Categories: Managing Settings and Mail :

How do I get a read receipt?

Showing 1-260 of 260 messages
How do I get a read receipt? tink802 6/23/09 11:05 AM
How do I get to the option for a read receipt on an email message I am sending?
Re: How do I get a read receipt? Janakadis 6/23/09 11:12 AM
This option is not available in Gmail. As per my knowledge none of the web based mails has this option..
Re: How do I get a read receipt? attic rooms 7/1/09 10:00 AM
 gmail should make this available
Re: How do I get a read receipt? bradrel 7/1/09 11:36 AM
That feature can be requested here: http://mail.google.com/support/bin/static.py?page=suggestions.cs
Re: How do I get a read receipt? Geegirl 7/14/09 8:50 PM
Wouldn't it just be easier to have it as it option in the settings, or in the compose message area, that way you could do it per email and not have to keep setting & resetting for different emails! Please google, can you consider this, hard when your travelling and you need to know someone has got your mail for you to continue your journey, or whether you need to contact them by alternative means!
Re: How do I get a read receipt? smseilerslp 7/15/09 12:16 PM
It's really surprising and frustrating that an entity like Google / Gmail doesn't have something as basic and so useful as a READ RECEIPT.  I agree with Geegirl:  within the standard program, give us the capability to select this feature on an as-needed basis in the composing window (just like attaching a file, etc).  If we have to go all over the internet (as bradrel indicates) -- maybe that's why there are so many problems. Make it work, Google !
Re: How do I get a read receipt? edirt 7/16/09 6:29 AM
I Agree as well. A better email service like this one should have all features. Some people like myself really depend on that feature alone. Most of my emails require an immediate response. So for me to see and know when you received my email is VERY important.
Re: How do I get a read receipt? stepha.l 7/18/09 11:00 PM
Yahoo has a read receipt function, so it is certainly possible for web-based mail. If you feel it's sufficiently important you could either change, or keep two accounts (which is what I do).
Re: How do I get a read receipt? guydeas 7/19/09 11:07 AM
@ Janakadis

SAPO Mail has the read receipt feature, so, it's not true that no web-based e-mail services have this feature.
Re: How do I get a read receipt? plasdesk 7/21/09 10:42 AM
I, too, think that Google should make this function available. Recently, several of my important emails have not been delivered. The problem may lie with the recipient's email provider. However, if  I don't receive a receipt, I will at least know that the mail has not been opened and can contact the recipient. As I use this account for business, I send and receive numerous emails daily. It would be far too time consuming to query each one.
Re: How do I get a read receipt? Jerry C Mancuso 7/21/09 10:58 AM
I know it may be obvious to most, but to answer the initial question in case someone doesn't know:  If you use a desktop client for your email, like Outlook or Thunderbird, then you can set them up for Read Receipts.  Hopefully Gmail.com will implement this setting, but for now it's not available from the web based Gmail email.
Re: How do I get a read receipt? maria.tsappou 7/22/09 4:51 AM
I agree...should have been done a long time ago...
Re: How do I get a read receipt? umberts.deli 7/23/09 8:50 AM
Well now that i know there is no way of gettting a read reciept I guess I will have to find som other e-amil to use such as Yahoo that does support such a feature. This si rediculous that g-mail does not have this feature. Google where did you learn to program for ease of use and customer satisfaction.
Re: How do I get a read receipt? Joshua 7/23/09 8:53 AM
Yahoo (and most other webmails) don't support read receipts either. See:
Re: How do I get a read receipt? Nicole Mazzanti 7/27/09 10:48 AM
Please, Google, make this available!  I had this function with my Yahoo mail years ago.
Re: How do I get a read receipt? chrisfernando 7/28/09 3:55 PM
yahoo does offer read receipts and i'm aware of a few others that do as well. i don't understand why gmail would not offer one. is this on the horizon or should we forget about it?
Re: How do I get a read receipt? JohnyR 7/28/09 4:04 PM
I am quite sure they are able to implement it, but it will be probably working only in "Gmail" network...
On the other hand, there might be some security / privacy concerns (not everybody wants to inform others when they read theirs messages)
Re: How do I get a read receipt? Joshua 7/28/09 4:16 PM
It's not really an important point, but if yahoo offers read receipts, why does their help page say they don't:
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/basics/basics-17.html
I don't use yahoo mail that much, but I don't see any way to do read receipts there.
Re: How do I get a read receipt? rsahu26 7/31/09 7:33 AM
The option is available with rediffmail and gmail should make a provision for this.
 
Re: How do I get a read receipt? timseal 8/1/09 12:18 AM
Absolutely horrible.  All these shiny features in gmail that are mostly useless anyway, and they can't even be bothered to implement something that's been around for decades elsewhere.

Google: "Sorry, can't do the complete email thing I'm afraid, but it can make you a cup of tea using a new Labs feature!"

Re: How do I get a read receipt? Babylon_n_ting 8/5/09 11:41 PM
Hushmail web email offers read receipt from their web interface, contrary to what Michelle (Google employee says).
Re: How do I get a read receipt? meerkatkate 8/9/09 1:13 PM
AOL has read receipt. guess I'll go back to them.
Re: How do I get a read receipt? SN 8/9/09 1:31 PM
Meerkatkate,
This is only for another AOL member. 
Re: How do I get a read receipt? kashanh 8/17/09 9:21 AM
I agree, there should definitely be a way to do this.  This could be a very important option in Gmail.  I don't think I would have used it if I knew this from the beginning!!!
Re: How do I get a read receipt? rjleidich 8/20/09 11:39 AM
Every mail program I have used has the read receipt--and has had for a very long time.  The engineers should have their pay docked for this, among several other things.
Re: How do I get a read receipt? softie42 8/21/09 5:38 AM
Lineone.net (now tiscali) also do read receipts. I wonder what would happen if I configured outlook to gmail? Would I be able to get a read receipt then?
Re: How do I get a read receipt? alhende1 9/2/09 9:36 AM
If this is not an available feature then there wouldn't be a box automatically assigned to filter read receipts setup.
Re: How do I get a read receipt? jdeninno 9/6/09 6:04 PM
i will get in line and say that YES this is an important function. i dont use read receipt often but there are some emails that i am not expecting a response but would really like to know that someone got it and opened it. i wont go as far to berate gmail because it is FREE but it would be more useful.
Re: How do I get a read receipt? OuyangDan 9/29/09 10:06 PM
Yahoo and MSN (hotmail) both have the read receipt mail feature, so yes, as we see here, several web based emails have read receipts.  I switched to Google Gmail b/c the security features are better than those other two, but they don't have the simple read receipt feature.  That would be helpful and useful.
Re: How do I get a read receipt? Joshua 9/30/09 6:03 AM
Another person who claims that Yahoo does read receipts, in direct contradiction to their help pages. Can you describe exactly how you get a read receipt in Yahoo?
Re: How do I get a read receipt? tom brown 10/8/09 9:34 AM
Maybe if gmail would respond to these requests on why they can't, or it's not feasible, etc to have a read reciept on their service, people would at least know what's going on and live without it or go elsewhere.  gmail doesn't want to remain a 2d  tier service forever, even if it is free.
Re: How do I get a read receipt? ITboy 10/8/09 12:19 PM
Wow!  I'm surprised this is not supported yet.  Yet another item for the Outlook lovers in the office to throw up in my face about the move to Google Apps :(
Re: How do I get a read receipt? nadirshaw 10/13/09 12:15 PM
The consensus of opinion in this thread is that numerous email programs have the Read Receipt option. As can be seen from the replies so far,
YAHOO / MSN(HOTMAIL) / OUTLOOK / AOL / REDIFFMAIL / SASPO / HUSHMAIL / TISCALI all have this feature in some form or the other.

Can Technical Personnel at Gmail at least advise their users on this thread if they are working on it or not ?

Gmail earnestly  requests users to send them suggestions and feedback. So it behooves Gmail to respond at some stage if they have rejected, are considering or are in the process of developing the facility; in the last 2 cases, periodic feedback through such Forum threads is the least of any organisation's obligations to its clients.

Google does seem to grossly lack in this respect.

To give Google its just due, overall it still is the best email program of all available.

Cheers. 

Re: How do I get a read receipt? Joshua 10/13/09 12:32 PM
My research says that neither yahoo nor hotmail have read receipts. AOL has read receipts only when sending to another AOL member (which is not at all what people here are interested in). So none of the largest webmail providers support this. Most desktop clients, on the other hand, do offer read receipts (and can be used with gmail if you want).

Google almost never comments on future features.
Re: How do I get a read receipt? nadirshaw 10/13/09 3:49 PM

Joshua, thank you for your response.

You may be quite right when you state that neither Yahoo nor Hotmail support Read Receipts. I currently use Gmail exclusively. Perhaps others in this thread who use Yahoo or Hotmail can either reiterate their stand or comment further.

Feel confident that you and virtually all Gmail users will unequivocally agree that Read Receipts is an extremely useful, desirable and even an essential and necessary facility which is much overdue in being incorporated into Gmail far more than some other features which many will categorise as mere bells and whistles.

By your own implied admission, other webmail providers support the Read Receipts facility.  You have also stated that most desktop clients offer Read Receipts. So there should be no software or compelling legal impediments to incorporate it into Gmail. And Gmail prides itself on being a leader in providing useful new facilities to its users. SO WHY SHOULD GMAIL NOT LEAD THE PACK AND BE THE FIRST AMONG THE LARGEST WEBMAIL PROVIDERS TO INCORPORATE THIS FACILITY?? 

Furthermore, you state that AOL provides Read Receipts only for emails between AOL users. WHAT MAKES YOU CONCLUDE THAT NO GMAIL USER IS INTERESTED IN SUCH A FACILITY? SURELY ALL GMAIL USERS WOULD UNANIMOUSLY BE INTERESTED IN HAVING READ RECEIPTS BETWEEN GMAIL USERS, AT LEAST AS A START.

Yes, the only issue which possibly needs to be considered before introducing this highly desirable and much in demand facility could be that of PRIVACY. Some recipients may not like the idea of a Read Receipt being sent back to the sender. This can easily be addressed by a software programmed option whereby the recipient can inhibit the outward dispatch of Read Receipts to specific or universally all email addresses; if inhibited by the recipient, the sender accordingly gets an advice immediately when the email is transmitted by him; if allowed by the recipient, the sender is either automatically informed when the recipient opens the email, or the option could be invoked one way or the other just before opening the email, in which case, if disallowed, no advice is sent at all to the sender at that point.

Lastly, your statement that Google almost never comments on future features” seems to be a policy decision which you have surmised from your long association as a Top Contributor. Don’t you think that this policy needs to be reconsidered and revised to some extent ?  Gmail earnestly invites feedback and suggestions for improvement from their users. Isn’t it a matter of customer friendliness, or common courtesy if nothing else, to send a short clear unequivocal response through the Forum thread to the user and others who have taken the time, trouble and pains to put forward their suggestions and views?...... selectively, at least, in the case of high demand and critical issues?

However, despite everything, may I reiterate that for me, overall, Gmail is currently the best webmail provider there is.

Cheers!  

Re: How do I get a read receipt? bkc56 10/13/09 4:11 PM
Feel confident that you and virtually all Gmail users will unequivocally agree that Read Receipts is an extremely useful, desirable and even an essential and necessary facility which is much overdue in being incorporated into Gmail far more than some other features which many will categorise as mere bells and whistles.

Perhaps, but I think there are other features that many more people desire than read-receipts.  Some that come to mind are un-grouping of conversations, hierarchical labels, and sorting of messages.


So there should be no software or compelling legal impediments to incorporate it into Gmail.

There is the fact that read-receipts need to be supported by the receiver's client or server to send the receipt back to the sender.  If it's not supported, the sender gets no information and doesn't know if the person didn't read the message or it simply isn't supported.  In some ways not knowing would be worse than not being able to send one at all.  It would clearly generate a LOT of help requests in these forums:  "I requested a receipt, I know they read the message, why didn't I get one?".

Read receipts are a feature that requires dependence on support in code that Google has no control of.  That makes it absolutely impossible to make a solid feature that works for all Gmail users.


Don’t you think that this policy needs to be reconsidered and revised to some extent ?

Probably not.  Saying you're working on a feature set's people's expectations and can create a lot of complaints if the decision is made to stop development or if it doesn't end up the way everyone expected it would.

In a way, one could consider Google Labs as the "announcement" of features under development.  Even those don't all survive.
Re: How do I get a read receipt? nadirshaw 10/13/09 5:33 PM
bkc56, Thank you for your reply.


Perhaps, but I think there are other features that many more people desire than read-receipts.  Some that come to mind are un-grouping of conversations, hierarchical labels, and sorting of messages.

Really now!! I will leave it to other regular small-time users of Gmail (like me) to decide if Read Receipts is of almost paramount importance or not. I would also suggest that everyone reading this thread also reads the spate of comments to Joshua's Knol at
[1]

There is the fact that read-receipts need to be supported by the receiver's client or server to send the receipt back to the sender.  If it's not supported, the sender gets no information and doesn't know if the person didn't read the message or it simply isn't supported.  In some ways not knowing would be worse than not being able to send one at all.  It would clearly generate a LOT of help requests in these forums:  "I requested a receipt, I know they read the message, why didn't I get one?".
Read receipts are a feature that requires dependence on support in code that Google has no control of.  That makes it absolutely impossible to make a solid feature that works for all Gmail users.

You are quite right. But surely Gmail users will accept a clear, succinct explanation, reproduced in or below the Read Receipt button box, that Read Receipt responses from Gmail are reliable, but not necessarily those from other webmail providers?  And if Gmail is the leader among the large webmail providers to start this facility, others will almost certainly jump on the bandwagon. Someone has to make a start somewhere, and not unnecessarily make it into a chicken and egg dilemma.

Probably not.  Saying you're working on a feature set's people's expectations and can create a lot of complaints if the decision is made to stop development or if it doesn't end up the way everyone expected it would.

Honestly, bkc56, this is like saying "Do PLEASE send me cake, I will certainly eat it, but you cannot expect me to thank you or tell you how enjoyable it was, and furthermore, the credit for getting the cake is totally mine.....after all, you did not need to send it to me!!!"  I think a policy of honesty and straightforwardness, stating that in the light of so-and-so fact, the issue has been held up, shelved or given up altogether for such-and-such a reason. There will be some protests, but that's all part of the the game of give and take. Noone can force Gmail to do anything......after all it is a free service. So what's the problem?
Why keep users in the dark for weeks together during a debugging process when an ongoing facility unexpectedly shuts down?

In a way, one could consider Google Labs as the "announcement" of features under development.  Even those don't all survive.


Quite right, so what's the problem in honestly advising users the status of suggestions even before the proposal reaches the level of a Google Labs "announcement" ?

Cheers!

Re: How do I get a read receipt? bkc56 10/13/09 7:07 PM
But surely Gmail users will accept a clear, succinct explanation, reproduced in or below the Read Receipt button box, that Read Receipt responses from Gmail are reliable, but not necessarily those from other webmail providers?

You haven't spent much time reading the forums have you?  People don't understand simple things like the difference between labels and folders, or that when you delete permanently (from Trash or Spam) it really means permanently - you can't get it back.  There will be lots of people who would not understand why read-receipts sometimes don't work.

Also, could you please not use bold for all your posts.  It's distracting, and there's no point.
Re: How do I get a read receipt? nadirshaw 10/14/09 12:43 AM

bkc56, Thank you for your response.

Your point is well taken.......am not using bold for this reply since it distracts you. My apologies.

I am, however, not a geek to the extent that I do not have the time or the inclination to pour over every forum subject except perhaps the one/s that concern what I am posting. This definitely puts me into the possibly 90% silent (till now!) majority who use Gmail primarily or exclusively to simply send and receive emails, and additionally for its stability and many excellent facilities. I quite agree with your statement that many in this silent majority are initially ignorant of matters like the difference between labels and folders, and that permanent deletion from Trash or Spam is really permanent. But let's not allow familiarity to breed contempt for such individuals.......noone learns immediately, in one shot, what experienced users and scholars of Gmail consider to be basic and most elementary.

What truly upsets this silent majority is the lack of simple responses and posts by Gmail's technical and administrative personnel on issues which are a problem. To digress a bit, may I illustrate by means of an example, the Custom Label Colours facility. It is listed as an available Lab feature under Gmail Labs. I recently went batty, spending much time and effort trying to figure out why I could not get it to activate, until I happened to see the posts about the glitch in this facility on Gmail Forums. Is it too much to ask that a small comment (Temporarily Withdrawn, or Temporarily Inactive, or Facility Under Repair) be added against the description for the facility under Gmail Labs?

The 90% silent majority too will understand that Read Receipts will not work under certain circumstances if they are forewarned and clearly told that the facility will work for emails within Gmail but not necessarily so for Emails to addresses on other webmail providers. The latter is not sufficient justification for not developing the facility as is quite evident from the spate of posts in this thread and comments under the Knol topic by Joshua.

Cheers!    
Re: How do I get a read receipt? Zymoan 10/20/09 4:11 AM
Read receipts are VERY unreliable anyway. Most people have to click to accept sending a read receipt and many even have their desktop clients set to automatically ignore read receipts. However you can you Read Receipts with Gmail if you use a desktop client to handle your GMail rather than the website. Or indeed just use the desktop client to send the emails you want to request Read receipts with. Gmail will still show all the sent emails in the sent mails in the web client and of course received receipts will also show in both desktop and web client.
Re: How do I get a read receipt? nadirshaw 10/20/09 3:35 PM
However and whatever the dissenting opinion, the majority opinion remains ~
"WE WANT DELIVERY & READ RECEIPTS WITH AS GREAT A LEVEL OF RELIABILITY AS THE BEST  THAT IS CURRENTLY AVAILABLE WITH OTHER WEBMAIL PROVIDERS."

At the cost of repetition, Gmail could make a start by developing the facility to closely mesh in and interface with the read receipt facility already developed by other webmail providers. A common platform to interface this facility between, say, Gmail, Yahoo and Hotmail could perhaps be mooted by Gmail . Once the basic common interface software is developed by the big 3, all other webmail providers will clamour to get onto the bandwagon.

Yes, the demand is certainly there. The only thing is that this project requires a level of commitment and self-challenge by Gmail, something which evidently seems to be sorely lacking at this point of time.

Cheers! 
Re: How do I get a read receipt? bkc56 10/20/09 3:44 PM
...something which evidently seems to be sorely lacking at this point of time.

I find it a challenge to accept that you have the insider knowledge of Google's staffing and project priorities to make statements about what they are and are not committed to.

:-)
Re: How do I get a read receipt? nadirshaw 10/21/09 4:36 AM
bkc56, Thank you once again for responding!

