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I can't change my Google sites background images

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I can't change my Google sites background images conserorbe 5/18/09 7:33 AM
I am using a simple white template.. and I can't change any of the background image. I can only select "theme" or "none" but the "Personalized" radio button is disabled. I can select the image from my desktop, but can't select to use it so it doesn't show up.

I was using firefox, but tried with chrome and I have the same problem...

2009-05-18
Re: I can't change my Google sites background images Steegle 5/18/09 3:42 PM
You need to browse for the image and then upload it and the Custom radio button will automatically become selected.
Re: I can't change my Google sites background images conserorbe 5/18/09 6:55 PM
Thanks for your answer Steegle. 
That's exactly what I am doing... I select the file, I see a message "loading..." in the top of the page, but nothing happens and the button remains disabled (may be the labels I write are not literal because I see the page in Spanish)
Re: I can't change my Google sites background images conserorbe 5/21/09 11:16 AM
It seems to be a problem with uploading files... I tried to "change logo" in the site configuration and it doesn't upload either
Re: I can't change my Google sites background images peachtreejoe 5/21/09 9:42 PM
Changing the "theme" appears to be the temporary workaround for these problems.  Warning: you will have to reset your custom colors and fonts.
Re: I can't change my Google sites background images Steegle 5/22/09 3:20 AM
I can confirm that this removes the issue and lets you change the background images as often as you like.

Just make sure you note down all of the different custom colours, fonts and background images you want to keep and it will take less than 5 minutes to put them back in.
Re: I can't change my Google sites background images conserorbe 5/24/09 11:15 AM
And how do I "reset" my custom colors?. I've tryed changing the theme but I still can't change my background images
Re: I can't change my Google sites background images Acetic 5/25/09 1:02 AM
I'm having the same problem. I click on the "Choose File" button, select the image I want, it comes up with "saving" but at no point (even once the image seems to have uploaded) can I select custom for my background image. I have tried changing my theme, and still no luck. Tried in Firefox and Chrome.
Re: I can't change my Google sites background images Steegle 5/25/09 10:15 AM
@Acetic
Have you tried changing your site's theme, save the theme then re-apply your custom colours etc and your new background image should save.
Re: I can't change my Google sites background images conserorbe 5/27/09 8:02 AM
I still can't change my background images. I've change my theme, change the colors, but images don't upload (although I can read "saving...")
Re: I can't change my Google sites background images Steegle 5/27/09 8:06 AM
Did you change the Theme then save it with the new theme?  That's what worked for me.

Re: I can't change my Google sites background images conserorbe 5/27/09 8:22 AM
Yes, I did the following steps:
1. More Actions -> Manage Site
2. Themes
3. Select any theme (horizon)
4. Save changes (I get a "Your changes have been saved" message)
5. Went to "colors and fonts", site header section
6. Change the site title color (OK, I immediately saw the change)
7. Went to "site headeer background image" (From theme is selected)
8. Pressed "select file" button, choose my file, I got a "saving" message... but nothing happened

The file names appears next to the button, but the radiobutton "Custom" doesn't get selected and the background doesn't appear

It's strange...
Re: I can't change my Google sites background images Steegle 5/27/09 8:29 AM
@conserorbe
Have you tried clearing your browser's cache (Temporary Internet Files) and Cookies?
Re: I can't change my Google sites background images conserorbe 5/27/09 9:08 AM
tryed and nothing :'(
Re: I can't change my Google sites background images domah01 5/27/09 10:39 AM
i have somewhat of the same problem...i can browse and select the images i want for background images...but my previously selected images remain locked in as the background..impossible to change..

try using a different web browser or if you have installed a windows/mac theme on your computer replacing checkbox images that might also be a problem..try converting back to your original desktop theme..

