Categories: Reading and Receiving Messages :

My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas?

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My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? missMolly200 7/5/10 5:22 AM
I am using an Apple Mac Mini and Firefox. I would think this is an issue with a Google server. I just can't load any messages to read.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? sybilamy 7/5/10 5:47 AM
Me too...it has been a consistent issue for about three days.  I see others are having the same problem with being able to read their messages, so itn't just me.  I hope the support staff monitors this forum.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? missMolly200 7/5/10 5:59 AM
Yep, it has been going on for a couple of days for me too. I thought maybe a server was down or something. I am really angry! Google gmail is great UNTIL you have a problem like this!!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? bullseye39ster 7/5/10 6:02 AM
I'm having the same problem as sibilamy. Sure would like to have a "fix "
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? missMolly200 7/5/10 6:11 AM
I have also tried opening my messages on my husband's laptop, which runs Windows, using a different browser. This leads me to believe there is something wrong on the Google side.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Leonor Fontoura 7/5/10 8:02 AM
I am experiencing the same problems. I cannot load the messages to read them, reply or forward. When I click in a message it says "loading" and never does load. It's definitely a google problem.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? bkc56 7/5/10 9:10 PM
Many others have reported similar problems but there seem to be multiple causes.

For some clearing the browser's cookies and cache and restarting fixes it.  Others have success switching to a different browser.

I've also seen one person report success by disabling Buzz in their account.

If that doesn't work, try switching to Basic HTML (below the Inbox) Version as a temporary fix.  Some people have success using one or the other of the following URLs to sign-in to the Basic version (it seems sometimes the links to switch versions don't appear):
https://mail.google.com/mail/h
https://mail.google.com/mail/?ui=1#
When I tested it, I had to open a different browser (like Chrome) to get the links to actually enable the Basic Version.

Using the Basic Version isn't a fix, but as a workaround it lets people read their e-mail while we wait for Google to fix the root-cause.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? christie.coleman 7/5/10 9:19 PM
oh yes-- i have the same issue--- when i click on a message- i get the loading message but i can't get in to read, reply, or forward. been going on for almost 2 days. OUCH!!!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? EMALONE 7/5/10 10:16 PM
Same thing here. It just says loading forever. I have tried to access my  mail from  serveral over computers on different networks, nothing works. This is something wrong with google.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? kpru 7/5/10 10:31 PM
My email has also been down for the past 4 days. I cannot try any of the "helpful" suggestions made by the google man - Buzz doesn't open and I can't go to html. I also only see 'loading' at the top of the page at every attempt. Please do something!!!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? rchrdfrdmn 7/5/10 11:42 PM
I've been able to get it to work with Chrome, but not the latest Firefox.
But even with Chrome, it take a Reload or two before the complete page is loaded and clicking on a message works.
Still, Firefox is not working.

Using Basic mode in Firefox does seem to work.
https://mail.google.com/mail/?ui=1#

Why isn't Google addressing this problem?!?
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? lappy55 7/6/10 1:33 AM
I cannot read my emails with Chrome and Firefox, still LOADING.. I tried to use another computer, but I have on LOADING..
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? lappy55 7/6/10 1:35 AM
 I have my e -tickets confirmation, but I cannot open and read emails!! I see only LOADING...
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? katz.west 7/6/10 1:49 AM
I'm having the same problem.  It happens in both Internet Explorer and Firefox.  It happens on my PC on which I run W7, and on the PC that runs XP.  None of the fixes have worked.  Come on, google, HELP!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? katz.west 7/6/10 1:51 AM
Happens in safari, too.  It's not like all these browsers can have the same cookies cached.  I've never even used Safari before today.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? gary.hethcoat 7/6/10 6:19 AM
Michelle - thanks for the suggestions, but none of them work (for me at least).  I can access my email normally from my iPhone & iPad just fine.  Nothing on the PC seems to work.  The links to the HTML Gmail you included didn't work for me - they took me to the same Gmail homepage and the "Loading..." hang.

Gary
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? bwoodsdeux 7/6/10 6:25 AM
this sucks- I can't read my emails. it keeps saying 'loading'- HELP! I've already deleted my cookies and etc.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? gary.hethcoat 7/6/10 7:00 AM
Here's what worked for me, sent to me by someone else -- right click "Settings", choose "Open Link in New Tab".  This slows down the load a bit, enough to hit the "HTML Version" link at the bottom of the page.  This link was briefly displaying before, but it disappeared too fast for me to hit it.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? bwoodsdeux 7/6/10 7:31 AM
I can't even getting settings to load! err!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? geejay35 7/6/10 7:48 AM
I've had the same problem for 4 days. Tried all suggestions, 3 browsers, and 2nd computer. A 2nd account on my PC works fine. Finally got a workaround with gary.hethcoat. rt click settings, new tab, HTML version. Wish Google had a manned help line for problems like this!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? haak 7/6/10 8:12 AM
I was having the exact same problem in Firefox, I could not go anywhere from my 'inbox' screen, every button including settings, gave me the 'loading...' problem. I was able to go in through Chrome, and there I disabled the labs and now it works in Firefox.

You can disable the labs by signing in at https://mail.google.com/mail/?labs=0. I have no idea what feature is causing the problem, hopefully it will get fixed ASAP!!!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? bootman26 7/6/10 8:23 AM
Add one more user to the list of frowns.  This happened to me yesterday, as well.  I have three accounts with gmail; two are working, and one is giving me the ominous "LOADING" icon at the top of the page.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? uCopyMecouk 7/6/10 8:28 AM
To resolve this issue.
 
1) Download, Install & Run Ccleaner from http://www.ccleaner.com/ then Run the cleaner. When thats finished, open the Registry tab and Fix all the Registry faults.
 
2) Go to http://mail.google.com/support/bin/answer.py?answer=8767 and follow Google's instructions.
 
This worked for me.
 
Good Luck.
 
Visit www.copyme.co.uk, just for interest!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? willhunter 7/6/10 8:37 AM
I have two gmail accounts.  One has this problem; the other works perfectly, all from the same computer and same browser.  I'm baffled!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? saemax 7/6/10 8:40 AM
This just doesn't make sense. I have two gmail accounts, access both from the same computer, same browser, same everything. One account works fine... the other doesn't.
VERY FRUSTRATING!!!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Melissa29 7/6/10 8:41 AM
I have experienced this problem for a couple of days- very frustrating- I can't access anything- just the "loading" alert stays at the top of the screen- does Google know this is happening- I would rather not pay for software to fix a problem that Google should be able to solve on their end.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? seanwes 7/6/10 8:52 AM
I have had the same problem for 3 days... I tried via safari (not chrome) and had no problems  so  i basically just keep safari open for gmail...  
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? jessica20 7/6/10 8:58 AM
I am having the same problem - my email messages will not load in Firefox or IE. I have tried on different computers and it will will not work... How can I disable Buzz since Settings will not load? Does this seem to fix issues that others are experiencing?
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Erika Wu 7/6/10 9:05 AM
I am having the same problem and I am really frustrated cause I can't access my email. Aaarrggghhhh!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? whb1094 7/6/10 9:07 AM
I am having the problem but only with one of my two gmail accounts, so it can't be my browser or issues with my computer....
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? thatgirl715 7/6/10 9:37 AM
i am having the same issue too.  since google can't seem to fix this issue, i recommend that we go to facebook and twitter and post on our wall that we are having issues. perhaps they will pay attention then.

