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Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools

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Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Erik S. 6/14/12 10:25 AM
Hi Publishers,

Our team is aware of the issue which is causing some publishers to receive the following crawl error:

"The publication name specified in your Sitemap does not match the publication name we have for your site in our database. Please check that the publication name in your Sitemap exactly matches the publication name displayed for your articles in Google News."

Please note that this doesn't necessarily mean that your site has been removed from Google News.

We are working on resolving the issue as soon as possible, and I will update this thread as soon as more information is available.

As always, we appreciate your patience during this process.

Thanks,

Erik and the Google News Team
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Kevin Hollister 6/14/12 10:32 AM
Thank you very much for the update, Erik.  Please let us know if there is any way we can be of help to you and your colleagues as you try to solve this problem.  As you can imagine, the issue is very important to us.
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools RonnieStevens 6/14/12 11:06 AM
Hey Erik,

Is there a similar issue occurring for the "unknown news site errors" in webmaster tools?  Or should we assume that all sites seeing this error have been removed from the database?

Thanks,

Ronnie
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools chrz 6/14/12 11:31 AM
Hi Ronnie, 

No sites have been removed without a note being sent from GN to the address they have on record. The unknown site error is still being worked on,

Chris
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Erik S. 6/14/12 11:35 AM
Yes-- to clarify, the "Unknown news site" error is the error whose text I quoted above.
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools RonnieStevens 6/14/12 11:38 AM
Great, thanks Erik.
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Kevin Hollister 6/14/12 11:49 AM
We're starting to see some of our articles making it back into the Google News index.  But the most recent ones are still not there.

Also, just to clarify, the "Unknown news site" error that we got -- and which a number of other people seem to have gotten -- reads a bit differently than the one you posted.  The error we got for our Google News sitemap in Google Webmaster was the following:

Your Sitemap is on a site that is not in the Google News database. Google News can only accept Sitemaps from sites that we crawl. If your site is crawled by Google News, please check that the URL of your Sitemap agrees with the URLs of your articles as they appear on Google News, including any leading "www". If you would like to request inclusion of your site in Google News, please contact the Google News support team.

Is it correct to assume that this "error" is also being looked into?

Thanks! 
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Ath-X64 6/14/12 11:58 AM
Hi Erik,
Thanks I understand that we might not have been "removed" from the news DB but no news links from the site have been indexed since June 11th.
Also some people that have our site set up as a feed in their News pages are complaining that the ffed now says there is no such site.
 
 
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Chelsea Hoffman 6/14/12 12:17 PM
thanks for this post, Erik! I didn't notice this until just now and have been having huge issues for several days!
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Kevin Hollister 6/14/12 2:08 PM
Erik ... Here's a bit more information that might help you and the Google team working on this issue.

As I mentioned in an earlier email, many of our recent articles are once again appearing in the Google News index.  However, the most recent articles -- from the past day or two -- are still not showing up in Google News if you do a search that should bring them up.

Here's something interesting, though ... If you do the following search at the regular Google web search:

elotuzumab combination asco 2012

The first result that comes up will be an article that we published yesterday; here's exactly what you'll see.

Elotuzumab Combination Continues To Show Promise As Treatment ...

1 day ago – Elotuzumab in combination with Revlimid and dexamethasone continues to show promise in relapsed and refractory myeloma patients, ...

Now notice that, in the above web search result, our website URL has ">News" after it.  In other words, the article apparently in the Google News index.  However, if you do the same search at Google News, you won't see this result.

Hope this helps.

 
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools mjwalshe 6/15/12 4:00 AM
Ah thats interesting I have similar problems
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools mjwalshe 6/15/12 4:07 AM
ah and have just checked and the error menage i was getting yesterday has now gone away but the most recent item we have in news is 3 days ago (checked with site:example.com in google news )
Chelsea Hoffman 6/15/12 4:10 AM <This message has been deleted.>
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Kevin Hollister 6/15/12 5:32 AM
Thanks for your postings, mjwalshe and Chelsea.  Given what you just wrote, I checked our Google Webmaster account and was pleased to see that the error that had been showing in regard to our Google News sitemap is now gone.

Perhaps that means that future news articles that we publish will once again show up in the Google News index and, as a result, in Google news alerts.

I hate to say this, but based on past experience, if an error within the Google indexing system causes one of your articles not to appear in the Google News index within a few hours of it being published, the article will never appear there -- even if Google fixes the error.  I hope I'm wrong in this case.  It would be nice if Google recognized the broad impact this error has had on its readers (and publishers), and would work to get "missed" articles back into the index as it appears at Google News.  

But my experience in at least two previous instances suggests that we won't be that lucky.
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Chelsea Hoffman 6/15/12 5:39 AM
@kevin Hollister

you should do a test post and see if it indexes!

