Categories: Managing Settings and Mail :

Desktop notification not working

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Desktop notification not working tmoncho 1/27/11 2:40 PM
Explain your issue in full detail here: The just released Desktop Notifications in Settings/General is not working for me. Everything is enabled according to instructions [both in Gmail settings and Chrome settings]. Any advice is appreciated.





Please Also Include:
Operating system (e.g. WinXP): WIN7
Program and version you use to access Gmail (e.g. Internet Explorer 7 or Outlook 2003):  Chrome 9.0.597.83
Your antivirus software (e.g. Norton 2007): Kaspersky Anti-virus
Any extensions, toolbars or plug-ins: 30 extensions [including BuzzerList, Rapportive and Taskforce], no tool bars. 
Re: Desktop notification not working injeanious1 1/27/11 5:39 PM
The just released Desktop Notifications in Settings/General is not working for me. Everything is enabled according to instructions [both in Gmail settings and Chrome settings]. Any advice is appreciated.


Operating system (e.g. WinXP): WIN7
Program and version you use to access Gmail (e.g. Internet Explorer 7 or Outlook 2003):  Chrome 8.0.552.237
Your antivirus software (e.g. Norton 2007): AVG 2011
Any extensions, toolbars or plug-ins:  no idea
Re: Desktop notification not working tmoncho 1/27/11 6:20 PM
Sorry, but I don't see any answer to my inquiry in this reply. :(
Re: Desktop notification not working Thapar 1/27/11 11:55 PM
The Desktop Notifications do not work for me either. I have it enabled in Gmail for emails and chat. When I got the banner where Chrome requested permission for the Desktop Notifications, I allowed it. It is listed to "Allow" in the Exceptions of Content Settings>Notifications (where it is set to ask when a site wants to show desktop notifications).

OS: Win7 Home Premium 64bit
Chrome ver: 8.0.552.237
Antivirus: MS Security Essentials
Extensions: Adblock Plus beta 1.0.26, DivX HQ, DivX Plus Web Player HTML5 <video>, Chrome to Phone, Google Voice
No toolbars
Re: Desktop notification not working _Daniel_ 1/28/11 12:06 AM
Also not working here.

OS: Win7 Home Premium 64bit
Chrome ver: 9.0.597.83 beta
Antivirus: Avira Antivir
Extensions: Tried with none installed and doesnt work as well.

Re: Desktop notification not working sneakypete 1/28/11 5:13 AM
Ditto. Chrome also doesn't ask whether I want to enable notifications for gmail. 

Operating system (e.g. WinXP): WIN7
Program and version you use to access Gmail (e.g. Internet Explorer 7 or Outlook 2003):  Chrome 9.0.597.83
Your antivirus software (e.g. Norton 2007): AVG
Any extensions, toolbars or plug-ins: all disabled
Re: Desktop notification not working bseybolt 1/28/11 6:45 AM
Not here either. 


OS: Mac OS 10.6.6
Chrome version: 8.0.552.237
No anti virus
Extensions: 1password, Adblock, AwayFind, Browser button for AdBlock, Evernote, Docs PDF/PPT viewer, Drupal for Chrome, Notifier for Google Wave, QuiteTube, StayFocusd, Web Developer, WHD Notifier


Re: Desktop notification not working bobertf 1/28/11 5:42 PM
Nor here. It never asks for permission.