i have critical info that i need to access and i am incredibly frustrated...
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? eyepoop 7/6/10 9:49 AM
Haven't been able to get anything but "loading" from any button for days.  This is a serious problem.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? idono80 7/6/10 10:23 AM
I haven't been able to get anything but "loading" on my account.  I try different browsers on different computers, still the same.  Also, I have a second account that works no problem on the same computers and browsers.  It must be something in the accounts, not the computer.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? gilyutin 7/6/10 10:32 AM
For sake of numbers, I just wanted to say, me too!!  How frustrating...makes me rethink how reliable gmail is...
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? jessica20 7/6/10 10:41 AM
In response to a previous post, I tried running ccleaner and it does not fix the issue... I still cannot load emails or chat.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? alexandertlaw 7/6/10 10:48 AM
I have had this same problem for several days, as well. It began on July 1 or 2. I am using a MacBook Air with Firefox 3.6.6. Clearing the cache, history, and cookies does not resolve the problem. I encounter the same problem using Safari on this computer. I have the same problem trying to use my account on a Windows XP desktop, also running Firefox 3.6.6. Internet Explorer has the same problem on the XP desktop. Clearing cache, cookies, and history does not fix the problem on the XP desktop. Curiously enough, the problem does not occur on a Windows 7 desktop running Firefox 3.6.6. Others have been able to access their gmail accounts on all of these computers. Logging in to the basic html version (per Michelle's post) works, for now.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? margote 7/6/10 11:14 AM
I am having the same issue - and where I work I can not just download and install a new browser...Even worse, when I went to log in - at one point today - I saw all of the emails that belonged to stevena...@gmail.com which wasn't me!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? jlnelson19 7/6/10 11:22 AM
Same problem here. Haven't been able to load any emails or compose anything in gmail for almost a week now. It will not work in ANY browser. Cleared cache on all of them. Why aren't they addressing this? It's obviously a HUGE problem.

Michelle's links do not work for me either. I still just get "Loading", and nothing happens.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? cmihlfeld 7/6/10 11:31 AM
I'm having the same issue - haven't been able to access my mail for four days - none of the "fixes" recommended here have worked. Guess I'll go back to AOL mail - at least that one works.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? jambo59 7/6/10 12:03 PM
Installing Google Chrome did the trick for me.  I had the same problem in that my email messages weren't loading.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? jlnelson19 7/6/10 12:13 PM
I've tried Chrome, along with Firefox, Safari, and IE. None of them work (Mac OSX 10.6.4).
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? thatgirl715 7/6/10 12:15 PM
i have used both chrome and firefox, to no avail.  I logged into my account via my husband's PC using firefox and that didn't work either.

I cleared my cookies and cache, and the tricks above do not work.

google - i work for an internet company and we would NEVER let an outage occur for this amount of time.  You should post an update to your http://www.google.com/appsstatus site that reflects what is truly going on.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? johnd1011 7/6/10 12:58 PM
This won't help you but it certainly suggests that the problem is with the email accounts and not anything on our computers: After experiencing the same problem with one Gmail account, I used the very same browser session just a minute later and connected to another Gmail email account and it worked perfectly.  I can go back to the other email account at any time and open those emails but I can't get past "Loading" with the other email account.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? rramanat 7/6/10 1:03 PM
I'm also facing this issue starting over this July 4 weekend. It happens only to my account and not to my wife's account on the machine. This issue is definetly on the server side. I've tried several machines (Mac/PC) and several browsers (IE/Firefox/Chrome/Safari) and occurs everywhere for my account. I'm currently reading my emails via IPhone. None of the solutions provided here worked for me so far.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? changk05 7/6/10 1:16 PM
Also for me started after July 4th weekend. The problem remains despite 4 different computers with different versions of IE, and a mac as well. Installing Chrome did not work. Can't open messages. Can't forward messages from list view. Can't get into settings. Please fix.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? midtownchair 7/6/10 1:25 PM
I have the same problem - I have not been able to open my emails for several days.  When I try to read my emails I get a message (in yellow) saying "loading."  I have tried the suggested fixes above and none have worked.  Google - please help! 
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? rramanat 7/6/10 1:28 PM
Try your luck with each mode listed under here
 
For me the  basic html mode worked in IE

 

 
 
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? mah.usa 7/6/10 1:28 PM
I have the same problem with LOADING (reading a mail in Inbox)
I have several other Gmail account on the same PC, NO Problem with them.
I can read the mail on other PCs
All the informations under the inbox is missing
Klikk on setting, same problem (loading forever)
I think the problen started after the last update from googel (7/2)
Any idee??
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? claymundo 7/6/10 1:41 PM
Me too.  This is 5 days ongoing now and I can't seem to correct it.  I've tried uninstalling and reinstalling Firefox and running Firefox in Safe Mode.  I've tried installing and switching to Chrome and Safari respectively.  I've even tried launching Gmail in Internet Explorer on a virtual environment running Windows XP.  Nothing seems to work.  Any information on when a permanent fix might be available or other ticks that might work would be greatly appreciated. 
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? s.steele 7/6/10 1:58 PM
I am having the same problem. I have tried all the suggestions to fix the problem and none of them are working for me.  This is very frustrating.  Besides not be able to read my email I am also not able to send email either.  Should I just start looking for a new email to use??  Is there anyway to get help through gmail except through this?
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? thatgirl715 7/6/10 2:04 PM
this worked for me: it isn't pretty but it does work.  i love going back to late 90's email...

http://mail.google.com/mail/?ui=html

i recommend everyone post on their facebook and twitter accounts the issue that they are having.

#fail gmail
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Gords 7/6/10 2:58 PM
Same here - since 7/2.  This is incredibly frustrating!  Have tried all of the suggestions above (thank you) and unfortunately, like most of you, none of them have worked.
 
I have never posted before, but this is beginning to look like a complaint or venting forum, as opposed to a help forum.  Do these posting do us any good?  Does anyone from Google actually read these messages?  Better yet, does anyone from Google address them?  Why has this matter not appeared on Google's site http://www.google.com/appsstatus?
 
C'mon Google, you have users that are calling for your acknowledgement, please resolve this problem or at least provide us with an update! 
 
Does anyone know of another way to approach?
 
Unfortunately, it appears that we are getting what we paid for . . .
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? UrbanOverdose 7/6/10 3:05 PM
I am having the same issues as everyone else since 7/4/2010.

