Categories: Report an issue : Contacts and Sync : Google Chrome :

Contacts dropping out of group lists

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Contacts dropping out of group lists Carol Anne Hendrix 1/12/14 5:31 PM
Why are some of my contacts dropping out of my groups?  This has been happening sporadically but just since the last month most of a group dropped out of one of my groups.
Re: Contacts dropping out of group lists Somnath. 1/13/14 3:14 AM
Carol, 

Do you remember doing anything specific? Do any other client/devices sync with your account?

With my best wishes,
Re: Contacts dropping out of group lists Chris Callaghan 1/13/14 8:12 AM
I'm having the same issue.  Occasionally a contact would lose its group, but today I just noticed that more than 15 contacts dropped out of a group.  For some reason three contacts remained in the group.

I occasionally check contacts on my PCs, but generally just use them with my Android phone (Samsung Galaxy S3).

I do have a contacts dialer app, but I have had that for over a year.  This is actually how I noticed the issue... one of my dialing groups was almost empty when I opened it today.

Re: Contacts dropping out of group lists Carol Anne Hendrix 1/13/14 3:04 PM
No I have not changed anything.  I have a Verizon DNA cell phone but have not changed anything on it and have had it for over a year.
Re: Contacts dropping out of group lists Carol Anne Hendrix 1/13/14 3:05 PM
Same here occasionally I would be missing a person but just recently several of my groups dropped down from about 20 people to only 3. I also noticed that a couple of contacts had an extra contact record with only that group in it have you noticed that happening too?
Re: Contacts dropping out of group lists Jon Niemann 1/16/14 9:13 AM
Colossal fail. Have the same problem. Noticed it last night when I went to a group from my MOTO X to make a call and my Customer list of 50 had reduced to 4. Heart stopping because I was afraid that I had lost the contact altogether. Also having a problem with calendar appointments dropping. NO Bueno, I really like using Google services but cannot continue if these problems are not addressed.
Re: Contacts dropping out of group lists Hans-Erik Nelson 1/23/14 8:32 AM
I am having the same problem.  Many people but not all dropping out of important lists.  I have a Moto X.
Re: Contacts dropping out of group lists Dan Luken 1/27/14 11:19 AM
Same problem, Droid Razr Max.
Re: Contacts dropping out of group lists Wanda Skilbred 2/3/14 7:29 AM
Me too.
Re: Contacts dropping out of group lists Gila Svirsky 2/9/14 11:26 PM
This is also happening to me, and I'm linked to an iPhone.
Did anyone get a reply to this problem? I keep losing valuable names in my groups!
Help!!!
Re: Contacts dropping out of group lists stlbrowns 3/4/14 10:16 AM
Google has a major issue that they better address and not think this is just a sporadic problem.   For two months I have found random contacts in my group have mysteriously disappeared.  Restoring is not the right answer!  That's like a doctor telling a patient to take an aspirin for a brain tumor.