Categories: Picasa for Windows :

Help! Picasa will not import my new photos from my memory card.

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Help! Picasa will not import my new photos from my memory card. jchans 5/21/10 3:11 PM
Picasa recognizes and connects to my camera, imports all previously imported photos, but all of the new photos I've taken are replaced by a little icon, a holder icon for lack of a better term...clicking on the icons doesn't do anything.  So it seems as if Picasa knows pics are there but won't/can't access them.
I've tried updating Quicktime and uninstalling/reinstalling Picasa 3.6, as suggested here, but nothing is working.
Help!  My son's prom pics are at stake!  :)
Thanks so much to anyone who can advise!
Re: Help! Picasa will not import my new photos from my memory card. OldCoach 5/21/10 7:43 PM
One thing that comes to mind is that somehow the "file format" of the pictures taken by your camera has been changed.  For example, the "old" pictures may be in jpg format while the new ones are in RAW.  Here  is one thing to try.  Go to Tools - Options - File Types in Picasa and make sure that all the boxes are checked, including RAW, and try the import again.

If that doesn't work, then what you need to do is take out the memory card from the camera and have your PC read it directly.  To do this, you will need a USB card slot in your PC that matches the card from the camera or a USB memory card reader, available at many places for under $10 that will accommodate your memory card.  Once you have installed the card (and connected the USB reader to a USB port if necessary), then you should be able to see it in Win Explorer as a new drive (say drive letter F) and be able to copy the pictures from the drive (the card) to a folder monitored by Picasa (say My Pictures).  This will also tell you for sure what file format the new pictures are in.

Please let us know if this helps

Re: Help! Picasa will not import my new photos from my memory card. tom.ohaver 5/21/10 7:44 PM
Try reading the card directly using a card reader, rather than plugging in the camera.
Re: Help! Picasa will not import my new photos from my memory card. jchans 5/22/10 4:50 PM
Thank you both for your responses -- I will try your suggestions!  :)
Re: Help! Picasa will not import my new photos from my memory card. Slickepr 5/25/10 9:04 AM
picassa 3.6 is installed .It will not let me import from any of my sd cards. i have checked all the type files under options. i have have checked my pictures and gave a name to the info. to no avail. MY operating system has alwas been XP my pictures is noted. and i use automatic google picassa to copy.