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Picasa 3 fails to import video files from my camera

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Picasa 3 fails to import video files from my camera Al100000 12/15/08 4:10 AM
Every thing was ok until few week ago But now picasa3 don't import the video file from my camera
It also don't show me previous video file
what is the problem ?
Re: Picasa 3 fails to import video files from my camera Rhubarb 12/15/08 10:05 PM
In Picasa, click on Tools > Options > File Types and make sure you have Movie types check-marked.
Re: Picasa 3 fails to import video files from my camera Jeannie 12/26/08 7:07 PM
Same problem, had already checked the file types, no help there.
Re: Picasa 3 fails to import video files from my camera jhny123 1/10/09 9:30 PM
i am experiencing the same problem.  this seems to be a known issue with v3.  I have made sure that the file type is enabled, but no dice.  hopefully a fix for this will be coming soon!
Re: Picasa 3 fails to import video files from my camera Cid_X 1/14/09 8:21 AM
I am now having this issue as well.  I have imported a ton of videos before using the same camera without issue.  To clarify, it will actually import from my camera and create a folder as I directed it to do.  However, they will not show up in my library at all.  All my old videos do still show up.
Re: Picasa 3 fails to import video files from my camera Colinberyl 1/17/09 5:53 AM
Picasa3 copies pictures only from "My Pictures", and Videos from "My Videos ". Using Picasa 3.1.0, Build 70.73.0
Re: Picasa 3 fails to import video files from my camera betterthanapigeon 3/3/09 2:21 PM
a work around is to manually move the video files from your source (card reader, camera, usb, etc) to the folder you want the videos in. as long as mov is active (as instructed in other responses here), the videos should automatically show up in picasa once you move them. i hope it gets fixed, but for now this seems to work ok.
Re: Picasa 3 fails to import video files from my camera Irishflygirl 5/24/09 11:25 AM
Thank you to betterthanapigeon.  On import, I clicked on Floder, then found the folder with the movie and opened it.  It put it in Picasa.  From there I could import.  Did one at a time, cause I can never remember how to do multiples.  BUT!!!  IT WORKED!!!!  Thanks.....
Re: Picasa 3 fails to import video files from my camera stx83 7/23/09 3:04 PM
I've used Picassa 3 to import videos from a Canon Powershot SD1200 IS Digital ELPH with a 2 GB chip. When I switched to a 16GB chip, Picassa recognizes three videos are in the camera but will not import them. The videos are 9.8, 4.0, and 2.7 GB in size (i.e. up to one hour in length). I installed QuickTime 7.62 and checked the .MOV file type under options in Picassa Tools, but still no import. I did a Windows XP copy of one of the camera video files and pasted it into a folder, but Picasa would not recognize that file to import it either.
Re: Picasa 3 fails to import video files from my camera simspot 7/27/09 5:15 PM
I think this is a problem with Picasa v3.  Unfortunately,  I don't have another camera to test.  Manually copying the files works, but it's a rather painful process for users that are not computer friendly.
Re: Picasa 3 fails to import video files from my camera k2a 8/13/09 7:05 AM
I have two computers- one running XP and another running Vista.  

In XP, no problems importing both pictures and video from removable media.  But, in Vista, it does not show the videos that are on the card, only the jpegs in the import tray.  I do have video types checked under Tools, Options, File Types.  So, not sure why I can't see them in import tray.  Videos can be seen and played when already placed in folders Picasa scans.  

Both are running Picasa v3.1.0.
Re: Picasa 3 fails to import video files from my camera tom.ohaver 8/13/09 8:29 AM
Some cameras put the video file in a separate folder on the memory card.  Picasa, being primary a photo (not a video) program, can usually copy the photos, but it may miss the videos, depending on how they are stored on the memory card.  New camera coming out all the time - no chance for Picasa to adapt to the newest ones.  So, use the software that came with the camera in that case.  There is no need to use the Picasa import.  Once the video file is on your computer (using whatever way works), that's enough.  Just make sure the folder that the videos end up in is marked "Scan Always" in Tools => Folder Manager.
Re: Picasa 3 fails to import video files from my camera k2a 8/13/09 10:42 AM
I liked using the Picasa Import, as I can do everything in Picasa from the start (import, rotate pictures, upload to web albums, upload to youtube).  Also, I liked how the Picasa recognized pictures and video that were already on my computer (when I didn't erase them off my card, shot more pictures with my camera and imported again to Picasa).  And, as files are in separate folders on my memory card, I liked how Picasa would normally find them all to import into one folder on my computer.

