Categories: Picasa Web Albums :

Does Anyone Have Trouble Ordering Prints from Walgreens or Shutterfly?

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Does Anyone Have Trouble Ordering Prints from Walgreens or Shutterfly? hdahlby 7/6/09 6:12 PM
I can't ever seem to order prints from Walgreens OR Shutterfly.  Each time I select images and go to the vendor's site, countless errors occur.  I've tried logging into the vendor's site BEFORE I select prints in my Picasa web album, but that does not help.  It's just a loop . . . I pick my pictures in my web album, pick the print provider, see everything I want to order there in the cart on the print provider's site, but then an error occurs between seeing the cart and actually placing the order.

I can't ever seem to get the order to actually go through.

I've contacted Walgreens about the errors, but their response was as follows:

Dear HDahlby,

Thank you for contacting Walgreens.com customer service.  This is in response to your email regarding issues when using Picasa to send photo print orders through Walgreens.com.

We apologize for any inconvenience.  Because Picasa is a free photo software available from Google it is not supported by Walgreens.com.  Any issues using Picas should be directed to their customer service department.  Again, we do apologzie for any inconvenience.
Re: Does Anyone Have Trouble Ordering Prints from Walgreens or Shutterfly? herricksms 7/8/09 4:16 PM
I am also having this same problem.  I have spent 5 hours last night and today trying to resolve it on several computers, to no avail.  Spoke twice to Walgreens online photo #.  They said it's a Picasa problem with bad links to Walgreens.  I am frustrated beyond belief.  No explanation from anyone as to why this is occurring.
Re: Does Anyone Have Trouble Ordering Prints from Walgreens or Shutterfly? melb 10/2/09 8:06 AM
I am also having the same problem. Selected an entire album for printing at Walgreens only to be re-directed to Walgreens website and getting the "your cart is empty". Picasa may need to actually work on this and have proper links done.
Re: Does Anyone Have Trouble Ordering Prints from Walgreens or Shutterfly? rkuzsma 10/14/09 6:43 AM
I am also experiencing the same problem. When I use Order Prints, and go back to view the cart, it is empty. When I use Order Prints and try to use Snapfish OR Walgreens, none of the pictures are transferred over. I have one machine that "Order Prints" works on (works with FF 3, does not work with IE 6 on the same machine). I have 2 other machines where it does not work (one has FF3, the other has IE 6 and FF 3). All Windows machines.
Re: Does Anyone Have Trouble Ordering Prints from Walgreens or Shutterfly? ONNIEA 10/24/09 6:46 PM
Yes, I am having these same problems!  It's making me crazy!!!  Not only am I having problems, but people that I've "invited" to see my album can't order pictures either, they have said the same thing.  They order prints, then when they get to the Walgreens site, it says "your cart is empty."  Another thing, is that when I do get the Walgreens site to work, it doesn't offer me the option to add a cd of the pictures.  It used to.  I don't know if that's Picassa or Walgreens, but either way, someone's got to fix it.  I don't want to go back to using another photo sharing site, but if this keeps up, I may.  Does anyone know if Google/Picassa has said/done anything?
Re: Does Anyone Have Trouble Ordering Prints from Walgreens or Shutterfly? jeffbrown88 11/10/09 8:41 AM
My mom was having the same problem. She would open my web album, select "order prints," then select Walgreens. Each time she was unable to complete an order because she received a message saying "your cart is empty." She finally figured out that her web browser was set to disable cookies. She changed the settings on her browser to accept cookies, and then she was able to order prints without a problem.
Re: Does Anyone Have Trouble Ordering Prints from Walgreens or Shutterfly? _Eureka_ 12/23/09 3:43 PM
SOLUTION FOUND:  I have had the same problem & can’t guarantee this will work for you, BUT it just did for me (FINALLY).  My mom was also unable to send photos to any Google photo vendors from my son’s picasa web album.  I verified on her computer that her cart did in fact empty upon going to vendor sites.  I then logged onto her computer with my account & it worked as normal.  I then logged on with my wife’s account & it worked as normal also.  I then created a gmail account for my mom, logged her in, & tried – still no luck.  I then went back into my picasa album & sent an invite to her gmail account, logged back in with her account & PRESTO – success.

Bottom line – cookies had no effect, machine had no effect, picasa software had no effect:  I had to create a google account for my mom & send an invite for the photo album to her gmail account – problem fixed.
Re: Does Anyone Have Trouble Ordering Prints from Walgreens or Shutterfly? rustytrombone 5/17/10 9:58 AM
Walgreens is not showing up for me at all. Anyone have a fix?
Re: Does Anyone Have Trouble Ordering Prints from Walgreens or Shutterfly? Phil KL 5/17/10 3:55 PM
There was a problem earlier with ordering prints.  That problem has now been fixed.