Categories: Reading and Receiving Messages :

Turn off Gmail Conversation View?

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Turn off Gmail Conversation View? Ken J. 2/7/10 9:03 AM
GOOGLE:  PLEASE allow CONVERSATION VIEW to be TURNED OFF!!  Listen to your customers!! 
Conversation view is bad because it makes it very hard to find emails.  I spend a lot of time looking for emails and its very frustrating.  I often miss seeing new emails buried in a thread.  Please provide your customers the option to TURN OFF Conversation View.  Thank you.  Ken
 
Re: Turn off Gmail Conversation View? BillyBobby 2/21/10 10:09 PM
No to Gmail Conversation View - Spread the Word - Join the Facebook group: http://www.facebook.com/home.
php?#!/group.php?gid=6439719405&ref=mf
Re: Turn off Gmail Conversation View? bkc56 2/21/10 11:00 PM
Unfortunately, you can't turn off the "conversation view" (grouping messages based on subject) as is a fundamental part of the Gmail use-model.

What you can do is use an e-mail client (Outlook, Thunderbird, Pocomail) with POP or IMAP with your Gmail account to get a different use-model and feature-set (including things like sorting, folders, etc).

For more information see:
Conversation Views:  http://mail.google.com/support/bin/answer.py?hl=en&answer=5900
Other ways to access Gmail:  http://mail.google.com/support/bin/topic.py?topic=12769

You can also add your vote to make it optional:  http://mail.google.com/support/bin/request.py?contact_type=suggest
Re: Turn off Gmail Conversation View? JiRo26 5/12/10 10:27 PM
The last post has the "that's the way it is, if you don't like it, go somewhere else" attitude that thankfully, was being replaced with people who form companies like Google with new ideas.  I hope Google hasn't become too big to pay attention to it's users.  I mean, it doesn't look so cool to give someone the option to turn off your great idea.  
There are a lot of people who like to search conversations with people rather than topics.  Many people totally change the topics of their conversations yet they use the last email they received from someone and reply to it.  With conversation view you would have to remember to change the subject to keep it from being linked to the wrong "conversation" and you also have to remember what you called your conversations rather than the person you had the conversation with.  Remember when it was so easy to click on the name column and find all the emails from a person rather than doing searches through conversations.  I think Google should listen to the few who take the time post their frustration.  There are thousands behind each one of us who haven't spent the time to find out if Google cares what we think by providing a forum, or to see if Google will read it and respond by making a change.  So the few who actually post something represent the many.  Hey, Google, make it a new feature!  Switch between standard email view and conversation view with a single click!  Awesome!  
Re: Turn off Gmail Conversation View? SKhan 6/2/10 4:56 PM
it can be useful form some people. but for me it's fatal. there should be an option to turn this off. you google devs! don't you listen to your customers?
Re: Turn off Gmail Conversation View? jesperesq 7/24/10 10:18 PM
I hate this part of gmail.  PLEASE Google, let us turn off conversation/threading.   I am tired of wasting time hunting for emails.  I am ready to go back to yahoo or thunderbird web based email instead.
Re: Turn off Gmail Conversation View? cek1227 8/11/10 2:35 PM
Funny ... this is the main reason I use gmail. It is so much more logical (to me) than the other models.

However, I agree that it should be optional.
Re: Turn off Gmail Conversation View? Esteaban 8/16/10 3:12 PM
Greetings
   Short answer: Conversation View it's a feature  (I hate it, it cost's me time and money)
Long answer: http://www.google.com/support/forum/p/gmail/thread?tid=7ebcf4867842e221&hl=en
Re: Turn off Gmail Conversation View? edufink 8/22/10 7:55 AM
Agree: current gmail conversation view drives me crazy!!!!! I'm considering dropping gmail.
Re: Turn off Gmail Conversation View? bkc56 8/22/10 8:23 AM
I'm considering dropping gmail.

Or you could just use any of a huge number of free/paid e-mail clients with your Gmail account and get any feature-set and use-model you desire.