And it continues to work fine for both pictures and video on one computer (XP, Acer AspireOne).  On a second computer (Vista, HP Pavilion a6857c PC) the video files did not show in the import tray.  In this case, I used the same memory card with the same files on it....and using the same version of Picasa v 3.1.0.

I thought it might be useful to others to post this information.  On the plus side, this problem I am having gives me a good opportunity to reconsider how to organize photos and videos.  Where, before, I used to store related pics and video in one folder together.  Now, I am trying out separating the images and video into separate folders.  I see some benefits to doing it this way.

By the way, my camera is a Pentax Optio M20- it takes .jpeg images and .mov videos.
Re: Picasa 3 fails to import video files from my camera Cid_X 8/14/09 9:54 AM
k2a Do you have a codec package installed? Perhaps the even the Vista Codec Package? If this happens to be the case, run the vista codec package settings application. Once there go to the MPEG tab on the far right next to help and in the "overall MPEG Playback 1/2 PS/TS" box change the setting to "select this for playback of older mpg". Assuming that this was your issue to begin with everything should work now.

If this scenario does not match your setup I believe that your problem is still codec related. Further investigation along those lines might help. Good luck.
Re: Picasa 3 fails to import video files from my camera k2a 8/14/09 6:50 PM
I am not aware of codec packages preinstalled, and I have not installed any codec packages.  But, my camera takes .MOV videos and I do have to install Quicktime for Picasa to play the videos.  The problem I am having is that Picasa does not show the .MOV videos to import (in the import tray).  They show up and play fine in Picasa otherwise, but I have to import them using means.  It is a just a minor inconvenience, really.  But, I'd still like to see the issue get resolved.

Another thought- is there anyway it could be a 32 bit VS a 64 bit OS issue?
Re: Picasa 3 fails to import video files from my camera k2a 8/14/09 7:05 PM
I just tried some different things and I've found it does import the movie files if I choose to import from folder.  So, it is only an issue for importing from card option (in this case, SD/MMC).  I wonder if it is an issue with this particular card reader.  I will try a different card reader via USB and see if works.
Re: Picasa 3 fails to import video files from my camera k2a 8/14/09 7:24 PM
It does appear to be an issue with my computer's multicard reader ( installed in HP Pavilion a6857c), at least with an SD card.  Videos and pictures import fine if I use USB card reader.
Re: Picasa 3 fails to import video files from my camera Cid_X 8/14/09 9:11 PM
Glad to see you found a solution.

Regarding the OS question. Not an issue here so far running on Win7 x64 (7100). So I don't believe it to be an issue atm.
Re: Picasa 3 fails to import video files from my camera Jim Carlson 9/26/09 11:08 AM
Windows Live Photo Gallery imported the .MOV while Picasa 3.5 did not.
Re: Picasa 3 fails to import video files from my camera dougpace 10/21/09 12:19 PM
I have noticed as well that pulling the files from a card reader works just fine, but using a USB connection to the camera does not.  When I browse the files on the card (either through the reader, or by double-clicking on the device when I connect the camera directly using USB), I see the images and movies are all in the same location, so it surprises me that it leaves the video files in one case and not in the other.
Re: Picasa 3 fails to import video files from my camera tom.ohaver 10/21/09 12:28 PM
Do you have video file types checked in Tools => Options => File Types?

If you can browse the files, you can just drag and drop them into a folder in your Pictures folder.
Re: Picasa 3 fails to import video files from my camera dougpace 10/21/09 1:16 PM
Yes, I have that option checked.  Yes, I can drag them manually each time, but this carries with it a host of worries (mostly that I'll forget, clear the card, and lose the video forever), leaving me to try to fix this or just use drag/drop from explorer entirely.

