|Message addressed to more recipients failed to send; blank message addressed to 'me' in sent folder||emagilmore||2/9/10 4:41 AM|
Explain your issue in full detail here:
When I try to send a message to more recipients in the 'to' field, it tells me that the message is sent but it's not. In sent mail folder there is a blank message addressed to 'me' while the one that was supposed to be sent is completely gone.
I have only noticed this twice so far. A few weeks ago a friend told me that she didn't receive an email I was completely sure I'd sent (I put both her emails in the 'to' field) and when I went to check there was a blank message addressed to me with the time stamp matching the message I though was sent. Today I was sending an important email (again, 2 addresses in the 'to' field), it said it was sent but when I checked the Sent folder, again, there was a blank message.
Please Also Include:
Operating system (e.g. WinXP): Windows Vista
Program and version you use to access Gmail (e.g. Internet Explorer 7 or Outlook 2003): Firefox 3.6
Your antivirus software (e.g. Norton 2007): Norton 2007
Any extensions, toolbars or plug-ins: lots
|Re: Message addressed to more recipients failed to send; blank message addressed to 'me' in sent folder||Idene||2/9/10 9:13 AM|
I have the same problem, but it occurs when I reply to a single sender (i.e. I don't click "reply to all"). I hit reply, write a response, click send, and it says "sent," but it shows up in my sent folder as a blank e-mail addressed to "me." The person I supposedly sent to didn't receive the message. It's happened three times now, and the first time was Monday Feb 1.
Blank Canvas Gmail Signatures
|Re: Message addressed to more recipients failed to send; blank message addressed to 'me' in sent folder||My||2/9/10 9:23 AM|
|Re: Message addressed to more recipients failed to send; blank message addressed to 'me' in sent folder||My||2/9/10 9:25 AM|
Ooops, I didn't refresh the page for a long time: Hi Idene... :-)
|Idene||2/9/10 9:43 AM|
|My||2/9/10 9:55 AM|
Curious. I've never heard of such a problem. Did you get any error message (e.g. "Ops...") or is something else suspicious?
Did you install any new browser extension or did you enable any new labs features which might cause the trouble?
The user in the German help forum seems to have a permanent problem. Moreover, she even couldn't post in the forum every time: Sometimes, her posts dissapeared / showed up blank after she had pulled the "post reply" button. The last comment seems to indicate that there is a general problem with the browser / with the computer settings rather than with GMail.
|Idene||2/9/10 10:05 AM|
Thanks, I don't get any error messages and nothing else suspicious. But I did upgrade to Firefox 3.6, that may be the culprit. Although since I wrote my first message here an hour ago, I was able to successfully reply to two gmail e-mails. So it's kind of a hit or miss thing.
|My||2/9/10 10:11 AM|
I just searched the forum ("blank" was your great word, which made my search successfully...!) and I discovered some other similar cases. They haven't been solved yet, but some users wondered if the proble, is caused by the "undo send" labs or by the offline mode. Do you use either this or that?
|emagilmore||2/9/10 10:15 AM|
It happened again today and this time I wasn't sending to multiple recipients so I guess it's a general problem. Now I basically copy the body of the email before sending it, just in case. Some go regularly, some don't.
First time it happened was Feb 1, like Idene.
There is no oops message or anything, it just says the message has been sent. However, I do immediately know that it didn't since the message isn't added to the conversation above and the reply field bellow disappears.
Actually, when I was first trying to post this question here today, it disappeared and I had to retype it. I didn't really connect the things, I thought I just accidentally clicked something wrong or pressed the wrong button. (I'm definitely copying this before clicking Post reply :) ).
Now kinda off the subject a bit but, has anyone else had any other problems with firefox in general that affected gmail too (since My suggested it might be a general problem with the browser): I haven't been able to use any keyboard commands for the past 2 months or so (CTRL-A/C/V etc. or arrow keys to scroll down or move around text), I always have to use the mouse copy/paste and other functions. It affects GMail but only in the rich text editor, works fine when I switch to plain text (which I generally never use). Other sites are affected to. Only in Firefox, IE works fine, other programs work fine.
|emagilmore||2/9/10 10:20 AM|
I just turned off the Undo Send. Don't know if it'll work though since the problem doesn't always occur. I will keep you posted.