The statement made about Google is neither definitive nor is it generalised - I clearly referred to this specific project on Delivery and Read Receipts, and it is you who have taken the statement out of context. There can be no doubt in everyone's mind that Google's technical personnel are committed and top-notch, and have clearly stated this before in this thread. How else could they have developed Gmail to be perhaps the world's most respected email system and a massive challenge and source of constant worry to Hotmail, Yahoo and others? And it's free for all of us to use! But it should be respected that it is our feedback and their response which keeps Gmail up there where it is. Gmail's main problem is that they are diffident in responding clearly, directly and in detail to user feedback, even by means of initial canned answers.

At the cost of repetition for the benefit of us Level 1 users who are in the absolute majority and who know that this facility is actively offered by other webmail providers, there can be absolutely no doubt that there is a clamorous demand for Read/Delivery Receipts in Gmail by almost if not virtually all Level 1 users, .......as clearly evidenced by the plethora of posts in this thread and the string of comments under


                   
.......and  despite higher level users giving various reasons why it is inconsistent in the scheme of projects in Google's pipeline........in fact it does seem that you and other top contributors are the ones who have insider knowledge of Google's staffing and project priorities!

The fact is that Delivery & Read Receipts are definitely possible within Gmail, ie from one Gmail address to another, and possibly can be developed concertedly with other webmail providers for email between them. The fact is that the massive Level 1 user feedback clearly indicates this to be essential, basic and extremely high if not top priority for them.
 
(Sorry, I had to bold this!)

Yet, even after this explanation, if anyone has taken umbrage with my statement, albeit taken out of context, I take it back. However, it is hoped that our exchange in this thread reflects the high level of frustration Level 1 users feel with the non-response to the almost silent majority by Google's guys and gals.

No offence to anyone, please. We are all on the same side behind Google and its dedicated team. But at the same time, no one group should take others for granted.

Cheers. 

 
Re: How do I get a read receipt? muffin molina 11/22/09 4:18 PM
As others have indicated, this is a simple but critical option for  many of my  messages - plus, several messages have not reached people, and I have no  knowledge of it until they get back to me to let me know they're still waiting... so, I'm outta here - back to Outlook!
Re: How do I get a read receipt? plasdesk 11/22/09 5:06 PM
Read receipts are money in the bank to me. If my emails don't arrive, I don't get paid for the work I sent.  In the end, it's up to me to make sure everything arrives, and on time. It would be much easier to have this done automatically, to save my time in calling to check if an email has arrived.

The grouping of conversations ... has both advantages and disadvantages.
Re: How do I get a read receipt? nadirshaw 11/23/09 3:00 PM
Yes, while everyone should read Joshua's first reply (and his Knoll link) in this discussion as suggested by  gravi t  above, they should also read the string of comments under the Knoll article, almost all (including mine!!) disagreeing with the reasoning why Read/Delivery Receipts should not be developed by Google.

Cheers.
Re: How do I get a read receipt? nadirshaw 11/23/09 4:13 PM
Dear gravi t, your reply has, I am sure, truly placed a great weight on the collective shoulders of all us lowly Level 1 Google users. It would seem that we cannot express or project ourselves properly.

We have been figuratively shouting ourselves hoarse through these posts in this thread, with long, verbose, but clear, cogent, justifiable explanations by others and me, explaining what us normal lowbrow users want, and that what we want is not unreasonable since Read/Delivery Receipts are offered by other webmail providers. Yet Top Contributors like you simply go back to square 1 and take the wind out of our sails with such statements that you have made.

Do please credit us Level 1 users with the ability to think, reason, deduce and conclude. We all agree that such receipts cannot be flawless between service providers at this time, and this issue has been addressed in my post of 14October and my 2 posts of 21October2009. So why not at least make a start with email between Gmail users?

All I can say now is this, gravi t,  PLEASE READ THROUGH ALL THE POSTS IN THIS THREAD WHICH SUPPORT GOOGLE'S DEVELOPMENT OF READ/DELIVERY RECEIPTS AND THEIR JUSTIFIED REASONS, THE FACT THAT OTHER WEBMAIL PROVIDERS HAVE IT, ETC, ETC, ETC.

My apologies for the bold + caps, but this is the level of frustration that at least I as a Level 1 user have reached with such replies.
 
Yet, no offence please, to you or anyone else.

Cheers.


Re: How do I get a read receipt? bkc56 11/23/09 6:34 PM
Let me just add to gravi_t's comments to point out:  read receipts are unreliable.

:-)

The receipt function must be supported by the destination server or e-mail client, and there's no way to guarantee that all servers and clients in the world support it.  Therefore you may request a receipt, not get one, and have no idea if that's because the server didn't send on or the person didn't read the message.
Re: How do I get a read receipt? SteveBN2 11/24/09 8:31 AM
Read receipts are unreliable.
All the same, I do use them. For example, I send email to a few lists of people for various projects. Every few months I read-receipt the messages. When receipts come back I know those people are reading the emails. This shortens the list of people I need to phone up to check their email details. People often leave old email accounts without cancelling them, and mail can build up for months before messages bounce.
So receipts are useful even though they are unreliable.
If read receipts were available in gmail I would manage all my email through the web browser.
Re: How do I get a read receipt? bkc56 11/24/09 8:53 AM
That's a good point SteveBN2, but you appear to have realistic expectations and understand the limitations of a read-receipt implementation.  You represent a small percentage of the total population.  Everyone else would be posing here complaining that "Google read receipts suck; I know they got the messages but I never got the receipt back" and the like.  Most people would not get the fact that while a successful read-receipt return implies they opened the message (not read, just received or opened), the lack of one does not imply anything.
Re: How do I get a read receipt? nadirshaw 11/24/09 3:15 PM
There are things that can be made perfect first time round, and there are other things, like Delivery/Read Receipts, that one needs to start off "imperfectly", stating so clearly and unequivocally to all Gmail users, and improve in stages along with webmail software development and progressive standardisation. No one has said or can insist that Delivery/Read Receipts need to be perfect first time round; it is evident that they cannot. This has been stated and accepted by users supporting the development of this facility in Gmail. So please let us all stop harping on this aspect and using it to support the view that this facility should not be developed.

Granted that "The receipt function must be supported by the destination server or e-mail client, and there's no way to guarantee that all servers and clients in the world support it." Granted that emails that are delivered and read will be reported back to the sender as only Delivered, or Delivered and Read, or not at all if the relevant servers, email clients et al do not support the report-back system.

BUT THOSE THAT ARE REPORTED BACK TO THE SENDER THAT THE SENT EMAIL WAS DELIVERED AND/OR READ BY THE RECIPIENT WILL BE OF GREAT ASSISTANCE TO THOSE SENDERS WHO NEED THIS ADVICE, AS SteveBN2 HAS SO APTLY PUT UP IN HIS POST DATED YESTERDAY. Google can clearly state that there are no guarantees, with all the technical jargon being currently thrown at us lowly Level 1 users by the highbrows, and couch it further in all the legalese it can muster.

Please don't run us Level 1 users down, please don't presume that SteveBN2 "represents (only) a small percentage of the total population." Do please credit us Level 1 humans with some understanding of the matter. The overwhelming majority of us do "have realistic expectations and understand the limitations of a read-receipt implementation." For those of us who you feel will blame Gmail for inaccuracies, clear non-guarantees in the Delivery/Read Receipts option box or wherever will certainly be forewarning enough.

The so-called "Best Answer" in this thread is self-evidently and obviously correct in saying that "This option is not available in Gmail" but quite incorrect and contradictory to the subsequent plethora of posts in saying, actually presuming, that "As per my knowledge none of the web based mails has this option." Quite honestly, I fail to understand how it has been classified as the Best Answer. 

So the conclusion is ~

I t   w i l l   n o t   b e   p e r f e c t,  i t   w i l l   n o t   n e c e s s a r i l y  b e   a c c u r a t e,  b u t   9   o u t   o f   10   o f   u s   w a n t   i t,   i n c o r p o r a t e d   w i t h i n   G m a i l,   n o t   a s   a n   a d d - o n   w i t h,   s a y,   O u t l o o k .
P l e a s e   g i v e   u s   w h a t e v e r   i  s   f e a s i b l e   w i t h   c u r r e n t   s y s t e m s   a n d   s o f t w a r e.

What is so hard to understand in THIS?

Cheers!

 

Re: How do I get a read receipt? bkc56 11/24/09 3:40 PM
Have you all voted for it here http://mail.google.com/support/bin/request.py?contact_type=suggest under Helpful Additions?


Re: How do I get a read receipt? nadirshaw 11/25/09 2:17 PM
But it IS understood, gravi t !!......At least that Delivery/Read Receipts will be as reliable or unreliable as those available with other browsers.

Please see the posts from Level 1 users, overwhelmingly asking for the facility in whatever way Gmail can provide it, so long as it is at least on par with the same facility available with other browsers.

In other words, despite all these limitations, Level 1 users clearly want it!!  Why is it so hard to accept this?

And the implication in your post of a software based facility "NEVER being possible" or "never being made fully reliable" is fraught with future "eat-your-hat" connotations.

And bkc56, thank you for pointing out the link where one can vote for facilities to be developed by Google. Just goes to show......if it were not possible, why would Google even list the facility?

Cheers!


Re: How do I get a read receipt? bkc56 11/26/09 12:05 AM
I really don't understand what this obsession with levels is...

I believe he (and perhaps others) incorrectly (imho) assume that their level number somehow gives them less status or discredits their posts.  This is of course false, but it still appears to be a concern to him.


if it were not possible, why would Google even list the facility?

I don't believe anyone has stated (and definitely no Google employee has said) that a read-receipt function is not possible.  What I and others keep repeating is that it is not reliable.  There is a difference.

My primary concern is that despite any disclaimer, people will not accept that a lack of a receipt provides no information about the message (read or not).  Let me give a simple example...

It is rather obvious that removing a message from Trash or Spam (delete forever) is a permanent operations.  Forever means, well, forever.  Yet every day there are multiple posts on these forums from people who want a message back that they "deleted forever".  They simply don't get it.

The limitations on read-receipts would be much less clear than "delete forever".  I therefore would expect an on-going flood of questions (over and over since so few use search) about failed read-receipts.

In many ways, I think the customer dissatisfaction with an unreliable implementation would be much worse than the concerns about a missing feature.  Why would anyone want to be accused of poor code for a reliability issue they have no control over?
Re: How do I get a read receipt? SteveBN2 11/26/09 1:51 AM
I really don't understand this obsession with the reliability of read receipts.

They are not reliable. But they are useful. I use them. Many others do. Most of the time you don't need them. When they are helpful they are helpful.

As far as I know, my ISP isn't flooded with complaints from naive users about the unreliability of read receipts. In my experience, most naive users don't know anything about them. I don't know of any service that is thinking of withdrawing the facility of using read receipts because users complain they are unreliable.

I've voted for the facility, and I hope everyone who would find it useful will cast their vote too.
Re: How do I get a read receipt? bkc56 11/26/09 9:04 AM
I really don't understand...

We get that.

Bottom line is:  it really doesn't matter one bit what we think or post here.  If Google believes they can implement read-receipts in a manner that will be useful by the majority of Gmail users they will probably do it (eventually).  If not, they won't.

Our understanding is not required.
Re: How do I get a read receipt? nadirshaw 11/26/09 1:28 PM
Thank you for your support, SteveBN2. You have hit the nail squarely on its head. As you can see in this thread, despite the massive count of requests for Gmail to develop Delivery/Read Receipts, virtually all from normal day-to-day users of Gmail, they keep getting peppered now and then with one-liner or few-liner negatives from high level contributors to this thread.

My concern, not obsession, about Levels is simply that Google employees scanning these posts could possibly feel that more experienced contributors, i.e. the  ones with  higher levels, have concluded that the facility is  "unreliable", "cannot be done", etc. and consequently there is no urgency to develop it, especially when such negative threads from higher level contributors would awe down the normal Gmail users at Level 1 and evidently be a damper for them to post their comments again insisting that they feel it is nevertheless necessary for Google to develop the facility.

And may I repeat from earlier posts by me that normal, ordinary Gmail users do not want to complicate issues by using Outlook with Gmail to get the Delivery/Read Receipt facility. They require the facility incorporated directly into Gmail with whatever degree of reliability current software technology can give us as a start.

Removing messages from Trash or Spam (Delete Forever) is permanent, and this is certainly self evident to you and me. But every day, there are thousands who begin using PCs for the first time (yes, the so-called "obsession" with levels!).  And yes, these novices may perhaps initially think they can retrieve Deleted Forever messages. So what? It's a learning process for them without the help of a formal learning process. They post. They learn.

However, with regard to Delivery/Read Receipts, the facility, when developed, will certainly need to be clearly labelled inside or below the click button with words to the effect that the facility is not fully reliable due to lack of software uniformity, etc. While there would be a few, it is highly unlikely that the Google Forums "therefore would expect an on-going flood of questions (over and over since so few use search) about failed read-receipts."

As SteveBN2 has suggested, all those who want the facility incorporated into Gmail should cast their vote at
http://mail.google.com/support/bin/request.py?contact_type=suggest under Helpful Additions.


And may I add that all of us and others who find the facility useful should also continue to periodically post our request in this thread to Google to develop this facility.

No offence meant to anyone, none taken.

Cheers.
 
Re: How do I get a read receipt? nadirshaw 11/27/09 3:04 AM
Me: despite the massive count of requests for Gmail to develop Delivery/Read Receipts
gravi t: Poor Gmail - a dozen or so people comprise the "massive count" of its users...
Me: The count in this thread alone is between 20 and 25, let alone those under Joshua's knoll, and if you multiply that by the number of silent majority Gmail users, I would estimate the actual number in the multiple tens of thousands.

Me: the ones with higher levels, have concluded that the facility is "unreliable", "cannot be done", etc.
gravi t: Facts are facts. Sorry.

Me: My comment taken out of context. In any case, much in the world wide web was and even now is "unreliable",  "could not/cannot be done", etc, but a start was made, and imperfect facilities gradually became possible and continue to be perfected. Other webmail providers have ventured into the area. Why not Gmail? With Google's talented technical software pool, there is no doubt that they will be able to progressively improve the reliability of Delivery/Read Receipts beyond today's recognition, and way beyond what is currently available with other webmail providers.
 
Me: that the facility is not fully reliable due to lack of software uniformity, etc.
gravi t: I'm not sure that a renowned company wants to introduce a service that is -- by definition -- unreliable. And let's just ignore Microsoft here (and even they are getting more and more reliable)...

Me: Again, comment quite out of context. "Unreliable" was a definition introduced into this thread by the higher level contributors. I would not have used that definition. And I am quite amazed.....isn't it experimentation and development, all encompassed in the term "innovation", that has brought the US to the power peak where it stands today?  Should Google therefore shy away from introducing this facility with clear statements of its current limitations and clear intent of developing it and progressively making it more universally available?

Once again, as before, no offence meant, none taken.

Cheers.



Re: How do I get a read receipt? nadirshaw 11/27/09 5:26 AM
In my opinion, the silent majority is satisfied with Gmail. Your argument is just an example of demagogism (as is mine, actually).
Ask any Gmail user, in fact ANY email user, if he or she would like to have Delivery/Read Receipt/s. I am quite confident that 99% would say yes even after explaining to them that the facility may not always give you a response. A typical stand is the one by SteveBN2 on 24Nov2009 ~ "Read receipts are unreliable. All the same, I do use them. ..... So receipts are useful even if they are unreliable.  If read receipts were  available  in gmail, I would manage  all my email through the web browser."
And his further comment on 26Nov2009 ~ "I really don't understand this obsession with the reliability of read receipts.They are not reliable. But they are useful. I use them. Many others do. Most of the time you don't need them. When they are helpful they are helpful."
Short and succinct. Don't think I could have put it in better words.

I am pretty sure when (if) the Gmail engineers come up with a reliable way of read receipts, they will offer it as an option.
And I am pretty sure that if read receipts were reliable, it would be no big deal, all webmail providers would have it, and there would have been no need for this stimulating discussion!! This is the kind of facility that needs to be introduced and would then improve over time and with demand, whereby the relevant server and other software providers would then begin to make changes to incorporate support of the facility.
 
No. "Unreliable" is a fact of life.
Even if that is so, so what? State and admit it to be so and try to innovate and improve with experience and over time.

If you were a world-renowned car company, would you introduce a car that sometimes works and sometimes won't?
If you were a world-renowned company deciding to manufacture car tires, would you not manufacture the tire with the proviso that it will work except that it may puncture if it went over a nail? In fact all tire companies do so, and are constant developing and innovating to make them as puncture-proof as possible.

Cheers. 
Re: How do I get a read receipt? bkc56 11/27/09 11:54 AM
Personally, I think you both have it wrong.  I think if you asked users if they would like Delivery/Read receipts, the vast majority of them woulod say:   Huh,  what,  what's a read receipt?  I don't thnk the majority of users are as sophisticated as you think, or need any level of functionality beyond the most basic.

I also think the car analogy could be done better.  Perhaps a new car that runs great and does everything you want.  Trouble is the radio only receives Google, Yahoo, and a few small independent stations (like Outlook), and no CDs either.  Yea, the tag hanging off the volume knob clear states it, but the dealer still gets way too many calls every day because "my radio doesn't work".

Dealer:  Hello, how may I help you today?
Customer:  My radio doesn't work.
Dealer:  Did you turn it on and adjust the volume?
Customer:  Yes.  I can hear static, but I can't find any of the stations I want to listen to.
Dealer:  <sigh>  Yes sir, we know.  It only recieves 2 main stations and a few small independent ones if you happen to be close enough.  Did you read the tag attached to the volume knob?
Customer:  No, I don't care about that.  I just want to listed to my oldies rock station.  It's a radio, why can't I listen to what I want?
Dealer:  I'm sorry sir, but it doesn't work that way.  Our radios only receive special digital signals, and most stations don't support sending those.
Customer:  I don't care about that.  I just want to tune in 97.7.  Why doesn't it work.
Dealer:  I'm sorry sir, but 97.7 doesn't support the digital format.
Customer:  OK.  I'd like to schedule a time to bring my car in so you can fix my radio.
Dealer:  It's not broken sir.
Customer:  Sure it is, it turns on but I can't get 97.7.  I always listen to them.
Dealer:  The radio works fine sir, it's the station that isn't sending the right signal.
Customer:  I don't care about that.  When are you going to fix my radio so it works?
...etc...