BUT - I missed something: The operating system is different between the machine where it works (XP) and the one where it does not (Windows 7).

My netbook with a card reader imports videos fine using either the reader OR connected via USB to the camera (I just wasn't testing it); my desktop machine (without a card reader) does not import videos though picasa, and thumbnails for these videos are not shown in the import tray.  

Comparing the two machines, they are both running the same version of picasa (3.5.0, build 79.74,0), have the latest version of quicktime/itunes installed, and .mov files are associated with the quicktime player, and both have the QuickTime Movies option checked in Tools > Options > File Types.

 I can tell that navigating to the camera, when plugged in via USB, is utilizing a different mechanism in XP.  Windows 7 acts more like a quick-and-dirty file browser, showing the full path to the images as if exploring the internal SD card, whereas in XP there is a pause with an animation before it pulls up a listing of the images in Windows Explorer, and the directories on the card (eg. DCIM/100CANON) are not present.

Could it be that Picasa is having a problem with the newer drivers?
Re: Picasa 3 fails to import video files from my camera dougpace 10/21/09 1:44 PM
Follow-up:  I was excited when I saw in the "Import from:" drop-down there was an option to import from a Folder.  I then browsed to my camera and was able to navigate to the folder which contained all my pictures and videos; however, the browse dialog continues to show "No items match your search" even though I have "All Files" selected as the filter, and browsing to that same directory in Windows Explorer shows all my images and videos.  

Still looking for a workaround that lets me continue to use Picasa's import function - it's an excellent tool that I have grown so fond of that I will continue this struggle for a while longer.  Until this (the ability to import directly from my camera connected via usb) is fixed, I do believe a standard USB card reader will solve my problem in Windows 7.
Re: Picasa 3 fails to import video files from my camera tom.ohaver 10/21/09 2:03 PM
I prefer to use a card reader anyway. I never connect my camera directly, if for no other reason than to minimize battery use.  That, and I can'tr find the darn patch cord with the tiny USB plug that fits the camera. 

There is a lot or redundancy built into today's digital systems; multiple ways to do the same thing.  That increases the chance that at least one of them will work, and also that I'll be able to remember at least one of them.  I don't really care if one of the many ways does not work, as long as there is another way that does.
Re: Picasa 3 fails to import video files from my camera dougpace 10/21/09 7:46 PM
Yep, I'm with you on your final point.  Just at present I don't have that card reader!  And it should darn well import from my camera as it is.  So the one way that "does work" until then requires not using Picasa at all.  The advantage to plugging in the camera directly, for me, is that I don't risk grabbing the camera and finding out the card is still in the computer.  Yes, there's manual ways around this.  

Anyway, beating a dead horse.  Hopefully Google will fix what seems like an OS-specific bug on importing videos; until then, I've placed my order for a cheap card reader, as importing from a drive (as card readers just mount as drives) seems to work just fine.
Re: Picasa 3 fails to import video files from my camera k2a 10/21/09 8:39 PM
I don't know if you want to go and buy a new card reader for this purpose.  From my experience, it may or may not work depending on the card reader.  It didn't work for me on a built in card reader on a new PC, While it did work for me with an older USB card reader.  Can't say I have tested others.