I like the CV, and it's important to access my e-mail from multiple locations every day.  My wife doesn't care about the CV and prefers to use the e-mail client we both used before we got Gmail accounts.  She can still use the browser to access her account on those rare occasions she is away from her computer.
Re: Turn off Gmail Conversation View? mikem1970 8/24/10 7:36 AM

I have to agree with the vast majority of the comments posted on this topic.  If everyone I corresponded with used email logically then CV would work perfectly, however too many people hit reply rather then think about the topic of the mail to be sent.  I literally have to use search all of the time. 

How did Google not work out the shortcomings of CV and realise that it should only be an option.

I've had to switch to an alternative for business use now as I just couldn't afford the time to continue searching every time.

I hope this issue is address quickly.

ss quickly.
Re: Turn off Gmail Conversation View? Librarian mom 8/25/10 1:28 PM
My two cents: I find the conversation view very frustrating. This world is made up of many, many different types of people and we all learn / think differently. Some people understand how to use the conversation view - God bless them. Other people like myself find it very confusing. I too have lost important messages in a thread and I hate that. I'm a fairly intelligent person but gmail makes me feel dumb. Giving us the option of turning off the conversation view would be great.
Re: Turn off Gmail Conversation View? Make CV Optional 9/7/10 2:28 PM
I second (and third, fourth, fifth...) the suggestion to Google to MAKE CONVERSATION VIEW OPTIONAL. I have suggested this to Google repeatedly over the last several years (yes, YEARS). Lots of other people have suggested it too, both in this forum and across the web.
 
As another person mentioned, people have different ways of organizing and using their messages. Isn't it just good sense to make your e-mail service as appealing to as many people as possible?? So why not do it, Google? I've watched over the years as Google has added all sorts of bells and whistles that I never use, but still hasn't added this basic feature.
 
Personally, I mentally organize my e-mail in terms of chronology, not conversations. I know someone sent me something around the 4th of July holiday, so I go back about that far and look there for it. With Conversation View, that e-mail could be anywhere if there have been subsequent messages sent since then. I'd love to use g-mail as my main e-mail account, but I don't--solely because of the lack of a non-Conversation View. I rarely use g-mail, other than for occasional junk mail. I STICK WITH HOTMAIL and suggest others use it, too, if they don't like Conversation View.
Re: Turn off Gmail Conversation View? jessica.bennick 9/9/10 2:02 AM
I wonder if google bothered reading this... I HATE THIS FEATURE!
I recently took over the head of an organization and many of the contact emails are incorrect.  So I now have a wonderful strain of "mailerdemon" attachments to my REAL responses...
Gmail... you are not very understanding of how much time this wastes!
Re: Turn off Gmail Conversation View? bkc56 9/9/10 11:01 AM
So I now have a wonderful strain of "mailerdemon" attachments to my REAL responses...

Why not delete them?
Re: Turn off Gmail Conversation View? JellybeanMktg 9/9/10 12:57 PM
I am so glad I googled this and found that I am not alone in hating the conversation thread!  I waste so much time searching for emails and often just give up, its infuriating!!!!
Re: Turn off Gmail Conversation View? zerokarma 9/9/10 1:55 PM
bkc56 - Stop being a Google apologist, you defending google on this matter is ridiculous. Most people want to use Gmail because it is a web based/cloud solution to email, they don't want to start using mail clients to interact with Gmail, that sort of defeats the purpose for most Gmail users. Simply put Gmail users have been complaining about this for YEARS, Google chooses to ignore its users and more importantly business users who will actually pay for the corporate versions of Gmail. Nobody is asking Google to remove Conversation view, people just want an option, for it to be optional for some way to turn it off. I don't think that is too much to ask for. If Google is serious about attracting Business and Government clients WHO WILL ACTUALLY PAY THEM MONEY they need to make this one thing an option. Search around here on this board and else where on the web, there is lots of stories of large companies either abandoning Gmail or skipping it entirely because of the conversations view issue, its an issue that is costing Google business and they should wake up to that.
Re: Turn off Gmail Conversation View? bkc56 9/9/10 10:41 PM
bkc56 - Stop being a Google apologist

