Categories: Report an issue : Account Access and Safety : Google Chrome :

Gmail inbox down

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Gmail inbox down Nicole G 7/27/12 2:48 PM
Help! My gmail inbox is inaccessible.

Yes, I tried several browsers and machines. Yes, I cleared cookies, caches, all that.

Chrome tells me:
Server error
The website encountered an error while retrieving https://mail.google.com/mail/u/0/?shva=1#. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

This has been an issue all day. Every other google service seems to be working, but whatever server hosts my Gmail appears to be down.

I can get limited access using Basic html, but that is flaky and continues to tell me "We’re sorry, but your Gmail account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes."

What's the deal?

- Nicole
Re: Gmail inbox down Nicole G 7/27/12 6:49 PM
Still looking for some help here with this "Error: 500."

Attached are a couple of screen shots of when I try to log into standard view on Chrome and when I try any action on Basic html view.

I know there are at least a few of us suffering this problem over the last day or so, and it would helpful if we knew that someone could look into this. Thanks!

- Nicole

Re: Gmail inbox down claysteinman 7/27/12 8:20 PM
Hi, Nicole.  In exactly the same situation.  Can get to Gmail with phone or through Mac Mail, but not the same.  Please post if you discover anything.
Thanks.
Re: Gmail inbox down captkeating 7/28/12 8:14 AM
Just thought you should know that I'm having exactly the same problem!

I've tweeted about it, I've reported it to Google through their Help menus, but I don't know what else to do!

If anyone else discovers a solution or knows how to fix it, please let me know!

Thanks!

Re: Gmail inbox down claysteinman 8/2/12 2:41 PM
Hi.  Has anyone had any news or help from Google--or any news on how to solve this?  I understand the problem is sometimes self-correcting.  Was it for any of you?  Status quo for me, alas.
Thanks,
Clay Steinman