|What is your primary frequent flyer number mean?||monica6012||12/25/09 11:18 PM|
Explain your issue in full detail here:
We were trying to reset our password? we get a reponce to enter the primary frequent flyer number just wondering what the number is ???????
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|Re: What is your primary frequent flyer number mean?||bkc56||12/25/09 11:26 PM|
A frequent flier number is an ID or membership number for a airline to trach the number of trips you have made. If you fly a lot you can earn upgrades and bonuses.
The fact that you are being asked that question for a password reset implies (to me) that your account has been compromised and someone had changed your security question, and probably your secondary e-mail also.
That means a reset won't work for you and you'll need to use the account recovery form (the 2nd link below).
This page will help you through the account recovery process: http://mail.google.com/support/bin/answer.py?hl=en&answer=46346
For information about account recovery (includes a link to the Account Recovery Form) see: http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=117219