Oh come one, you KNOW there will be posts almost exactly like that in the forums.  We have them now (just on different topics).
Re: How do I get a read receipt? nadirshaw 11/28/09 3:50 PM
Can't believe that a thread discussion about a feature that so many Gmail users want, a feature that is admittedly available (to whatever degree of accuracy and reliability) in other email clients, has been reduced to THIS !!!  ......... a debate with analogies and counter-analogies over whether those who want it will find it useful or not, and the fear that the same people will complain later that it does not provide as much as they expected!

Seems that the higher level contributors are playing the baiting game, but like the plethora of Level 1 users who would like Google to develop Delivery/Read Receipts, I remain quite firm in my belief that the incorporation of this facility and its progressive development to cover emails even between browsers, should take a reasonably high priority. So here goes, I've taken the bait!!.......

I can also make assumptions about all Gmail users
I have made no assumptions. What I have stated is clearly deduced from facts, from firm opinions of the overwhelming majority of contributors to this forum thread, those who would like Google to develop the facility.

Ask any Gmail user, in fact ANY email user, if he or she would like to have Delivery/Read Receipt/s. I am quite confident that 99% would say no after explaining to them that the facility may not always give you a response.
This reversal by you of what I had stated in my earlier post is quite untenable since the facility has continued to be asked for in numerous posts in this thread even after  posts stating that the facility may not always give a response.  Very true, it may not give a response due to inter-server and inter-browser non-support, and it also will not if the recipient inhibits the Delivery/Read Receipts response back to the sender. Level 1 users like me know this. But we would still like to have the facility. SteveBN2 has addressed this clearly and succinctly in his post of  26Nov2009 in this thread ~
"I really don't understand this obsession with the reliability of read receipts.They are not reliable. But they are useful. I use them. Many others do. Most of the time you don't need them. When they are helpful they are helpful." I couldn't have put it in better words myself.

If you were a world-renowned company deciding to manufacture car tires, would you manufacture the tire with the proviso that it may puncture at random times for no apparent reason?
Another reversal of my statement by you which smacks of argument for the sake of argument. Anyway, I'll bite. The fact remains that tires puncture due to being pierced or cut, or due to overheating at high speeds, or due to age and wear & tear. A postmortem can establish why the tire blowout took place. Similarly in the case of Delivery/Read Receipts, if there is no response back from the recipient, a postmortem investigation if ever done will obviously establish that it was due to inter-server and/or inter-browser non-support, or inhibition at the recipient's end. So neither of the occurrences can be said to happen "for no apparent reason."

At this point, let's clarify that Delivery/Read Receipts will evidently only be received as a positive if at all, never as a false positive. In other words, the recipient will get back only a positive response when and if the email is delivered/read and if the servers and browsers allow the response to be filtered through and the facility is non-inhibited by the email recipient. If not, or if the email is not opened/read by the recipient, there will quite obviously be no response back to the sender. However, your definition of Delivery/Read Receipts being "unreliable" gives the erroneous connotation of false responses which can never be the case. Your definition of the facility as "unreliable" is therefore quite misleading.

i delet my important mail from inbox as well as trash. So i want this mail back.
Let's understand that one of the raisons d'etre for forums is for relative novices to ask questions and state their minds without fear of ridicule. The user who sent this appeal for help has an unfortunate lack of expressing himself properly in English. Evidently a relative novice, he inadvertently lost an email important to him by erroneously trashing it, and hoping against hope, he asked the Gmail community if there was any way of retrieving it. Was it wrong of him to ask? Isn't that what these forums are for? Is there any harm if other novices ask similar questions frequently and periodically? Thousands of novices enter the world wide web daily. Many of them finally open email accounts with Gmail. All of them learn by experience. Some get foxed and ask what we feel are basic and self-evident, even silly queries. Are we correct in using the possibility of receiving such basic queries and comments to opine that a facility (like Delivery/Read Receipts with clearly stated limitations) should not be developed because Gmail Forums will be inundated with complaints of imperfections? Accordingly, referring to the analogy of the car radio in the previous post, does it mean that the radio manufacturer will stop manufacturing the radios when he gets such untenable and stupid complaints?

Each of us has the right to ask questions, respond, or not respond, and spend our free time as we like. Along with may others in this thread, I strongly believe that the facility is a useful one, which is why I have spent a great deal of my free time responding in support of the facility.

And I join others in this thread to urge Google to introduce and develop it in Gmail at least as effectively if not more so than those available with others like YAHOO / MSN(HOTMAIL) / OUTLOOK / AOL / REDIFFMAIL / SASPO / HUSHMAIL / TISCALI  as stated in various posts in this thread.

To conclude, may I repeat the still valid statement that I had made in my post of 21Oct2009 in this thread ~

However and whatever the dissenting opinion, the majority opinion remains ~
"WE WANT DELIVERY & READ RECEIPTS WITH AS GREAT A LEVEL OF RELIABILITY AS THE BEST  THAT IS CURRENTLY AVAILABLE WITH OTHER WEBMAIL PROVIDERS."  


QED

Cheers!!


 
Re: How do I get a read receipt? bkc56 11/28/09 4:57 PM
Hmmm, seems at the thread gets longer so do the posts.

I must admit, my post was partially for the humor value.  But when it's all said and done this thread won't make much of a difference.  As I posted above:
Re: How do I get a read receipt? nadirshaw 11/29/09 12:58 AM
You are both quite right. Maybe I got carried away. As you have stated, it is finally Google's executives who decide. Maybe noone from the Community will read our long posts. But if and when the Google executives or whoever begin to consider whether this facility should be developed or not, here's hoping that the details in our posts will be read and considered by them for whatever they are worth.

Cheers!
Re: How do I get a read receipt? nadirshaw 11/29/09 1:51 PM
Had already cast my vote earlier. Thank you.

Cheers.
Re: How do I get a read receipt? bigdancehawk 12/2/09 8:32 PM
This argument is utterly absurd. Offer the feature, for crying out loud! If people don't want to use it that's entirely up to them.  If it isn't 100% perfect, so what? Unanimity isn't required. Perfection isn't required. A consensus isn't required. It's just a friggin' option.

 I would find it quite useful because there are people I'm forced to deal with and I need to know if they've received my emails. If they don't acknowledge receipt, I call them on the phone and if they still don't acknowledge, I dump them. Many people feel as I do, obviously.
Re: How do I get a read receipt? nadirshaw 12/3/09 12:38 PM
What bigdancehawk means that he wants the feature INCORPORATED into Gmail as an option. He doesn't want to have another software as a prefix or suffix to Gmail, or one sitting atop the other, in order to utilise the receipts facility. Which is what everyone in this thread has been stating directly or implicitly, and I have stated repeatedly.

bigdancehawk, you are quite right, the back and forth argument was absurd, but someone among those who want Google to develop the facility in Gmail had to take up cudgels on behalf of us all, to answer back the arguments of those who do not want it to be developed as of now at least, for reasons which at least I find to be without any real justification.

Presume Gmail development executives do read these threads now and then. Wish they would now comment, after reading the almost unanimous positive opinion, and make a statement in this thread on their policy decision about developing this facility.    
Re: How do I get a read receipt? bkc56 12/3/09 1:43 PM
...those who do not want it to be developed as of now at least...

I don't believe anyone has said they don't want it.  The "discussion" revolves around reliability - is it better to have a feature that only works some of the time, or less confusing to not have it at all.
Re: How do I get a read receipt? nadirshaw 12/7/09 12:32 PM
The "discussion" revolves around reliability - is it better to have a feature that only works some of the time, or less confusing to not have it at all.

The answer is a resounding YES as is evident from the myriad posts in this thread, since there will be no false positives, only "true positives" whenever receipts are possible, or else no response at all.
Re: How do I get a read receipt? Joshua 12/7/09 12:56 PM
I'm doing my best to steer clear of this thread, but I'll point out that this statement isn't true. Some email programs have been known to send read receipts without the mail being truly opened. This is, however, much rarer than the programs that ignore receipt requests entirely.
Re: How do I get a read receipt? nadirshaw 12/7/09 1:49 PM
If that be the case, can you explain why and how reputed email browsers can sustain such "imperfect" delivery/read receipts without generating an uproar from users due "false positives" and "inaccuracies"?  In fact, Gmail is being currently targetted by users for NOT providing the receipts, a facility which IS BEING EXTENDED TO USERS WHEN THEY USE OTHER EMAIL BROWSERS.
Re: How do I get a read receipt? -ViSiToR- 12/7/09 2:33 PM
This discussion is horror. The use of caps and bold tell a lot about the posters. I feel free not to trust their intentions. If this option is introduced in Gmail i ask for an option in settings to ban people that use it to the trash forever.
Re: How do I get a read receipt? bkc56 12/7/09 3:04 PM
It's true Visitor, for every person who wants read-receipts, there is one who feels it's an invasion of privacy and despises it.  If read-receipts are every added to Gmail, then we can expect a whole new set of threads requesting ways to block or disable it.  And those posters will have just as much conviction and emotion about their side of the argument as the current posters do.
Re: How do I get a read receipt? nadirshaw 12/8/09 4:21 AM
You have every right to your opinion, Visitor, but am at a loss to understand your accusation that the intentions of those who use CAPS and bold are suspect (???). If you feel that no one has the right to use bold or even italics, you are free to request Gmail to remove the options from these posts. While they are there, they are free to be used, or not used, by you, me or anyone.

And it is a foregone conclusion that Google will incorporate options to disable or block Delivery/Read Receipts for both inbound and/or outbound emails for those Gmail users who consider it an invasion of their privacy or for any other reason. (These are small details among many others which Google will surely consider if and when they decide to develop the facility.) You also have the right to ask for an option in settings to ban people that use it to the trash forever. Why don't you do that right away? If you have a Gmail account, there is every possibility that your email correspondents from other email client browsers which have the option are receiving read receipts for email sent by them to you !

Lastly, do kindly re-read the slew of emails supporting and urging Google's development of Delivery/Read Receipts in this thread, along with bigdancehawk's post of 03Dec2009 above. Any amount of emotional (I too can be accused of that!) and strong language is not going blow them away or create a smoke-screen.

Season's Greetings to you and everyone.

Cheers!!


Re: How do I get a read receipt? -ViSiToR- 12/8/09 6:02 AM
@nadirshaw: using caps is considered screaming, Using bold or italics is to emphasize the importance of facts. If posters use these options to emphasize feelings, facts, opinions and feelings will blur into an unreadable soup, making a normal discussion impossible and will devalue the given arguments.

My vision is that electronically invading someones privacy is a crime and should be punishable by law with a jail sentence or extremely high penalties like spammers already get in some countries in Europe.
Re: How do I get a read receipt? nadirshaw 12/8/09 6:35 AM
Visitor, you have a right to your opinions, the way you speak in posts, and I to mine. My apologies if you felt I was "screaming" at you or anyone else. It was simply my frustration at having to repeat the matter over and over again to state repeatedly what I felt was being continuously overlooked, that the option is entirely up to you and me if we want to receive or allow Receipts, and that the facility should be developed so it can be inhibited from either or both sides (important statement, so bold!). So why not allow it to be developed by Google for those who want it in Gmail? Those who don't want it need not use it and actively inhibit all aspects of the facility. All this can be relatively easily built into Gmail by Google. And it is evident that the majority want it even in its currently imperfect form, despite all the objections put forward.

In my opinion, spamming and the like are completely different kettles of fish from Delivery/Read Receipts which would be voluntarily allowed or disallowed by either or both email senders and recipients.

Cheers.
Re: How do I get a read receipt? bkc56 12/8/09 10:37 AM
So why not allow it to be developed by Google for those who want it in Gmail?

No one is preventing it.  As I said above Google will do what it thinks is best for the Gmail product independent of our "much ado about nothing" in this thread.


All this can be relatively easily built into Gmail by Google.

It's nice to know that your extensive experience in software design of on-line web applications provides you the insight to know how complex of a task this would be.   </sarcasm>

I think we all "get it" that some people would like read receipts.  Perhaps it's time to give it a rest and see if Google agrees or not.

(where's a mod to lock a thread when you really need it?)
Re: How do I get a read receipt? -ViSiToR- 12/8/09 1:18 PM
@nadirshaw:
my final word: repeating arguments make them weaker and using bold for something that is obvious is misuse.
Re: How do I get a read receipt? nadirshaw 12/9/09 12:32 PM
All your questions have already been answered above.
My questions were rhetorical. All arguments against the development of Delivery/Read Receipts in Gmail have already been refuted, and my rhetorical questions were an affirmation of the rebuttals.


No one is preventing it. 
The inescapable fact is that if Google hopefully decides to go ahead with developing Receipts in Gmail, it certainly has to be developed with the ability to inhibit outbound and/or inbound receipts to ensure compliance with privacy issues. Accordingly, any objections to the development of Receipts automatically become non-issues. Despite this, the mainstays of the arguments against Gmail developing the facility as seen in this thread continue to be ~

a) ......none of the web based mails has this option..(Termed as "Best Answer" !!????) ......
Already disproved ad nauseum;
 
b) If facility developed, there will be an increase in complaints in these forums that Delivery/Read Receipt information for emails is not being received.........

"I therefore would expect an on-going flood of questions (over and over since so few use search) about failed read-receipts."
Already discussed....this is not really an issue or a justifiable reason not to develop the Receipts facility;

c) Privacy Issues........
Matter already addressed....Gmail users can remain as private as they want to be by allowing or inhibiting the facility, hopefully in varying degrees, depending on how Google decides to develop the facility;

d) It's nice to know that your extensive experience in software design of on-line web applications provides you the insight to know how complex of a task this would be.  
Personally, I am quite confident that the development of this facility, whatever your perception of the degree of complexity, is well within the technical ability and reach of the talented Google software guys and gals. Why, do you doubt it?(/tongue-in-cheek!). I feel that there are are far more complex facilities developed by Google in Gmail, facilities which are stable and working well, some within specified constraints where absolutely necessary. Gmail is fantastic. Gmail is the leader as of now. For Google to hold back on the development of Receipts which others already have (to varying degrees achievable by current technology) is, I personally feel, detrimental to Gmail's leadership status.....witness the slew of comments in this thread, mild and strong, urging Google to develop the facility, with many expressing surprise that Gmail does not already have it.


....repeating arguments make them weaker and using bold for something that is obvious is misuse.
When a statement is repeated as an argument though already disproved earlier, one has no choice but to repeat the "dis-proof" in different words to possibly make it clearer to understand.
And also bold it "to emphasise the importance of the (obvious) fact" already stated earlier, but possibly overlooked.


(where's a mod to lock a thread when you really need it?)
OK, so we give it a rest and await Google's verdict and decision. Let's mutually lock it here and now !!!

Cheers!



 

 
Re: How do I get a read receipt? -ViSiToR- 12/9/09 1:17 PM
Rhetorical questions generally implies lies as an answer.

Have a good one!
Re: How do I get a read receipt? nadirshaw 12/9/09 1:52 PM

QUOTE

rhetorical question

–noun

a question asked solely to produce an effect or to make an assertion and not to elicit a reply, as “What is so rare as a day in June?”

UNQUOTE



Time to change your dictionary and ensure you check dictionary meanings correctly.
I did not use the word "rhetoric". I said that my "questions were rhetorical".
And what's the earthly purpose of your remark?? 







Re: How do I get a read receipt? Valentin Pankov 12/17/09 8:39 AM
IMHO:
(1) Read receipt function is an extremely useful feature and Gmail should provide it as an option e.g. by providing a checkbox for each newly composed message.
(2) Implementation should not be too difficult as for instance a relatively small web mail provider in my country www.abv.bg has implemented this function and it works well.
Re: How do I get a read receipt? nadirshaw 12/20/09 10:26 PM
Valentin Pankov,
For the benefit of those who support the proposal that Google incorporate Delivery/Read Receipts in Gmail, would you be so kind as to let us know more details about the same function implemented by web mail provider www.abv.bg, including.......
#1 Do you get Receipt information for all emails for which you specifically ask for a receipt?
#2 Have you any reason to believe that they are inaccurate?
#3 Does Receipt information reach you for emails sent by you to Yahoo, Hotmail, Gmail and other web mail providers?
#4 What are the limitation and negative points, if any, in other words, what can this facility not do?
#5 Any other helpful information.

Thank you.

Compliments of the season.
Re: How do I get a read receipt? akeats4 1/19/10 8:08 AM
I stopped reading about 10 responses down, so this might have already been answered (my response will probably get lost as well), but I wanted comment on the Yahoo confusion.  There are two different types of Yahoo accounts: one is ISP and one is the free web email.  I have both, and while I don't use read receipts, I do know that I can only use IMAP with my ISP Yahoo account and have to pay to have my free web Yahoo account send email to Outlook.  In other words, two different Yahoo email setups, two different account options.
Re: How do I get a read receipt? john.villere 1/29/10 11:43 AM
Just a little cumbersome, but I use my Thunderbird email client with gmail when I want to ensure an email receipt.  By the way, I was astonished at how easily gmail set up with Thunderbird.  I suggest giving it a try.
Re: How do I get a read receipt? bmcraec 3/8/10 1:03 PM
I can't help but reply that Google is not the Internet. Internet Mail protocols (SMTP, POP, IMAP, et al) are all defined by committees, and documented through published articles called RFCs (Requests for Comments). Google, and all other companies who implement services over the Internet, must design their software to make use of the current definitions of the protocols implemented. Until the Internet Committee working on the SMTP standard decides that (1) it is possible, and (2) it is a sufficiently requested feature, then read receipts or ANY OTHER KIND of unsupported feature or function will not be universally possible. 

Some of the arguments repeated ad nauseum on this forum equate to "so why can't pi equal three?" 

It just CAN'T, in this universe. If you want to change the Internet universe, learn about the protocols, and the committees and people working on them, and get involved. Otherwise, just accept that if it COULD BE DONE now, it WOULD be done.
Re: How do I get a read receipt? bkc56 3/8/10 1:09 PM
bmcraec, thanks for bringing a little bit of reason to the ongoing "discussion".   :-)
Re: How do I get a read receipt? bmcraec 3/8/10 1:20 PM
bkc56, FWIW, I really liked your digital radio analogy. So very, very true.

I'm dreading to see what kind of response my plea for some kind of acknowledgement that "the [digital] universe is somewhat larger than people's immediate wants" gets. Flame-retardant suit on!
Re: How do I get a read receipt? ajayrameshiyer 3/9/10 4:42 AM
Rediffmail has this option. How come Gmail doesn't?
Re: How do I get a read receipt? dlvy123 3/13/10 5:14 AM
How do I get to the option for a read receipt on an email message I am sending?
IT is the most important and  urgent issue to be done today not tomorrow !!!
Re: How do I get a read receipt? Massimiliano 3/13/10 11:40 AM
bkc56, bmcraec, I think that all of us get your point about reliability. What I find bizarre is that (assuming you both are sw engineers) you are giving more importance to "complaints" (quoted because a post into a forum can't be considered as a complaint, as far as I'm concerned a forum is something that sw engineers participate in on a time available basis) than to functionality. After all it seems that many people have been asking for that. Probably the ones that would post a complaint eventually wouldn't even use it. I personally have my Exchange account at work set for asking if I want send back a receipt or not, and in the vast majority of cases I don't send back anything as I don't want the other to know if I did or did not read his/her email. BUT, the darn thing is useful anyway.
I voted in the link that was posted some pages ago.
Re: How do I get a read receipt? bmcraec 3/13/10 5:11 PM
Oh, people, people, people. 

