Categories: Picasa for Windows :

Suddenly I can't email photos through Picasa 3.6

Showing 1-106 of 106 messages
Suddenly I can't email photos through Picasa 3.6 kausikdatta 3/11/10 5:02 AM
Everything was peachy until I installed the latest update and got to Picasa 3.6. Now I suddenly find that I cannot email photos to people from within Picasa. Yes (before anyone asks) I have gone through all the steps outlined in Picasa help, futzed with the network settings, checked email options and so forth. I can email the same pictures from within GMail by attaching them to the email directly, but Picasa keeps giving me the "Sending Failed" message.

Would anyone be able to throw some light on this?
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/11/10 7:30 AM
Does it fail using both your default email program and with the internal Gmail interface?  

Check your computer's firewall and security software settings.  Make sure Picasa is listed as a program that's is allowed to access the Internet.
Re: Suddenly I can't email photos through Picasa 3.6 kausikdatta 3/11/10 10:29 AM
Thank you for the response. My default email program is Gmail. As I mentioned in my message, I can email the same pictures from within Gmail by attaching them to the email directly.

The failure occurs only when I am trying to use the internal Gmail interface of Picasa.

As for: "Check your computer's firewall and security software settings.  Make sure Picasa is listed as a program that's is allowed to access the Internet." -- already done all that. These were in the steps listed in Picasa help pages. Didn't help.
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/11/10 10:39 AM
First, reboot your computer and try again.
Then try downloading and installing a fresh copy of Picasa from http://picasa.google.com/



Re: Suddenly I can't email photos through Picasa 3.6 deb gabin 3/11/10 2:19 PM
I am having the exact same problem and just tried downloading and installing a fresh copy of Picasa and still cannot email photos from Picasa.
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/11/10 5:03 PM
Try these troubleshooting steps:
Re: Suddenly I can't email photos through Picasa 3.6 kausikdatta 3/11/10 5:52 PM
Good luck to Deb Gabin... Those steps didn't work for me! :(
Re: Suddenly I can't email photos through Picasa 3.6 trident2 3/11/10 5:54 PM
I have the same problem.  Emailing photos from within Picasa via Gmail has worked fine forever... update to latest version of Picasa 3.6 and fitttzzz its now defunct!  Come on Picasa, you can do better than that, can't you?
Re: Suddenly I can't email photos through Picasa 3.6 kausikdatta 3/11/10 6:05 PM
Tom Ohaver:
"First, reboot your computer and try again.
Then try downloading and installing a fresh copy of Picasa from http://picasa.google.com/"

Tried that just now. Nothing doing. Still cannot send photos from within Picasa via Gmail.

No offence, Tom, but is there no one else at this Picasa forum who can help? Is there a way to escalate this issue?
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/11/10 6:41 PM
If you ever figure it out, please let us know what was wrong with your setup.  
Re: Suddenly I can't email photos through Picasa 3.6 kausikdatta 3/11/10 7:53 PM
Hehe, if I could figure it out on my own, would I ask the question in the first place? :)
Re: Suddenly I can't email photos through Picasa 3.6 tara6225 3/11/10 10:09 PM
Don't feel alone K---I'm having the same problems!!!! Won't send nothing!!!  Making me so made because I wanted to post some pics with my new camera!!!!  If you find a cure----or hear of a different one----post it please!!!!
Re: Suddenly I can't email photos through Picasa 3.6 deb gabin 3/12/10 5:14 AM
I have done all steps you have suggested Tom and still I am unable to send pics via Picasa 3.6. Please help!
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/12/10 5:50 AM
I just checked it and it's still working just fine here, so the problem is not universal.

One final suggestion that has helped some people is to download Picasa from another independent source (such as CNET.COM) and install that.  

Another possibility is to go back to the previous version (Picasa 3.6 Build 95.25).  Older versions are available at http://www.oldversion.com/ and http://filehippo.com/download_picasa/.   





Re: Suddenly I can't email photos through Picasa 3.6 zman69 3/12/10 8:23 AM
I've tried all recommendations above including downloading suggested previous version, rebooted and still have same issue.
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/12/10 8:49 AM
So it's evidently not the specific version of Picasa that causes this problem.  

Does your regular email and other Internet services still work?

Does it work if you log in to Gmail first with you Web browser and then attach pictures to a message?  