I'm not.  I agree it should be an optional setting.  But until it is, there are other options available and I do my best to let people know about them.  If you don't want to, that's fine.  But I'm still going to provide the information for those who do want an alternative while still using Gmail.
Re: Turn off Gmail Conversation View? Caonabo 9/13/10 2:53 PM
Gmail have to make this option available.
For example: I just erased all "sent mail" folder without thinking a week ago... and now I was looking for some mails I had it in the Ibox folder and guess what? I do not have anymore any of those mails because they was part of a freaking "conversation".
SENT MAILS ARE DIFFERENTS FROM RECEIVED MAILS!!!!
Re: Turn off Gmail Conversation View? Host and More LLC 9/21/10 5:08 PM
I dont even care if i have the option to turn it off. i like conversation view, BUT FOR GOD SAKE give me the option to decide HOW it is sorting the emails. Why not by sender? or by day? or god forbid.... BY LABEL..  i cant even label incoming email from a particular sender to see just his emails because conversation view still groups him with this other random emailer who also said "hello" in their subject line.

ugh im going back to pop3 in windows live mail the convenience is more trouble than it is helpful
Re: Turn off Gmail Conversation View? snugthejoiner 9/29/10 9:02 AM
I just voted that conversation view should be optional.
However, when you sign up for Gmail you immediately get an email that says 'Gmail is different' and directs you to a help section called Getting Started with Gmail to check out Gmails 'unique features'

http://mail.google.com/mail/help/intl/en/start.html#utm_source=wel&utm_medium=wel&utm_campaign=en.

The first section describes conversation view. It, along with labels, is a basic concept behind Gmail. I'm ambivalent about conversation view, sometimes it is helpful and sometimes it isn't. And I agree with the 'popular answer' from JiRo (http://www.google.ru/support/forum/p/gmail/thread?tid=3b7f78684e931623&hl=en&fid=3b7f78684e9316230004867303964ec0&hltp=2)  that it seems time for Google to address it.

I use Gmail for a quick view of my mail, and also to set up filters, and also check my mail using IMAP in Thunderbird, in which conversation view (threaded view) is optional.

But do try your best to calm down about it! It's like buying a British car and complaining that the steering wheel is on the right-hand side!
Re: Turn off Gmail Conversation View? Ken J. 9/29/10 9:19 AM
Snug:

As a professional software designer my philosophy is that well designed software should meet the needs of the clients.

Gmail Conversation View DOES NOT MEET the needs of the clients.  It should be optional.

It's hard to calm down about this when Gmail Conversation costs me about 90 minutes of frustration and lost time each week yet otherwise is a very good cloud based solution for our organizational needs.

If something is broke, in America we fix it.  

Best regards,

Ken
Re: Turn off Gmail Conversation View? Mindstormer619 9/29/10 9:24 AM
It's done now... it's an option officially. But I have no idea  why you guys don't like it. I just love it, Saves me time, and I can follow the thread so I can see who replied after whom. If you want to start a new conversation, I suggest trying a different subject.

But you guys will be happy now anyway. Go to the gmailblog.blogspot.com website.
Re: Turn off Gmail Conversation View? Ken J. 9/29/10 9:41 AM
Guess I'm allergic to cilantro.  Blog indicates that we should be able to turn off the Conversation View feature/bug within a few days.

This is very exciting news. If true, I'm grateful for Google's responsiveness on this issue.
I anticipate buying a Droid phone as soon as this this issue is resolved. Thanks! Ken
Re: Turn off Gmail Conversation View? Peterfine 9/29/10 10:40 AM
I love conversation view, but it makes life difficult for a very few large email conversations - such as when I recently sent a message separately to 6 different business contacts, starting off several different conversations that I wanted to keep between the two people involved. It would be ideal to have the option to disable threaded for individual conversations - and of course don't thread any future messages that would have been attached to that conversation.