I turned off Offline mode some time ago, when they started the Outbox function, it was annoying me (I believe that some attachments were disappearing).
Thanks everyone for the answers btw. :) Hope we solve this
|My||2/9/10 10:23 AM|
Thanks for the information. I will update this thread as soon as I have any ideas or any news from the German forum.
|My||2/9/10 10:45 AM|
Here are some links to other threads concerning the same or a similar problem. It would be great, if you can read through. Maybe, we find out a specific pattern.
 I am seeing blank emails sent to myself!
 Sent messages are not received and show up in "sent mail" as completely blank - no subject, content or addresses
 Messages Z try to send not sent - I get a blank message to myxself in my sent mail
 messages being composed are "disappearing" when I hit "send". Anyone else?
I found a really interesting tip in thread # . Mymarkx wrote at 2/40/10:
"What I found was that when I used the "send" button at the bottom of my composed email,
it would disappear, the recipient wouldn't get it, and my sent mail would show a blank email with no subject.
But when I used the "send" button at the top of my composed email, everything worked just fine (knock wood)."
I couldn't reproduce it with my own Firefox. But perhaps, you can?!
Moreover, it would be great, if you could clear your browser cache and cookies. You should check if any other software on your PC (skype, firewall, antivirus software) or a browser addon (e.g. Better GMail, Firebug) might cause the problem. You can get some help in the following article:
 Links or buttons aren't working:
Thanks for your help & greetings,
|emagilmore||2/9/10 11:03 AM|
I've tried sending some emails just now exchanging between buttons and I haven't managed to recreate the problem. I will clear the cache and cookies now but so far, whenever I did it (and I always do just in case) it has never solved any issues that I had.
I don't have either of those addons; the software you mentioned has been on for a long time, haven't made any recent updates to cause this.
|My||2/11/10 8:44 AM|
we've got a second user with the same problem in the German GMail Forum. He uses Firefix 3.6 and - tadaaa! - he uses the addon AdBlocks. Idene also uses it. Kris99 (Thread #, see reference above) uses it. CSchermer (Thread #) uses it. Jlebar (Thread #) respectively Caroline uses it and they listed the problem at Bugzilla ( https://bugzilla.mozilla.org/show_bug.cgi?id=542642 ). They describe the symptoms you described as bug #542642, but they still don't know the source and haven't solved it yet. AdBlocks often causes trouble. Maybe, that's the solution?
Please disable this addon and send some test mails. Does the problem occur again?
It would be nice, if you reported to us the results of your test!
Thanks and Greetings,
|emagilmore||2/11/10 9:12 AM|
The thing just happened again so the Undo send lab is obviously not to blame.
hmmm...actually, I have Adblock Plus so I don't think it's the same. And even this one has been disabled ever since I updated to Firefox 3.6 (I think it wasn't compatible with the newest version yet).
|My||2/11/10 9:31 AM|
Ops, sorry, it is indeed AdBlock Plus (!!!). My description was inaccurately.
Another try to sum up accurately:
Does everyone who has got this issue uses Firefox 3.6 and the addon AdBlock Plus? Is this the solution? Does the combination cause the trouble?
|Idene||2/11/10 9:43 AM|
Thanks for all the follow-up on this. I am using 3.6 and ABP. I haven't had the problem since posting about it yesterday, maybe that solved the problem? Just kidding. I value my ABP a bit too much, so I'd rather keep it on and have to ctrl-A, ctrl-C everything before I send it out, just in case. Thanks for all the advice and those links though!
|emagilmore||2/11/10 9:47 AM|
I've had Adblock Plus for a very long time and it didn't seem to cause any trouble, plus, the last few days it actually was disabled. Doesn't seem to be it.
|jlebar||2/11/10 11:12 AM|
@My, Caroline ran in safe mode (all add-ons disabled) for a while and reproduced the problem. I'll ask her to try again to be sure.