Re: Suddenly I can't email photos through Picasa 3.6 kausikdatta 3/12/10 9:00 AM
Yes and yes to both questions. Everything else works. So did Picasa, until this new update.
I am glad that somebody tried out the old version suggestion.
Re: Suddenly I can't email photos through Picasa 3.6 MDLOVE 3/12/10 9:53 AM
I'm having the same problem. i've done all steps in picasa web help.  It's only through my picasa gmail, however, I am able to attach photos via gmail, but this takes forever.
Re: Suddenly I can't email photos through Picasa 3.6 MDLOVE 3/12/10 11:47 AM
tried old version and installing from cnet and still same problem.
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/12/10 12:47 PM
If you have another computer around, try that one.  It might be something particular to one computer.  
Re: Suddenly I can't email photos through Picasa 3.6 deb gabin 3/13/10 9:11 AM
Anyone having any luck? My husband has a MAC and is not having any issues.
Re: Suddenly I can't email photos through Picasa 3.6 jem2010 3/13/10 7:50 PM
Thanks Tom for your suggestion of installing the older version.  that solved the problem for me.  Whew!  I have been very frustrated ever since the update came through - approx March 1st or 2nd. Tried all the other suggestions above, but nothing worked until this one.  Thank you so much!!!   Now I just need to prevent the newer version from automatically installing.......
Re: Suddenly I can't email photos through Picasa 3.6 jem2010 3/13/10 8:04 PM
OH NO!!!!  I was elated that the problem was solved, but when I later
clicked on my Picasa icon, the new version automatically installed again.  Grrrrrrrr!  I am right back to square one!!.  Is there any way to prevent the automatic update??  Please help,  This has been going on toooooo long.
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/14/10 5:33 AM
To prevent automatic updating, click Tools > Options > General and select Automatic updates: Don't check for updates.
Re: Suddenly I can't email photos through Picasa 3.6 jem2010 3/14/10 11:44 AM
Thanks for your reply Tom.  Unfortunately, the previous solution does not work for me now.  It did last night, but today when I re- installed the older version (more than once and even tried the previous older version), my original glitch reoccurred. I rebooted and tried again.  No luck.
Picasa just can't seem to find my Windows Live connection to email from.  The blue circle just keeps going around after Picasa exports the photos - this is where it always stops processing.
Very frustrating!  I need to email photos and am now a week overdue.  Will have to look into installing another program I guess.
Picasa has been great up to this point.  Thanks again for your help.
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/14/10 11:50 AM
You can always do it the old way: use Picasa to export the photos to a folder and then attach the exported files directly to an outgoing message in your regular email.
Re: Suddenly I can't email photos through Picasa 3.6 Mich3 3/14/10 1:35 PM
I am having the same problem. Although I had 3.6 for quite some time before the problem appeared. The other thing that is very strange is that I am able to send emails from one email user/account (gmail) but not another email user/account (also a gmail address). The settings on both email accounts are identical. I can't figure out why Picasa will allow me to email photos from one username but not another. Very strange and would appreciate any help with this problem. Thanks in advance.

Picasa version 3.6 (and I uninstalled/reinstalled to make sure everything was up to date)
Windows 7
Re: Suddenly I can't email photos through Picasa 3.6 olivcris 3/15/10 8:46 AM
I've been having the same problem for almost a week now with Picasa 3.6 Windows XP. As Mich3 I can send photos from a gmail account (via Picasa), but not from my regular, also gmail account. I can, of course, send attachments from both accounts as per usual outside of Picasa. I also tried uninstalling Picasa and installing an older version, but the problem persisted.
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/15/10 9:31 AM
Again I tested this, in an attempt to replicate the problem, and it works fine for me, both using the Gmail interface in Picasa and calling up by default email program (Thunderbird) and using my Gmail account installed there).  It worked both ways.  I have no further suggestions.  

