|was told there was suspicious activity on my account and needed to be called to verify, can't find why it said that||idontwanttoregister||12/8/10 8:45 AM|
I use Outlook to retrieve my gmail. Out of the blue, it's not accepting my password, so I log in directly via webpage and am told there has been some suspicious login activity, so it needs to call me to verify me.
Now that I'm logged in, I can't find anything to tell me where logins have been occurring. This used to be blatantly easy to find information, but suddenly it's not there. How do I find out what triggered the defense mechanism so I can find out if someone IS getting into my account?
|Re: was told there was suspicious activity on my account and needed to be called to verify, can't find why it said that||bkc56||12/8/10 6:47 PM|
...so it needs to call me to verify me.
That method is used when an account has been compromised (hacked), used to send spam, and locked by Google to stop the spam and (hopefully) protect the account from further damage. Getting the verification code is the best and fastest way to recover your compromised account. See: http://www.google.com/support/forum/p/gmail/thread?tid=69a33682180a6d01&hl=en
See the following article about how to re-secure an account that was compromised: http://knol.google.com/k/the-c-man/how-to-recover-a-hacked-or-compromised/3p9k5zywla4ku/7?pli=1#When_you_reclaim_Your_Account
|Re: was told there was suspicious activity on my account and needed to be called to verify, can't find why it said that||idontwanttoregister||12/8/10 8:10 PM|
But how do I know that's what happened, and not that I sent a few emails out unexpectedly, or that it wasn't a false alarm due to me logging in from an unusual place or my IP address changing suddenly (as it sometimes does)? Shouldn't it have asked me to CHANGE my password if I got hacked?
I'm trying to find the thing that tells me from what IP addresses I've lately been checking email from. With that, I can tell right away if someone did indeed hack my account and I need to change my password, or if it was just a false alarm because I accessed my email from an unusual IP address.
|Re: was told there was suspicious activity on my account and needed to be called to verify, can't find why it said that||bkc56||12/8/10 11:02 PM|
But how do I know that's what happened...
Because that's what Google says it does, and I have yet to hear of a false-positive (which admittedly doesn't mean there can't be one).
Click the Details link below the Inbox for a list of the last 10 IPs to access your account.
But I'm not sure how much it matters. The system said your account was compromised, you should respond accordingly and do everything from the article above to re-secure it.
|idontwanttoregister||12/9/10 2:43 PM|
Thanks! I don't know why I couldn't see that link down there, but it finally revealed itself to me. Unfortunately, they only track the last 10 or so logins, so I don't know what might have triggered it specifically. The oldest one still there was from a new place, but was still within my normal travel range so it was technically a false alarm. But I changed my password just in case.