But here's the catch:  I have three gmail acounts and only one of them is stuck on the loading screen so I don't see how dumping the cache has anything to do with it.  Also, when I try it on my other computers they work perfectly.

Pretty frustrating and hope google finds a fix soon...my business depends on it!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? jlnelson19 7/6/10 3:22 PM
Obviously that Apps Status page is a joke, because Google Mail clearly has a fatal issue, and has for at least a week now.

It is also clear that Google is not checking this forum because they would have at least acknowledged the problem by now.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? jhess002 7/6/10 3:27 PM
Google should use all of the advertising revenue it reaps off of us to put additional resources into solving this problem (which is clearly on their end).  Of course, I am experiencing the same problem. 
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? aprilfool812 7/6/10 3:35 PM
Sadly, I am just going to add to this thread by saying I have the exact same issue.  What baffles me is that my messages load on the computer at work and on my computer when I am on different networks.  It just does not work on my wifi at home.  Again, strangely, my husband's gmail account loads messages just fine at home - on both our computers.  This is beyond frustrating.  Nothing fixes the problem for me at home.

I just hope that someday someone at google will notice all the people having issues and actually do something about it!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? jlnelson19 7/6/10 3:41 PM
I think the only way Google will address this is if someone informs a tech blog or some other blog with a competitive interest against Google. Once the problem is public they'll be forced to look into it.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? russellmangan 7/6/10 3:50 PM
Same problem. None of the replies have helped including the best answer. Does anyone know how to contact google directly?
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? nurdreams 7/6/10 4:03 PM
Today 07/06/2010, I began having the same issue. Gmail takes forever to load and I noticed at the bottom of the tool bar where the security lock is there was a Warning: Contains unauthenticated content. This is when I am in my G-mail and nothing is opened......I am going to try installing Google Chrome and see what happens.....Frustrated in NC
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? midtownchair 7/6/10 4:08 PM
I have a similar problem and have tried all the proposed fixes and nothing works.  I get into Gmail and when I try to read my emails it says "loading" and nothing else.  Please, Google, fix this as quickly as you can.  Thank you.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? alcarnazzo 7/6/10 4:08 PM
i have tried all of the advice posted by other gmail users and nothing seems to work.  it would be nice if somebody FROM GOOGLE would respond.  does anyone know if there is some way to get a hold of Google?  is there a live help option or a  phone number to call?  i'm starting to get very frustrated!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? brownman 7/6/10 4:36 PM
Hi
 
Windows XP (both FF and IE)

This is so shameful....Google has almost become Microsoft in its total disrgard to its customers...and guess what MS...after being mororns for years finally figured out the simple little deal...that they had seperate SE  with the rest of their business...and then it would be successful....of course I posted and rant and raved that they had to do that 3+ years and BEFORE they spent almost 500 Million more dollars later...on "MSNLive"
 
Anyway, if your going to turn into them(the old them)...just let us know, before you get Milllions of people depeding on your email service...that you can not fix it with in 1-2 hours. LOL
 
High tech Google cannot run a simple email service....News at 11:00
 
Your a Multi Billion Dollar Company....Act like it.
 
Oh...my bad... I guess you are.
 
Really...It IS INSANE!
 
Your Indifference to this (Your company, this is NOT a personal attack) even though your "workarounds"... are very 1999.....and sounds like you work as a receptionist....not a gamil tech geek.
 
Just fix it.... PLEASE
 
 
Peace!
Dan
 
BTW: Should I "Check" The "email me when people reply box"?....My bad... I would get them...Just would not be able to "READ THEM"...and the "Reading" part is really the most IMPORTANT PART OF AN EMAIL!
 
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? trish52 7/6/10 5:45 PM
I am experiencing the same problem and have been for about 3 days.  At first the problem was intermittent, but now it is continuous.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? kabrooksie 7/6/10 5:50 PM
Hi - I have had the same issue for the last few days. I can't open any Gmail message, and I use IE 8 on a PC. I tried the recommended fix of deleting private browsking history (temp internet files and cookies) from the IE Tools menu. That did not work. I will try installing Google Chrome, but I really don't want to use 2 different browsers.  Can this be fixed?
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? jlnelson19 7/6/10 6:26 PM
Wow, another day has passed and still no response from Google....
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? jtwahl3 7/6/10 6:40 PM
I have been having the issue on a few different computers and on 3 different browsers.  This dose not seem to be an issue on my end.  It appears to be an issue on google's end and they should fix it asap.  This should not go on for the days that it has.  
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? yarmark 7/6/10 7:28 PM
The "loading..." issue cropped up for me yesterday evening, went away for a few hours today and now is happening again.  To at least read/compose/send email I've been going through iGoogle instead of the full Gmail page.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Adi_K 7/6/10 7:34 PM
I have tried everything...NOTHING works - whenever I click on any email item - it just says loading. When I try to open in another window - it appears blank.
I have...
Deleted All cookies
Disabled all labs
Found 2 instances of "My Web Programs" malware and deleted the files
Rebooted computer twice
Tried to open through all three browsers - Mozilla, Explorer and Safari
Plain HTML does not work
Please help!!!

Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? bkc56 7/6/10 7:43 PM
I need to add that in addition to the two links I posted above

https://mail.google.com/mail/h
https://mail.google.com/mail/?ui=1#

That some people have reported success using the http (rather than the https) versions:

http://mail.google.com/mail/h
http://mail.google.com/mail/?ui=1#

So people for whom nothing else is working should also try those.

In addition, people are reporting success switching to a different browser.

No one fix or workaround works for everyone, but many people are having success with various ones.  If you're having troubles, you should try every single suggestion in the hopes that one of them will be the one that works in your case.



[I apologize for the all bold, but I needed this to stand out from all the "me too" posts]
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? usafcajun 7/6/10 7:52 PM
So does anyone know if there is ANOTHER way to open your email? Cause i have read and tried everything above...including installing Google Chrome and nothing seems to work.  Sucks cause i have concert tickets emailed to me and i cant print them off!  HELP!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Sporemtek 7/6/10 8:06 PM
Same problem when trying on differrent PCs and Note book. Using different OS (XP,Win7) and browsers. Seems problems
is specific to gmail accounts holders and the problem is spreading to more other gmail accounts holders. Wont be surprise
this is gonna be a world wide problem soon. :((   Goggle .. Do something to rectify it ! Please   or  i soon to consider to switch to
other email providers n fwd all mails to that.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? bkc56 7/6/10 8:07 PM
So does anyone know if there is ANOTHER way to open your email?

I've seen reports of success with mobile devices (that don't use a browser) and e-mail clients (like Outlook, Thunderbird, Pocomail).  This implies anything that uses POP or IMAP may be able to access your account (if they're enabled).