Yep. Knowing if someone received your e-mail would be useful. Knowing <strike>that</strike> if it was <strike>received</strike> read would also be useful. But letting spammers know that their ED, Teeth-whitening, and Fat reduction garbage has found a real home is an invasion of privacy, and a huge incentive to do more of the same. Plus, the Internet as it stands now will have to be modified to create the fool-proof (5 nines of reliability) mechanisms to enable this. No single software company that relies on the Internet for its transport layer can do this. 

It would require a concerted effort of all the various international committees involved in the protocols that would make it possible. Sure, some companies have created extra-RFC hacks that allow DSN, as long as all parties are using their technology. It's not universal. Sorry if I'm "spouting a lot of techno-babble." 

Like I said previously, if you want this functionality, start lobbying the right people in the appropriate committees involved in deciding what the protocols do. There are tons of them to persuade. And they all understand the challenges. I suspect that most people who can't let this topic drop in this forum don't. Which is why it's still being discussed.

[Edited the first paragraph for clarity. I used the same word twice.]

Re: How do I get a read receipt? bmcraec 3/13/10 5:18 PM
@Massimiliano — I'm not a software engineer (and can't speak for bkc56), but I have worked in the IT industry as a technology architect, consultant, trainer et al for quite some time. You don't have to be a software or network engineer to know HOW the Internet works. You just have to be interested enough in finding out. 

Given the tools available these days, it's ridiculously easy to find out the basics. A couple of hours on Wikipedia can teach you more than a month in a post-secondary college could. If people are interested, and are the least bit intelligent, it might save them hours of fruitless wishing. Kind of like thinking it would be "simple" for the car manufacturers to make all cars fly. Sure. If someone else is doing it, it's always simple. I think that's the first rule in the Pointy Haired Boss manual (Thank you, ©Scott Adams).
Re: How do I get a read receipt? Massimiliano 3/13/10 10:54 PM
Not universal is the keyword. And, quite frankly, I'm not so much worried about spammers, they already have means to bother you if they want, it's not gonna be a read receipt to add or take out something to the spamming problem.

@bmcraec - thanks for the nice words. I happen to have been working in the IT industry in the last 28 years, I think I do have a vague idea of how the Internet works. Some people even says I understand... I'm not saying that the Internet as a whole must change, what I say is that adding a functionality that is limited, non universal, and not totally reliable, BUT IS ASKED BY MANY PEOPLE, perhaps might be the way to go.
Re: How do I get a read receipt? jon.a.henke 3/17/10 8:38 PM
Hey Google, just give us a read receipt.  Not too much to ask for, is it?
Re: How do I get a read receipt? bkc56 3/17/10 11:51 PM
If you'd read the last three pages of discussion, you'd know the answer to that.
Re: How do I get a read receipt? Davidoncarriacou2 3/21/10 7:17 AM
Living in the third world with an iffy monopoly ISP, this feature is ABSOLUTELY ESSENTIAL
Re: How do I get a read receipt? bkc56 3/21/10 1:04 PM
Living in the third world with an iffy monopoly ISP

Unfortunately, that just increases the changes that the read receipt request would not be honored (no receipt sent) which is no help at all.
Re: How do I get a read receipt? moiseev.igor 3/31/10 2:50 PM
Some update on the topic

Email tracking related staff and scandal stories

Return reciept and MDN - Message Disposition Notifications

And finally Proof of delivery which exist centuries in usual mail system


Re: How do I get a read receipt? GoBlue80 4/2/10 11:49 AM
Yes, you can get a read receipt using Gmail or other web based email providers.  Use at tool called "SpyPig" at spypig.com
 
You attach an image to your message and the message is tracked through the image.  There are some limits, but this works in most cases.
Re: How do I get a read receipt? moiseev.igor 4/2/10 12:02 PM
The Spypig is abusive. The email notification should work without the violation of privacy. 

It should work in a correct way, like the courier deliver a letter, you sign the receipt and 
then the sender gets the official info that the letter was delivered! 

This is correct and this what the MDN state about and corresponding RFC

http://www.faqs.org/rfcs/rfc3798.html
Re: How do I get a read receipt? Elder Statesman 4/5/10 9:14 PM
Is this thread for real? There are geeks who actually are arguing why gmail shouldn't/can't or won't have a read receipt option? 
As one of the unwashed masses who happen to think that since Google uses the data they collect through MY gmail account to market ads to me I am perfectly justified in COMPLAINING that there isn't a read receipt option in gmail.
I know of at least four other gmail users who want read receipt because they've asked me how to find the read receipt function on gmail. That's the only reason I looked at this retarded thread in the first place! If I know of at least 4 users, how many other users could say the same? 
It is easily conceivable that the numbers of users wanting this option would be in the hundreds of thousands at a minimum. Most individuals won't complain about minor inconveniences, instead they either accept it or find another solution.
I was a writer for a newspaper for quite some time and can speak from personal experience that the general population is very apathetic when it comes to actually doing something about minor issues like 'why there's no read receipt function on my gmail'. Heck, even when it's something important like a massive tax increase disguised as health reform, the response from the general population is lukewarm at best. Most people are too busy watching American Idol to actually do something about a problem.
However, just because there isn't an overwhelming number of posts on this thread does not mean that a genuine dis-satisfaction doesn't exist. The majority of gmail users couldn't even find this thread, let alone figure out how to post on it. However, that doesn't mean they don't want a read receipt.
It does, otherwise this stupid thread and my COMPLAINT post wouldn't be here...
Google should get off their big, pre-diabetic asses and do something about it. 
Many, (But Not All) of their users will genuinely appreciate it.
Until then, let the whining and sniping continue...
Re: How do I get a read receipt? nadirshaw 4/6/10 7:26 AM
Thank you, Elder Statesman!! My sentiments almost exactly! At least I now know that I have a compatriot and am not a lone voice in the wilderness! I had spent much time and effort, and been the target of numerous thinly veiled as well as overt jibes at my efforts to justify that Google should develop Delivery/Read Receipt Options for Gmail with my numerous lengthy and reasoned posts in this thread over October/November/December 2009 if not earlier too. You can read them in this thread if you have not already done so. Finally I gave up and have so far kept a discreet silence since there has been absolutely no comment from Google to let their users know whether they are considering developing the facility or not, or for that matter, if they have already begun to do so. Yet I maintain my stand that Gmail is still the best email system available.

Cheers!
Re: How do I get a read receipt? bmcraec 4/6/10 9:50 AM
I'm unsubscribing from this thread. The number of people who seem to like standing in the wrong lineup screaming that they want something from a company that has no control of what they want, then refuse to look at the reasons why they can't have what they want, is a mob scene. 

To recap: there are lots of ways & tools to send and receive Internet e-mail. All of these tools depend upon Internet standards (you know what a standard is, don't you, boys & girls? It's something that conforms to agreed specifications, like 1 foot is equal to 12 inches, or 1 foot is [roughly] equal to 0.3048 metres. Or to get more absolute, the force of gravity on earth equals 9.8 metres per second per second. Sorry if I bore you. These are facts. You know what facts are, don't you boys & girls? Things that don't change because you don't like them?). The current set of Internet standards for e-mail do not include provision of delivery or read receipts for messages. Some companies (like Microsoft) have created proprietary workarounds (aka hacks) that allow the creation, transmission and delivery of receipts like delivery and read. The part of the transmission that carries these receipts in the proprietary message being carried over the Internet cannot be understood by any other Internet Mail software that does not use the proprietary receipt workaround. It's kind of like you speaking to a room full of people in English (assuming that is the language the room understands), then throwing a few words of Swahili in, because you know that only the people you want to get that secret part of your message understand Swahili, so they will be the only ones who understand the full message. Not a great analogy, but it kind of works.

So, the upshot. Google's g-mail works on Internet standards for e-mail (POP, IMAP, SNMP, etc.). Read receipts are not part of the suite of Internet Mail standards. Unless Google suddenly decides to TAKE OVER THE INTERNET BY FORCE and implement standards that they think (due to the petulant demands of all the people screaming for features to be included in a FREE SERVICE) need to be there, it ain't gonna happen. Regardless of how many toys get thrown out of how many push chairs. One more time: Google IS NOT THE INTERNET.
Re: How do I get a read receipt? bkc56 4/6/10 11:31 AM
since there has been absolutely no comment from Google to let their users know whether they are considering developing the facility or not, or for that matter, if they have already begun to do so.

Google does not release any information about what features they are or aren't working on.  If it happens, you'll find out about it the same time the rest of the known universe does.
Re: How do I get a read receipt? kristie495 4/23/10 8:25 AM
Whether or not Google can universally provide read/receipt info is irrelevant - they clearly have decided NOT to provide it even to their gmail customers (e.g., aol has this feature and as it owns compuserve, I can see who has read - or deleted w/o reading - emails sent via either of those systems), so it is physically possible for gmail to do the same.  My guess is that (a) email receipts are just not as sexy to implement as "chrome" (although I see no visible benefit to it and have no real idea of what it does), and, most likely the more driving force, (b) gmail just doesn't want to clog up their servers with a lot of receipts....
Re: How do I get a read receipt? bkc56 4/23/10 8:54 AM
My guess is that (a) ... (b) ...

And (c) some people really hate read-receipts as they view it as an invasion of privacy.  So if you implement RRs, you have to also implement a block for RRs.  Then you have to ask:  what's the point?
Re: How do I get a read receipt? nadirshaw 4/23/10 11:19 AM

Frankly, until I began commenting, supporting, and even advocating the development of Gmail delivery/read receipts in this thread, I had absolutely no idea that the IT world had so many negative-minded people.

Or maybe they are just peripheral but more vocal than the rest. I do hope so.

 

IT's fantastic and explosive development in the last relatively few years is the result of IT's bold and forward thinking guys and gals who have consistently stuck by the credo that they CAN and WILL make things happen. It has been this kind of thinking that took the US to the moon.

Let's see through what these Negatives have stated in this very long string of posts ~

*Not one of them state in so many words that delivery/read receipts are definitively not possible, though once or twice they implied it.  
*They barrier and couch their negatives and try to demolish the arguments of forward thinkers with expressions of "not foolproof", "invasion of privacy", "fruitless wishing", "not necessary since everyone will inhibit the facility", and other such reasons ad nauseum.

 

I do expect that this post is going to be the target of multiple attacks by the ‘No- Delivery/Read-Receipt-Notification’ clique within the next few minutes, but what the heck!    

My only hope is that Google has noted the landslide of positive requests, seen the light and has begun developing the optional facilities as also the optional blocks for them individually, however imperfect they may be with current internet protocols. Once on-line in Gmail, it will be up to you, me and other Gmail users to decide through the options whether to activate and allow the facilities or not vis-a-vis our own Gmail IDs. Once sufficient demand is there, the internet protocol committees, even if there are a thousand of them, will have no option but to fall in line with demand.

 

Cheers!

Re: How do I get a read receipt? bmcraec 4/23/10 12:33 PM
Let me guess; the recent comments accusing "IT People" of being "negative" comes from someone who is an "entrepreneur" or possibly in Sales & Marketing? What you people seem to miss is that it's not a lack of will, it's a lack of possibleness.

You want to go to the moon? FIne. Off you go then. Oh, you need HELP to go to the moon? Or rather, you want someone else to TAKE you to the moon, because you think it would be kind of nice?

You are asking for what is the Internet equivalent of repealing the law of gravity. "Sure would be nice" you say to every other dim-bulb out there who thinks it would be kind of cool if they, and everything else in the world, were weightless. Think of the possibilities! 

…Until it happens, and there's chaos, and people die, and then it will be "WHY didn't YOU warn us this would happen? How could YOU do this to ME—I mean US! Think of the Children!"

Unless you can actually build something, and make it work in the intended envrionment, perhaps you should leave the global systems architecture to people who know something about intended and unintended consequences. 

There you go, back to playing with the Interwebz thingy! Maybe when we repeal the law of gravity, you can have a shiny new toy.

Fucking morons.


Re: How do I get a read receipt? Massimiliano 4/23/10 12:48 PM
bmcraec, I do hope that you work for Google and I do hope that someone in Personnel will read this and fire you. You miss one very important thing. It's the fucking morons like people that writes in here that pay the wage of the fucking smartasses that talk about how fucking smart they are. Insulting them is just plainly not acceptable.
Re: How do I get a read receipt? Massimiliano 4/23/10 1:25 PM
I didn't said you're smart either. I said you're a smartass. This is the webster definition: an obnoxiously conceited and self-assertive person with pretensions to smartness or cleverness.
A few notes ago you declared you were unsubscribing from this note. Ooooh, I've got a GREAT idea too! Do it!
Re: How do I get a read receipt? nadirshaw 4/23/10 2:17 PM
There you are. Sure enough, when reasoned and sustained arguments are put forth, the Negatives are cornered and know not how to respond cogently. They have in the past responded with sarcasm, jokes, exaggerated scenarios, but never direct and insulting filthy 4-letter invectives like this. They are losing patience, and it is evident why.....they are running out of arguments to convince us to shut up and stop asking Google to develop Gmail Delivery/Read Receipts. An ego issue? Seems so. Why else? It should be no skin off their nose if Google, like many other email service providers, develop and offer the facility.

In any case, he is completely off the mark as far as my profession is concerned, and may I assure him that in no way will the activation of Delivery/Read Receipts help me professionally.

The fact that other email providers do provide delivery/read receipts (as has been amply stated to the point of being proven in this thread) albeit in not quite perfect and foolproof a manner as one would like, has been, as usual, conveniently and quietly glossed over.

Clearly, there seems to be a coterie who want to control, not guide and discuss as is the aim of this forum.

I do believe that there is a process of Reporting Abuse by anyone in this thread against someone who posts filth and uses 4-letter invectives. The post in question should be enough justification for Google to stop this individual permanently from posting to Google Help threads, at least with his current ID. 

Though this man has used me to target everyone who wants the facility, I will personally not Report Abuse against his post but will leave him to his fate by simply reminding him of the law of the boomerang in the hands of an incoherent novice, rushing back at him at face level. 



 
Re: How do I get a read receipt? nadirshaw 4/23/10 2:19 PM
Massimiliano,

Thank you for your support.
Re: How do I get a read receipt? nadirshaw 4/23/10 2:25 PM
Google,

Please wake up!

Your faithful subscribers, 95 to 99% in the majority, who want Delivery/Read Receipts in Gmail, need you to respond!

Re: How do I get a read receipt? bmcraec 4/23/10 6:36 PM
Oh, crap, I did it again. I fed the trolls. No, wait.

In a room full of insane people, any sane ones there had better act insane, otherwise they'll be called insane…

Now, all I have to do is replace my brain with a thesaurus, forget anything I learned in school about physical science or math, or complex systems, or psychology, and start screaming and yelling about what I want and that people had better listen, or I'll… uh.

I'll demand my money back? Oh, wait. I didn't pay any money. Everything I'm dissatisfied with is totally free, supplied by wizards who I can't understand. But they REALLY should listen to what I want. 

WHAT a quandary. And I invoked Clarke's law.
Re: How do I get a read receipt? nadirshaw 4/23/10 8:53 PM
Without resorting to name-calling or 4-letter filth to which I don't subscribe, it has been made amply clear from the thread that all of us who advocate Delivery/Read Receipts are almost unanimous in our assertion that Google and Gmail are superlative. Which is precisely why we all use Gmail and eagerly check out new features as and when they are introduced. At no time has anyone really demanded anything, except that perhaps some of us do get a bit excited and carried away in the hope and expectation that Google will find the ways and means of incorporating the features we suggest.

Moreover, Google has started these threads and Help blogs to find out what their users want so that they can maintain their dominant position in the industry, and therefore make money to pay their employees and their shareholders well.....nothing at all wrong with that, is there? In the bargain, Gmail users get the best of cutting edge technology in Gmail.

People, did you notice something? Once again, to repeat from my previous post ~

 "The fact that other email providers do provide delivery/read receipts (as has been amply stated to the point of being proven in this thread) albeit in not quite perfect and foolproof a manner as one would like, has been, as usual, conveniently and quietly glossed over."

A classic example of the querulous woman, screaming and shouting to drown out the voice of logical reasoning.  

Cheers!
Re: How do I get a read receipt? Massimiliano 4/23/10 10:20 PM
Probably, when somebody came up with the idea/request to implement Street View, there were a lot of smartasses that studied a lot of physics and math in school that started to moan and rant about how impossible it would have been to cover the whole world with photos. Too many cities, you know, too many places... how possibly you could implement a facility that would not have been standard, i.e. with the same level of coverage everywhere? Street view is a reality now, if you go in Rome you'll have 90% coverage, if you go in a remote Italian village you'll have 0% coverage. So what? Street view is a nice function that you can use somewhere, and you can't somewhere else (does this ring a bell?).
Now, the only thing acceptable in all of this discussion is the privacy issue. But again, you can configure your account with three choices: a) send out all receipts asked b) do not send any receipt c) ask the user every time a receipt is requested.

A final note. I start to be sick and tired to be called moron, insane, troll, or whatever other form of insult. If bmcraec can behave like an adult, then he's welcome to continue discussing in a polite and civil manner. Otherwise, he can go somewhere else insulting other people. One thing is to use some polite humor, a totally different matter is to behave like a 12-years-old boy that just entered in a baby gang and feels so proud of it.
Re: How do I get a read receipt? nadirshaw 4/24/10 10:16 AM
And then, less than 200 years ago, the greatest scientific minds of their day stated with conviction that no train would ever be able to go faster than 20 mph since the air would be sucked out of the train and the occupants would suffocate. They fulminated when questioned and brooked no debate on their assertion on the grounds that "trolls" did not understand even the fundamentals of science. They quickly and quietly blended into the woodwork when they were proved wrong.

Clarke's Law has also been touched upon 3 posts up, and maybe one should see exactly what the 3-part law states. 

Wikipedia ~

Arthur C. Clarke formulated the following three "laws" of prediction:

  1. When a distinguished but elderly scientist states that something is possible, he is almost certainly right. When he states that something is impossible, he is very probably wrong.
  2. The only way of discovering the limits of the possible is to venture a little way past them into the impossible.
  3. Any sufficiently advanced technology is indistinguishable from magic.