OS: Chrome OS 0.9.128.14
Chrome version: 8.0.552.344
No anti virus
Extensions: AdBlock, android2cloud, Chrome for a Cause, Delicious Bookmarks Extension, FlashBlock, goo.gl URL Shortener, Google Calendar, Chrome to Phone, Google Mail Checker, Google Voice, Graph Your Inbox, Scratchpad, Send from Gmail, Web Clipboard
Re: Desktop notification not working EjhDev 1/29/11 8:51 AM
For those of you that say it doesn't ask for permission go to Settings>General and go down to that point and click on the link that says click here to enable. It doesn't work for me either but that is how I got it to ask for permission. Hope someone gets it to work
Re: Desktop notification not working EjhDev 1/29/11 8:56 AM
Forgot this
Operating system Windows XP SP3
Program and version you use to access Gmail (e.g. Internet Explorer 7 or Outlook 2003):  Chrome 10.0.649.0 (Canary), Chromium 10.0.651.0, and Chrome Dev 10.0.645.0
Your antivirus software (e.g. Norton 2007): AVG 2011
Any extensions, toolbars or plug-ins: 10 testing my own extensions on Canary and Chromium, Dev none
Re: Desktop notification not working tmoncho 1/30/11 4:45 PM
It's now working...sometimes. What is annoying is that the pop-up isn't visible long enough for me to click on the 'wrench' icon and then on settings....so I can't tweak the settings which may help at least with the visibility time of the pop-up. 
Re: Desktop notification not working tmoncho 1/30/11 4:47 PM
Oh well.....I finally acted fast enough to click on the settings when a pop-up appears. There is no way to adjust the visibility time....just some security settings. Meh.
Re: Desktop notification not working Timmmmaaahh 1/31/11 2:04 AM
It used to work when I first installed it last week but after one reboot it stopped. Now I just keep getting an unclickable bar in Gmail that asks me to enable the notifications.

[Win XP SP2, Chrome portable 9.0.597.67]
Re: Desktop notification not working asrusch 1/31/11 11:52 AM
I just spent the last hour troubleshooting this. I found that:

For the desktop notifications to work properly, you have to have your Gmail open in a tab in Chrome.

(Confirmed on the latest beta and dev builds on: Ubuntu 10.10, Mac OS 10.6.6, Windows Vista/7)

It does not have to be in focus (you can have it minimized/using another tab) but it must be loaded. If you don't, the desktop notifications won't come in.

In my opinion, the users should be notified of this requirement, possibly in italics in the Notification settings section in Gmail settings.
Re: Desktop notification not working EjhDev 1/31/11 12:08 PM
Asruch I think we all know that gmail does mention that in the learn more section... It doesn't work for me even if I am staring at the gmail inbox when I get a new message.
Re: Desktop notification not working asrusch 1/31/11 12:12 PM

Nowhere on that page does it say Gmail must be loaded. 

Did you check your Chrome Settings? Go to Chrome prefs, then "Under the Hood" tab, then "content settings" button (at the top), then "Notifications" section. I just set it to allow all sites to display notifications or you can choose the last option and add "mail.google.com" to the list. 
Re: Desktop notification not working tmoncho 1/31/11 12:19 PM
I always have Gmail on a pinned tab. The notifications are still working sporadically......but they seem to be working more often, and staying visible longer, so maybe they are tweaking it as they get feedback. Most reliable, ironically, are the notifications for posts on this forum. Go figure.
Re: Desktop notification not working EjhDev 1/31/11 12:36 PM
Sorry then I was wrong... Unfortunately at the moment my computer is having BSOD problems I will try what you suggested when I get it fixed. Yesterday computer is fine today fine for a while then BSOD... Not good.
Re: Desktop notification not working EjhDev 1/31/11 12:37 PM
iPhones are so slow at getting work done I need an android haha
Re: Desktop notification not working Jeremiah.L.Burns 2/4/11 1:26 AM
Not working here.  Pinned GMail tab as well.

Chrome: 9.0.597.86 beta
OS:  Win XP Pro Sp3
Notification Exception: https://mail.google.com

Re: Desktop notification not working Jeremiah.L.Burns 2/4/11 2:24 AM
I got mine working by switching over to notifications for ALL mail rather than only for important mail.  I wasn't getting any 'important' mail at the moment, so couldn't properly test. 