On an unrelated note, I really want my news blog to be in google news index but I can't seem to get an answer from anyone :(

Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Ath-X64 6/15/12 5:58 AM
The error has gone away but news articles are still not being indexed. a story posted this morning about an hour ago is not showing up when I do a search byt site:example.com. It is only showing items that are from three days ago...
Chelsea Hoffman 6/15/12 6:01 AM <This message has been deleted.>
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Kevin Hollister 6/15/12 7:12 AM
We just published a news article about 10 or 15 minutes ago and it isn't showing at Google News for relevant searches.  It is in the main Google web index, and it even shows up there with the ">News" suffix after our main URL, but it's not showing for searches at Google News.

That means, of course, that all of our readers who depend on Google News either to show them our articles after they're published, or to be notified of publication by Google news alerts, aren't finding out about the articles.  Ditto for investors who follow our news articles via Google Finance.

In other words, this is very frustrating for us as well as many of our readers

@Erik and everyone else at Google working on this issue - Please let us know if there is any other information we can provide you to help you solve this issue soon.  And, if at all possible, please re-include previously "missed" articles in Google News searches once the problem has been fixed. :-)

@Chelsea Hoffman - I may be mistaken, but Google News may require sites that want to be in Google News to have more than a single author.  I tried to find out somewhere if this is true, but the currently available guidelines for Google News don't mention such a requirement.  I recall, however, having seen it in the past.  In any case, that might be the issue you're facing getting your site into Google News.
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Ath-X64 6/15/12 7:16 AM
Resubmitting a sitemap will show all submissions, but no news is being indexed into the news channel. It is almost like they are being blocked in Google News. I can see them in a regular search and they show with the "news" tab, but as has already been mentioned they are not showing in Google News.
This is starting to affect revenue and oddly enough cames after Facebook, Digg and Reddit had major issues with their service liting legitiamte sites as spam.
Please let us know what the issue is here it is starting to have a financial impact.
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools JayTom 6/15/12 7:20 AM
same here. We were getting an error yesterday, we fixed the errors, but one site - now with zero errors or warnings - is not showing in news still.  http://www.boomtron.com/ 
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Erik S. 6/15/12 7:50 AM
This particular issue has been resolved, and, if your site was affected by it, we should begin crawling its content again shortly.


Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Chelsea Hoffman 6/15/12 7:56 AM
thank you, erik :) 
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools JayTom 6/15/12 8:08 AM
Erik, would that be the same issue or related to this one:


No errors, no messages, I know two weeks ago we were cleared by Google (I resubmitted due to the possibility of another issue - came up clear). Thanks so much for any help!
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools khareemc 6/15/12 8:11 AM
Hi Erik thank you for being so helpful. I started noticing our site cmvlive.com was experiencing issues like these. Articles are being indexed in the regular search but not news, but what made me notice something was really wrong is when i saw a article that was published 5 minutes ago now saying it was published 4hours ago. I hope these issues get solved. Thanks you once again Erik
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools arminstraub 6/15/12 8:27 AM
Same here in Spain, error has finally dissapeared but new news still not getting indexed. Please Google fix it fast. Best regards
http://goo.gl/9d150

Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Rebecca Lipman 6/15/12 8:37 AM
Our site has been experiencing the same issues - nothing has been indexed for 3 days and we've seen a serious hit to traffic. We're hoping the issues will be fixed today. Thanks Erik for these updates. http://wire.kapitall.com/

Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Ath-X64 6/15/12 8:41 AM
Hi Erik, First thank you to working on this.
However, can we find out if the missing articles from the last 3+ days will be indexed and how long is soon? So far nothing has been indexed on our site (decryptedtech.com) since June 11th. three articles posted this morning have not been indexed at all.

There are no errors listed for the site map and no valid crawl errors.

From most angles it looks like the sites are being crawled and the information submitted by not posted to Google news. I can find all three articles from this morning in a normal Google search with the "News" tag, but they are still not anywhere on the Google News page or search.
 
Can someone look into this?
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools JayTom 6/15/12 9:08 AM
Direct link to the site in question (I just linked to the other thread above)  http://www.boomtron.com/

Any updates (seems like others are having same problems just trying to be thorough)
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Bichareh 6/15/12 9:37 AM
Thanks for the news! But still nothing new is indexed. :-/ My Site: http://www.promicabana.de
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools JayTom 6/15/12 9:43 AM
Looks like it's now working as of 15 minutes ago.
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Ath-X64 6/15/12 9:45 AM
Still nothing here...
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Kevin Hollister 6/15/12 9:51 AM
Thanks, Erik, for the update and for working with your colleagues to get this issue resolved.

We'll be publishing again in the next hour or so and will see then whether the article is picked up in Google News.