 No further comment.

Cheers!


Re: How do I get a read receipt? bgainhunta 5/6/10 5:33 PM
Absolutely agree that a read receipt is a feature sadly lacking from Gmail. 

Re: How do I get a read receipt? davesnite 5/12/10 2:16 PM
So the end result is NO there isn't a receipt option on Gmail to date,,right?? Sorry i just havent the time to read all here,,thanks
Re: How do I get a read receipt? mithfen 5/12/10 5:14 PM
For those of you beating the "cost" argument to death:

GMail is not free for everyone. For example, I have approximately 200 end users using Google Apps Premier...$10,000 a year.

We'd really like to see this simple functionality implemented.
Re: How do I get a read receipt? MariaBJ 5/16/10 11:00 PM
If all the Chinese providers of free web-based email have the read receipt feature, then I would imagine the dominant forces of email providers from the Western world could learn a thing or two.

Pity, they haven't, for so long...
Re: How do I get a read receipt? bkc56 5/16/10 11:08 PM
If all the Chinese providers of free web-based email have the read receipt feature...

Could you please provide the documented reference for this statement?
Re: How do I get a read receipt? nadirshaw 5/17/10 12:49 AM
Thank you blackchapple, mithfen, MariaBJ. Those who favour having Delivery/Read receipts in Gmail need you and many more like you to counter the "Negatives" who do not feel or believe it is OK or possible or whatever for Google to develop the facility, though it is no skin off the "Negative's" collective noses......they could inhibit the facility for their own Gmail ID's.
 
Trust the Google bigwigs who presumably are monitoring this huge thread which has generated much thunder and lightning will listen to the voice of reason and develop the facility to the extent that it is possible taking into account the current level of technology and internet standards for emails. 

Cheers!
Re: How do I get a read receipt? mark.scacco 6/23/10 10:23 PM
Zoho is web based and provides Read Receipt feature.
Re: How do I get a read receipt? nadirshaw 6/23/10 11:10 PM
This thread is a debate among users and an endeavour by the overwhelming majority to request and convince Google to develop a fully integrated Delivery/Read Receipt facility in Gmail.

Cheers!
Re: How do I get a read receipt? ssjkakaroto 7/5/10 4:00 PM
SquirrelMail (http://squirrelmail.org/) is webmail package that has had read/delivery receipt for many years now. We used it, even before Gmail was around, on our university department and never had any issues with the receipts.
Re: How do I get a read receipt? nadirshaw 7/5/10 9:13 PM
Thank you ssjkakaroto. Maybe the "Negatives", with their admittedly superior knowledge about the perils of the Delivery/Read Receipt facility if incorporated into Gmail, would like to investigate this?

Cheers!
Re: How do I get a read receipt? EJW2010 7/28/10 6:16 AM
"WE WANT DELIVERY & READ RECEIPTS WITH AS GREAT A LEVEL OF RELIABILITY AS THE BEST  THAT IS CURRENTLY AVAILABLE WITH OTHER WEBMAIL PROVIDERS."  There I am not vocal about my opinion. I urge others to state their preferences.
Re: How do I get a read receipt? nadirshaw 7/28/10 2:51 PM
EJW2010, thank you for your support.

I am gratified that you have quoted the last sentence of my post of 29NOV2009 in this thread to support the requests to Gmail Team to develop this facility and incorporate it in Gmail. 

Cheers!





Re: How do I get a read receipt? one.india2008 8/1/10 1:03 AM
Read Receipts faclility is very necessary for all mails. We can confident that other person read our mail. Please add this feature.
Re: How do I get a read receipt? RickSurly 8/2/10 3:29 PM
The fact of the matter is that receipts can be used by attackers and spammers to discover and verify valid e-mail addresses. Due to that simple fact, many organizations (free web-based e-mail providers as well as large corporations, businesses and government offices) configure their systems to prevent sending delivery and read receipts. Most of the businesses where I have worked follow this best practice (one of those was an ISP). That said, adding such a feature to Gmail would be of limited benefit and would probably generate more frustration than it's worth. Due to this lack of a standard, delivery and read receipts are not a reliable means of verifying message delivery. If it's that important, request that the recipient send you a confirmation. If they won't send one, obviously your e-mail isn't as important as you think it is.
Re: How do I get a read receipt? RickSurly 8/2/10 3:34 PM
Additionally, there may be privacy issues. What if one Gmail user doesn't want another Gmail user to know if/when a message was read? Do they also need to add functionality so users can decide whether or not to provide a receipt, or a means of automatically denying any such request?  If so, what's the point?
Re: How do I get a read receipt? RickSurly 8/2/10 3:55 PM
That said, there's no reason why you shouldn't be able to configure the SENDING server to generate all delivery receipts. In that scenario, it doesn't matter if the receiving server is configured to allow receipts or not. In an ideal world, that's how it should work. You won't know if it was read or not, but at least you could be confident the message was delivered. I apologize in advance for the mutliple posts....
Re: How do I get a read receipt? nadirshaw 8/2/10 9:33 PM
RickSurly,

Very valid points. But there are too many advantage and pros favouring Delivery/Read Receipts to negate the development of this facility in Gmail.

As with other email clients which have this facility, multiple levels if inhibition of the facility could and in fact should be incorporated.

Every facility has possibilities to a greater or lesser extent for spammers and attackers, and in any case Gmail's spam filter is superlative. But this is no justification for an important facility like this, required by so many, not to be developed.

Do explore this thread. There are numerous individuals who shifted from email systems with Delivery/Read Receipts to take advantage of the other multiple facilities which Gmail has, were shocked to discover that Gmail does not have even a basic Delivery/Read Receipt facility, and decided to shift back to their earlier systems simply because Gmail lacked this facility.

Cheers!
Re: How do I get a read receipt? haugok 8/3/10 6:18 AM
I cannot believe that Gmail doesn't offer a Read Receipt Option.
Re: How do I get a read receipt? nadirshaw 8/3/10 8:43 AM
haugok,

You are not the first to be so shocked!!

Let us just hope that the Google Guys read this and begin to take it seriously.

Cheers!
Re: How do I get a read receipt? RickSurly 8/3/10 9:20 AM
nadirshaw,
 
I'm surprised Gmail doesn't provide that feature as well. All of the mail systems I'm familiar with support that basic functionality out-of-the-box. I suspect the lack of support, up to this point, has been by design. 
 
The underlying problem is with the SMTP protocol itself. There are no mechanisms within the protocol to verify the identity of the sender, so spoofing is rampant and easy. Delivery receipts have been used with spoofed addresses to conduct Denial of Service (DoS) attacks and deliver spam. Many organizations have even gone so far as to prevent delivery of non-delivery reports (NDRs) or bounces for the same reasons. The unfortunate side affect of this is decreased confidence in the reliability of mail systems in general, and an increased demand for delivery status notification.
 
Don't get me wrong, I'm not arguing against Google adding this feature. If they can support it, I think they should. I think Gmail provides an exemplary service and I'm sure the people behind the scenes making these systems run know more about e-mail than you and I ever will. I'm just trying to point out that, given the limitations of SMTP, it might not be possible for Gmail to provide what your asking and still provide the level of service to which you've become accustomed.
Re: How do I get a read receipt? nadirshaw 8/3/10 10:52 AM

RickSurly,

You are perhaps the first in this long thread of posts to provide valid and cogent reasons why perhaps Google has not yet provided Delivery/Read Receipts in Gmail. All points well taken. Thank you.

All who are negative about the facility in this and other threads have either flatly said that it is not possible, that no other email service provider has it (patently untrue), or else that it would serve no useful purpose (again untrue).

But taking into account the massive demand for the facility from those who have experienced it, that too, successfully, with other email service providers, it is quite incomprehensible why Google cannot be pragmatic enough to break its code of silence so-to-speak, and advise us how far back in time Google estimates us to be before we see the facility incorporated in Gmail.

Furthermore, the proponents of Delivery/Read Receipts can still maintain that if Outlook can provide the facility, and Outlook is pretty good in many respects, why not Gmail? Why cannot Google couch the facility in clear provisos and cautions, with multiple levels of inhibition, both inbound and outbound, and perhaps with Gmail's own recommendations so that the customer can make his or her own educated decision? 

Cheers!

Re: How do I get a read receipt? sds0901 8/6/10 2:58 PM
I cannot believe this is the 21st Century when I reread all of these posts (for more than a year), requesting a return receipt option in gmail.

While the issue is obtaining this feature, the bigger concern is why aren't the administrators listening to THEIR CUSTOMERS?

Everyday I am more and more discouraged by the declining presence of customer service in this country. Yes, the technology affords us so many opportunities, but only to a certain point, albeit it seemingly insignificant.

I cannot believe that the "genius's" who wrote the code, created the platform...however it is referred to, cannot take time to at least respond to the users of their products. The ones who afford them the presence they have throughout the world.

Maybe we should plan one day of NO GOOGLE. No gmail, google search, igoogle, google docs.....NOTHING for 24 hours.

That would mean NO exchange of money to any vendors we commonly use everyday...NONE.

I wonder if that just might get "their" attention....just a thought.



 
Re: How do I get a read receipt? roger.stanford09 8/6/10 11:09 PM
If you are using Gmail from an email client such as Outlook with IMAP in your Gmail account then you can request, receive and send read receipts. I am using Outlook 2003 and it works every time.
Re: How do I get a read receipt? nadirshaw 8/7/10 9:40 AM
sds0901,
It is  truly unfortunate that Google's Administrators seem to be bound by an overall Google policy decision not to reveal their thoughts and ideas about suggestions and queries sent to them by their Gmail users. They seem unwilling to even reveal the justification for their policy decision if such a policy does exist. For all we poor mortals are aware, they may be actively working on just such a Delivery/Read Receipt software with multiple options, and will suddenly spring it upon us shortly !!  As they say, hope springs eternal......  I personally would not go so far as to support a boycott of Gmail, and in the practical world it would never succeed, but all of us sincerely hope that Google will realise that its policy decision of total silence is frustrating and not in consonance with current norms of customer interaction and service.

roger.stanford09,
Posts in this thread are primarily in connection with the incorporation of Delivery/Read Receipts directly within Gmail.
But you have illustrated one more example of "receive and send read receipts" in "Outlook, and it works every time."
So why can't it be made to work at least to the same extent in Gmail? Would Google wish to reply please?

Cheers!
  
Re: How do I get a read receipt? eric.andelin 8/18/10 7:04 AM
I was just asked by an employee about delivery and read receipts in Gmail. When I said that there was no such thing the response was "then we'll never switch to Gmail". So we are throwing out all of the other benefits of Gmail over this issue? I've been a Gmail user for 4 years, Have converted a small company over to Gmail and am looking to do it again with the larger company I currently work for.  The benefits far outweigh this one supposed negative. Especially when you consider the entire suite of products you get when you convert to the paid version. As it was pointed out above you can still send read receipts through Outlook if you are using that as your client. Gmail good...
Re: How do I get a read receipt? nadirshaw 8/18/10 7:38 AM
eric.andelin,

You are partially right when you state that the benefits of Gmail far outweigh this one "supposed" negative. I submit that this is not just a "supposed" negative, but a negative in actual fact, and as this thread indicates, is extremely important for almost all users. The lack of this facility inbuilt into Gmail has resulted in quite a few people moving away from Gmail, and this fact too is documented in this thread.
 
Not me though! Most of us remain loyal to Google and Gmail, and are hoping that Gmail will listen to us and introduce it as soon as possible with all the relevant provisos vis-a-vis reliability.

Cheers!
Re: How do I get a read receipt? sds0901 8/18/10 7:59 AM
Eric

As I read your post I shook my head in agreement regarding the range of products and services one receives "within google".

However, I don't know if that is really the issue here. Actually the presence of the vast, in-depth and far reaching services created by and offered by google reinforces the dismay expressed within these discussions with how hard can it be to create this option for their consumers.

If they have the capacity to create Alerts, blogs, checkout, Chrome, desktop, directory, earth, finance, google 411, igoogle, images, maps.....etc, products that as a novice computer programmer, appear daunting - can it really be that hard?

The continued lack of reaction/response from google continues to baffle me and I suspect will continue to reinforce the disconcerted feelings posted here, irrespective of the other great services.



Re: How do I get a read receipt? bkc56 8/18/10 10:27 AM
...can it really be that hard?

Requesting a read-receipt is easy enough to do.  The problem is actually GETTING one returned since Google has no control over the receiving e-mail servers.

All those types of services (delivery/read receipts, cancel/recall functions) are totally dependent on the receiver's server/client to honor the request, and most don't.  That means you could send the request, not get a reply, and have no idea what actually happened.  These sorts of functions work best on a closed e-mail system, like a company that uses Outlook clients and servers for all it's internal e-mail (which means the sender and receiver are on the same server).

And here is where the debate really lies.  People fall into one of two camps:

1.  An unreliable read-receipt is better than none at all.  Let me TRY.
2.  A read-receipt is only useful if it actually works.   Why try if no response is undefined (could be no support, or not read, no way to tell)?


Most of the posters in this thread fall into camp #1.  I'm guessing Google is in camp #2.

Personally, I want services to be reliable.  Using something that may or may not work, with no way to know if it did, does not fit my definition of "reliable".  I guess that puts me in camp #2 also.
Re: How do I get a read receipt? RickSurly 8/18/10 11:54 AM
There's no reliable way to implement read-receipts, since it is all dependent on the recipient's configuration. However, I still think it would be a simple thing to configure a sending server to never request a delivery receipt, but to always generate a delivery receipt itself including the IP address of the destination server. That way, you would at least have a record indicating the message was delivered and where it was delivered. The onus of generating a delivery receipt should fall on the sending server.
Re: How do I get a read receipt? nadirshaw 8/18/10 12:16 PM
In total agreement with you, sds0901.

There are users in this thread who have been attracted to Gmail enough to try it out, and who have gone back to their earlier email clients with Delivery/Read Receipts because they were initially unaware and subsequently shocked that Gmail does not offer an optional Delivery/Read Receipt system which they evidently feel to be extremely important and useful for them.

If they found their earlier email client's Delivery Read Receipt system to be so totally unreliable, they would not have made so much of a song and dance about the lack of it in Gmail as they have in this thread. 

Until Google comes out clearly with what they think on this issue, contrary to their evident policy of stoic silence, this debate will unfortunately continue ad nauseam.

Cheers!  
Re: How do I get a read receipt? domingotom 9/2/10 8:42 AM
"WE WANT DELIVERY & READ RECEIPTS WITH AS GREAT A LEVEL OF RELIABILITY AS THE BEST  THAT IS CURRENTLY AVAILABLE WITH OTHER WEBMAIL PROVIDERS." To answer Rick Surley post Federal Avaition Adminasrtation sends read receipts and I have several cases with them and very important for me to have
Re: How do I get a read receipt? nadirshaw 9/2/10 12:22 PM
Great, domingotom. Very interesting.
 
The US Federal Aviation Administration, a Government Authority, evidently has no issues with Delivery / Read Receipts. This hopefully puts paid to the legal impediments and fears expressed by the "negatives" against this facility elsewhere in this thread. (Sorry for the bold and the italics, but couldn't resist 'shouting' this!!)

Every little bit of positive information supporting the development and incorporation of Delivery & Read Receipts within Gmail posted in this thread is one more inch towards a hopefully positive decision by Google.

So once again, all together now !!....
"WE WANT DELIVERY & READ RECEIPTS WITH AS GREAT A LEVEL OF RELIABILITY AS THE BEST THAT IS CURRENTLY AVAILABLE WITH OTHER WEBMAIL PROVIDERS." (My apologies again for the bold caps this time, needed to 'scream' that out!!!)

Cheers!
Re: How do I get a read receipt? bkc56 9/2/10 1:30 PM
I think I've asked this before (with no answer provided) but what are the other web-mail providers that DO have read-receipts?

I know Outlook (not web-mail obviously) has them IF you are using Outlook servers (typically in a corporate or business setting).  I've heard that AOL has them, but I don't know if that's confirmed.
Re: How do I get a read receipt? nadirshaw 9/3/10 3:10 AM
Really now, what a question, and at this stage of the debate!!!......

Do please go through this entire thread.......numerous individuals have stated that they were surprised that Gmail did not have Delivery / Read Receipts and were therefore going back to their original webmail providers which offered the facility. 

Many individuals at the initial stages and subsequently throughout this thread have named webmail providers which offer Delivery / Read Receipts.

And I don't think anyone would dare venture to say that they were all telling lies !

At one stage, in one or two of my earlier posts, I have named/listed webmail providers which others in this thread have stated do provide the facility. Frankly, I haven't the time or the inclination to go back and list/identify them again.

For goodness sake, the fact that there are other webmail providers which do offer the facility is the very raison d'etre for this debate !!  
Re: How do I get a read receipt? bkc56 9/3/10 10:15 AM
I see lots of claims of support, counter claims, disclaimers that it only works within that provider's system, etc.  I simply don't have the time (or interest) to create accounts at these places to find out what the truth is about each one.

But that aside...

1.  I agree, RR would be a nice option to have for those who want it.

2.  I know some people consider them a violation of privacy and would want a way to opt-out (which partially defeats the purpose of a RR).

3.  I know that a RR is dependent on the receiving server or client to honor the receipt and return it (which significantly hurts the value of a RR since you don't know if requesting one will work or be ignored).

4.  I understand that despite these deficiencies, some people want them anyway.

5.  I know for fact that if they were implemented many people would complain about how sometimes they don't work (see #2 and #3 above).  We'll see lots of:  "Why did you bother to implement RR if most of the time they don't even WORK!!??!!??"

6.  And finally I assume that Google will decide what it wants to do based on good business sense and providing the best tools for the users, and this debate will have little or no effect on that decision.
Re: How do I get a read receipt? nadirshaw 9/4/10 7:09 AM
At last, the 'Nays' meet the 'Ayes' halfway!! Great!!!

Let's discuss some of the statements above~


2.  I know some people consider them a violation of privacy and would want a way to opt-out (which partially defeats the purpose of a RR).
Comment: Gmail has numerous facilities available, not all of which are considered useful by everyone, and some even considered an impediment and a nuisance, depending upon the needs and requirements of each individual Gmail user. This will be just one more facility which you, I or anyone else can "Enable" or keep "Disable"d, to make use of the facility or else opt out of it, partially or fully, for inbound and outbound emails.

