voice setting
3.  Here you can add any phone # you want to forward to GV, or deactivate a #.  GV will give you a coded number to dial.  No need to figure this out on your own.

Re: Instructions to use Google Voice as your voicemail when people call your cell phone number twheys 3/21/11 1:32 PM
When I try to set Google Voice as my voicemail server on my HTC Thunderbolt on Verizon GSM/CDMA, I got an error message saying that I cannot set the voicemail with my service.  I used all features of Google Voice on my T-Mobile HTC myTouch Slide 3G and love it.  Is this a feature that will come to the Verizon 4G service soon?
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number magnolia s 4/7/11 9:57 AM
@Hillsborough: DO NOT EVER attempt to tell me what I should do. Your opinion is just that, an opinion. To believe that your opinion is valued above others is not only presumptive but arrogant and terribly absurd. If you don't want to use GV that way, fine, but DO NOT tell me I'm wrong if I wish to do so. I hope I've made that perfectly clear.

Now, on to my question... So what is the actual verdict with T-Mobile? Does it loop or not? It sounds like it is service based, but I'm curious if any fellow T-Mobilians have gotten it to work (also on a non-smart phone).

I would try it to see, but I'm expecting some very important phone calls from my Mother's doctors (who call my GV number) which I cannot afford to have loop.
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number KooLkiDD89 4/7/11 3:35 PM
@magnolias --getting this to work on (sucky)T-Mobile for me was a scavenger hunt in itself, which ultimately led me to the less than spectacular finale of finding out that T-Mobile offers two types of "contracts". If yu're like 12% of americans & have good credit, yu get their contract w/o the "flex pay BS" (which by chance, allows yu to forward your calls w/o any restrictions).

 HOWEVER, if you're like the rest of us who are feeling the sting of the recession (& gas prices), they'll gladly offer you the "Contract w/ flexpay" and never mention the fact that Forwarding calls is restricted under this contract. With that said, you get that looping prob wen you are like myself and unknowingly chose the flexpay shroud. If you have a smart phone (MY OPINION is...) that you consider rooting your phone (Android os) which normally gives you access to options not offered by your stock ROM of the software. in my case, CyanogenMod allowed me to use my GV vmail as an alt within the settings. [Sry 4the essay]
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number KooLkiDD89 4/7/11 3:38 PM
Ooh yeah Android 2.2 on a G1, best idea I ever tried. In my opinion....jus puttin that outt there -KooLKidd89
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number magnolia s 4/7/11 6:22 PM
@KooLkiDD89: Wow thanks for the heads up and fantastic answer. I'll have to look into the flex deal. I'm not sure what we have in that respect. I'm in a loyalty service though.

The smart phone isn't something I can do straight away, but will eventually. Android is definitely my preference. :)
Re: Instructions to use Google Voice as your voicemail when people call your cell phone number KooLkiDD89 4/7/11 8:33 PM
Anything I m an do to help. I was ignoring this forum for a while, but wen I saw yur question it brought me back to wen I decided to end my 1yea old contract wit forsaken company. Too bad Verizon didn't buy them instead of AT&T...maybe then we'd at least get service in elevators. Jus let US know how it turns outt.
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