I currently have to IMAP into thunderbird to keep proper track of this, however of course this isn't ideal at all.
Re: Turn off Gmail Conversation View? bkc56 9/29/10 10:46 AM
Here's the pointer to the announcement that the conversation view is now optional:

http://gmailblog.blogspot.com/2010/09/turn-off-gmails-conversation-view.html#links
Re: Turn off Gmail Conversation View? Alyosha K 9/29/10 11:47 AM
I think the 'cilantro' metaphor is inaccurate. I like cilantro, but not all the time.

Threading is fantastic, when it works (which is most of the time), but annoying when it does not. The option to disable threading is great, but I won't use it because threading usually works for me. What I really want is an option to join or separate specific messages to and from conversations.

For example, I have a new email today from my local airline, a pre-flight message. They use the same subject line for these emails. So, in Google, this new message is combined with messages from Feb 2009 (a flight I took to Hawaii), April 2010 (another flight), and tomorrow's flight. So far as I know, there is nothing I can do to separate these messages or to prevent future flights from being included.

So, thank you, Google, for allowing the option to turn off conversation threading. However, I'd really like the ability to do separate messages without turning off threading entirely.
Re: Turn off Gmail Conversation View? mr.eternal1 9/29/10 4:39 PM
This is madness. consersation view is THE best feature of gmail !!!!

MADNESS, MADNESS ... i tell you
Re: Turn off Gmail Conversation View? Official Daily Music 9/29/10 9:58 PM
Here is a video i did on youtube on how to turn off conversation view http://www.youtube.com/watch?v=w_nQhxGjECI&hd=1
Re: Turn off Gmail Conversation View? Official Daily Music 9/29/10 10:04 PM
"Here is a video i did on youtube on how to turn off conversation view in Gmail"   here is a shorten link to the same video http://bit.ly/OffConversation
Re: Turn off Gmail Conversation View? bkc56 9/29/10 10:21 PM
Is it really that hard to change the settings that you made a video?

It seems it's just Settings->General->Conversation View on or off.
Re: Turn off Gmail Conversation View? Official Daily Music 9/29/10 10:22 PM
lol yes
Re: Turn off Gmail Conversation View? bkc56 9/29/10 10:32 PM
You're right, LOL.

A 3:30 minute video on a 10 second operation, with a big off-topic on voice, plus two different advertisements that take up most of the last minute.

And you didn't actually SHOW the difference between having the conversation view on and off which would be the whole point of showing HOW to turn it on/off.

Oh well, at least it's an attempt to be helpful.
Re: Turn off Gmail Conversation View? Official Daily Music 9/29/10 10:38 PM
thanks for the advice!!! the next time i make a video i will keep all this in mind "but" i gotta pimp my stuff.... for everyone else check out the video.. if u dont like it (like @bkc56) let me know what i could do next time to make it better!! thanks 4 the love everyone
Re: Turn off Gmail Conversation View? w0000992 9/29/10 10:40 PM
Having to choose between ancient Chronological view and Conversation view isn't the answer. The answer to to design a good user interface so that mail is easy to work with.

I believe the answer is in something along the lines of having each reply indented. I suggest that within a conversation, we should be positioned to the last reply left justified (so that we have full screen to view the latest), and every other prior reply should be indented. (So the conversation doesn't progressively move horizontally.)
eg:
Subject: Cascading
blah
    Re: Cascading
    blah 2
Re: Re: Cascading
blah 3
    re: Re: Re: Cascading
    blah 4

The other thing is, each reply should have a different border or in some way highlight that it has not been read, until it's been read. (Just click within a reply to indicate that it's been read??)

The header perhaps could give a count of unread replies within the conversation??

Apart from that, I believe gmail is perfect. It is chronological (each reply) within conversation with chronological (conversation with latest reply appears on top of inbox).
Re: Turn off Gmail Conversation View? bkc56 9/29/10 10:47 PM
I believe the answer is in something along the lines of...