3.  I know that a RR is dependent on the receiving server or client to honor the receipt and return it (which significantly hurts the value of a RR since you don't know if requesting one will work or be ignored).
5.  I know for fact that if they were implemented many people would complain about how sometimes they don't work (see #2 and #3 above).  We'll see lots of:  "
Why did you bother to implement RR if most of the time they don't even WORK!!??!!??"
Comment: At no stage has a single proponent of Delivery / Read Receipts in this thread, most of whom have experienced and used Delivery / Read Receipts within other webmail providers, stated or expressed any reservations about the facility or that "most of the time they don't even WORK". Granted that there will be a few Gmail users who will gripe, but Google can certainly forestall such comments to a great extent by supplying an explanation or proviso on the limitations of the facility (due to the current status of international internet protocols, etc) and the options available, before those who wish to opt for it click on the "Enable" box. 

6.  And finally I assume that Google will decide what it wants to do based on good business sense and providing the best tools for the users, and this debate will have little or no effect on that decision.
Comment: The very purpose of this Forum instituted by Google is in order to find out what their users want and "to check their pulse", so to speak. This thread has seen just too much thunder and lightning, explosions and damp squibs, for Google to say that developing Delivery / Read Receipts incorporated in Gmail does not make good business sense, and should therefore be thrown onto the scrapheap. There are just too many confirmed and intending users who would like Google to develop this facility within Gmail.

Let's all us "ayes" who are definitely in the majority have some faith in Google and remain optimistic, and keep repeating our (modified) chant ~

"WE WANT DELIVERY & READ RECEIPTS WITH AT LEAST AS HIGH A LEVEL OF RELIABILITY AS THE BEST  THAT IS CURRENTLY AVAILABLE WITH OTHER WEBMAIL PROVIDERS."

Cheers!
Re: How do I get a read receipt? Matej1 10/1/10 2:32 AM
PLEASE implement read&delivery option !!!  Please  please please...  It's an OPTION for goodness' sake! anybody not liking it will not enable it. For the rest of us, allow us to suffer our choices.
Re: How do I get a read receipt? hawaii2000a 10/8/10 3:08 PM
Has anyone considered Gmail's lack of a read receipt feature might be deliberate? 

Think about it. This is Google. Maybe there's a reason this "feature" doesn't exist?

The masses and the majority want what they have had with other mail services and consider it a defect when they don't get it with Gmail. The read receipt concept is flawed. Many people here just don't get that. Despite the replies from a few rational and knowledgeable people here, the issues with unreliability and privacy remain irrelevant. 

"I want my read receipts! Everyone I know and their grandma's poodle wants read receipts too! Three trillion people can't be wrong! The majority doesn't need to understand how things work! We had read receipts with Brand X so Gmail, you suck!"

Sigh.

Count me in as one who does NOT want this "feature" because it is flawed. Someone come up with a way that guarantees its reliability without it also being a privacy issue and we'll talk.

People live in their own bubbles. What they want is all that matters above anything else including how that might affect everyone else. I work providing IT support to clients who have wasted hours of my time explaining to them that just because they requested a read receipt with whichever mail client they use, 1) it doesn't mean they will necessarily get the read receipt, 2) if they don't get a receipt, it doesn't mean their mail WASN'T read and 3) if they do get a receipt, it doesn't mean their mail WAS actually read or by WHOM. So, what the heck is the point??

"Doesn't matter. I want it. And I want it now!"

Rational thinking be damned.
Re: How do I get a read receipt? dwrw 10/9/10 9:23 AM
In response to those who wonder what mail carriers give read receipts, get off the non-secure mailers like Outlook, get off the web-based mailers like gmail, and use a real program: Mozilla Thunderbird.


Re: How do I get a read receipt? nadirshaw 10/9/10 3:14 PM
Hawaii2000a,

There is reason to be confident that far more than 95% of the contributors to this thread and more than 95% of Gmail users would, like me, still counter your stand by once again stating concisely and unequivocally, without getting into explanations already stated repeatedly with numerous permutations and combinations  in this thread ~

"WE STILL WANT DELIVERY & READ RECEIPTS WITH AT LEAST AS HIGH A LEVEL OF RELIABILITY AS THE BEST THAT IS CURRENTLY AVAILABLE WITH OTHER WEBMAIL PROVIDERS."

Much rational thinking and reasoning has gone into arriving at this stand. It's all there in this thread. Do read all the "aye" posts, not just the "nay" ones.

But you are quite right in the possibility that Google's lack of a read receipt feature might be deliberate.

No one among the "ayes" has even remotely suggested or claimed that Delivery/Read Receipts are perfect, taking into account the current state of international internet email protocols.

But one has to make a start somewhere.

And if Google does decide to offer the option, I repeat, the OPTION, the powers that be in the industry will surely sit up and take notice, and perhaps begin the albeit slow process of amending the protocols suitably.

It is hoped that Google will give us some indication as to their current stance on this issue.

If they don't, one can also consider the distinct possibility that they are developing the feature and will spring it on us "shortly" !!

AND YOU CAN ALWAYS SWITCH THE FACILITY OFF. So what's your grouse??

Cheers!!



Re: How do I get a read receipt? hawaii2000a 10/9/10 6:10 PM
I have no grouse. Cross my heart. 

Also, I have read every single post here. I always do before posting myself. The percentages you spew--even if they were true--mean nothing more than there may be many people who want something that is rather useless. And that's ok. Happens all the time. 

I just find it amusing that people continue to demand something that makes no sense. Yes, other mail clients support this ersatz feature. But how is it in any way useful when 

1) Receiving no receipt doesn't necessarily mean your mail wasn't read by the recipient?

2) Receiving a receipt doesn't necessarily mean your mail was read by the recipient?

Two simple questions.  Please, go ahead, explain.

While we wait . . . guess what? Google offers this OPTION. Yay. 95% of the world rejoices. 

You send mail to Suzy. Suzy uses an old e-mail client because she isn't computer savvy (like the other 95%). Her mail client doesn't have a clue what a read receipt is. Yes, Suzy read your mail. But you won't get your read receipt that would make you absolutely know she read it. Dernit.

You send mail to Jim. Jim's assistant opens his mail for him and uses a filter to auto-route messages from your company to another assistant designated to handle mail from you. This time you do get the read receipt. Except Jim didn't read your mail. Ellen and Bob did though. But maybe that's good enough, huh? Sure it is!

You send mail to Rhoda. Rhoda doesn't like how you spilled your drink on her new dress at last year's Christmas party. She gets your mail and her mail client pops up a window with "Nadirshaw is demanding a read receipt!!!! Would you like to send one? Click YES or NO." Rhoda furiously clicks NO. NO. NO. NO. NO.

Hmmm.  Are we still at 95%?
Re: How do I get a read receipt? nadirshaw 10/10/10 4:04 PM
hawaii2000a,

You are quite right in the 3 scenarios put forth by you. It made for amusing reading.

And all of us "ayes" as well as the "nays" can put forth many many more.

Unfortunately, much as one would want it, such matters cannot be all white or black; all of us are aware that this is one facility where there are many shades of gray. 

And to patiently repeat once again, no one among the "ayes" for the Delivery & Read Receipt Facility has ever claimed that it can be made perfect with the current international internet email protocols. And yes, the privacy scenario can never make this facility totally universal: all email clients will definitely need to have multiple options to allow or disallow various elements of the facility by senders and recipients.

And, to patiently repeat once again, sanely and calmly, one has to make a start somewhere.  

And the fact still remains that a number of "aye" posts in this thread have expressed shock and disbelief that Gmail does not have Delivery & Read Receipts, and have stated clearly that the lack of this one facility has made them forgo all the other fantastic facilities offered by Gmail to go back or continue with their earlier email client which does offer the facility.......and never a peep from anyone of them that they were dissatisfied with the Delivery & Read Receipts offered by their earlier email client.

"Rational" and "logical" thinking varies with the times. "Rational" and "logical" thinking by the most respected scientists of their day stated unequivocally that the earth was flat, the sun was the centre of the universe, that people in a train going faster than 20/25 miles per hour would asphyxiate since air would be sucked out, that light invariably travels in a straight line, that there was no way one could ever talk in real time from one side of the world to the other without physical wires..........

And yes, we are still at 95%!!

And...

 "WE STILL WANT DELIVERY & READ RECEIPTS WITH AT LEAST AS HIGH A LEVEL OF RELIABILITY AS THE BEST THAT IS CURRENTLY AVAILABLE WITH OTHER WEBMAIL PROVIDERS."

Cheers!!







Re: How do I get a read receipt? andrejs.petersons 10/12/10 2:10 AM
It would be good to atleast ACCEPT and CONFIRM the incomming receipts, but offcourse, even better would be to add a new feature so Google Apps users could also generate such receipts. Maybe Google can add this feature on premium Google Apps users?
Re: How do I get a read receipt? cab4one 10/26/10 9:39 AM
Come on Googlies, you must surely recognise the user demand for this "mail read" function. What's not to like about it, other than the fact that Bill G's boys & girls got there first with I.E.? A call to action please.
Re: How do I get a read receipt? drslippyfist 10/28/10 10:27 AM
Plain and simple I would like to request the receipt function. Thanks
Re: How do I get a read receipt? priska48 11/5/10 5:20 PM
While attending post-grad school; the schools e-mail server had a received-read receipt funtion and it worked with all the e-mail I sent out wheather it was sent to Yahoo, AOL, or Hot Mail. This function has been around at least since 2000 that I know of. I dont see any issues as far as privacy goes, the reply is between the two correspondents only. If there are others in the c.c. folder it should not matter because the only recipient of the recipt is the sender. This is a feature that would make e-mail life much easier, especially sending information to 150 students at a time.
Re: How do I get a read receipt? Brinnt 11/13/10 4:35 PM
what I have found helpful is that if I look at an email that I have sent and the to name is still bold, this means that they have not opened the email. The to address opens the email, the to name is no longer bold.  
Re: How do I get a read receipt? nadirshaw 11/13/10 11:52 PM
Brinnt,

I don't think this applies to Gmail.
None of my sent emails ever have the 'to name' in bold.
Would you please clarify?

Cheers!
Re: How do I get a read receipt? liamdennehy 11/24/10 4:44 AM
A Read Receipt is quite the misnomer: the best you can say is that it was shown on screen. Which screen though? you can access GMail through the webmail, POP3, IMAP, mobile devices, mobile web... what exactly are you trying to prove happened?
I've found Read Receipts to be near useless, while Delivery Receipts are generally poorly implemented and probably achieve the same thing: some systems will say that they've taken receipt of the message into the system, but what you actually want to know is that it has successfully arrived in the user's mailbox. Signing for a courier delivery is exactly that, but you'll never know if the recipient ever opened the package.
If you're so keen to know whether the person opened the mail, ask them to confirm receipt manually. Having a computer tell you that you read something is at best trivial and at worst misleading. A one-line e-mail, it may be useful. A 1000-word essay, what you really want to know si not just that it was displayed on some screen (and reading that much on a mobile is pointless), but rather that the end-user absorbed everything. Only the user can attest to that.

On principle, keep read receipts out of GMail, and these problems go away. Just ask for a reply that your message is received, understood and/or acted upon. Much more useful.
Re: How do I get a read receipt? nadirshaw 11/24/10 1:34 PM

liamdennehy's or anyone else has every right to air his views here.

But when anyone posts something that goes back to beyond the most basic aspect, that of Delivery/Read Receipts' need and usefulness for which so far there has been in principle almost total unanimity, well, one can just sigh and answer as patiently as possible with permutations and combinations of previous replies ~

a) Noone has ever implied in this thread that Delivery/Read Receipts are perfect given the current status of internet protocols, etc.

b) Yes, all that a Read Receipt would do is indicate that the recipient has opened the email, not read it. Reading it is the prerogative of the recipient. But the indication that he has received and opened the email is enough for the sender to reasonably accept that the recipient has read it. That's all he wants to know, has the recipient Received the email?.....Has he Opened it? Maybe, to satisfy semantics, one could change the term "Read Receipt" to "Opened". 

This is also true of a couriered delivery whereby the recipient signs for the sealed document. Whether he opens it or not is immaterial; he has signed for it and that is reasonable by any country's law to indicate that he has read it; he cannot hide behind the statement that he received but never read it, whether it is a one-liner or a 1000-word essay. 

c) Really now, to expect recipients to acknowledge emails they receive is ridiculous. The trend is to go auto, not revert back to manual basics.

d) Read Receipts imply that the email was opened by the recipient. The statements "keep read receipts out of Gmail and these problems go away....Just ask for a reply that your message is received, understood and/or acted upon..." is akin to throwing the baby out with the bathwater. After all the entire problem will also go away if emails were banned and we all went back to snail mail.

So back to perspective, what more than 95% of correspondents on this thread have stated ~"WE STILL WANT DELIVERY & READ RECEIPTS WITH AT LEAST AS HIGH A LEVEL OF RELIABILITY AS THE BEST THAT IS CURRENTLY AVAILABLE WITH OTHER WEBMAIL PROVIDERS."

 Cheers!

Re: How do I get a read receipt? rcwaugh 12/20/10 6:27 PM
  Get a read request feature as other email servers already have in place!!!!
Re: How do I get a read receipt? eveonlinegamer 12/22/10 1:06 PM
You can go to the Suggest a feature page and click the Suggest it! link next to read receipts, but that is the most you can do for now.
Re: How do I get a read receipt? mintbeck 12/27/10 1:42 PM
You may be interested in this option: http://www.bnet.com/blog/businesstips/get-a-read-receipt-using-gmail/8270


Re: How do I get a read receipt? eveonlinegamer 12/27/10 1:46 PM
mintbeck, that is an option, but it specifically says that you must insert the image into your email, and the recipient must see the image for the read receipt to get to you.
Re: How do I get a read receipt? nadirshaw 12/28/10 12:51 AM
While SpyPig is an option for read receipts in Gmail as suggested by mintbeck and earlier in this thread by someone else, it is not embedded / integrated / automated as per options selected in Gmail itself. It needs manual intervention for each and every email.

The thrust and opinions in this thread overwhelmingly still remain ~  
Re: How do I get a read receipt? ahopeb 1/3/11 6:27 AM
Have just checked Yahoo webmail and they still don't have a read receipt facility.  From what I can discover looking at the various clients available, the only way that one can currently opt for a receipt is by using a desktop application such as Windows Live Mail, Outlook, etc.

That said, it would be great to have the option to request one on Gmail - for the occasional times it would be useful.
Re: How do I get a read receipt? JussMe10 1/5/11 11:41 AM
I concur that the option of a Read Receipt is desirable.  However, it seems that there are various issues that make it not likely and probably not reliable anyway.  I'll leave the 'not likely' subject to the techies.  The 'not reliable' part though...think about it.  If the receipt request has the option to be accepted/declined, is everyone going to accept?  So truthfully, you may or may not get a receipt from someone who actually read the email anyway.  Then there's the definition of 'read'.  Just because I opened the email doesn't mean I read it.  So picture yourself, armed with "evidence" that a person read an email and you confront them with the "proof".  Not so fast.  What if they clicked your email instead of another one by accident and quickly closed yours w/o reading it.  Or say you intentionally open the email but get pulled away, get a phone call, the kids scream, the fire alarm goes off, etc etc.  You've opened the email, maybe even accepted to send a receipt, but did not actually read it.  Life happens.  So what is the answer?  Who knows.  I agree that if your true purpose is legitamate, just ask the person to respond that they got your message.  Otherwise, leave a voice mail.  Oh wait, you won't have proof they pressed 'play'.  Or you could mail a letter.  Oh, no, you'd have no proof they opened the envelope.  You could stop by and knock on their door.  Nope, they could be hiding in the basement.  (Just a little humor, don't take it seriously). 
Re: How do I get a read receipt? Massimiliano 1/5/11 12:20 PM
May I throw in my 2 cents worth (well 2 more actually, given I participated in the debate some time ago).
Suppose you have a circle of friends, and suppose you organize dinners periodically, and suppose that (yeah you guessed it) you send them all emails. Just a few days before the event you want to give a ring to those that did not read the email. If you had the mail receipt, you could call just those for which you don't have the receipt. If someone, by accident or voluntarily, has decided not to notify, ok, but the total number of calls will be surely less than if you had to call everybody.
This is deliberately an example of private life and not business.
Cheers
Max
Re: How do I get a read receipt? nadirshaw 1/5/11 1:16 PM
Perfectly said, Massimiliano.

What JussMe10 has stated is nothing new, it has been repeated in various permutations in this thread, gently and with humor as he has done, and belligerently and insultingly as others have. 

Of course and no doubt, he and others have every right to express their opinions in any way and any number of times, but their doubts still cannot deter the overwhelming preponderance of the common opinion in this thread which collectively states ~

"WE STILL WANT DELIVERY & READ RECEIPTS IN GMAIL WITH AT LEAST AS HIGH A LEVEL OF RELIABILITY AS THE BEST THAT IS CURRENTLY AVAILABLE WITH OTHER WEBMAIL PROVIDERS."

Cheers!
Re: How do I get a read receipt? PCN 1/7/11 3:51 AM
" Return Receipt"
It is a sincere request that Google should consider incorporating "Return Receipt" menu.This would not only saves time but also anxiety whether other side has received the mail or not - particulatly in case of important mails like -Quotations/Offers etc. It is not only me but thousands of gmail members would be happy to welcome this new menu in gmail.
thanks 
Re: How do I get a read receipt? moiseev.igor 1/7/11 4:17 AM
> It is not only me but thousands of gmail members would be happy to welcome this new menu in gmail
We keep out of gmail thousands of our outlook clients because of absence of email receipt feature. Simply NO WAY to explain how the best email managing system lacks of this feature!
Re: How do I get a read receipt? jsantosdias 1/9/11 6:58 AM
I Want Read Receipt
Re: How do I get a read receipt? Swammi 1/10/11 12:11 PM
Thunderbird has receipts.
Re: How do I get a read receipt? bkc56 1/10/11 12:46 PM
Thunderbird has receipts.

Correction, Thunderbird requests receipts, but the request will be ignored if the receiving server/client doesn't honor the request.
Re: How do I get a read receipt? nadirshaw 1/13/11 12:44 PM
Correction, Thunderbird requests receipts, but the request will be ignored if the receiving server/client doesn't honor the request.

(Sigh!!)

OK, let's satisfy the "nays" and modify the collective refrain of the majority, the "ayes" .........

"WE STILL WANT THE OPTION OF OUTGOING AND INCOMING DELIVERY & READ RECEIPTS IN GMAIL WITH AT LEAST AS HIGH A LEVEL OF RELIABILITY AS THE BEST THAT IS CURRENTLY AVAILABLE WITH OTHER WEBMAIL PROVIDERS."

Cheers!