Could the problem be location or ISP based?  I'm located in the southeast USA, using Comcast as my ISP.  
Re: Suddenly I can't email photos through Picasa 3.6 Mich3 3/15/10 9:37 AM
I still can only send photos through Picasa using one of my two gmail accounts. Both accounts have the same settings and Labs features enabled. I'm located in NE Ohio, using AT&T DSL as my ISP. Running Windows 7- 64 bit on a PC and I have downloaded a new copy of Picasa 3.6 just to make sure I have the most updated function. The strangest thing is that it works with one email account, but not the other. I'm at a loss and don't know what could possibly be the problem since it was working just fine a couple of days ago!
Re: Suddenly I can't email photos through Picasa 3.6 73z28camaro 3/15/10 10:25 AM
I am having the same issue as Mich3 and olivcris.  I can send using my Gmail a/c, but not my wife's.  I'm going to try clearing cache and cookies when I get home tonight.
Re: Suddenly I can't email photos through Picasa 3.6 strummer811 3/15/10 12:17 PM
The same thing happened to me. I am extremely frustrated. That is my main reason for having picasa is to upload my pics and email them off. I tried all the recommended things above. I even downloaded the previous version, but to no avail. is picasa working on this? This is obviously a problem. Please, please, let me know what I can do. thanks!
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/15/10 2:27 PM
Does the same error occur if you use the Share button rather than the Email button?  The procedure is basically the same: select photos, click Share, type in an email address, and click Send.  
Re: Suddenly I can't email photos through Picasa 3.6 73z28camaro 3/15/10 4:04 PM
Share button works. So what does that tell you?  It tells me that Picasa is communicating with Gmail, which is good I guess
Re: Suddenly I can't email photos through Picasa 3.6 73z28camaro 3/15/10 4:13 PM
Google Support where are you??????????????????????????????????????????????????
Re: Suddenly I can't email photos through Picasa 3.6 Lloyd 3/15/10 5:25 PM
It was such a nice feature while it lasted.  WXP SP3, current Picasa (did the reinstall), Gmail, the works.  Nada but "Send failed".  Tried single photos.  Can't find a "share" button in the tool bar.  It would be lovely if there were a "contact us" button or a "tech support" button, eh?
Re: Suddenly I can't email photos through Picasa 3.6 Mich3 3/15/10 6:45 PM
The share button works for me too- I just don't always want to share an entire album/folder, so I would really hope that I can figure out a fix for this bug! Also, it is still working with one email address but not another.
Re: Suddenly I can't email photos through Picasa 3.6 Mich3 3/16/10 5:21 AM
Update- My email a photo feature is now working without making any changes- Picasa support must have fixed the bug. I'm happy!
Thanks for everyone's help and suggestions though.
Re: Suddenly I can't email photos through Picasa 3.6 deb gabin 3/16/10 5:31 AM
Update- My email photo feature is also working this morning. Thanks!
Re: Suddenly I can't email photos through Picasa 3.6 jem2010 3/17/10 1:54 PM
I'm happy for you if your email feature is working now, but I do not share your elation........mine is still non-functioning.  I re-installed latest version and still no luck.  Very discouraged and frustrated.
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/17/10 2:13 PM
It seems possible that these failure are local and vary with your location.  The Picasa technical people have reported to me that they have changed nothing.  I'm glad that it seems to be curing itself, at least for most users.

Still, it pays to have alternatives to email for sending pictures; nothing lasts forever.  
Re: Suddenly I can't email photos through Picasa 3.6 Mich3 3/18/10 6:22 AM
Update- The problem is back. The error had stopped, but being able to send emails only worked for a day. Now I am back to receiving the "An error occurred when trying to send your message. Please try again later." send failure. This is very frustrating! I still am able to use one email account but not the other and it will work (both are gmail accounts). I have reinstalled Picasa twice, checked all the settings on both email accounts to make sure that they are comparable, and am at loss to figure out what is causing this problem.
Re: Suddenly I can't email photos through Picasa 3.6 deb gabin 3/18/10 7:27 AM
Mine is not working again either. Worked for 2 days only.
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/18/10 7:34 AM
Google claims they have changed nothing.  The error does not effect everyone, so it might be a local network problem in your area.  

In the meantime, try sending the picture with the Share button rather than the Email button.  That may work when email does not.  It's the same procedure: select some pictures, click Share, type an email address, and click Send. To sent a single picture, create an album with that one picture, then Share that album.
Re: Suddenly I can't email photos through Picasa 3.6 MDLOVE 3/18/10 8:14 PM
Ok, it worked finally last night and now today=="ERROR FAILED"  Redid all steps and still.  What is up with this weird glitch. I'v emailed pics almost daily for 3 years and now this..  HELP, Again!!!
Re: Suddenly I can't email photos through Picasa 3.6 ampoohkay 3/19/10 2:44 AM
I have tried everything suggested by all your replies and still cannot mail from Picasa.  Odd thing is that I can send albums, but not the photos directly.  Cant Picasa fix this with all these wretched updates?  AM
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/19/10 4:39 AM
Evidently the problem comes and goes, with no changes on the user's part or on Google's part, as far as we know.  