I may have seen something about iGoogle working also (I've read literally hundreds of posts about this, I loose track).
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? shaela 7/6/10 8:26 PM
I am also having the same issue but only with one of my gmail accounts.  At first I thought it was our computer but now I am back at home and it still won't work.  The other gmail account works just fine on the same computer using the same browser.  Is Google working on this problem or do I need to set up a new email account? 
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? changk05 7/6/10 9:28 PM
It started working again briefly, but now not working again. igoogle seems to work as a temporary fix.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? aprildmccoy 7/6/10 10:26 PM
I'm so frustrated with this issue.  It started for me on Friday July 2 and it has continued throughout today.  I have had some intermittent use, where the problem seemed to be resolved, but suddenly I was not able to open any mail again.  I can't compose, can't see my drafts, can't even go to settings.  This is soooo frustrating.  I too am thinking of changing email addresses!  I hate you google!!!!  Please fix this problem!!!!!!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? islandgolfvilla 7/6/10 10:29 PM
I had the same problem only on one of my gmail account. the other two worked fine on the same computer. MY IT guy just stop by and installed google chrome. Then the issue just went away.
Good luck!!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? wmhays 7/6/10 10:48 PM
Me too -- since just before the July 4 weekend and continuing. Gmail hangs at "loading" and nothing seems to work -- not different browsers (Safari, Firefox, Chrome), not different computers (two Macs), not different operating systems (Leopard on one computer, Snow Leopard on the other). It's clearly a problem at Google's end. So much for "don't be evil." This is clearly a huge problem that Google is refusing to address. That's "evil" in my book.

I'm going back to an e-mail client. To hell with e-mail via browser.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? emilyschang 7/6/10 11:20 PM
Similar to others, I have not been able to read any email messages on my gmail account via firefox, chrome, or internet explorer on any computer, even though my spouse is able to use the same computer and browser to access his gmail account. I've tried the fixes mentioned above including trying to access the basic html and deleting cookies, as well as disabling labs.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? vernon croft 7/6/10 11:24 PM
help is useless, will have to move to hotmail...yuk
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? mswilens 7/6/10 11:26 PM
I have had the same problem for OVER A WEEK. I have my gmail forwarded to my imail and can see the emails there but I need this fixed! I've cleared the cache.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? beachpatty 7/6/10 11:38 PM
This is day five for me.  I have also tried everything that has been suggested on this forum (with no success).  I have tried to call Google, but it drops to a recording, and it is impossible to talk to a real person.  I was under the impression that Google employees monitored the help forum, but obviously that is not the case...at least not in the last five days.  I sent a fax to Google, Inc. today, but received no reply.  Maybe everyone with this problem should send them a fax.  They might wake up and take care of the problem if we flood them with faxes.  For those who are interested, the fax # for Google is 1-650-253-0001.  Good luck!!! 
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? dipesh.dulal 7/7/10 4:59 AM
Dear all,

Gmail problems started with Chat automatically disabled, the (+) or (-) button of the Chat Tab didn't work, i could not see online members. Then, my problem with that particular LOADING message began. 

I want genuine GMAIL. 

Cheers,
Let us not flood with faxes, let us wait so that google inc. fixes it.

Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? mattlewisdubai 7/7/10 5:01 AM
Same problem for the past 2 days. Always loading. Some other functionality but cant read them. I can access them from my iphone but not via a PC. Wifes gmail is fine. It must be  acertain % of users. Cmon Google this seems to be affecting many people!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? oldokie50 7/7/10 5:03 AM
I too have been experiencing this 'glitch' for several days. I just tried opening Chrome using the INCOGNITO feature and my email is now accessible. I don't know how long this will work as I could get my email to work for a day by re-installing Chrome. Anyone know what might be the magic bullet accessing my email incognito versus the regular way?
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? shenoka 7/7/10 9:53 AM
Me too!  I can't install Chrome because I am at work and am not allowed to install other programs.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Acire 7/7/10 10:02 AM
I am beyond sick of seeing LOADING!!! Is Google attempting to fix this?! And why does this "top contributor" guy continue to post about his fixing methods when we all say THEY DON'T WORK?! Opening in another browser, deleting cache and cookies, deleting Buzz, using basic HTML.... NONE OF THESE SOLUTIONS WORK! Stop suggesting them! Google, fix this!!!!!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? oldokie50 7/7/10 10:04 AM
I'm with you brother (Acire). Are you able to try getting to your Gmail account using the incognito feature?
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? jlnelson19 7/7/10 10:07 AM
You're right, none of those suggestions work, and this thread should not be marked as "answered". This is beyond ridiculous.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? bkc56 7/7/10 10:07 AM
And why does this "top contributor" guy continue to post about his fixing methods when we all say THEY DON'T WORK?!

Because they DO work for a lot of people, just not everyone.  While we're waiting for Google to fix the problem, there are a LOT of people who have regained limited or full access to their accounts with that information.  I'm sorry you are not one of them, but that's no reason to deny others the option to try the workarounds while they wait.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Emailstillloading 7/7/10 10:16 AM
Is there anyway to reach Google directly regarding this? It would be nice to get a formal response. I too have this problem on multiple computers and it is unique to my main gmail account. My other account loads fine. The way I figured out a work around is to use igoogle, which has limitations, but at least I can read and respond to crucial work related emails. Very frustrating! 

Try iGoogle for temporary fix until Google resolves this issue : http://www.google.com/ig#max9
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? lady_Ag 7/7/10 10:21 AM
I can't open any e-mails in MY account, but I have no problem in my boss's account, which I monitor for him.  Go figure.  I can delete, and I can empty spam and empty trash, but can't do anything else.  The good news is that my Gmail account isn't one I use for anything important; otherwise, I'd be up the creek.  I've cleared my cache, rebooted, and disabled Buzz when it first came out.  I don't want Google Chrome.  I should be able to use it with IE, like I can use my boss's.  I note that there's a box below here that says "Email me when people reply."  Uh, does anyone else see the irony in this?
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? energyhealingLA 7/7/10 10:33 AM
I FOUND A TEMPORARY SOLUTION that worked for me. RIGHT click Settings and open it in a new window/tab then go to your Inbox from there. I don't know why but you are able to do it that way - weird.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? LemonAid 7/7/10 10:58 AM
Hi everyone,

I am sorry that you are all experiencing this issue. We are working very hard to solve the problem, and I will update you as soon as I can.

While some of the workarounds do not work for everyone, they are worthwhile troubleshooting steps. If you have not yet tried any of the following workarounds, I suggest giving them a try.

1. Clear your cache and cookies (you can find instructions on how to do this in the referenced article)
2. Use the basic HTML version of Gmail by clicking on the link at the bottom of Gmail
3. Use another browser.

If these do not help fix your problem, you can try some of the other suggestions in this thread. In the meantime, please know that we are continuing to work towards solving this issue.

We have also posted this problem on our Known Issues page, where you can report that you are experiencing the issue.