Re: How do I get a read receipt? cfc2000 2/8/11 4:32 AM
Just a social point - whenever I get a read receipt request I make an assessment of the sender's intentions, especially with a purely social email. I wonder if they are paranoid or desperate or both. I think if you want this facility, you can use Outllook or another email client. I agree though that Gmail would gain users if they did have this facility.  But would it affect speed and reliability and lead to loads of server traffic? BTW yahoo offers this facility on its "MailPlus" paid for service only.
   
 
       
 
 
Re: How do I get a read receipt? ups 2/24/11 11:02 AM
So Gmail does not support the request the Delivery Request.

But can anyone point me to what Gmail does when it receives an email with delivery requests? I would guess that they would silently fail since it could be use for spam targetting.

But I would like a confirmation...
Re: How do I get a read receipt? sandycee 2/24/11 10:07 PM
I want to know if any of you people have gone to the trouble of actually making a request to google for the gmail facility of requesting receipts???
Do you know that whinging and whining about a simple thing like this over two-three years - I can't believe how long some of you have been coming back to answer each other - will not get your request through. If however you had all frequented the request or wish list that Google makes available to everyone, you may have had your wish granted by now!!!
Try it and see - if Google gets an avalanche of requests, then perhaps it will get done.
Either that, or someone else will come up with a lab that will make it work!
Bright blessings to you all

Re: How do I get a read receipt? ssjkakaroto 2/25/11 5:10 AM
You clearly didn't bother to check the feature suggestion page (https://mail.google.com/support/bin/static.py?page=suggestions.cs). "Read receipts" has been in there for a long time now.
We can only vote for it, but we can't see how many people voted, so there's no such thing as an "avalanche of requests".
Re: How do I get a read receipt? nadirshaw 2/25/11 10:43 AM
ssjkakaroto, good reply to sandycee's post.

Which throws up a very interesting and obvious question:

Why is Google not publishing the positive vote count for each suggestion on the Feature Suggestion Page ?

One can be reasonably sure that if there was a count figure published,
nothing so difficult to program into the software by Google,
the actual count would certainly, subjectively and objectively, be much more than just "an avalanche of requests"
for this feature, perhaps more than any other feature suggestion to Google to date.

Google, PLEASE..................

Cheers!
Re: How do I get a read receipt? bkc56 2/25/11 1:16 PM
perhaps more than any other feature suggestion to Google to date.

I doubt it, probably not even close.  I'd bet "optional conversation view" would be the clear winner over any other request, ever.

I image requests dealing with labels/folders are similar in requests to read-receipts.  And requests like "recoverable discarded drafts" are arguably more important that read-receipts (at least to anyone who has lost a draft).

And while it't not actually a choice, I suspect more people would vote for "fixing bugs" over "new features".
Re: How do I get a read receipt? nadirshaw 2/25/11 2:16 PM
I am reasonably sure that almost all the "ayes" in this thread, including myself, are definitely and clearly of the opinion that "Delivery/Read Receipts" wins the request sweepstakes hands down. Since it is a matter of opinion, anyone can dispute this and give a "nay" viewpoint, and there would be no way of establishing who is right due to Google's "Mum's the word" policy .

All one really needs to do is look at the size/s and sheer number of the thread entries under "Delivery/Read Receipts" vs "Optional Conversation View" (how many of us even know what that is?!) and form one's own opinions.

Every browser developer/owner has software bug-fixers over and above new features software developers..........one cannot neglect one for the other. New features have to be continued to be developed to stay ahead of the competition.......and in the case of "Delivery/Read Receipts", for Google to catch up with the competition!!

Cheers!
Re: How do I get a read receipt? bkc56 2/25/11 3:16 PM
All one really needs to do is look at the size/s and sheer number of the thread entries under "Delivery/Read Receipts" vs "Optional Conversation View"

Exactly.  Threads about the conversation view have greatly outnumbered threads on read receipts for years (well, until recently when Google finally made them optional).  Now the only time you see them is if someone doesn't know the CV can be turned off.

But this is off-topic and is distracting from the steady flow of "me too" posts.  Please, carry on.
Re: How do I get a read receipt? nadirshaw 2/25/11 11:58 PM
Threads about the conversation view have greatly outnumbered threads on read receipts for years (well, until recently when Google finally made them optional).  Now the only time you see them is if someone doesn't know the CV can be turned off.

Quite academic now with no way to prove this in any case, and again a matter of opinion.


But this is off-topic and is distracting from the steady flow of "me too" posts.  Please, carry on.

The only way to convey the fact that a vast swath of Gmail users favour the development of "Delivery/Read Receipts" by Google is by them posting their opinion on this thread and voting for the facility in Google's Features/Suggestions page. And yes, the negative connotation nomenclature "me too" when referring to the positive "aye" posts seems to smack of bias against Google's development of a facility for which almost everyone is clamouring. One could also similarly call the claimed larger thread/s on "Optional Conversation View" (??) as having been repetitive "me too" posts. 
Quite right, the "off-topic" is distracting and, of course, extraneous, and an attempt to distract from the subject of "Delivery/Read Receipts", which is why the "ayes" need to comment on such posts to ensure focus and prevent the "nays" from attempting to derail the critical need and urgency of the matter. So the "ayes" will certainly carry on, with new "entrants" to this thread adding their "aye" opinions, and older "aye" posters replying suitably to such "nay" posts.

Cheers!


Re: How do I get a read receipt? bkc56 2/26/11 12:13 AM
Quite academic now with no way to prove this in any case, and again a matter of opinion.

The below "petition" thread was 48 pages before it was finally closed.  This thread is barely over 10% of the largest of the many conversation view threads.

http://www.google.com/support/forum/p/gmail/thread?tid=7ebcf4867842e221&hl=en

... is by them posting their opinion on this thread and...

Possibly.

 ...voting for the facility in Google's Features/Suggestions page.

Definitely!!


One could also similarly call the claimed larger thread/s on "Optional Conversation View" (??) as having been repetitive "me too" posts. 

Which they absolutely were (between some serious debate on the topic).  That doesn't imply they are wrong to add their vote.  The "me too" label simple notes that they are agreement posts with no content.  Just a vote.
Re: How do I get a read receipt? nadirshaw 2/26/11 3:05 AM
You got me there! The "Optional Conversation View" thread is certainly larger. I could be wrong, but this facility is possibly not available with other webmail systems.

But it still does not detract from the fact that Google, the market leader, has not yet included this facility in Gmail, a facility which is already available incorporated within many other webmail systems. Which makes it all the more, for want of a better word, inexcusable.

Though in my opinion, Gmail continues to be overall the best webmail service.

So, to repeat the refrain,
Re: How do I get a read receipt? bkc56 2/26/11 10:56 AM
Though in my opinion, Gmail continues to be overall the best webmail service.

I agree with that.

And personally I have nothing against an optional read-receipt capability as long as the following is understood:

1.  Read receipts are not 100% reliable in a mixure of e-mail service providers (unlike a closed corporate Outlook server).  Not receiving a read-receipt does NOT mean the message wasn't read.

2.  For privacy concerns, it must be an opt-in system, both for the sender AND the receiver.

But I fully support people having the option.
Re: How do I get a read receipt? nadirshaw 2/26/11 1:18 PM
But that is EXACTLY what has been stated by us, the "ayes", ad nauseum!!!

It has always been clearly understood by the "ayes" and stated accordingly in earlier posts that there will certainly be glitches for this facility's successful operation between email service providers with the current status of internet protocols which do not as of now "support" the specifics of "Delivery/Read Receipts", and furthermore that it will certainly need to be optional, both inward and outward, for the sender and the recipient.

It has also been stated in this thread that once Gmail, perhaps the largest email service provider, incorporates "Delivery/Read Receipts", the internet protocol guys will sooner or later have to take notice and begin the process towards tailoring the protocols to make the facility's interoperability between service providers more positive.

It should be noted that despite these limitations which have been acknowledged all along and which are evidently known hands on by those who have used other service providers which have the facility, this thread is peppered with statements of shock and surprise when it becomes known to the posters that Gmail does not yet have this facility.

And our repeated refrain (repeated below once again!!) clearly reflects all these provisos and limitations :

"WE STILL WANT THE OPTION OF OUTGOING AND INCOMING DELIVERY & READ RECEIPTS IN GMAIL WITH AT LEAST AS HIGH A LEVEL OF RELIABILITY AS THE BEST THAT IS CURRENTLY AVAILABLE WITH OTHER WEBMAIL PROVIDERS."

Welcome to the realm of the "ayes", bkc56!!

Cheers!
Re: How do I get a read receipt? MikeTwo 3/3/11 1:32 PM
Count me among the nays.

The last thing I want is some automatic way for spammers to identify which emails are real people vs dead accounts.  Nor would I want to click "No, No, No, No..." every time I rummage through my Spam folder to see if anything was mislabeled.

Further, the privacy concern is important.  Just because you sent me an email doesn't mean I'm obligated to let you know when I read it. It's none of your business, frankly.  If the email is that important, send it via snail mail with signed Delivery Confirmation. That's the only thing with legal force anyway.

The most reliable way to know if a person has read an email is to ask them to respond.  Maybe even provide a mailto link to be extra helpful.  Anything other than that is trying to use technology to solve non-technological problems.  I found this on another thread, and agree with it entirely:
"Your friends are lazy? Coworkers unreliable? Want to have more control of your students? Trying to communicate with somebody that doesn't want to communicate with you? Sorry, these are not technology problems, so technology cannot solve them for you."

I do NOT want a Read Receipt feature, and if there was such a feature, I would permanently opt out.
Re: How do I get a read receipt? nadirshaw 3/3/11 2:25 PM
To each his own.

Gmail's Spam Filter is extremely effective and good enough for an estimated 98% of Gmail users including  myself. So all we need to do is glance through the emails listed in Spam to ensure no required email has accidentally been filtered there by Gmail, and transfer it to the Inbox. The rest can just be deleted by ticking All and the Delete box. Even if the Delivery/Read Receipt option is on, Gmail is certainly not going to send the spammer any kind of a receipt for emails deleted from the Spam list, so there does not seem to be any "automatic way for spammers to identify which emails are real people vs dead accounts".

And during the years that I have been using Gmail, not once have I had the occasion to fault the Spam filter from the time it was incorporated.

What the 'ayes' find incomprehensible is the 'nays' ' obstructionist viewpoint against those who wish Google to develop an OPTIONAL Delivery/Read Receipt facility which the Gmail user can switch off or on for either incoming or outgoing emails or both. Yes, you would have that choice. If you feel that this impinges on your privacy, opt out.
Furthermore,
I may want to let YOU know that I have received and read your email without having to resort to sending you an email reply. Why should you want to stop me?

You are welcome to permanently opt out of the Delivery/Read Receipt facility, but there is no way that you or the other 'nays' can dilute the overwhelming majority who are trying their level best to democratically convince Google to develop the feature.

So,
"WE STILL WANT THE OPTION OF OUTGOING AND INCOMING DELIVERY & READ RECEIPTS IN GMAIL WITH AT LEAST AS HIGH A LEVEL OF RELIABILITY AS THE BEST THAT IS CURRENTLY AVAILABLE WITH OTHER WEBMAIL PROVIDERS."

Cheers!
Re: How do I get a read receipt? crapshoot111 3/8/11 4:29 AM
"I STILL DO NOT WANT THE OPTION OF OUTGOING AND INCOMING DELIVERY & READ RECEIPTS IN GMAIL WITH AT LEAST AS HIGH A LEVEL OF RELIABILITY AS THE BEST THAT IS CURRENTLY AVAILABLE WITH OTHER WEBMAIL PROVIDERS."

Sorry to shout like a two-year-old stomping mid tantrum but I just don't see the need for it in an informal web based email and file storage service.

Imagine the condemnation if google were to introduce such a function with an automatic opt-in, as is the depressing corporate habit these days. A great number would turn it off because they wouldn't have wanted the read receipt function in the first place and they may or may not be annoyed at google. Another group would turn it off in reaction to google's perceived invasion of their privacy and this group would be annoyed with google. I would obviously be in a third group which would de-activate it for both reasons and be annoyed at google.


I can't state what the numbers would be but I think you'd be left with a sizeable group running gmail with the receipt function de-activated and be left in the situation you're in now...was my mesage received or not. That's life, phone the recipient, send them a letter, ask them to confirm receipt.

Re: How do I get a read receipt? nadirshaw 3/8/11 7:03 AM
Two or three simple questions to counter the previous comment in this thread.......

1. How is it that other webmail service providers are successfully offering the Delivery/Read Receipt functionality as an option to the extent that it is possible within the limitations of the current status of internet protocols?
2. Are their subscribers petulantly screaming that the facility should be completely removed and not be available to anyone as an option since they "don't like it, is an invasion of their privacy" or whatever?
3. Are those webmail service providers being condemned for having the function?
 
In fact, when such subscribers try out Gmail which is the best in every other respect, they are shocked that it does not have the facility and go back to their albeit lesser webmail service simply because of this deficiency. This has been expressed more than a few time in this thread.

Noone says or has ever stated that the function should be offered with an automatic opt-in. Most functionalities never are. It would have to be offered as multiple manual opt-ins with complete explanations as to the limitations of each element of the functionality. 

One should not be like a petulant two-year-old at a party, a spoilt  child who does not like the flavour of the cake, so throws it out of the window so that noone can eat it, even those who like it.

And though the usual "shout" to get Google's attention is not going to be repeated in this post in "deference" to the previous poster, 99% of the 'ayes' who earnestly believe that the facility should be introduced in Gmail, like me, are surely not going to reconsider on the basis of any explanation that the 'nays' have given. Our shout still stands without any dilution.

Only Google can give a definitive reply as to whether they will incorporate the optional facility. If Google says no, then that's the end, and it puts paid to this thread. But it seems that Google never gives such definitive replies, for whatever reason. Until then, the 'ayes' can only hope and keep their opinion alive by countering the 'nays' in this thread.

Cheers!  


Re: How do I get a read receipt? moiseev.igor 3/14/11 6:39 AM
Everybody who needs the Read Receipt please register the request


That will raise the task in the Gmail team TODO list!!!
Re: How do I get a read receipt? Paul McDonald 3/14/11 3:43 PM
Hey guys,

Thanks for the feedback and the passionate responses. Read receipts can come in handy for some types of business processes. If we decide to build such a feature it would likely only be available to our business users so that they can implement their business processes in Gmail (acceptance of a subpoena, confirmation of client handoff, etc...). We tend to find the consumer use cases less valuable and more intrusive, even with the option to turn them off, so we are less likely to turn on read receipts for consumer Gmail accounts. 

Thanks again for the feedback, please keep it coming!

Paul
Re: How do I get a read receipt? nadirshaw 3/15/11 11:04 AM
Well well! Google has finally decided to come down from Mount Olympus and reveal itself through Paul McDonald!

Thank you, Paul, for your candid reply on behalf of Google, despite, as you may have rightly surmised in advance, most of us who have been "campaigning" for this facility and would like to have it for normal non-business consumer Gmail accounts too, would "passionately" not agree with Google's line of thinking, and even go so far as to consider it flawed.

Yet, you guys there are the ones to finally decide, so I suppose there is no choice but to accept your decision gracefully.

Once again, as already mentioned elsewhere in this thread, there is no doubt in my mind that Gmail is still the best in its field (despite the lack of this one necessary facility!).

Only wish that Google would now change its policy and reveal Google's thinking in the same way but proactively, and at frequent intervals, for all other suggestions by Gmail users. It would save your users and clients much time, energy and heartburn, especially for the "passionate" ones!!

Thank you.

Cheers!
Re: How do I get a read receipt? Easydoesit99 3/16/11 12:23 PM
So  the user unfriendly Microsoft Outlook CAN provide "Read Receipts" and Gmail can't? Seriously?!? Shame, shame on you.
Re: How do I get a read receipt? bkc56 3/16/11 12:59 PM
So the user unfriendly Microsoft Outlook CAN provide "Read Receipts"

Yes, but the only time you have the slightest guarantee that they will work is in a corporate environment where everyone is on an MS Exchange server so everyone is using the same e-mail "provider" and client.

One could argue that Google could do the same thing (read receipts only work for Gmail to Gmail requests), but that would be overly restrictive and people would not find that a reasonable solution.
Re: How do I get a read receipt? nadirshaw 3/17/11 12:39 PM

Perhaps we should put an end to this pointless discussion.

We wanted Google's views on the matter, and their representative gave us Google’s policy decision.

It is apparent that Google has decided that the "nays" have it.
Of course I don't agree. I am as disappointed as are, I am reasonably sure from this thread, the overwhelming majority of Gmail users.

But that's the way the cookie crumbles. What more can one really do? Google owns Gmail, and we are basically using Gmail as a freebie in spite of any assertions to the contrary. Despite cogent arguments, other webmail providers' incorporation of the facility, and an overwhelming affirmative by Gmail users to Google's development of the optional Delivery/Read Receipt facility, Google has in effect broadcast a resounding NO.

 And their policy of not proactively discussing any subject means in effect that their decision brooks no argument.

 So, Paul McDonald of Google, even though you, as Google’s spokesperson, say ~

"Thanks again for the feedback, please keep it coming!”,

do please understand that to clap, one needs two hands, Google users’ and Google’s.

And do please also understand that it would behoove Google to offer transparency and fairness to your customers in such matters by not hiding the vote count of user suggestions on your Feature Suggestion Page.

Cheers!

