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Hangouts app battery drain on iOS 8

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Hangouts app battery drain on iOS 8 Michał Pracki 21/09/14 23:42
Hi!
After updating ma iPhones 5 and 5s do iOS8 there is huge baterry drain on both devices caused by Hangouts app (as reported by battery usage monitor) even when i do not use it and background data refreshing is off. On iOS7 there where never any problems with battey drain . Of course problem with battery drain disapeared after i have removed app, but i'd like to use it again - anybody know any solution?






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Re: Hangouts app battery drain on iOS 8 Natalie R. W. 22/09/14 08:20
Hi there, Michał Pracki -

Thanks for writing in to the Hangouts Help Forum about Hangouts on your iPhones.

Can you please try uninstalling and then re-installing Hangouts on your devices? 

Does this make a difference with the battery drain?

Let me know!
Natalie R. W.
Re: Hangouts app battery drain on iOS 8 Michał Pracki 22/09/14 08:33
I've already tried this solusion - dosen't work
Re: Hangouts app battery drain on iOS 8 Zach Peil 22/09/14 11:06
I've had massive battery drain issues for a year now with Hangouts on iOS7--on both my iPhone 5s and iPad Air--and it's definitely continuing in iOS8.  In fact, if I leave Hangouts running on my iPhone, the phone will run warm to the touch all day regardless of how much I'm using Hangouts or how much my friends are chatting in our group Hangout.

The only thing I've tried that resolves the problem is to completely log out of Hangouts (By tapping your profile pic at the top > tapping the gear > scrolling down and tapping the red "Sign Out" button).  In other words, the solution is to stop using Hangouts, which is not ideal because it's a pretty important app to me.

Nothing else I've tried has worked.  I've signed out/in, I've uninstalled and reinstalled the app, I've disabled background app refresh, I've disabled notifications, I've muted notifications in the Hangouts app itself, etc.  The only way to stop the app from causing massive battery drain is to completely stop using it.

Now that iOS8 has more detailed statistics on battery usage, I'm able to see how much impact Hangouts is having on my battery.  Here's a couple of screenshots from my iPhone and iPad.  The iPad sits unused in my bag for most of the day:

If someone could figure this out it would make me super happy!


Re: Hangouts app battery drain on iOS 8 Xaphann 22/09/14 14:16
For the past couple of months my iPhone battery would lose charge very quickly.  Thought it was the battery until I upgraded to iOS 8 and they added the battery usage.  To my surprise over a day hangouts would use a minimum of 40% of my battery.  

I have deleted and reinstalled the app multiple times with no solution.  Is there a fix coming?

Re: Hangouts app battery drain on iOS 8 Mmmikey 29/09/14 10:36
Same issue. Using IOS8 battery usage monitor, Hangouts is always listed at the top of the list for most battery drain. This is the case even when the app is closed and not being used for more than 24 hours straight. I assume that even when the app is closed (as in completely exited out, not just minimized) it is still listening in the background for incoming messages. Background app refresh is disabled in settings. As mentioned by Zach, the only solution seems to be to log out of my account.

I'd also note that Facebook Messenger can perform the same functionality (listening for messages while the app is closed) without anywhere near this type of battery drain.
Re: Hangouts app battery drain on iOS 8 iPosTic 08/10/14 21:15
Same here. iPhone 5 with iOS8. Tried reinstalling - same results! Battery drain from hangouts being top app every day
Re: Hangouts app battery drain on iOS 8 Diego Giorgini 10/10/14 13:17
I have the same problem with an iPhone 5S on iOS 8.0.2... 7% of battery drain in the last 24 hours without opening it. Background app refresh is disabled.
Re: Hangouts app battery drain on iOS 8 Adrian BRAGA 14/10/14 08:01
Same problem here, over 20% of battery usage by hangouts during the last 24h.