Thank you for your patience,

LemonAid
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? jeschenberg 7/7/10 10:58 AM
In the hope that it helps someone else...I stumbled across this "fix." I accessed one of my messages through the "quick view" on the Yahoo Home Page and found that after doing so other messages also became readable. I then cleared all browser cookies (Firefox) as someone suggested and opened gmail in the "basis HTML" version. The basic version didn't work at all...BUT...when I went back to the standard version EVERYTHING was suddenly working.

However, the big question remains...why isn't Google addressing this problem?
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? uCopyMecouk 7/7/10 11:02 AM
Edit
 
I posted this reply yesterday. IT'S FREE, if you don't want to make a small contribution to Ccleaner, AND IT WORKS! Google have got a fix at 2) below.
 
To resolve this issue.
 
 
1) Download, Install & Run Ccleaner from http://www.ccleaner.com/ then Run the cleaner. When thats finished, open the Registry tab and Fix all the Registry faults.
 
2) Go to http://mail.google.com/support/bin/answer.py?answer=8767 and follow Google's instructions.
 
This worked for me and has done for two days. I'm running XP, IE8 and Google Chrome. MAKE SURE YOU GO TO GMAIL VIA http://mail.google.com/mail NOT gmail.com
 
 
Good Luck.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Gords 7/7/10 11:45 AM
Thank you, LemonAid and great to hear from you/Google!
 
We are extremely eager for Google to resolve this matter.
 
Unfortunately, for many of us, none of the workarounds are having the desired results.
 
While acknowledging that a problem indeed exists is a welcome and important first step, why did it take almost a week for Google to respond to this thread and perhaps more importantly, place this matter on the Known Issues Page?  Is there a better or preferred method of reporting such instances?
 
Additionally, unlike some other relatively minor problems on the Known Issues Page, not being able to open and read your emails is a MAJOR problem.  This is the most central component of email.  Without this functionality, Gmail is worthless to many of us.  Therefore, please provide us with an update or let us know how to go about getting updates.  In short - where do we go from here?
 
Lastly, when should we reasonably expect this problem to be resolved?  Improved communication and transparency can only help to better manage (understandable) user frustration.
 
Thank you again . . . many people are counting on your/Google's timely efforts.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? jlnelson19 7/7/10 11:48 AM
Well said Gords. This is not a minor issue. The entire server may as well be down. I can't read or compose any email - that's a pretty major issue!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? derrick.claar 7/7/10 12:01 PM
I've tried all of the workaround steps without any success (MacBook Pro with both Chrome and Firefox 3.6.6), but one thing that I noticed today is that I can get to all inbox and sent messages from both my native Gmail app and the browser on my Nexus One.  I can also access my Google chat through my contacts on the phone also.  Could some of you please check your Gmail accounts on your phones/mobile devices and let us know if you're running into the same issue there or not?  I did notice that the native app showed the page loading something over and over again, but that didn't stop me from viewing message bodies in my inbox...
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? tonycfoster 7/7/10 12:02 PM
I started having issues yesterday. Every couple of hours, a new tab would randomly open in my browser and it would etiher display a 401 error or it would have a Google copyright notice. This is the url: https://mail.google.com/mail/?ui=2&view=js&name=main,tlist&ver=msMvpc35A6Q.en.&am=!5unIWCRtioyxxXse0fImgmmdR27hNDEelMYIeRdGe6QJXCUDdw&fri=2eacd67394a36430e8e4ae3ad3a8ebe5
 
Once that tab was open, trying to load gmail.com or mail.google.com would result in this error message:

Internet Explorer cannot display the webpage

I used Firefox for the rest of yesterday, but today I am having the same symptoms as everyone else in this thread. Basic HTML allows me access to the email, but chat is what I mainly use my account for at work. I hope this info helps Google.

Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? derrick.claar 7/7/10 12:03 PM
Sorry, one correction: it wasn't the native app that kept loading something, it was the mobile version of the Gmail page in the Nexus browser.  Once I switched to Desktop it no longer showed the page loading something.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? alcarnazzo 7/7/10 12:20 PM
Hey all!  Using iGoogle worked  for me when nothing else did.  Give it a shot.  Can't  wait to use the normal Gmail again though!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? space.boi 7/7/10 1:17 PM
My solution to this problem was to use "Thunderbird" it allows me to at least read the emails. It just don't any sense when I have two gmail accounts that are identical, I just use one for official emails and one for everything else.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? mwulfsohn 7/7/10 1:39 PM
My wife is also having the same problem, but my gmail is working fine.
For hers, the http://www.google.com/ig solutions worked, but better still (adapted from the above posts) is to the the following workaround in Chrome:
1. right click on settings and click on "open link in new tab".
2. go to new tab and click on "inbox"
3. click on "basic html" at the bottom of the page
and then it works fine.
 
Looking forward to having google restore functioning.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? mrmcdo 7/7/10 2:28 PM
Having this problem at work (school).  Tried checking messages on the school imacs.  On both computers, I can sign in fine, but then get stuck on loading the second I click on any of the buttons or emails.  I can't even log out.  Today I borrowed a pc laptop to try... Exact same problem happened!  However, if another student, or staff logs in on the same computer (either mac or pc, he/she has no problems checking his/her gmail.  It's ONLY me, on three different computers.  What the HELL?  I can check gmail on phone and on my home PC just fine.  This has been going on for over a week now.  FIX it!  :-(

Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? jlnelson19 7/7/10 2:31 PM
Google has yet to reveal what the criteria is for the lucky thousands that this is happening to.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? beachpatty 7/7/10 2:38 PM
I just contacted a "real" person at Google, Inc. and totally hit a brick wall with her.  She was the most unhelpful and downright nasty "real" person I have ever talked to at a company.  She said that "if the problem was on Gmail's side, they would have posted a comment on the Gmail help forum right away stating what the problem was and when it was expected to be fixed."  When I mentioned that there was no posting from Google or Gmail to that effect, she said that it meant the problem was not Gmail's.  I explained that there were literally hundreds of people on the forum experiencing the same thing so it was obviously a Gmail problem.  She said once again, "If it was a Gmail problem, they would have posted something so it is obviously not a Gmail problem."  She refused to transfer me to her supervisor, and refused to give me the names of anyone else in the organization.  I have since located the names and addresses of the executives and will send each and every one of them a personal letter.  Good luck to everyone out there who is having this problem.  It's very sad that Google cares so little for their customers.  Yahoo and others who provide email will be very pleased to get us.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? jlnelson19 7/7/10 2:44 PM
So Google thinks that somehow thousands of people messed up their own Gmail accounts in exactly the same way simultaneously across the globe. It has nothing to do with them. Sounds logical.

Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? themadhouseact 7/7/10 3:21 PM
Thanks for your help.  I changed my browser from Firefox to Internet Explorer and that seemed to help.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? alvinsng 7/7/10 3:30 PM
After over 5 days of having this issue, it suddenly worked for me today. I would still like to know from Google what exactly caused this issue.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? jlnelson19 7/7/10 3:33 PM
yep, works for me now too. I guess it wasn't our fault after all.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? derrick.claar 7/7/10 3:42 PM
Yeah, suddenly working for me too now (hmm...)
This message has been hidden because it was flagged for abuse.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? mwesty419 7/7/10 4:47 PM
After 6 days of not being able to communicate with my co-workers... It mysteriously works.  Why not just be upfront?
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? oldokie50 7/7/10 5:46 PM
Mine is working again too. HEY PEOPLE! Instead of continuing to complain, just say Thank You!
This message has been hidden because it was flagged for abuse.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? joreenk 7/7/10 5:53 PM
I just swithced to dif browser all good it is firefox thats messed up
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? septicalfrogs 7/7/10 5:55 PM
My boyfriend and i have both have been having this "loading" problem for several days. We can both access from our iphones but no PC we have tried will let us access our email accounts. This has been frustrating enough for me to consider DUMPING GOOGLE mail. This has been going on way too long without resolution. I have tried different browsers and clearing the cache. PLEASE FIX THIS PROBLEM GOOGLE!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Todd'sGoingCrazy 7/7/10 7:52 PM
 I can retrieve and send messages thru my blackberry, but CAN NOT get my laptop or office or home computer to respond to my gmail account. I have same problem as everyone else. PLEASE HELP GMAIL. This could seriously become a problem. I am having to send my email off my phone to my wife's email thru yahoo to print and scan items and them send them back to my gmail to send back to customers from my Blackberry. THIS STICKS
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? sasha.katechis 7/7/10 8:19 PM
Using Basic HTML worked for me.


Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? mrantiquarian 7/7/10 10:11 PM
This WORKS.
Mine is still hung up on "loading", but I did try going to the HTML view (looks the same only in blue!) and IT WORKS.
I hope they get the proper "official" fix figured out soon.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Emailstillloading 7/8/10 12:16 AM
Mine miraculously started working again! What a treat! Thank you Google!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? RainbowSongbird 7/8/10 12:38 AM
I have the same problem but for me it only happens in Chrome, IE works fine.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? markflys 7/8/10 2:10 AM
Well I have had the same problem since 7/2/10 and I have a Mac system I tried everything that is suggested here, even tried 4 other computers which included 3 PC's and no luck at all. I have 2 other gmail accounts and they work just fine so it is not my computer. It is on googles gmail server.
Then today 7/8/10 at 1:43 am I logged into my account and it was working again. It is on the google gmail servers and just had ti wait until it fixed it self I guess.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? tamaratgs2010 7/8/10 2:40 AM
It helped but only partially.  I was able to send an e-mail, but still can not read anything.  Guys!  Are you going to do anything with that?
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Perry Tenitiss 7/8/10 6:07 AM
When I woke up this morning I logged on to my email and it opened right up, my messages loaded in less than a second.  This tells me it is a Google problem.  Thanks to Google or whatever mysterious internet god  fixed this for me.  I just hope it doesn't happen again.  I might have to sacrifice a goat!
 
Perry
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? tonycfoster 7/8/10 10:08 AM
All fixed for me as well. I see some people are still having related problems though.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? LemonAid 7/8/10 11:19 AM
Hi everyone,

As some of you have noticed, we were able to resolve the issue for most people who were suffering from this problem. Unfortunately, we have not yet been able to resolve it for everyone, but are continuing to investigate. 

In the meantime, if you are still experiencing this problem, and have not yet tried the troubleshooting steps I listed earlier, please do give them a try. They seem to be working for a lot of people.

Thank you again for your patience.

LemonAid


Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? x3y 7/8/10 4:13 PM
I had the same problem and tried all suggested solutions presented here to no avail. However I was able to correct the problem as soon as I loaded IPV6 (internet protocal version 6) update to my browser.  I have windows XP pro and Internet explorer 8.  If you google "install IPV6" you can follow directions and hopefully this will help you as well.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? higgsboson 7/8/10 5:28 PM
Yeah. after several days of frustration,  when I had to load email from <mail.google.com>
it started "miraculously" working again  !!!

Couldn't Google have sent some kind of heads-up OUTSIDE of the email?  I don't know how, but they know more than I do!

Hope this doesn't happen again!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? drewzly 7/9/10 10:11 AM
I had tried clearing cache and cookies as well as recent history...no luck.  But the issue seems to be gone today...no problems here.  Thanks.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? c.a.dillman 7/9/10 1:42 PM
Me, too.  When I select an inbox item to open or attempt to check off and delete any email items, Google arbitrarily loads the Google Calendar and disappears my GMail - or I get that Loading, loading, loading thing.  (Firefox 3.6.6 on Windows XPPro).
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? LemonAid 7/9/10 3:00 PM
Hi c.a.dillman,

Do you happen to have the Firefox add-on called Integrated Gmail (www.integratedgmail.com) enabled? If you do, try disabling it and see if you still experience the issue.

Let me know if that doesn't work.

Cheers,

LemonAid
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? emma-b 7/11/10 2:26 PM
Disabling Buzz worked instantly for me.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? sparky672 7/11/10 5:36 PM
As of 7/11/10, for Mac users, Safari version 3 was definitely broken by a recent change at Gmail within the last 24 hours or so.

Upgrading to Safari version 4 or 5 is a real good fix.

Apple Menu -> Software Update...
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? thefarm7 7/11/10 7:28 PM
I've been having trouble, too.  I have done alot of clearing history, cookies, temporary internet files, etc., and it still continues.
It will only operate in basic.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? ezennaro 7/11/10 8:23 PM
I had the same problem for 2 days. I tried all of the above and nothing worked until I disabled Buzz. It went all back to normal.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? ezennaro 7/11/10 8:24 PM
P.S. To disable Buzz go into Settings and click on Buzz which is on the top right hand side of the menu. Once in you can scroll all the way down and disable.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? osider51 7/11/10 9:37 PM
Disabled Buzz.  Able now to compose and reply, but am gettting a prompt that my profile will be deleted permanently.  What are consequences?
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Rosyvu 7/12/10 7:24 AM
I use a MacBook Pro and have had the same problem for 2 days.  I tried turning off Buzz in my gmail account (per Michelle's post) and it worked.  I'm able to reply and send emails once again. I hope it is a permanent fix.  Very frustrating. 
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? sparky672 7/12/10 3:21 PM
Or you could just do a software update and make sure Safari is up to date.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? bcsabha.kalina 7/12/10 8:46 PM
I too can not compose or forward any emails.  Think the problem is with the google server.  Have no such problem with my other email servers like hotmail or yahoo.  I am using n iMac.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? rainieco 7/12/10 9:42 PM
How do you disable Buzz if you've never signed onto it??
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? ARIV13 7/12/10 10:59 PM
SAME PROBLEM SINCE  TODAY!
WHAT CAN I DO!??
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? malejandra 7/13/10 3:35 AM
Experiencing the same issue, and can now see that it is happening to lots of users! I really hope that these forums are monitored so that Gmail staff are aware of the issue and attempt to resolve it asap. Am really surprised to be experiencing these problems on what has previously been a good service. Most of all, am frustrated at not being able to contact someone at Gmail directly about the issue, to know if they are aware of it or not, and so get some peace of mind that these problems will be resolved soon!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? skj02 7/13/10 4:14 AM
I am facing the same problem, cant open the 'reply' box on Safari - Macbook Air. My account works fine on Windows 7, IE and Firefox browsers. I have tried all of the above given options, nothing works. Please advise the best possible solution. Google help!!!!!!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? paliqueconlourdes 7/13/10 4:31 AM
Michelle's answer rocks! Disabling Buzz did it for me, thank you!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Cayuga 7/13/10 5:00 AM
That fix worked (for me, anyway). 