 

  

Re: How do I get a read receipt? jayscottstone 3/18/11 4:09 PM
ok, just got off the phone with my ISP, Time Warner; I use their web mail feature which DOES OFFER a read receipt option; however it is not that reliable; I bragged on how efficient Google was compared to Time Warner's road runner email only to find out I cannot do a read receipt on my gmail acct.
Google is simply the best company of its kind out there, and I request and fully expect for you guys to provide this read receipt functionality to us your loyal supporters; read receipts are critical in job hunting for obvious reasons; not knowing whether my email was received AND opened is unacceptable to me; and I do not want the receiver of the email to have to check a box indicating they have read email, etc.  If they at least open the email, I want an automatic read receipt if I have asked for one.  Come on Googlers, you can do this for us, and I don't think it is too much to ask; thanks 
Jay Stone
Re: How do I get a read receipt? caripoole 3/22/11 10:26 AM
I just posted this same question on getting a "READ receipt" sent back to me. And the person who ridiculed the people who WANT this feature is pretty ignorant.  There are MANY MANY reasons why someone would want a "Read Receipt", there are so many to mention that Im not even going to start.  It would be nice just HAVING THE OPTION in case you really need it, as I do today.  Sometimes you cant just send an email and say "hey did you get this?" Its not appropriate even for what Im doing. So if Google would just ADD this feature it would be VERY helpful!!!
Re: How do I get a read receipt? caripoole 3/22/11 10:36 AM
I may just  have to change my email address to one that DOES supply this feature- this is absolutely ridiculous. Any excuse for NOT having one, is unacceptable- Its "Your BAD" Google, for not having this option. You should be doing everything in your power to try to help the ones who support you. wow........
Re: How do I get a read receipt? Susan Clark 3/23/11 5:40 AM
Very frustrating gap in Gmail's offering.  Why Google would withhold it is hard to fathom... but certainly not indicative of a forward thinking, savvy-user friendly supplier.  Very disappointing, and far from Google's own view of itself.
Re: How do I get a read receipt? dsmith045 4/7/11 6:35 PM
It would be great to have this feature!  I really need it now.
Re: How do I get a read receipt? chrisbhmg 4/13/11 6:33 AM
Please! we need read receipt! 
Re: How do I get a read receipt? seab 4/15/11 1:12 PM
"WE STILL WANT THE OPTION OF OUTGOING AND INCOMING DELIVERY & READ RECEIPTS IN GMAIL WITH AT LEAST AS HIGH A LEVEL OF RELIABILITY AS THE BEST THAT IS CURRENTLY AVAILABLE WITH OTHER WEBMAIL PROVIDERS." and for all business and non-business users!!!
Re: How do I get a read receipt? bordercolliemom08 4/19/11 12:21 PM
Please remember the Google for Government users in the return receipt issue.  I was surprised to see subpoenas mentioned specifically as this would be for our Prosecutor's Office and Courts to use.  There are many local governments going Google that use workflow processes that would benefit from this feature.  Hopefully it can be put near the top of the list.
Re: How do I get a read receipt? Joshua 4/19/11 12:55 PM
Any judge who accepted an email return receipt as evidence of the delivery of a subpoena should be booted from the bench. (Alright, I'm exaggerating. But email receipts are NOT reliable.)
Re: How do I get a read receipt? polarbear4 4/19/11 1:29 PM
I'm so very happy that Google does not send invasive return receipts.  I kept looking for it in order to turn it off.

Relief.
Re: How do I get a read receipt? Coastie1790 4/24/11 11:28 AM
I want this feature.
Re: How do I get a read receipt? CRYateley 4/24/11 11:29 AM
To Paul McDonald's response -

I would find read receipts extremely useful when dealing with businesses / government organisations.
Otherwise - how do I know my email 'got there'?

If not read receipts - then 'delivery receipts' would be a step in the right direction.

Both are 'email norms (in my opinion at any rate!)

Cheers
Re: How do I get a read receipt? Meghana Tadikonda 5/3/11 3:51 AM
Yes,
 
Everyone here, know's the usage of having Delivery/read reciepts.
Gmail could provide this.
But instead of providing this as-like- "auto reply" canned reply in labs.
 
We need reciepts as per the email sender selects, right.
So better GMAIL people think in that perspective too.
 
Just a specification
 
-Meghana Tadikonda
Re: How do I get a read receipt? aaron_5150 5/6/11 8:08 AM
Read receipts would be very handy to see if when I put in a vacation / time off request to see if my employer ignores it after I have confirmation that they read it! :-)

Presuming that they turned on the feature for the company g-mail portal, probably not.... Lol

-Aaron




Re: How do I get a read receipt? Vakul 5/16/11 12:43 PM
Recently, I tried SpyPig.

It worked for me but for people who are bit skeptical about third party website, its not the choice.




Re: How do I get a read receipt? Mareikeke 5/16/11 12:47 PM
I also would like to see the (optional) read receipts and the requests of it.

If google thinks it cannot be confirmed as you cannot assure the other side outside GMAIL, then just make it one of the "crazy experimental features" and declare it like that.
Re: How do I get a read receipt? J.RichardWilson 5/18/11 10:41 PM
That's why for really important email sends, I still use AOL Free Email service.  I'm not sure I care for the statement "We tend to find the consumer use cases less valuable..."  Not a good statement in the eyes of a consumer.  My humble opinion.

Richard
Re: How do I get a read receipt? _Oasisss 5/20/11 4:53 PM
Read receipt is exactly what I need right now! If theres a problem with developing it, Im sure I & other gmail users can help! The demand is there. Please gmail give us read/open receipt, us everyday users, not just business users.. Thanks
Re: How do I get a read receipt? suelswalker 6/10/11 10:38 AM
It would be super helpful, like now, for when I have to send a take home final via email to my teacher and it would make me feel better to know they actually read it instead of finding an incomplete on my grades as the first time I find out that they did not read it and then having to take it from there.  
Re: How do I get a read receipt? RealtorRyan 6/10/11 4:39 PM
Now that iOS is implementing iMessage with delivery & read receipts, will Google at least look into this.  It would be super helpful!

Thanks!
Re: How do I get a read receipt? Joshua 6/10/11 7:50 PM
iMessage is NOT internet email. The whole point is that you can do this if you have a closed network where you control all the clients (as apple does). But you CAN'T do it anything close to reliably on the internet with standard email.
Re: How do I get a read receipt? RealtorRyan 6/10/11 7:57 PM
I understand your comment... But Google could do the same thing between gmail accounts OR create a messaging platform like iMessage.  Email is an old technology.  Now with more and more users texting or IMing, they should jump on this.  They have a good start with Google Chat.
Re: How do I get a read receipt? suedelaney57 6/16/11 3:57 PM
The best way to know if someone read your e-mail is to simply ask them to reply to your message and let you know they got it :-) You could put the request in your signature so it would automatically appear on all your emails and in the rare case a reply is not necessary, you could delete it. Sounds simple to me. 
Re: How do I get a read receipt? onyxwolf13 6/18/11 8:46 PM
Wait, Google doesn't want to appear intrusive by adding the read receipt function to consumer email? Since when has Google worried about being intrusive? Seriously, people obviously want this as an option, so why not add it?
Re: How do I get a read receipt? timasdfasf 6/27/11 10:17 PM
you CAN have gmail AND read / delivery  receipts :-)

setup gmail account.  use free Thunderbird email program choose  tools, account settings, down the bottom "account actions" choose "add mail account"   you want gmail to use IMAP, which i think it does by default. ( using IMAP means, the local copy of your mail account in thunderbird and the google hosted gmail copy will be the same, changes in one location are copied to the other the next time thunderbird connects to gmail. }

in thunderbird you can set it to always ask for a delivery and / or read receipt... or just for individual emails

i am doing this now.. I tested it before writing this post
Re: How do I get a read receipt? bkc56 6/27/11 11:24 PM
...use free Thunderbird email program...

Yes, that option was pointed out 200+ posts ago (and several times since then).  There's interesting stuff one can learn by reading the whole thread.  But this solution still suffers from the same limitation in that not all providers or clients will honor the request.  But it allows you to at least ask for a receipt.
Re: How do I get a read receipt? stepmaster 7/5/11 11:37 PM
I have always used read receipt when required and when I have had them sent to me, I've not thought of them as intrusive.
It is sometimes necessary to use this facility for a range of applications e.g.
birthdays etc etc whether attachment arrived and so on 
Re: How do I get a read receipt? mitul nic 7/8/11 2:09 AM
Rediff has the feature for read recipt
Re: How do I get a read receipt? AtulSachan-Power Poster 7/20/11 4:33 AM
Now its available.
Re: How do I get a read receipt? Vakul 7/20/11 5:11 AM
Gmail Adds Read Receipts in Google Apps Business. Hopefully, they bring it to normal users
Re: How do I get a read receipt? rakeshagrawal 7/25/11 7:20 AM
I'm sure this will be amusing for someone at Google, given all the passionate discussion here in favor of read receipts.  But I'm a Google Apps Business user and I want to disable the read receipts... how annoying and it's none of your business if I've read the email you sent me or not!  How can I mass disable read receipts on my google apps domain??
Re: How do I get a read receipt? Joshua 7/25/11 8:46 AM
It's disabled by default. See:
http://www.google.com/support/a/bin/answer.py?answer=1383374
Re: How do I get a read receipt? tullysteven 7/26/11 5:12 PM
One of the very few faults of gmail. Would be helpful to have the read receipt "option" and I would pay for it.

Re: How do I get a read receipt? dschoonover 7/28/11 9:02 AM
It appears this conversation has been going on for 2 years. Why not try readnotify.com. I have used it for some time and it works seamlessly with gmail. You can get a free trial at their website http://www.readnotify.com. It will store your emails for 1 year and there are many other tracking features to the program. The cost is very reasonable, $36 per year for premium, and it is perfect for business. By the way, I have no affiliation with the company other than a happy user. 
Re: How do I get a read receipt? bkc56 7/28/11 9:14 AM
Why not try readnotify.com.

Because some people would STRONG object to you violating their privacy with secret/hidden tracking.  Because people don't like having to fetch their e-mail from a third-party site (from what I read, it must be doing something like that).  Because people don't want to pay for stuff like this.

The only positive to a service like this is it's not dependent on the receiver's server/client to respond to a receipt request.

Still, if some people found out you were using this, they would never open another message from you again (yes, some people are that serious about their privacy).  Worth the risk?
Re: How do I get a read receipt? Guisca 7/28/11 1:59 PM
Our organization recently moved to Gmail from Groupwise, which did provide read receipts.  Read receipts are a necessity in contract administration for legal reasons.  In this electronic age, read receipts are as acceptable as the USPS certified return receipts.  I frequently email notices to vendors, contractors, and consultants.  I now use Seamonkey as an alternate email when a receipt is necessary.  I am able to get a read notice about 95% of the time.  When I don't, I use snail mail.  So, yes, Google, read receipts are sometimes necessary for business.


Re: How do I get a read receipt? FMHO 8/3/11 11:46 AM
I guess I'll have to back to my desktop application again. Yuk.

Received and Read Receipts are such broadly used options that they should be considered a basic option. I find it hard to believe that the software developers for gmail (or any other web-based mail program) haven't developed this option to be included their programs.
Re: How do I get a read receipt? larryanacoco 8/7/11 4:45 PM
Use the free mail client Thunderbird by the Mozilla independent group!
Return receipts are an option for any email!
Re: How do I get a read receipt? KKUM 8/8/11 8:49 AM
I can't believe Google doesn't consider this a basic function - not option, but required function!  Yes, when I was using Thunderbird, I used receipt confirmation.  As a Project Manager, it is critical that I know if some emails have been read and when they were read.  Guess I'll have to go back to Thunderbird until Google can get its act together.
Re: How do I get a read receipt? wheels003 8/10/11 1:12 PM
Having a read receipt option for our business account would be very, very useful and appreciated!!!
Re: How do I get a read receipt? bkc56 8/10/11 1:35 PM
Having a read receipt option for our business account would be very, very useful and appreciated!!!

Google Apps for Business DOES now have read-receipts available.
Re: How do I get a read receipt? KKUM 8/10/11 4:20 PM
Great.  How do I get to them?
Re: How do I get a read receipt? Marius76 8/22/11 8:19 AM
I have just enabled Google apps for business for 30 days trial and haven't found a setting that enables Read receipt, please help me....
Re: How do I get a read receipt? bkc56 8/22/11 9:00 AM
and haven't found a setting that enables Read receipt

I know the apps administrator has to enable it for accounts on that domain, and then the option is available.  But I don't have such an account so I can't look up the specifics.
Re: How do I get a read receipt? fearing 8/23/11 2:41 PM
It is true, I just enabled read receipts on the dashboard under email settings, we are Google Apps Edu customers.
Re: How do I get a read receipt? Pahlok 8/28/11 4:45 AM
So you have to pay to get read receipts? Nice... :(
Re: How do I get a read receipt? balmayo5 9/6/11 8:39 AM
I have to use orange's fsmail.net when i send mail that requires a receipt (legal docs from overseas) so i might as well
go back to fsmail.net, if the receipt function not be forthcoming in gmail.
Should it ever become available within gmail please make it so that only mail that requires a receipt can be ticked
i dont need everbody getting one.  
 
Re: How do I get a read receipt? Mandar Hodge 9/26/11 2:56 AM
Hello frnds,
 
 This is very true that it's useful for business process, but at the same time for our daily day to day activites which deals with email's sending and receiving, it becomes very much helpful if we have this kind of facility. In comparison with rediffmail they do have this facility. please check out for your conformation please.
 
 Thanks
 Mandy 
Re: How do I get a read receipt? consciousnessbliss 10/13/11 4:19 PM
With the introduction of iMessage, most privacy concerns are going to go by the wayside, and increasingly, it will be apparent that a service that combines the functionality of instant messaging, email, and text messaging will usurp Gmail's preeminent role in communication.  It's absurd to say, 'Oh, no, we're not going to do that because we don't think you'll want that', whereas Apple's role is 'Here, we've made it better, and everyone will adopt it and like it and come to expect that this is the way things are'.  I fully expect within the next 12 months, Gmail will be forced to respond and innovate their product like they've never done before, incorporating (gasp) read and delivery receipts, message threading that combines whatever service (email, SMS, IM) you're using into one single thread for each person, the complete integration of GV with Gmail, and better interoperability with other competing services like Yahoo and MSN.  The remaining option is to gradually slide into obsolescence and allow iMessage and other services to overtake Gmail's precarious lead.  It's all messaging, now.  Email is beginning to be seriously eclipsed, and the only competitive advantage it has with other services is that it can be used with other email providers (just like SMS).  
Re: How do I get a read receipt? nadirshaw 10/16/11 2:30 PM

At long last!! A cogent and well-worded comment by Consciousnessbliss right up my alley in connection with Delivery and Read Receipts!!

I had stopped posting on this thread once Paul MacDonald, Google’s Gmail Product Manager had in effect posted (Best Answer – sic!) on 15 March 2011 that Google had made a decision not to incorporate Delivery and Read Receipts in Gmail for free consumer users.

Yet I am reasonably sure that the vast majority of consumer users like me totally and utterly disagree with the stand that Google has taken. But what can one do when Google which holds the reins of Gmail, makes decisions which fly against reason and the view of the vast majority? However blue in the face that we get trying to have Google listen to us, they refuse to proactively comment and discuss in these threads, and when their Managers deign to come down from their Olympian heights after thousands of words of posts by us, and let us know their thinking, and say “Sorry, no can do, go take a hike” in as polite and friendly a mix of words as possible, there is really little we can do. So after 2 further posts/comments on 15March and 18 March 2011, I called it a day as far as this thread was concerned.

Have revisited this thread only to lend wholehearted support to Consciousnessbliss’ comments, with the fervent hope that it will arouse if not impel Google to reconsider its earlier decision.  

Cheers!

Re: How do I get a read receipt? nrhodes04 11/7/11 5:56 PM
Wow,
 More than 2 years of complaints about this simple option and still none of you get it. Gmail is not going to put it in place!
It will not matter how many of us complain about wanting the ability of this SIMPLE option. I love Gmail and will continue to use it and YES I would absolutely love this option. And I would add that only Gmail considers this an option not worth their loyal fans because of pure greed. You want that option then you have to pay for everything just to get it. I know a few of the staff and believe you me that so called option is an absolute necessity to everyone there. But because we want it and want it badly they think we will fold and pay for it. Well over two years later and we still haven't. Has Gmail gotten this message? You bet they have. Does Gmail care about our concerns and needs? On this issue, you can clearly see that the answer is no. So we are never going to get it....now comes our part....GET OVER IT and move on. When you deal with a management team that has no desire to meet a very simple client need and request then what can you really expect. And for us to expect them to ever change their mind on this issue is just ridiculous on our part. What does need to happen is that there needs to be a rattling of the tree so to speak and get rid of the old ideas people and displace their greed and/or incompetence. What are they going to tell us; its not greed? Then why do I have to pay for a bunch of other stuff when all I want is that one function. The general user has no need or doesn't want this function? Well over two years of letters have proven that that little statement has no validity. It's beyond the abilities of their staff? That surely can't be the answer, because look at how the new site looks. I can get changing astronomical views or for that matter a slue of other background looks. Looking Disco is more important to upper management than client requests for this one function. Or they will tell you about some desktop collaboration to gain this function is absolutely absurd. Its so absurd that one would think its an April Fools joke soon to be revealed and we will all have a good laugh. But the truth is that it is a sad drama that no one is reading and no one cares at all about. Look around at the other email user sites they also complain about not having this option as well. Because Google no longer feels marketing is a priority they continuously fail to see the bigger picture. Give your base client what they want and what no one else is giving them and they will line up at your door. That's just basic Marketing 101, even at a junior college.
 
So here are our options for viewing this subject:

1. Google doesn't care about their clients  
2. Unequivocal greed
3. Technological incompetence

Rather simplistic when you look at just three choices, and you will be assured that either with this letter or somewhere in the midst of what follows Google will respond. But I want all of you to go back and review the past 2+ years of comments. If you look you will see that the responses from Google are carefully delivered at just the right moments in the momentum of the writings. Why? To give you an answer that you won't like but at a time and at a point where it gets lost in the mumbling and this allows that department head to feel better about who he/she is and they can forget if only briefly about what they are not. 
Bitter? Yes, but not to the point it will consume me. If Google has decided that on this issue they must remain resolute in their absolute desire and I do mean desire to not satisfy any of us who have made them what they are then why continue to ask for their understanding. Google will NEVER - EVER let us have this option besides I would really rather have my background that I can barely see any of, changing from the Moon to Uranus; because I am an incompetent boob among many other incompetent boobs. If you don't believe me then just ask Google, they have said it and backed it up with several years of...well you guys can read. So I will pass on a bit of my grandfather's knowledge to you all; if you want sympathy then get a dictionary...you will find it somewhere between SH%T and Syphilis. 

 I still love Gmail just really do not understand your marketing strategy on this issue. Grow up Google you have been around too long to be this childish. Oh and know that this is not the decision nor the fault of the employees of Google this is solely and completely owned by the executives and upper management of Google.

And also know what ever Google comes back with and says....it's just an excuse....but to some at Google an excuse is an outstanding and viable answer. Makes you feel proud doesn't it?!?!?
Re: How do I get a read receipt? bkc56 11/7/11 6:22 PM
So here are our options for viewing this subject:

Sorry, there's a 4th option:  Google has stated that they feel read receipts are an invasion of privacy in the context of personal (non-business) e-mail and they have no plans to ever add it.

You can agree or not, but it's none of the options or any of the other reasons you talked about in your post.
Re: How do I get a read receipt? yogaraj1985 11/11/11 10:45 PM
How do I get to the option for a read receipt on an email message I am sending?
Re: How do I get a read receipt? bkc56 11/12/11 12:10 AM
How do I get to the option for a read receipt on an email message I am sending?

<sigh>

Perhaps read a bit of the thread you posted to for your answer.
Re: How do I get a read receipt? FMHO 11/17/11 1:44 PM
(sigh) Gee, I'm so glad there are experienced and skilled computer users like you who take the time to help plebes like me.
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