..other than that i cant help you
Re: I can't change my Google sites background images ericjessen 6/10/09 5:41 PM
Make sure there are NO spaces in your file name. That fixed it for me.
Re: I can't change my Google sites background images conserorbe 6/10/09 7:51 PM
thanks, but nothing works for me...
I've given up
Re: I can't change my Google sites background images Steegle 6/11/09 1:43 AM
Try changing the theme of your site and save it with the new theme: once changed then change your background image.
Re: I can't change my Google sites background images kt4u 1/24/10 3:59 AM
reply to eric jessen - I removed the space in the file name and VOILA! it worked phew! I was going a bit crazy till I found your answer! well done
Re: I can't change my Google sites background images karencrichlow 1/29/10 8:24 AM
changing the Themes first then attempting to change the background image DOES work but then if you want to revert to the theme settings were inbuilt into Template design you preselected, you'll have to take note of each individual setting and then reformat - that takes WAY too long. 

I experimented with removing the "page wrapper background image" (by setting it to 'none') and then went to "page background image" and uploaded the picture (via 'custom') there and it worked! The feature appears problematic though and other times when I tried the same thing it didn't appear to work but keeping at it, somethings "saving changes" after each step and other times "view image", it eventually worked.

Not really sure what's the difference between "background image" and "wrapper background image" are anyway, but just having my image in "background image" works fine for me.

Hope this helps!
Re: I can't change my Google sites background images John Ryan 2/10/10 5:25 AM
I have encountered this exact same problem twice now. I agree it is very frustrating and has wasted a few hours of my life. You constantly load the image and it just replies "No File Selected".

I tried changing the theme - still happened.
I tried changing the image name (no space) - still happened.
I tried JPEG, GIF, PGN - still happened (image was also 60k BTW).
I tried removing the Page Wrapper Background Image on the next option - still happened.

Then, I decided let it load and wait. I waited 30 seconds, worked in another tab of the browser, returned and there it was. Success. It just needed time to load properly. I then saved, tested, previewed and published. :)

I hope this helps, it can be hard to find the patience in this world of instant feedback.
Re: I can't change my Google sites background images Lady Isludis 2/14/10 4:42 PM
I've had something similar happen, I also get the "No File Selected" error but when I go to save it gives me "Server Error". I've tried everything, even other browsers. Only mine never ever loaded ):
Re: I can't change my Google sites background images Wabster 2/16/10 9:09 AM
I, too, have the same problem - cannot use header or page background images.

Have tried all the suggested 'fixes'.  Have successfully used these images on other Gsites without problem (don't want to go back to them and experiment in case I lose backgrounds in those sites too).

Must be a server-side problem.

Look forward to a definitive answer!
Re: I can't change my Google sites background images Steegle 2/16/10 12:52 PM
Google are fully aware of the problem and are working on a fix.
Re: I can't change my Google sites background images nokesville20181 3/3/10 1:33 PM
I began experiencing this problem today. Every time I upload a new image I get a "no file selected".  I cannot add or change my site header image , or the page background image or the wrapper. This is very troubling. I operate a community service site under the domain name www.mynokesville.org . It is now without its identifiable header image. I have an entire community and numerous associated organizations are counting on this and the content on the site. 

IS there any news of a imminent fix for this. 

Re: I can't change my Google sites background images CcKm 5/5/10 3:01 PM
Has anything been done about this problem yet? Cuz it sure sux.
Re: I can't change my Google sites background images Steegle 5/5/10 3:03 PM
@CcKm
As far as I am aware this problem was fixed: if your site is suffering from it now please provide the URL so I can escalate it to Google.
Re: I can't change my Google sites background images Steegle 5/16/10 3:51 PM
@mhao
Escalated to Google.
Re: I can't change my Google sites background images mhao 5/16/10 5:51 PM
Thanks.  Let me know if you want the images I've been trying.  It works on some images, but not this particular image.
Re: I can't change my Google sites background images Steegle 5/17/10 11:50 AM
@mhao
I will have a go if you want: invite me as an Owner and send me the images; see Reference [1] for my e-mail address.
Re: I can't change my Google sites background images mhao 5/18/10 9:27 AM
Ah, the problem was that my image was too big.  My original image was 3360 x 3360 pixels (3.7M).  I scaled it down to 500 x 500 pixels (194K), and it worked.  It would be nice if Google had an error message.