Interesting, as you basically described the way Google Wave presents it's messages.
Re: Turn off Gmail Conversation View? edmaxwelljr 9/30/10 7:07 AM
No one is addressing the practical issues raised by the conversation view: 1.  Threads often change without the senders changing the subject.  Gmail keeps these conversations as one even though they're no longer "conversations".  2.  When you're going through emails on your Smartphone, the fact that the first email is on top makes it very very difficult to find an email--especially on tiny screens; you have to expand each email to see if it's what you're looking for;  3. Finally, as one person in this thread pointed out--let's say someone sends you an email you don't want in the thread (contains an obscenity, a questionable link, etc.), you can't delete the email without deleting the conversation.  This is a REALLY bad feature.
Re: Turn off Gmail Conversation View? bkc56 9/30/10 10:48 AM
...you can't delete the email without deleting the conversation.

False.

Use the drop-down next to Reply and select "Delete this message".
Re: Turn off Gmail Conversation View? pgerell 9/30/10 3:00 PM
Finally! I would love the conversation view if it actually was that, a converstion view. Now it is just grouping messages with similar subjects. But not even very good at that. As an example the Re: and Fwd: prefixes are not universal. People with localized email clients answer with different prefixes.
Re: Turn off Gmail Conversation View? atoponce 9/30/10 7:19 PM
Now if only threads were properly displayed like Thunderbird, Evolution or Mutt. The GMail has a long way to go before it becomes my default MUA.
Re: Turn off Gmail Conversation View? bkc56 9/30/10 7:41 PM
Now if only threads were properly displayed like...

What do you mean "properly displayed"?
Re: Turn off Gmail Conversation View? Nathro 10/1/10 7:54 AM
I guess everybody's different. To me conversation view is Gmail's #1 feature.
Re: Turn off Gmail Conversation View? Ken J. 10/1/10 8:40 AM
Please note: This thread is only for discussion on how to turn GMail Conversation Off.

To reduce clutter, please do not leave answers here indicating that you like GMail.  You can start your own thread for that if you desire. Thank you.

And Great News- the GMail Conversation View problem is now officially solved. 

On October 1, 2010, I was able to click Settings and choose to turn off Conversation View.  I can now easily find and sort emails. Life is good.

Google: thank you very much for responding to the issue that I've raised.  I will now proceed to buy a Droid phone and make GMail my most frequently used email account.

Google, feel free to contact me if you would like other recommendations on how to improve the already good GMail and other Google services and further increase revenues.

Best regards,

Ken

Computer Systems Analyst
Denver, Colorado
Re: Turn off Gmail Conversation View? Mad69Max 10/1/10 8:44 AM
Is this "turn off" feature going to be available in companies' e-mail accounts hosted by Google ?  I see it in my personal gmail account but not in my company's yet.
Re: Turn off Gmail Conversation View? SeaGear 10/2/10 11:00 AM
and finally i can successfully turn-off my conversation view.

thank you Gmail , my life is really better.

Happy to know that google listens. :) thank you 100000000 times.

but without sorting function & folders instead of labels ( off course we arrange the messages into different folders to avoid seeing in the regular inbox , in case of labels it still appears in inbox.)  this may not be 100%.

thank you again for making my life better and hope very soon google can disable the conversation view in blackberry ( still it gets worst in BB, as Gmail in BB not even shows who is the sender is and just subject line with number of messages.)


Re: Turn off Gmail Conversation View? Alex1111111 10/11/10 1:50 AM
Maybe this is the solution:

I was also frustrated by the "conversation" shit in Gmail. There is a possibility to turn this messy feature off: Click on LABELS, then on MANAGE LABELS. In the GENERAL tab, select the option CONVERSATION VIEW OFF.