FWIW, I believe ABP by default ignores pages accessed through https, and at least Caroline was accessing Gmail through https.
|My||2/11/10 11:17 AM|
@jlebar: Do you have any other idea how to solve the problem?
|Kris99||2/11/10 1:23 PM|
I don't this it is because of ABP. My problem seems to have gone and I still have ABP on FF 3.6. Had no such issue since past two weeks. All I did was change my password and disable POP/IMAP in the settings. By the way, I have set https as default, if that matters.
|Static Webdesign||2/11/10 1:51 PM|
Same problem from 7 feb ->
- Allan Lohse
|My||2/11/10 2:24 PM|
Thanks a million for your replies!
It was just an idea, but it wasn't very goog. :'-(
I will update this thread if I get any new information in the German Help Forum.
|doncahill||2/13/10 12:51 PM|
Hi, thanks for the reply. Just to report that I do have FF3.6 but don't have adblock plus, so I don't think that's causing it. I do have the addon 'Better gmail 2.0', so maybe that's interfering? The problem hasn't occurred in the last 4-5 days, but the last time it did happen was when sending an email to arange an interview, which I only noticed yesterday didn't get through...!
|My||2/13/10 1:39 PM|
|jlebar||2/14/10 12:39 PM|
> @jlebar: Do you have any other idea how to solve the problem?
@My We're trying to get in contact with someone at Gmail on the Mozilla bug, https://bugzilla.mozilla.org/show_bug.cgi?id=542642 Do you have a contact you could ask to join us on the bug?
|CSchermer||2/14/10 12:47 PM|
While running Firefox 3.6 with ABP disabled, I have been able to reproduce the
|My||2/15/10 2:36 AM|
"Do you have a contact you could ask to join us on the bug?"I try to ask someone in the German forum. But at present, everyone is concerned with Google Buzz. :-p
|david.vlk||2/26/10 11:53 AM|
hi everybody, I use FF 3.6 as well and have the problem too. please reply.
|emagilmore||2/26/10 12:04 PM|
I haven't had the problem in awhile. I can't think of anything I might have done to stop it. Weird
|cgalster||2/26/10 12:14 PM|
I went back to FF3.5 and that has helped but I still check the sent box. I also disabled Buzz. Does anyone use " wise stamp" signature app?
|david.vlk||2/26/10 12:16 PM|
|emagilmore||2/26/10 12:16 PM|
I actually disabled Buzz too. But still, can't say if that's what fixed it cause it didn't happen to every single email.
Never heard of the app so that's a no.
|david.vlk||2/26/10 12:18 PM|
just disabled buzz as well. will tell ya if any other sent mail disappears. cheers.
|david.vlk||2/26/10 12:29 PM|
|emagilmore||2/26/10 12:33 PM|
FF3.6 was released about a month ago I think so yeah, that discussion is older.
|david.vlk||2/26/10 12:36 PM|
then it cant be FF 3.6 that is causing the problems. so, as I noted before, there are a few people not using FF3.6 but experiencing the same issue. i really hate google not responding to people, not having help center, no e-mail support etc.
|jlebar||2/26/10 12:40 PM|
|david.vlk||2/26/10 12:45 PM|
|david.vlk||2/26/10 12:47 PM|
Above stated does not necesarilly mean that FF3.6 does not cause the problem. But apparently the problem was here before FF3.6.
|david.vlk||2/26/10 12:56 PM|
Can someone confirm that this happens only if message is sent to more recipients? Or did anyone experience this behavior when sending to single recipient only?
|cgalster||2/26/10 1:16 PM|
No, it has happened to me when I would compose a brand new message and send it to one person. A short message with no attachments... although sometimes it happen with attachments and when I would send a reply or with multiple recipients... however it has happened with one.
|ogallchoir||2/26/10 1:19 PM|
hi there, I'm on a mini thread at:
same stuff with me, single and multiple replies. god knows what's causing this. i would be curious to know how much the internal operations of gmail - like pressing send - can be affected by external factors like adblock but in any event...
i found an error report form? - please lets all fill in! lets let them know - i love my gmail, but this is a crazy, crazy bug - they need to game out the possible scenarios
|david.vlk||2/26/10 1:28 PM|
ok, error form sent. everybody - please do report errow as well + stay tuned in this discussion.
|emagilmore||2/26/10 1:32 PM|
happens on single replies as well. I noticed it first on the multiple recipients so I put it in the title and then later I couldn't change it.