 While the import function is rather nifty, there are plenty of other ways to get pics and video on to your computer from your camera - and then be able to work with them in Picasa.  Hopefully, this problem gets worked out eventually.
Re: Picasa 3 fails to import video files from my camera tom.ohaver 10/22/09 5:23 AM
There are many more camera models out there than memory card types; new camera models are being introduced all the time from dozens of camera manufacturers, whereas there are only a few new memory card types introduced.  So it's much easier for Picasa to keep up with a few memory card types than with all those new camera models.  Conclusion: it's more reliable to read the memory card with a card reader than to plug in the camera directly.  
Re: Picasa 3 fails to import video files from my camera jtracey 11/6/09 4:59 PM
I'm running XP and Picasa 3.1 and Picasa cannot access any of my movie files.  I didn't notice exactly when this happened, but it must have been when I upgraded Picasa.  I have all the right options selected, but I can't import my movie files because while I can see them on my hard drive, Picasa does not recognize them - it just skips them all together.  Incredibly annoying...can anyone help?
Re: Picasa 3 fails to import video files from my camera nolodie 11/22/09 5:03 PM
Ditto here, no MOV importing from camera.  Windows 7 64-bit, Picasa 3.5, Canon EOS 7D.
Re: Picasa 3 fails to import video files from my camera tom.ohaver 11/23/09 5:01 AM
Update your Windows Media Player and Quicktime software to the latest versions. 
Quicktime is at http://www.apple.com/quicktime/download
Windows Media Player is at http:http://www.microsoft.com/windows/windowsmedia/player/11/default.aspx
Re: Picasa 3 fails to import video files from my camera Brucutus 12/15/09 12:16 PM
There is still a bug in Picasa 3.6 with importing .mov videos.   With an older Epson Photo 3100z camera attached to the USB, the folders for the pictures and videos are in 2 different locations:
e:\DCIM\100EPSON\*.jpg
e:\MOVIE\*.mov
Picasa only shows the .jpg files in the import.  

If I do an experiment and manually copy .jpg/.mov's to a folder called
e:\DCIM\2ndfolder
they show up in the import as well, but copying files to
e:\3rdfolder
they do not show up in import.
Perhaps the import algorithm stops after a folder called DCIM?
Re: Picasa 3 fails to import video files from my camera memphis75 12/28/09 7:42 AM
Another ditto.  Windows 7 64-bit, Picasa 3.5, Canon EOS T1i.  Can manually copy the pictures and Picasa recognizes it.
Re: Picasa 3 fails to import video files from my camera contraption 12/28/09 5:55 PM
I checked the File Types dialog. Nice, but there doesn't appear to be support for *.MTS (AVCHD from a Canon Vixia) video files. I *swear* this worked in Picasa once-upon-a-time. Was I hallucinating, or did it actually once work? Is there any way to make it work now?

Having one tool in which to manage video and pix would be (was) nice.

Anyone?
Re: Picasa 3 fails to import video files from my camera xpurtwitness 12/28/09 8:12 PM
I think I've resolved my problem.
Thinking about what Cid_x mentioned about codecs, I dug into my codec package--ffdshow.  There is an option to add programs in which you do not want to use the codec software.  I added Picasa3.exe, then went to a recent folder that had failed to import video.  It showed up right away, and now plays in Picasa, as well as uploads with no issues!
Re: Picasa 3 fails to import video files from my camera Adam Harris 5/28/10 9:52 AM
So what I found is that certain extensions just aren't recognized by picasa.  For example, .mp4 is not recognized while .mpg is. Changing a simple extension name made the file work perfectly and auto detect. Google please fix this and let it recognize .mp4 and other extensions.
Re: Picasa 3 fails to import video files from my camera Cid_X 5/28/10 2:02 PM
Solid tip xpurtwitness

In my current system configuration, Picasa is now importing and automatically adding both MP4 & MOV files (just not from my iphone). Every time I have had an issue with Picasa importing video, assuming your file types are set right in Picasa's options, the problem was codec related. So I highly recommend looking there first if you continue to have problems.