Steegle, I removed you as the owner since the problems seems to be fixed.  Thanks!
Re: I can't change my Google sites background images Marlybum. 1/18/11 5:11 AM
I have done EVERY SINGLE THING mentioned on this page and still have the issue.

My site background was working fine for months and then I edited it slightly (simply by moving a few layers around and re-saving it as .jpg) and now, when trying to upload it to "custom" on "page wrapper background" I just get "no file chosen".

This is annoying because I have not increased the file size AT ALL. I have not changed the name of the file. I have not changed the dimensions of the image. Why would it work for so long and just stop now?

Things I have done to try and fix the issue:

1. Changed "theme" and saved changes. - DID NOT WORK.
2. Clearing Cache and Cookies. - DID NOT WORK.
3. Tried using Firefox, Safari, Internet Explorer & Google Chrome on Mac AND PC. - DID NOT WORK.
4. Tried renaming the file with NO SPACES & in a different location. - DID NOT WORK.
5. Tried uploading in the "page background" and "page wrapper background" custom options. - DID NOT WORK.
6. Tried saving the file to .JPG, .GIF and .PNG. - DID NOT WORK.
7. Tried scaling the image to different dimensions.  - DID NOT WORK.
8. Tried using a lower quality version of the image as a smaller file size. - DID NOT WORK.

What's next?

My site URL is: http://www.sendmarlyaway.co.uk

Nothing new has been added since before the background stopped working. I have no idea what has gone wrong :S

Marly.
Re: I can't change my Google sites background images P-Y Delens 4/8/11 12:17 AM
Hi,
H E  L P !

How to avoid the gap between hthe properly backgrounded page zone and the surrounding (Global margins, wrapper, footer etc)

- see https://sites.google.com/site/reflexoplantaire1180
- Win Vista, FFX 3.6.8, ideem on IE 7

I put a bGImage at all places possible int he Management interface.
But I still have gaps:
- above footer
- between particular page and outer layout

Also: despite having set the BgImage for the sidebar and navigation gadget, I fail to get it effective: see all this spot is plain blank.

How can I get the whole backgrounded, unified?

Thanks on forward
Re: I can't change my Google sites background images mrbaumby 8/17/11 8:35 PM
This is ridiculous, I have tried uploading numerous images - all different types, sizes and formats ... this feature used to work, though not well, but it did work and now it does not work at all! The radio button for choosing "Custom" no longer functions across all my sites and even if I create a new one. I have also tried nearly every theme, nothing changed. I've checked all other options and have found that nothing will enable the radio button. If I cannot adjust the looks of my site then what is the point. I will just have to go elsewhere ... perhaps the new MS Office 360 will let me create a site that looks the way I want it to look.
Re: I can't change my Google sites background images rayjenk 10/10/11 1:09 PM
The reply by Marlyburn above describes my situation precisely.

I can add this: Only my laptop is causing this problem. When I use my desktop, I have no problem uploading background images.
Re: I can't change my Google sites background images TheCakeFairy 12/4/11 1:33 PM
I too am having the problems listed above!! I can select an image to0 use as my page background but it doesnt seem to save! Any suggestions. The theme is 'Open Sky' if that helps?
Re: I can't change my Google sites background images Steegle 12/8/11 5:02 PM
@TheCakeFairy
Sorry Open Sky has a background that's uneditable: if you really want rid of the background you'll have to use a different theme, sorry.
Re: I can't change my Google sites background images Catz12987 3/20/12 6:54 PM
So I found a solution to my problem: resize the image. My button was blacked out as well, but just click "Add File" then resize the image to anything below 500 (I did 499x178) and this should solve it.

Hope I helped!
Re: I can't change my Google sites background images grabjet 6/2/12 11:59 AM
Me too!
Re: I can't change my Google sites background images divashop 6/3/12 2:44 PM
My problem is that the add file button doesn't work. I click over & over again & nothing happens. Help!
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