Will try again later with 'important-only' switched on and see how it goes.
Re: Desktop notification not working artsretired 2/4/11 4:17 AM
This is an example of the egotistical attitude of big corporations and their programmers.  I only learned of the new feature by accessing my gmail account.  I was never clearly given a choice for notifications.  The new feature had been added to my account and TURNED ON.  I finally found the instruction about settings to turn notification off and I did so.  IT DID NOT WORK. Google said notifications were OFF but they were not.  My GMAIL window is now loaded with tabs.  When I calll up MAIL now, it takes forever to load it.

art schwartz
Re: Desktop notification not working Timmmmaaahh 2/4/11 5:48 AM
Art, it looks like your problem isn't related to Gmail but to your system. It's ironic anyhow: you're trying to turn it off while it's on and we're trying to turn it on while it's off, hah! It's most unlikely that Google will turn on stuff without asking/notifying you. Didn't you get the message on top of your screen to ask you about turning notifications on? Perhaps you accidentally clicked it?
Re: Desktop notification not working Timmmmaaahh 2/4/11 5:51 AM
Oh, and what do you mean with "My GMAIL window is now loaded with tabs"?
Do you mean you're getting popups notifying of new mail while the Gmail tab is focussed?

(sorry about re-posting, can't seem to edit on here)
Re: Desktop notification not working Steve4 2/4/11 7:22 PM
Welp, not working for me either.  Find it rather incredible with such an obvious popular addon, that "we" don't have a resolution.....
Re: Desktop notification not working bobertf 2/5/11 9:43 AM
Maybe this will help. I'm not sure if all the steps I describe are necessary.

I would get the chat notifications for some reason, but not the email ones. This is despite the fact that I never was able to give mail.google.com desktop notification permission. I clicked the wrench in the corner of a chat notification and selected the option to enable desktop notifications from the site. (If you click the wrench again, the option says 'Disable', implying that it somehow let some notifications by without permission.)

I did some testing to see if emails would work. It doesn't appear to work when sending from the same email address (say, from a phone), whether it's marked important or not. I closed the Gmail tab and opened a new one and that still didn't work, so I sent from a separate email address in an incognito window and it worked just fine, both when the option is set to all email or important-only.

This is on another machine than the one I mentioned in the post above, but most of the details are the same except OS and Chrome version.
OS: Ubuntu 10.10
Chrome version: 9.0.597.83 beta

I'll try it on my other machine later and see if I can replicate it.
Re: Desktop notification not working Steve4 2/5/11 9:59 AM
The new mail display notice just worked for the first time about an hour ago and I haven't made any changes since "turning it on" a week ago.  Weird or what.  The display sure doesn't stay up very long, couple of seconds...what's with that?  Sigh...  The Google Mail Checker Plus extension is 100x better, so guess I'm not going to worry about it; you'd think google would have done a better job of implementing it...oh well.  Enjoy your weekend.
Re: Desktop notification not working bobertf 2/5/11 10:50 AM
It works on my Chrome OS machine. Mail.google.com shows up under permissions already. I'm not sure if this is something that syncs with Chrome Sync or what, though.

Also the notifications show up for me and stay there until I click on them.
Re: Desktop notification not working tereda 2/7/11 8:03 AM
I turned on desktop notification, and now cannot get the chat to work. I think it must me some firewall that got activated. 
I have no Idea what to do. Google allways does this on the other hand - with every new feature there is a period of a few weeks that it doesn't work and later they get it fixed. I'm not sure if this can be fixed from their side, I just installed win7, chat was working perfectly with notifications on winxp, why did the chat stop when I turned on notifications on win7 is what I canot understand. Its really frustrating with little problems like that.  
Re: Desktop notification not working Timmmmaaahh 2/10/11 3:48 AM
Okay, notifications seem to be working now. I just went to my (general) settings and had to click "Click here to enable desktop notifications for Gmail." instead of clicking on the one that keeps popping up on top of the screen. The nuisance now is that I have to do this every single time I restart Chrome, whether in Incognito or not )-:
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