Maybe this is a network problem, related to the functioning or the Internet Service Providers or of the various network gateways, switches, and servers that are distributed around the country (and the world).  Of course, there is nothing that says that the Internet, just because it is big and highly complex and constructed from various interacting and interdependent hardware and software gadgets strewn all over the place, is perfect and 100% reliable.  But it certainly would help if the "Sending Failed" error message were perhaps a little more informative and descriptive. Google could do something about that.
Re: Suddenly I can't email photos through Picasa 3.6 GrammaSusanna 3/19/10 10:25 AM
We're having the same problem...on both our computers...on both our gmail accounts!  We're on AT&T DSL in San Antonio, TX and are ck'g with AT&T now...to be continued.
Re: Suddenly I can't email photos through Picasa 3.6 rbid 3/19/10 12:24 PM
Hello to all.

For me also it is frustrating that picasa can't email photos.
The reasons I use e-mail for sending photos are:
- I can select specific photos for specific persons, with the specific sizes (Some like large photos, while others want smaller ones).
- E-mail can be read offline, some of my friends/family can't reach picasa web due to some firewall restrictions.

Last week I was able to send photos via e-mail from picasa, and no changes were done on this PC, now I can't.
My daughter also can't from her PC,
Also from my laptop there is no way to send photos from picasa.
It seams that the problem is not with picasa but with Gmail. As far I know, some fixes were done on Gmail that prevent spammers from using Gmail for their dark purposes.. this may also affect picasa users :(

As far I feel, this missing feature in picasa is fustrating.

Have a nice day to all

--- Ricky Marek.
Re: Suddenly I can't email photos through Picasa 3.6 melissatprince 3/19/10 1:00 PM
I still have had no success after trying everything in this stream and all the trouble shooting suggestions - I am getting desperate.  Also, can someone tell me how to email only one photo without giving that person access to the entire album?
Re: Suddenly I can't email photos through Picasa 3.6 rlsmith46 3/19/10 1:13 PM
I am also unable to use Picasa to send a photo via my Gmail account, but can use Picasa to send the photo via my Outlook Express client.
 
I am an IT worker using multiple clients and many protocols during the course of the day.  I am having no network problems with any of them that I am able to determine.
 
The difficulty seems to be isolated to the combination of Picasa sending a photo via Gmail for me.
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/19/10 1:57 PM
melissatprince, to email one photo, create an album of that one photo and then Share that photo.   Or use your default email program if that works for you.  Gmail from Picasa, however, seems not to work for many people, for mysterious reasons.
Re: Suddenly I can't email photos through Picasa 3.6 Megan_Toohey 3/19/10 2:08 PM
Same problem here - everything worked last nite   then today? nothing  get the sent failure message as well. My default email is my gmail also.
Re: Suddenly I can't email photos through Picasa 3.6 kausikdatta 3/19/10 2:25 PM
Welcome to the club! :)
I just hope this thread gets the due attention from Google tech... Eventually! Too many of us are experiencing this problem for it to be a random occurrence.
Re: Suddenly I can't email photos through Picasa 3.6 Megan_Toohey 3/19/10 2:33 PM
I sent an email to google as well - never hurts to voice unhappiness in large numbers - hopefully they will  have the courtesy to acknowledge this and fix it!
Re: Suddenly I can't email photos through Picasa 3.6 Setter Dog 3/19/10 2:33 PM
I'm having the same problem as everyone else. It was fine yesterday and today all I got was "send failed" messages, "try later". I uninstalled and reinstalled and did everything else suggested on this discussion thread. I do feel better after reading all of this,.......misery loves company.

I can attach photos to my Gmail account just fine. Does anyone know how I can reduce these photos to a viewable size. I'll try to figure that out. In the meantime, I'll use the share button, which also works.

Since I am the "Official Sports Photographer" for my grandson's Little League games,....this is a family emergency. Or maybe the family needs a break from my pictures?

Anyone that can help me adjust picture sizes to make them suitable as attachments would be a life saver. Thanks!

