Categories: Managing Settings and Mail :

How can I contact someone at Gmail directly?

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How can I contact someone at Gmail directly? pedrofsv 4/30/10 7:27 PM
I need to contact someone from Gmail's support team. This Help forum approach is bull-#$#$%. 
I don't need to be looking for a way to change my password or how to configure my imap or POP.

My e-mails have vanished all of a sudden. All 3GB of them.
As far as I can tell I did nothing. I was reading some old e-mails and was writing in the search field to read some more and "BAMMM!!!." Empty folder.

I need all my e-mails back.. :@
And I need to be able to talk to someone. either via telephone or e-mail.. 





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Re: How can I contact someone at Gmail directly? bkc56 4/30/10 9:11 PM
Google does not offer live support for the free Gmail product.

It's possible that your account was compromised and everything deleted.  If so, you need to change your password and verify all your other security and account settings.

Have you looked in All Mail and Trash for the missing information?

Unfortunately, messages deleted from Trash or Spam can not be recovered.  Sorry.

For more information see:
Recovering deleted messages:  http://mail.google.com/support/bin/answer.py?hl=en&answer=78353
Deleted messages or contacts:  http://mail.google.com/support/bin/answer.py?hl=en&answer=50208

Re: How can I contact someone at Gmail directly? pedrofsv 5/2/10 6:06 PM
I did not delete any messages.

They were deleted for "me". whether by someone hacking into my account or some sort of hardware malfunction on Gmail's part.

Furthermore, there is no way for me to delete all of my e-mails with one single click. At least none that I am aware of.

A few hours after I reported this situation here I re-checked my mail account and found that, strange as it may sound, I had now been "given back" 8 very old e-mails whereas the rest my almost 8000 e-mails are still AWAL.
Re: How can I contact someone at Gmail directly? bkc56 5/2/10 7:33 PM
Not to be repetitive, but did you look in All Mail and Trash for the missing information?

Furthermore, there is no way for me to delete all of my e-mails with one single click. At least none that I am aware of.

Which is why I worry about your account being compromised by someone else who deleted everything.  Have you changed your password and checked your other security settings?

Re: How can I contact someone at Gmail directly? pedrofsv 5/3/10 4:34 AM
Yes, I checked all the folders right from the "get go".
Yes I did change my Passwords.
This is when an official Gmail support team would probably be more helpful, if able to tell me what really happened.

Gmail is in fact free for me, but they do make money off my account with all the adds they put up on the right vertical pane. So I do see reason for Gmail to look after it's subscribers...
Re: How can I contact someone at Gmail directly? DiBlu2000 2/17/11 5:29 AM
Well, I have a similar but different issue. My password has been changed, but NOT by me. i allso have been hacked but why would hackers not want me ot get into my own account. They need any info I can provide them to SPAM my contacts. Also, I went to reply to an email on my smart phone and I accidentally hit delete. I then went to the "Trash" Bin (clicked on "Trash") and everything had been permanently deleted.  Any advice here???
Re: How can I contact someone at Gmail directly? pedrofsv 2/17/11 8:48 AM
I can't help you there.
Gmail screwed me over and there's nothing I can do about it.

They say it's a free e-mail service that they provide. And in fact for me it is free but that certainly doesn't mean they don't get paid for all that publicity they ram into gmail. And don't forget they "read" your e-mails to give you content oriented ads.
So Google should have decent support, but it doesn't.
Re: How can I contact someone at Gmail directly? bkc56 2/17/11 11:09 AM
My password has been changed, but NOT by me.

See the following article about how to re-secure an account that was compromised:  http://knol.google.com/k/the-c-man/how-to-recover-a-hacked-or-compromised/3p9k5zywla4ku/7?pli=1#When_you_reclaim_Your_Account