I am not 100% sure, but it seems to me that doing so, the message boxes look more closely to yahoo, and also that nasty behavior is gone for good. Please let me know if that is the solution you people are seeking.
Re: Turn off Gmail Conversation View? cgilbert 10/14/10 5:54 PM
My co-worker dislikes the conversation view 'feature'.  I've learned to appreciate it almost all of the time.  However, it doesn't seem like the option to turn the conversation view off is available yet in our corporate gmail account.  I hope that the roll-out will of the option will include the corporate gmail accounts.  Any info would be much appreciated.
Re: Turn off Gmail Conversation View? jbhjfn 10/27/10 3:12 PM
There is no way to tell if an email has been replied to or forward with the conversation view off. Nice that we can now choose but there is still a long way to go.
Re: Turn off Gmail Conversation View? Janosik 1/16/11 7:19 AM
Thank you for allowing to disable the conversation view. When I discovered it was possible, it was like walking from the forest into a clearing.
The fact that only first names are retained in the conversation view was the most troubling and inconvenient. The first night after I turned the feature off my productivity has gone up 20 %.
And I found some missing mail. Some people, in looking for an address, find an old message and use a reply. This may be to a thread resolved long time ago, even a spam-like. Without the conversation view, the message shows up on top (as it would) but alone, with the sender's full name clearly displayed.That would make me look and read the mail, as I recognize the name as somebody who is likely to reuse the old topic.
Again, thanks for the choice. I would have been happy with the conversation view it it displayed the full name of each author, but this is even better.
I only wish I found out earlier this has been implemented.
j.
Re: Turn off Gmail Conversation View? bkc56 1/16/11 8:52 AM
I only wish I found out earlier this has been implemented.

May I suggest you keep an eye on the GMail blog for announcements of new stuff (like being able to turn off the conversation view):  http://gmailblog.blogspot.com/
Re: Turn off Gmail Conversation View? sherman6 1/28/11 11:55 AM
I, too, dislike the conversation view and am glad to be able to turn it off in Gmail.  However, I cannot turn it off for the emails that I receive on my Blackberry 8900.  (This problem appeared only recently, after I performed a Blackberry software "upgrade".) 
 
Can anyone provide any advice on how to accomplish the same conversation switch-off on a smart phone such as a Blackberry?
Re: Turn off Gmail Conversation View? atoponce 1/31/11 2:29 PM
What do you mean "properly displayed"?

Threaded view. I want to see a tree-like structure where I can easily navigate through the thread, knowing exactly who replied to who by just looking at the overview. Piling one reply on top of the other just sucks.
Re: Turn off Gmail Conversation View? bkc56 1/31/11 6:11 PM
I want to see a tree-like structure where I can easily navigate through the thread, knowing exactly who replied to who by just looking at the overview.

What e-mail clients or web-based providers do that now?
Re: Turn off Gmail Conversation View? communication 2/3/11 3:34 AM
I'm having the same problem.

I turned off conversation view in gmail, then went to my blackberry, removed the accounts (in case the conversation setting was still cached or whatnot). added my gmail account(s) again, but on the blackberry they STILL get grouped into conversations!!

I for one LOVE conversation view, but unfortunately my boss does NOT... I switched my entire company over to google apps so if this can't be fixed on my bosses blackberry it will be my head.

PLEASE let me know how... I hope there is a way.
Re: Turn off Gmail Conversation View? chickencheyenne 3/4/11 5:54 PM
conversation view is good if you want to trail the conversation  but not if you're trying to delete part of it
Re: Turn off Gmail Conversation View? gabelle 3/21/11 9:44 AM
The issue here is that there is no way to prevent similar or identical subject lines from getting lumped in together inadvertantly.  For instance, what are you supposed to do when two different people send you unrelated messages, both with the subject line "Next Friday"? This happens to me ALL THE TIME.  Hence - I hate conversation view and was OVERJOYED to turn it off.  Labels, on the other hand, are a true lifesaver.  So much better than Outlook folders!
Re: Turn off Gmail Conversation View? McCoogy 3/25/11 9:11 AM
Conversations and labels is fine for light use. If you've a high volume of emails especially for business, where you need to group them and have sub groups folders, gmail is out of its depth. Then the GUI of folders works much better. Otherwise you'd have hundreds of filters and labels, and it just too awkward on a web interface.
Re: Turn off Gmail Conversation View? davednewjob 3/25/11 9:56 AM
I just learned of this forum discussion; I am very happy to see that Google "saw the light" and gave users the option. 
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