Jack
Re: Suddenly I can't email photos through Picasa 3.6 mikegriff 3/19/10 2:34 PM
I can't email anything from my Mac or my Windows computer.  Does this mean anything ?? Help!
Re: Suddenly I can't email photos through Picasa 3.6 laughingelk 3/19/10 2:38 PM
Another one frustrated with trying to send pics from Picasa.  If I upload the pics to an album, the album goes okay. But that's not what I want to do all the time. The joy of Picasa has been the ease with emailing single or multiple photos.  For days now, I get a message "AN ERROR OCCURRED TRYING TO SEND YOUR MESSAGE PLEASE TRY AGAIN LATER".
Re: Suddenly I can't email photos through Picasa 3.6 bvfo 3/19/10 2:38 PM
Looking at what you all have written - I also cannot email pictures via Picasa. My Gmail is fine - but not via Picasa. I've tried all the fixes suggested.
When i go to the reinstall button page, I once got a Portuguese version, the next time Spanish. Virus possibility?
Re: Suddenly I can't email photos through Picasa 3.6 Megan_Toohey 3/19/10 2:40 PM
Setter Dog - i uploaded the pics i wanted to send to my facebook photos   then did a left click save image on the photos i wanted from facebook then emailed those images as attachments - cuts down the size quite a bit ( i was able to attach 9 pics) hope that helps
Re: Suddenly I can't email photos through Picasa 3.6 Megan_Toohey 3/19/10 2:41 PM
oops  meant right click
Re: Suddenly I can't email photos through Picasa 3.6 Mom2grrls2 3/19/10 4:10 PM
I am having the same error message, too, when I try and email a picture...it was working fine last week!
Re: Suddenly I can't email photos through Picasa 3.6 pixelshooter1 3/19/10 5:49 PM
This is not a Picasa problem.  Something's terribly wrong out there.
It's beginning to affect other email systems, other than gmail.

In the meantime, Picasa's Share Function is still working
for sending photos. 

Picasa's Share-function.  (Requires a Google account.)

1)  Select your photo(s) in Picasa's Library Screen.
     If more than one, single-click on the first one and hold down [Ctrl]
     when selecting subsequent ones.

2)  Right-click on any one of the photos and select "Add to Album".
     Select "New Album" and name it.  Click OK.

3)  The new album now shows up in Picasa's Library Screen.
     Click on [Share], (the rectangular button right under the album name).
     Enter email address of recipient(s) - (you can enter more than one, if you want).
     In the box "Album Visibility" browse for and select "Unlisted".
    Note:  In the large box below, you can enter an email msg.
     Click [Send].

4)  That's it, done!  The recipient(s) will receive your email msg. plus a link to
     your Web Album, from where they can view/download the pics.
     Different from regular email attachments, captions are sent along with the pics.
    Note:  The recipient(s) will also be able to view your public albums.
Re: Suddenly I can't email photos through Picasa 3.6 bvfo 3/19/10 6:17 PM
if there are REALLY so many problems, I would point towards a virus or a significant flaw in the software.
In the meantime, HOW DOES ONE GET IN TOUCH WITH GOOGLE DIRECTLY? Or are they not monitoring these help blogs - seems to me 62 help requests on a similar issue, warrants investigating!
Re: Suddenly I can't email photos through Picasa 3.6 Picsender 3/19/10 6:59 PM
I also am bother very frustrated and disappointed that the email is not working. I have tried all the various "fixes" to no avail. I have used Picasa for three years and have emailed pictures daily.  It would seem that Google should be investigating this problem and respond in a timely fashion.
Re: Suddenly I can't email photos through Picasa 3.6 pixelshooter1 3/19/10 7:16 PM
@Picsender,
Read my post of 5:49pm today.
Re: Suddenly I can't email photos through Picasa 3.6 sarahf 3/19/10 8:09 PM
I have the same problem, suddenly this month unable to send Picasa photos out via g-mail -FAILED each time. I live in Minnesota, with Qwest DSL.

I added Thunderbird as my default e-mail, with g-mail, and  now can attach Picassa photos and mail them easily through Thunderbird. Only complaint, no g-mail address book to pick from. Would recommend this as at least a temporary solution to others.

There must be a bug separating Picasa automatically from g-mail.

Never had a problem with Picasa before- I hope this helps someone else, and the bug goes away!
Re: Suddenly I can't email photos through Picasa 3.6 Cher bidwise 3/19/10 10:01 PM
I'm in Boston MA USA and am just experincing the problem of not being able to send photos via GMail, etc. Same as everyone so I wil lnot repeeat, and none f thee suggestions workd just like the other folks. The only good thing is I see that they had their feature restored somehow aso maybe if I wait mine will be too. I also have COmcast btw..I wonder if there aer ORF files in the softoware if it makes a differene s long sa you only send teh JPGs. O I have herad it said Picasa can't support ORF files and they will not downlodl into Picas but mine do no problem at leas tnever ever had a problem with either ORF or JPEG using a Olympus E1 for yers now til today...
Re: Suddenly I can't email photos through Picasa 3.6 Mycologista 3/19/10 10:20 PM
I have the same prob as OP. I followed every single step that tom.ohaver's reference suggested (Unable to email photos : Fix a problem - Picasa Help).

