Categories: Reading and Receiving Messages :

Conversations: How do I display most recent email first (descending order)

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Conversations: How do I display most recent email first (descending order) nw2010 8/23/10 3:21 PM
Explain your issue in full detail here: My email conversations are showing the oldest emails first(ascending order) instead of newest first.  In the Help Topic Conversations, it states that the emails will be stacked on top of each other, like a deck of cards, with the most recent email first.
 
Why is this occurring, and how do I fix?

 

 






Please Also Include:
Operating system (e.g. WinXP): 
Vista
Program and version you use to access Gmail (e.g. Internet Explorer 7 or Outlook 2003):  Internet Explorer 8
Your antivirus software (e.g. Norton 2007):McAfee
Any extensions, toolbars or plug-ins:
Re: Conversations: How do I display most recent email first (descending order) MsI53 8/26/10 3:35 PM
It's actually working correctly (and there is no setting to change it).

When the conversation is collapsed, the newest message is the one you see, with the older ones behind it. When you open (expand) the conversation, the newest one will be at the bottom. So reading from the top of the page down, you see the conversation in the order in which the messages were received.

It's like playing solitaire. You start with, say, a 10, then the next card you put on it is a 9, and then an 8, and so forth down to 2. The newest card -- in other words, the one most recently played -- is always at the bottom of the fan, but if you close the fan so you have a stack, the 2 is now on top.

Does that help?
Re: Conversations: How do I display most recent email first (descending order) nw2010 8/26/10 4:12 PM
Thank you very much for the detailed explanation.
 
Very helpful!
Re: Conversations: How do I display most recent email first (descending order) w014084 9/5/10 7:11 AM
Makes sense if you like to play solitaire :-)  But for those who have used other email packages, like Outlook, it is bit confusing.  Also with a long thread of emails, where you typically want to see to last couple of emails, it seems silly that you need to scroll down to the bottom then read bottom up.  Certainly not a huge issue, but doesn't seem to be logical, I'm sure, to many.   An option to change from FIFO to LIFO would be nice.
Re: Conversations: How do I display most recent email first (descending order) nw2010 9/5/10 11:51 AM

Yes, that would be a nice feature.  Thank you for the information.
 
Does anyone know how we can post that to the Google development team as a "Wish List"
 
 
Re: Conversations: How do I display most recent email first (descending order) MsI53 9/5/10 3:16 PM
Here: http://mail.google.com/support/bin/static.py?page=suggestions.cs&issue=116883&bucket=16937
Re: Conversations: How do I display most recent email first (descending order) edmaxwelljr 9/17/10 9:36 AM
The problem is that when you use a (Google) Smartphone, and read the email on the smartphone, it now syncs with gmail and shuffles the conversation to the bottom.  Then when you go back to your computer and try to find the conversation--especially if you've had many with the same person--your only option is Search.  Great way to look at complete threads but a terrible way to find your latest email content by first lines.
Re: Conversations: How do I display most recent email first (descending order) nw2010 9/17/10 7:25 PM
Thank  you for the information. It will be beneficial when I do get a smartphone.
 
I don't have a smart phone yet, so all my emailing is done on my PC.  And the latest is still showing on the bottom.
 
So, unfortunately, I am still having the issue.
 
 
Re: Conversations: How do I display most recent email first (descending order) ladybugrahman 9/30/10 11:58 AM
Last week when the email messages were collapsed, the newest one was one top.  Now.... when the email messages are collapsed, the oldest one is on top.  I don't know when or why the change occured, but it doesn't work for me.  so there must be a way to put it back to where it was.
Re: Conversations: How do I display most recent email first (descending order) MsI53 9/30/10 2:25 PM
ladybugrahman, that's a glitch that's being addressed. You can keep an eye on the known issues page below for updates. There's no timetable given, but it *is* being worked on. I'm also providing a link to another thread that we've designated the catch-all for this particular problem, to avoid duplication. A gmail guide has been posting about this in that one.
Re: Conversations: How do I display most recent email first (descending order) tm7170 11/26/10 6:37 PM
According to the thread sited this issue was fixed back on 10/7, but it is still displaying in reverse order for me (oldest snippet is first in conversation view)
Re: Conversations: How do I display most recent email first (descending order) MsI53 11/27/10 2:42 PM
Hmm. Not sure why that should be. Which browser are you using?
Re: Conversations: How do I display most recent email first (descending order) tm7170 11/27/10 5:15 PM
i'm using Firefox.

another forum mentioned that it could be a glitch because my gmail is synching with my android phone?
Re: Conversations: How do I display most recent email first (descending order) MsI53 11/27/10 5:36 PM
Well, I don't know anything about Androids, but I suppose anything is possible!

One more question. Do you have Multiple Inboxes enabled? I did see one complaint from someone who uses MI and said he's having this same issue in them.
Re: Conversations: How do I display most recent email first (descending order) mel1226 1/18/11 3:33 PM
I'm using Firefox on a Mac and syncing with an Android.  Also having the problem of oldest message in conversation at top when I read in Firefox on my Mac.  I'd prefer that the most recent be at the top.  Has any solution been developed in the time since the last November posting?
Re: Conversations: How do I display most recent email first (descending order) MsI53 1/19/11 9:40 AM
I haven't seen anything else about this. You might ask over in Android. That several of you are using Android and experiencing the same thing leads me to think there's a real connection. That forum is at http://www.google.com/support/forum/p/Google+Mobile/label?lid=551c5c4cca827a18&hl=en
Re: Conversations: How do I display most recent email first (descending order) toddp-10 2/16/11 8:22 AM
"It's actually working correctly (and there is no setting to change it)."

One of the most useless and incorrect answers i've seen from a so called "Top Contributor" ever. Its not right just because its forced. Its not right because you like it. No email app, since the very first email ever sent would put the old mail on top and new one on bottom. Having to scroll down 30 messages in a thread on my phone is great fun..... Its the most absurd thing I have seen. And this from Google??

Its not right, its wrong. What daft programmer thinks this is a normal way to view a new message??
Re: Conversations: How do I display most recent email first (descending order) MsI53 2/16/11 10:34 AM
Toddp-10, you may not like it, but it is the correct answer. That is the way gmail is designed and works. You can suggest something different at this link:

: http://mail.google.com/support/bin/static.py?page=suggestions.cs&issue=116883&bucket=16937