Categories: Composing and Sending Messages :

Why does gmail keep logging me off after only a few minutes? where is the setting which controls this?

Showing 1-5 of 5 messages
Why does gmail keep logging me off after only a few minutes? where is the setting which controls this? SBrockman10 11/16/09 5:34 PM
Explain your issue in full detail here:
I was trying gmail, thinking of switching permanently from earthlink as my provider.  While I was composing or reading messages, gmail kept signing me off.  Why is this?

 Please Also Include:
Operating system (e.g. WinXP): Vista
Program and version you use to access Gmail (e.g. Internet Explorer 7 or Outlook 2003): Google Chrome; IE 7  
Your antivirus software (e.g. Norton 2007): Norton Internet security
Any extensions, toolbars or plug-ins: Earthlink taskbar still running
Re: Why does gmail keep logging me off after only a few minutes? where is the setting which controls this? SN 11/16/09 6:34 PM
Several things could cause and solve your Gmail to log out; here are some possibilities and solutions: 1) Cookies are corrupted. Solution: Deleted cache, cookies (see references #1) restart browser. 2) Malware on your computer. Solution: Run anti virus scan, resolve all problems, bookmark https://mail.google.com to arrive at login page, login there and review and implement all 'account security' articles (see references #2). 3) Some recent browser add-on or security software or other software running in the background now conflicts with your browser. Solution: Disable or remove recent add-on adjustment. 4) Poor Internet connection. Solution: Diagnose Internet connection and improve the strength if possible.
Re: Why does gmail keep logging me off after only a few minutes? where is the setting which controls this? KeithR 11/26/09 1:44 AM
5. Someone else accessing your account from another computer.  Check account activity - link at the bottom of the screen.
Re: Why does gmail keep logging me off after only a few minutes? where is the setting which controls this? BambooThang 1/18/10 3:30 AM
No - the problem lies in the new version of Gmail - the old version works fine.
Re: Why does gmail keep logging me off after only a few minutes? where is the setting which controls this? KeithR 1/18/10 1:06 PM
That alone doesn't mean the problem lies with Gmail.  Please try all the offered suggestions.