Works fine from gmail itself. I've uninstalled, reinstalled, reverted to last version, checked firewall settings, cleared cache, cleared cookies, rebooted, check LAN settings in Picasa, etc.

I have not changed a single thing on my computer, except updated Picasa to the latest version.

Vista 64 OS.
Re: Suddenly I can't email photos through Picasa 3.6 tailspinrex 3/19/10 11:02 PM
Aloha--Having the same problem here in Hawaii.
Re: Suddenly I can't email photos through Picasa 3.6 Mycologista 3/19/10 11:03 PM
HERE'S something interesting--while poking around in Picasa Tools >> Options >> Network (under "Log"), I found this:

C:\Users\User\AppData\Local\Google\Picasa2\network.log

It says "Picasa2"!  I have Picasa 3.6.

Seems significant, although I have no idea what it actually means. Maybe someone more computer-savvy than I on this thread can translate?
Re: Suddenly I can't email photos through Picasa 3.6 sndar 3/19/10 11:32 PM
The same problem is with me too.
Cannot send photos from picassa 3.6 via email, but I can upload it to the album.
Strange, and I feel those answers are not leading us anywhere
Re: Suddenly I can't email photos through Picasa 3.6 stonewood31 3/20/10 12:19 AM
Can't send pictures either...this is crap. The whole notion of replacing this feature using the "Share" function is a bit suspect as well...do you work for Google PixelShooter1?

All I know is that Google better step up and rectify the situation - otherwise people are gonna start jumpin ship, as I already have to iPhoto.
Re: Suddenly I can't email photos through Picasa 3.6 kbkazoo 3/20/10 1:33 AM
add me to the growing list in the "all of a sudden" category.  I tried all of the fixes mentioned.  now I am thinking it may be linked to the automatic updates of windows........
Re: Suddenly I can't email photos through Picasa 3.6 Onion Zwiebel 3/20/10 2:17 AM
Google is aware of the problem with emailing. Hold on until they can see what's causing it. 

In the meantime, try the 4-step process posted by Pixelshooter1 above. That is, upload your pictures to Picasa Web Albums and share from there.

lalaleopard, it is correct that you're seeing the Picasa2 folder when using Picasa 3.6. I don't know why they didn't update the name of the folder. 
Re: Suddenly I can't email photos through Picasa 3.6 Onion Zwiebel 3/20/10 2:22 AM
Please reply in this thread which is being monitored by a Google Employee:
Re: Suddenly I can't email photos through Picasa 3.6 kausikdatta 3/20/10 4:02 PM
After 10 days of having this problem, is this the best answer Google came up with? I don't want to use the share function, or upload to Picasa web albums. These don't serve my purpose. I need to send the photos by email through Picasa - exactly as I have always done, before this stupid update came along.

And the best answer is "swallow your pride and send by email"? How condescending!!
Re: Suddenly I can't email photos through Picasa 3.6 kausikdatta 3/20/10 4:07 PM
Onion, you may keep pasting the same thread reference over and over, but that does not answer my question, nor does it correct the problem.
Re: Suddenly I can't email photos through Picasa 3.6 Onion Zwiebel 3/20/10 4:11 PM
Actually, I'm trying to close this thread so that you post in the main thread which I referenced. Someone(?) keeps unlocking this thread. The Google Guides are monitoring the thread I referenced. Please post over there.