Our experience is dovetailing with others reported here ... An article we published about three hours ago is still not appearing in Google News searches relevant to it
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Ath-X64 6/15/12 11:26 AM
News is still not being indexed by Google News. including articles that have just been posted. The issue does not appear to be fixed other than we are no longer getting the error...
 
 
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Bichareh 6/15/12 11:27 AM
Still nothing, too....
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Kevin Hollister 6/15/12 11:37 AM
Hate to say it, but whatever the fix to this problem was, it ain't working.

We just published a new article about 20 minutes ago.  It's in the Google general web index, ranking right up at the top for relevant searches.  But it's nowhere to be seen if you do the same search as Google News.
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Ath-X64 6/15/12 11:48 AM
Checking the webmaster tools our sitemap shows a number of submitted articles but nothing for indexed for news.
We have indexed web pages, but again no news.
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Bichareh 6/15/12 12:00 PM
same here...very weird! This cost us a lot of money, I think...
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools deans55 6/15/12 1:04 PM
Our error has disappeared from webmaster tools, which is a good sign. Some of the pages in the sitemap are getting indexed as web pages but still not as news.
Chelsea Hoffman 6/15/12 1:26 PM <This message has been deleted.>
Chelsea Hoffman 6/15/12 11:11 PM <This message has been deleted.>
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Bichareh 6/16/12 12:01 AM
Same here...still NOT indexed. :-/
Chelsea Hoffman 6/16/12 12:08 AM <This message has been deleted.>
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Bichareh 6/16/12 12:40 AM
Suddenly it works!!!!!!!!!! YES!!!! Finally....
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Chelsea Hoffman 6/16/12 12:42 AM
how?! it's not working on my end AT ALL... :( 


I could get some posts from Allvoices.Com to post in Google News, but my posts with Gather News (which is a far more superior site) are NOT indexing and have not indexed in nearly a week.


Chelsea Hoffman 6/16/12 12:47 AM <This message has been deleted.>
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Bichareh 6/16/12 12:53 AM
I have now clue....but in this minutes all of my posts will be indexed again. - site:promicabana.de 
Chelsea Hoffman 6/16/12 1:03 AM <This message has been deleted.>
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Kevin Hollister 6/16/12 1:57 AM
Our articles published in the past few days are now appearing in Google News searches as well as regular Google web searches.  I also received a Google news alert that had most of the articles in it from our site that had not gone out in earlier news alerts.

So it looks like, at least for our site, things are more or less back to normal when it comes to our articles appearing in Google News.

I hope the same is true soon for everyone else.
Chelsea Hoffman 6/16/12 2:01 AM <This message has been deleted.>
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools RonnieStevens 6/16/12 4:51 AM
Hey Chelsea,

Just so you know, Google News is a FREE service provided to publishers.  Perhaps you should seek alternative traffic means if you're solely relying on the graces of a free Google service for your weekly paycheck.

Just a thought...

Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Chelsea Hoffman 6/16/12 4:54 AM
(methinks you should tell that to the several hundred news sources that were left screwed this week)


Also, I think trolling is more for 4chan.. just a thought.



If you don't have anything helpful to add -- don't add it ;) 
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools NewsB 6/16/12 6:10 AM
Same thing here, everything fine upto 2 days ago, now nothing
 
Webmaster tools still shows, the same message, about an unknown site, yet it shows articles being picked up in the site map, but not showing up in google news.
 
no message about being taken out of the G news database, so am assuming its the same issue as above.
 
website shows up in news when running site search site:http://www.newsbroadcast.co.uk, and shows articles upto 2 days ago
 
as indicated website is: http://www.newsbroadcast.co.uk
 
Can anyone shed anylight on this? would be very much appreciated.
 
Thanks
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools Ath-X64 6/16/12 8:37 AM
Things just magially started working for us about 12 hours ago. All of te articles are indexed backwards, but that is better than nothing.
 
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools jbanks 6/18/12 9:28 AM
Thanks Erik - it looks like our news articles are being included, but our news site map for myMotherLode.com still doesn't seem to be getting indexed in webmastertools.  Should we resubmit it?
Re: Publishers Receiving "Publication Name Does Not Match" Error in Webmaster Tools womennews 6/19/12 2:08 PM
Hi Erik - Thanks for working on this. We have been in direct contact with GN Support on this issue and they said this to us yesterday:
"Thank you for bringing this to our attention. We've updated your site's name in our system."
In the meantime we're still worried. Our posts may not show in GN for extended time until the site name is actually over at GN.
Do you have any guess how many days this might take on GN's end?
We might be able to stall our most important releases until GN shows the correct site name for us and our sitemap shows no error.
Thanks again for your ideas/thoughts.

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