My previous advice is now out of date, I now use Windows 7 Codec pack, which is the updated version of the Vista Codec Pack, and the x64 Components since I'm running 64 bit Windows7. Found here: http://shark007.net/win7codecs.html. Use the default settings and you should be good. BE SURE TO READ THE DIRECTIONS HIGHLIGHTED IN PINK.
Re: Picasa 3 fails to import video files from my camera quietman671 5/31/10 5:10 PM
None of this helped. Still cannot import videos. It worked prior to v3
Re: Picasa 3 fails to import video files from my camera tom.ohaver 5/31/10 5:15 PM
Older versions of Picasa are available at http://www.oldversion.com/ and http://filehippo.com/download_picasa/.  You would have to disable automatic updates in Tools > Options > General.
Re: Picasa 3 fails to import video files from my camera chipss 6/18/10 9:47 PM
Yes.  It did work me.Long live Picasa
Re: Picasa 3 fails to import video files from my camera treenut 8/8/10 2:25 PM
This is crap.  Why should we have to go to older versions, codec files etc. to get our videos to load.  They work fine on my apple.  Not so on my XP or Windows 7 notebooks.  If google is going to take on apple they better get this simple thing figured out!
Re: Picasa 3 fails to import video files from my camera k2a 8/8/10 4:10 PM
I decided to re-look at this, and did fix it by installing a codec pack. The link above to Windows 7 Codecs was not working for me.  I downloaded and installed the basic K-Lite Codec Pack -http://www.codecguide.com/.  During install, it found a lot of codecs already on the computer that were no longer working (most of the time file missing).   So it probably was a good thing to do anyway.  I am on Windows 7 (as opposed to Vista before).  And this solved the same problem with two different cameras, two different file types-.mov and .avi.

Cid_x, thx!
Re: Picasa 3 fails to import video files from my camera VincentHammer 8/22/10 3:59 AM
On WinXP I've seen codec issues that caused this importing from my flip hd. Adding ffdshow & haali media splitter helped but somehow since picasa 3 I do indeed have to change the file extension from mp4 to mpg
Re: Picasa 3 fails to import video files from my camera paulettek 9/6/10 2:26 PM
My new laptop has Windows 7.  Some of the programs I used to use with no difficulty seem to crash alot now. I installed Picasa 3 with the latest updates a couple weeks ago.  I the past, I would use the USB port and load pictures directly from my Kodak to Picasa, because Picasa has such good editing options for photos.  I had no trouble transferring pictures from the camera to Picasa...but yesterday it would not load any of the videos I took.  Grrr.  I did find a workaround....I was able to view the pictures in Windows Live Photo Gallery, where I made a copy of the videos and pasted them into an empty folder on the desktop, then open Picasa and import videos that way. Not convenient.
So today I figured out a better way (for me).  it may work for others out there having difficulty.
Plug camera into a USB port and turn camera on.
Menu pops up offering options to download or view photos....with an extra option at the bottom that says "view more AUTOPLAY options in Control Panel.
click that one, and on the left, scroll down to where it says Video Files....on the right click the down arrow and select the option IMPORT PICS & VIDEOS USING WINDOWS.
The next time you want to download videos or pics, open picasa, and minimize it...... plug camera into USB port, turn camera on, from the menu that opens, select the first one, which should be import pic and Videos using windows....
another smaller menu opens....( you can type in a name for the folder there....)  then click the  import button  on the bottom right-hand side.
I tried this 3 times now, and all the videos were imported to Picasa.....same as before!  It worked again.
Hope it will help you!
Re: Picasa 3 fails to import video files from my camera vincentclark 10/18/10 8:04 PM
This issue recently cropped up, never had it before. It isn't happening just with Picasa, but the Windows import as well. Tells me the path is not found.

It happens with both my Canon PowerShot and SLR T1. Neither one of their firmwares been updated since this problem started to happen.

I can manually move it in but it throws off my naming convention.

I use a USB card importer and import onto a network drive. Again, nothing in my configuration has changed except for updating Windows.

Everything points to a change in Windows.

(Using Windows 7 64 bit)
Re: Picasa 3 fails to import video files from my camera tom.ohaver 10/19/10 3:41 AM
Importing gets confusing because there are so many different ways to import pictures into Picasa and because computers can be set up in so many different ways.  For one thing, you can plug the camera in directly or remove the memory card and use a card reader.  Then you can either rely on the Windows Autoplay function to do something automatically or to display a list of options (which options depends on what programs you have installed), or you can start the import yourself from Picasa by clicking the Import button (upper left).  Then there are the several settings on Picasa's import screen, such as the Folder title options. When people have trouble with importing, they don't always tell us which method they are using.  It's possible that one method may work, but others may not (because of Autoplay settings or camera driver issues).  Be sure to try all the various methods; don't give up just because one of them does not work on your computer.  
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