Thanks
Re: Suddenly I can't email photos through Picasa 3.6 billherhold 3/20/10 8:35 PM
Same problem here in SW Florida.  Sure need to have this up and running soon. Picasa has been a great tool and I would hate to lose the ability it has to email. I'm located in SW Florida, Comcast DSL 2003 XP using gmail. It worked fine for me on Thurs; Friday it was ERROR.....same as all others have descibed. Sure hope they can get this figured out soon. I have no idea how to do any of the other computer gymnastic you folks were talking about so I need them to make it work again.  HELP!
Re: Suddenly I can't email photos through Picasa 3.6 Murphberry 3/20/10 11:03 PM
pixelshooter u rock I was able to follow ur advice and get my pics sent tonite.....ur the man!!!
Re: Suddenly I can't email photos through Picasa 3.6 pixelshooter1 3/20/10 11:15 PM
@Murphberry,
Thanks for the nice acknowledgement; appreciate it!
I know it's gotta be frustrating when one needs to get the pics sent,
and the system doesn't work.  Glad to have been of help.
Re: Suddenly I can't email photos through Picasa 3.6 John W. 3/21/10 1:09 AM
"The Picasa technical people have reported to me that they have changed nothing." Something has changed, after Picasa 3.6 update, Now I can not email photos to people from within Picasa using gmail.
And, yes, Firewall is not blocking because I shut it down....
Re: Suddenly I can't email photos through Picasa 3.6 myrrha 3/21/10 5:52 AM
Am also very frustrated that suddenly I cannot email my photos through Picasa as I always have.
I am a freelance photographer and this is the way I send clients samples from their photo-shoots before I finish edits and burn to disk.
"Nothing lasts forever" is not a suitable response.
Please let us know of any changes.
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/21/10 6:19 AM
Please note that all the other methods of sending photos do work, as mentioned in this and other threads about this topic. Until this is fixed, you may have to learn one of the other ways of sending pictures, if that's important for your work.   
Re: Suddenly I can't email photos through Picasa 3.6 Onion Zwiebel 3/21/10 9:06 AM
I heard that someone with a lower version of Picasa also cannot send photos, so it's not specific to 3.6. 
Re: Suddenly I can't email photos through Picasa 3.6 MAXMROZ 3/21/10 7:24 PM
I also do not I send a photo as always :-(
Re: Suddenly I can't email photos through Picasa 3.6 yos333 3/21/10 7:34 PM
We are having the same problem.  All of a sudden we started not being able to email photos directly from Picasa.  I tried from my work PC, the two labtops at home, from a friend's PC and my sister-in-law's PC and with my gmail account, with my husband's and other that have a gmail account tried as well and we also went thru all the things suggested by the help-line; NOTHING WORKS!!! This happened shortly after we got the latest update for Picasa.  So I say this is a Picasa problem, not an individual PC or net connection or firewall problem.  Too bad that there is no live help line by Picasa.  Someone should fix whatever is causing this.  And emailing is not same as upload he photos to an album.  Thank you.
Re: Suddenly I can't email photos through Picasa 3.6 ampoohkay 3/22/10 2:27 AM
This is a picasa problem not ours.  There is something wrong with their latest update.  Everyone in Europe who uses Picasa can no longer send photos directly.  You must put them in an album and mail the album.  The only consolation is that it will eventually happent to the creators of Picasa 3.6.  When they can no longer mail photos, they will see they have a problem and fix it.  Now we are just wasting our time, trying to fix it ourselves!
Re: Suddenly I can't email photos through Picasa 3.6 brian.locklin 3/22/10 3:13 PM
I have the same problem, I took the update for the latest Picasa a few nights ago and I cannot send photos from the Picasa prog.
I can send photos by attachnig them to the e-mail and I use the googlemail all the time.
Since the update no luck.
Re: Suddenly I can't email photos through Picasa 3.6 sandrK 3/22/10 3:18 PM
Google have noted the problem and are working on it
 
 
Re: Suddenly I can't email photos through Picasa 3.6 suebird1753 3/22/10 7:24 PM
I have been using Picasa - updating versions - for almost 5 years.  The thing I loved MOST about it was sending photos.  That was one of the 2 things I loved.  Everytime we had an event -I downloaded my photos and the family got them right away!
Now all of a sudden I can't send photos and I am supposed to update - check firewalls - undo this - update this - whatever whatever.
I have a Picasa account and so does my husband - Neither of us can send photos.  I have 3 computers... none of them can send photos.
So I would suggest stop trying to come up with answers of things for us to do... and YOU Google/Gmail/PIcasa... just FIX it.
Re: Suddenly I can't email photos through Picasa 3.6 Luis Santos 3/22/10 7:46 PM
I think it should be something related to one GMail Labs feature, which some group of users have switched on. This group is been afected in Picasa. I will try to discover which one.
Re: Suddenly I can't email photos through Picasa 3.6 Onion Zwiebel 3/23/10 12:06 AM
As SandraK said, they're working on it:
Re: Suddenly I can't email photos through Picasa 3.6 Mike in Denver 3/23/10 8:15 AM
Not to be repetitive but same issue here in Denver. Anyhow, does anyone have any suggestions for a similar program, (free) for sending multiple pics without having to upload each seperately?  Picasa has been fantastic, can't wait till it gets fixed or fixes itself. Thanks!
Re: Suddenly I can't email photos through Picasa 3.6 Onion Zwiebel 3/23/10 9:30 AM
Mike in Denver, I use Goober.com, YouSendIt.com, and Drop.io (all free) for sending multiple photos and text files. 
Re: Suddenly I can't email photos through Picasa 3.6 skaydowdy 3/28/10 10:43 AM
I am glad to see I am not alone in this problem. I felt some better when I found out my brother was having the same issue of not being able to send pictures. That is when we looked here. We are both in the Pacific Northwest. It hasn't fixed itself out here. Between the 2 of us we have tried the suggestions and still no luck. With as scattered as everyone is that is having issues I hope that the team at Picasa finds the issue within their program soon so we can get back to using the program we like so well.
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/28/10 12:33 PM
"...does anyone have any suggestions for a similar program, (free) for sending multiple pics without having to upload each separately?"