I've been unable to send e-mails for 2 days, although I could read them — clicking "Compose Mail" produced no result. Just now I disabled Buzz, and everything's OK again. Which is fine, because I don't know what Buzz is and didn't know I had it enabled.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Cayuga 7/13/10 5:22 AM
… But I still can't Reply to e-mails. Clicking "Reply" brings up the address, date, subject, etc., but there's no way to type a message. *sigh*

Should have figured an easy fix was too good to be true.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? mark talib 7/13/10 7:03 AM
Wow... I'm somewhat glad to see that this is wider spread than my household. AFter a couple of days of being frustrated... and reading this thread, I thought that I'd share what worked for me.

I selected BASIC HTML in the fine print at the bottom of the Gmail page. Though the format is different, I've successfully sent a message.

peace...
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Evil Laura 7/13/10 8:22 AM
I disabled Buzz and boom!! - all my issues were gone. I can compose mail and send replies.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? mark talib 7/13/10 8:58 AM
Thank you! With Buzz disabled I have the same successful results. Here's instruction:
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? pnbn3g 7/13/10 4:30 PM
Repeating some of others experience. I have two gmail accounts, access both from the same computer, same browser, same everything. One account works fine... the other doesn't  In fact, each member of the family has an separate user account for the computer and with others users, my gmail account works under their user account but not when trying to use with mine.  This is only for replying and composing emails.


I AGREE WITH OTHERS!!  VERY FRUSTRATING!!!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? annemarie.riley6 7/14/10 4:35 PM
How do you disable buzz. I have the problem on the mac but not the dell of the hp ??
 
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? AMaltese 7/14/10 7:41 PM
I've had this problem for three days now.  Took the advice listed under 'Best Answer' and disabled Buzz.  I may now send and compose emails.  Seems Buzz is the culprit.  What a shame - I loved him in 'Toy Story.'  ;)
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? lawinkc 7/15/10 8:02 AM
I have the same problem but an additional one as well....when I go into the email it directs me to the calendar after a few seconds.  This does not happen every time but 75% of the time.  I too can get in off my phone browser but you can only pull down so many at a time.  Seems like one of my computers works slightly better than another.  I use Firefox browser. 
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? bkc56 7/15/10 10:25 AM
when I go into the email it directs me to the calendar after a few seconds.

Unrelated to this thread, but another problem some people are having.

See http://www.google.com/support/forum/p/gmail/thread?tid=794a1fed4b11540e&hl=en
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? they're all gone 7/15/10 2:45 PM
I've just disabled Buzz and i've now got my standard email back!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Mads2840 7/16/10 1:21 PM
Same problem using Chrome (Unable to compose new mails and replies). Works in standard HTML mode. Clearing cache etc had no effect. Disabling buzz, - and everything was back to normal.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Brax 7/17/10 10:36 AM
Unable to reply to emails, disabled Buzz (I didn't enabled it!), back to normal!
Thanks
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? baruchp 7/18/10 4:23 AM
Problem was solved by disabling buzz. Thank you all
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? aldarmaki.s 7/18/10 4:27 AM
The solution is very straightforward, all you have to do is: 
1. clear your cache. 
2. Disable your google lab. 
3. Disable Buzz. 

I had the same problem for the past 4 days, done the above steps, and all is fixed now. 

Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Cyn Posner 7/18/10 11:11 PM
I turned off BUZZ and now I can compose and email.  AAARRRGGGGGG!  After months of going to the public library to send emails it was Buzz.  hanus. thanks guys!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? ptb351 7/19/10 9:46 AM
We are having the same issues.  Here is what is/is not working for us:

We cannot compose new mail or reply to mail if we open gmail in Safari.

We CAN compose/reply in Firefox

However, on my gmail education account I have through my employer, I can compose emails with Safari.

We have had these issues for several days.


Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? hilaryelena 7/20/10 8:03 PM
Same thing worked for me...just disabled Buzz and everything is back to normal. I never even used Buzz, had no idea what it did, so I certainly don't miss it. But it's definitely weird that it interfered with people's email so much. FRUSTRATING!!!  
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? wildbutterflyhorses 7/20/10 9:06 PM
have a hard time getting to sign on to my e- mail
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Helen 08 7/22/10 1:32 AM
YES! Thank you guys Ive been struggling along with these problems for days! Get rid of Buz and its all better now! Thank you so much. Hope you get yours sorted soon.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? i-one 7/23/10 7:52 AM
Is the problem related specifically to Google Apps..?  I see this issue with my Google Apps e-mail account [em...@mydomain.com], but I don't see it with my non-aps gmail account [em...@gmail.com].  This makes me think it is a server issue, as I suspect that apps accounts are hosted on a different server farm than gmail.  The apps mail is approaching the point of non-confidence where I need to think about going somewhere else.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? TheCodeMonk 7/23/10 10:50 AM
Why isn't google even acknowledging this? All of their services are like this. Youtube videos sometimes will not load at all, search sometimes gets slow, and maps is almost unusable at times. Even Earth was having issues loading and running while zooming in and out. What is their problem and why are they not even acknowledging they are working on it?
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? HLHArts 7/23/10 1:38 PM
I've refreshed my browser, Buzz has been deactivated for some time now, and I've tried other browsers as well...
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? TheCodeMonk 7/28/10 1:40 PM
ALL google sites are slow as heck. Even THIS support forum is CRAWLING. What the heck is the problem that they are not bothering to fix?
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? moel 7/29/10 7:38 AM
Here the same problem: EMAILS ARE NOT LOADING
After logging in to my domain, then  my emails are not shown.
I'm from Switzerland and my problems started the 28. July 2010
then the design of my domain-page had been changed by google!!
(did somebody else encounter this kind of change?)
 
I use  IE8 or Firefox 3.6.8 and have tried to open my mails on 3 PCs
Tried to clear browser-cache and cookies.
Tried to give www.google.com and mail.google.com
 the rights to place coocies unlimited on my PC.
Tried to disable my firewal -> but emails did not load.
I have a gmail account and it is working!
 
