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My Contacts are loosing their groups and are dissapearing.

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My Contacts are loosing their groups and are dissapearing. Matti Boustedt 1/15/14 8:30 AM
My Contacts are loosing their groups and are dissapearing.

Im having an Samsung Galaxy SII phone, and are syncing the contacts with Gmail.
Its never been any problem,
but now the contacts started to dissapear.
They are loosing their groups.
I can find them again on my phone under (No groups),
but not on Gmail.

Its a lot of cantacts, about 800 of them,
do I have to do this manually to assign them groups again?
And if I do, will this solve the issue?
I dont know if I can trust google with my contacts anymore.

Re: My Contacts are loosing their groups and are dissapearing. Somnath. 1/17/14 4:41 AM
Hi,

Check if restoring the contacts back to a week/10 days helps. I'd suggest you take a backup of your contacts before you restore. 

The problem you describe has been an issue of late. Many have complained about this and Google is looking into this matter. You can follow all updates in this thread: https://productforums.google.com/forum/#!searchin/gmail/SOmnath$20Jorge/gmail/N7oIymohLTY/Uc6n39h0MxgJ

To restore your contacts, follow the steps suggested in the help article link: Restore contacts

With my best wishes,
Re: My Contacts are loosing their groups and are dissapearing. Rick Ferrie 1/17/14 9:03 AM
Also having this issue - will keep an eye on it regularly. I wrote down the numbers in each group so I can keep track. Hope it's fixed soon. Thanks.