Yes.  I have two suggestions: Affixa (http://www.affixa.com/)and Incredimail (http://www.incredimail.com/).  Both are free and both work from within Picasa to send pictures via Gmail or other webmail services.  See http://www.google.com/support/forum/p/Picasa/thread?tid=7c36cf0848547766&hl=en for comments from other users about these programs.
Re: Suddenly I can't email photos through Picasa 3.6 kausikdatta 3/29/10 10:53 AM
Affixa seems to be a great program, but Incredimail has some very bad press from the users.
Re: Suddenly I can't email photos through Picasa 3.6 beamargar 3/30/10 9:40 AM
Same problem from Germany and Spain, this is not related to any area/zone/country, whatever.
I read the "Best answer" from "pixelshooter1", and although it MAY work, this is NOT what I want.
I do not want to upload any photos to any Picassa Album in internet (even when it is password protected, etc...), I just want to attach some photos to an e-mail, as we have been doing until now.
I disagree on that this is not a Picassa problem, if it were a e-mail system problem, we could not send photos attached to an email from gmail.....

I hope this is not an strategy from Picassa to "force" us to use their "albums" feature.....
So, I hope Picassa people will start to work on fix this problem soon.
Re: Suddenly I can't email photos through Picasa 3.6 tom.ohaver 3/30/10 11:01 AM
This Gmail crisis is not a strategy from Picassa to "force" us to use their "albums" feature.  

It turns out that there are six ways to send pictures from Picasa, and only one of them involves web albums.  The only one that is currently broken is Picasa's built-in Gmail interface. So that leaves four methods that do work and that can be used to send pictures from Picasa via Gmail; I've tested all four, and they all work, now.  They are:

a. Use the Email button in Picasa and your computer's default email program (Outlook, Windows Mail, etc).

b. Export the images and attach them to you regular email program (Webmail or stand alone email client).

c. Use the Email button in Picasa with the Affixa program to transfer pictures directly to your Gmail account for mailing.                

d. Use the Email button in Picasa and Incredimail as your default email program to access your Gmail, AOL, Hotmail, or Yahoo accounts.

Re: Suddenly I can't email photos through Picasa 3.6 valentine 3/30/10 8:27 PM
give a try now...
i have gotten my images to send trhu picasa lickity split!
Re: Suddenly I can't email photos through Picasa 3.6 valentine 3/30/10 11:12 PM
tom, why dont you open all the closed threads and make a post so that the 300+ people interested in the update will get a post that the roll out has happened..then close them back up again if it is felt that they must be closed...
why dont you USE the tools to communicate to the folks who are waiting for the release...
 
i hae yet to see the KNOWN ISSUE updated... seems a shame that people have to wait until everyone is notified- even those not interested.
 
closing the thread is being wissy...
Re: Suddenly I can't email photos through Picasa 3.6 Onion Zwiebel 3/31/10 1:18 AM
Feel free to update the 300+ threads, valentine. We (the unpaid volunteers who help people with Picasa questions) have tried to point people to the main thread so that they can subscribe there to get updates:


I imagine when everyone gets the fix rolled out to them, that the Known Issues page will be updated:

So far, my email still does not work. But I'm patiently waiting and using other methods for sharing pictures.
Re: Suddenly I can't email photos through Picasa 3.6 sandrK 3/31/10 5:46 AM
erm @ valentine - it is a roll out not everyone will be fixed yet - they said they would update when the roll out was complete!
Re: Suddenly I can't email photos through Picasa 3.6 guffro 3/31/10 12:12 PM
when is this going to be fixed for a very basic user of a comp/ it is not good  for the likes of me
More topics »