PLEASE SUPPORT US -GOOGLE
 
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? andyrhb 7/29/10 8:00 AM
Same problem here - gmail via partnerpage very slow for the last few days - using Firefox and Chrome.  Just would like to know what's going on.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? renee.mysliwiec 7/30/10 7:08 AM
WHAT is Buzz???? I'd get rid of it if I know what it was....I can read mail but I cant compose or forward or reply to mail. :{
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? renee.mysliwiec 7/30/10 7:09 AM
It's been a problem for almost two weeks now!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? rokket 8/12/10 1:02 AM
i have disabled BUZZ and now its ok , i can e mail again !
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? In_LandSea 10/28/10 3:15 PM
I have the same issue and have BUZZ disabled..................the problem is only with FireFox as IE8 works fine. I am mystified. I have posted question on FireFox support forum and Gmail.

I also get an FireFox "Warning: Conatins unauthenticated content" ?

What is going on?
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? thanhansen 10/29/10 8:18 AM
I am having the same problem.  Firefox just happened to update to 3.6.12 today, and that's when it started.  I had disable Buzz months ago, so I guess that isn't an issue with me, but I tried Basic HTML and it works.  I guess I will post to Firefox's Gmail forum.  If anyone has any new info, please post!

Thanks!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? nanaharashuya 10/30/10 4:41 PM
The dates on several posts suggest that 2 days ago this problem reappeared. Works fine with IE8, does not work in safe mode FF. Only affects 1 account (the one I always use).
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? JDACES 10/31/10 8:37 AM
I can not do the following...

1. Compose email - get the loading message
2. Access my contacts - get the loading message
3. Can't turn off Buzz as some post have suggested - get the loading message.

I can open emails and read them however but,...I can not reply or forward. 

Right now I wish I could export my contacts and open up a yahoo account.  It is beyond me that a company as big as google does not offer any advice...sorry the advice that was offered in the beginning of this thread is crap.  I understand that this service is free but when this service is offered to everyone over a number of years there is a dependency built on this service by it's users.  Hence, even though it's free there is an implied trust between the users and google that things will run properly and when something is broken it is acknowledge and eventually fixed.

Google in my opinion has done none of this and should be ashamed of stringing people along like this.  I am going to try an get my contacts exported somehow and switch my service over to yahoo.  Unless this is fixed by google I will no longer be either using their services nor recommending them to anyone...yahoo and bing here I come!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? In_LandSea 10/31/10 8:58 AM
I thought the problem for FireFox - might be that something (?) has corrupted my FireFox profile, but this is not the case as I deleted my profile and replaced it with a backup from before the problem began - still the same issues with Gmail occur.

I think I agree that this is a GMAIL issue - Google can you hear us!!!!!!!!

Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? bkc56 10/31/10 9:01 AM
Have either of the recent posters tried a different browser or a different computer to see if Gmail acts differently?
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? In_LandSea 10/31/10 9:08 AM
In my case Gmail will work correctly in IE8 - either the 32bit or 64bit.
 
It just locks up in my FireFox with the "Loading....." message when I try accessing settings, labs or compose new mail.
 
When the "Loading ....." meassage comes on you will also see that FireFox gives you a security warning in the lower LH screen - unauthorized content?
 
Whatever this this thing is ..........it is wierd!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? bkc56 10/31/10 11:37 AM
In my case Gmail will work correctly in IE8 - either the 32bit or 64bit.

OK, then that makes Firefox pretty suspect.

If it was me, I'd uninstall it, download a fresh/latest version, and re-install.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? In_LandSea 10/31/10 11:41 AM
I have tried deleting my FF profiles and replacing them, uninstalling FF then restart then re-install FF - nothing fixes it.
 
What I know from a process of elimination is that only 1 of my Gmail accounts is affected. When I access my other Gmail accounts in FF - they work fine...........................I do believe this is a Google Gmail server issue!!!!!!!!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? LemonAid 11/1/10 11:40 AM
Hi everyone, 

It looks like this is a new issue with Gmail on Firefox 3.6.12. The team is aware of the issue and is working on it.

In the meantime, please try clearing your cache and cookies (instruction below) or using a different browser.

Thanks for your patience,

LemonAid
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? tob145 11/2/10 5:19 AM
I have the problem in my Ubuntu computer, with FF 3.6.12. Can´t compose, reply, etc. (only in html mode, where I can´t switch among accounts to send emails). But in my notebook, Windows Vista, and the same version of FF, everything works OK. So it appears not to be FF, or only the linux version?
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? nanaharashuya 11/2/10 11:43 AM
LemonAid,
Right now I am using another browser, it's the only solution I have found. The strange thing is that this problem only occurs with 1 of my gmail accounts, in the same browser.
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? tlgrimard 11/2/10 7:22 PM
Not true LemonAid, many of us sre still on older versions. My account is fine but my wifes isnt. Same pc, same browser
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? In_LandSea 11/3/10 7:14 AM
Here is the sloution for FireFox, just don't ask me why.
 
"For me, the problem was something called "dom storage" and here is how to fix it:

1.  In your Firefox browser type "about:config" (do not use quotes and there is a semicolon after about)
2.  It will show "This might void the warranty" click on "I'll be careful I promise"
3.  In the filter bar, type "dom.storage" (do not use quotes and there is a period after dom)
4.  You will see "dom.storage.enabled" and under "value" it will say "false"
5.  doubleclick on "dom.storage.enabled" so that under value it now reads "true"
6.  You are done.  Close your browser and then open it again.

**poof** everything should work like it once did"
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? jjllmmss 11/3/10 8:21 AM
Same problem, sorry to say. In my case it happens when I try to reply to a message, I cluck reply and nothing happens. At least I can read messages....
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? scubadivr 11/4/10 6:37 PM
In_LandSea --

your solution worked for me -- thanks
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? Ginene.Szcz 11/6/10 6:41 AM
Mine does the same thing, i can open an email and read but when i hit reply it just says loading... forever, and i cant compose an email either.  then i tried my desktop and it worked fine!  both my laptop and my desktop have windows vista and im using internet explorer on both so i cant figure out what the problem is.  HELP, GOOGLE!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? fazleskhan 11/11/10 9:32 AM
enabling dom storage fixed the problem for me

@In_LandSea thanks!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? shave9 11/25/10 12:59 AM
Disabling Buzz sorted out the problem for me!

Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? tamarajorquiera 1/11/11 12:18 PM
I have the same problem,
It started for me in the To: box, I couldn´t write in it, just paste. Now the same is happening in the messae box, I can paste stuff but not write my message!!
NEED HELP!
Re: My email suddenly will not load. I click on a message and it just says "loading" at the top forever! Any ideas? musicnet356 1/17/11 7:43 AM
I have a Macbook Pro with OS 10.6.6 and a Chrome browser. If I switched to Safari I got the textbox then switching back to Chrome still didn't cure the problem. If I remained with Chrome I got no textbox after switching from standard to basic HTML. Similarly, no help with clearing caches, nor resetting the computer.

What did cure the problem for me was that I had a theme on when the problem occurred. I then switched to a different, simpler theme and the textbox returned.
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