about to fill in the form. :)
|david.vlk||2/26/10 1:40 PM|
one more thing: please if anyone experiences the problem again, please post here so we are sure that the issue has not been solved yet. google likes to solve issues without letting people know. its better for their image. even a big error looks like a problem of a few stupids then. please keep growing this string and post like crazy. big discussion with many people means solution will be found sooner.
|puskibum01||2/26/10 3:33 PM|
I just experienced this issue again, so it's definitely still there. Also, I haven't been able to see any patterns leading to the issue.
|LemonAid||2/26/10 4:20 PM|
Are you all on Firefox 3.6 or are there any IE or Chrome users? What plugins do you guys have installed?
|puskibum01||2/26/10 5:14 PM|
Firefox 3.6 here and I can't seem to reproduce in Safari or Chrome. We just have Firebug installed...
|bradbentz||2/26/10 11:17 PM|
I'm having the exact same problem with Gmail, although it is intermittent. FYI, I'm using the lastest release of Firefox and have Greasemonkey installed (although not using any Gmail scripts).
Is anyone experiencing this problem with other browsers (IE, Chrome, Safari, etc.)?
I posted my original error report in this help forum: http://www.google.com/support/forum/p/gmail/thread?tid=76f155a12a67d1ca&hl=en.
|david.vlk||2/26/10 11:58 PM|
As I have previously shown, the problem was here most likely before FF3.6 and there are some people (very few) who experienced the problem with other browsers. I believe that using other browser is a solution at the moment, but FF 3.6 is not the sole cause. Plugins etc. do not seem to be the matter. What I really would like to know whether anyone has experienced this error lately (in last month) with other browser. This is something we have to find out, because it seems, that the answer is no, so that means, that at the moment the problem appears in FF3.6 only. But we need to confirm this.
|david.vlk||2/27/10 12:02 AM|
And great news for all is that LemonAid who posted just a few hours ago is a Google employee. That means that our effort makes sense and that Google noticed the problem. I hope Google will be able to come with solution ASAP, because for me is Gmail at the moment unusable since reliability of it is almost none.
|emagilmore||2/27/10 1:37 AM|
I'm in Firefox 3.6 but I noticed to problem even before I updated, so FF3.5 as well.
I haven't been using any other browsers. However, my flatmate uses Chrome and it hasn't happened to her [yet, that she knows of].
I have Greasemonkey too but I disabled it. I've been getting some script error messages offering to stop or continue. The result seems to be the same no matter what I click. It's been popping up on Gmail and some other sites too.
|LNM2010||2/27/10 4:13 AM|
I have the same problem after trying Firefox, Safari, and Google Chrome. The message says "sent", then shows up in sent mail from "me" and it's blank inside. I was using Firefox for the longest time, and then the security lock at the bottom of the screen was showing the insecure symbol. I've also been prompted at times after signing in once to the gmail login page, to sign in again. It totally refreshed the page and asked for my info for a second time. Not a good sign. I checked out the security of the page and sure enough, it's not a trusted site.
I switched to Google Chrome and Safari, both of which caught the faulty site instantly. However, after signing in to gmail on the bug free, secure home page, my browser tells me I am now on an insecure page. Google, please HELP!! I love using G mail, but will have to leave if this can't be fixed. Does this have anything to do with the recent reports of hackings?? How can we solve this problem?
|My||2/28/10 4:42 AM|
We got the same issue in the German help forum:
The user who reported the problem couldn't post in the forum, too. The other one could. One user uses AdBlock Plus for Firefox 3.6, the other one doesn't. We couldn't identify a common ground yet. At least, you can see screenshots in the linked thread.
|emagilmore||2/28/10 5:13 AM|
Does anyone have the delicious bookmarks addon?
I uninstalled it and it solved some other problems I had (couldn't use the keyboard to scroll, copy/cut/paste/select etc.).
Haven't had the Gmail problem in a few weeks now so I can't really tell if that's affected.
|david.vlk||3/1/10 2:13 AM|
Please note, that the problem has most likely no connection to solely FF3.6 or any FF addon. Sad to see that Google has no solution so far. At the moment all my mails are beeing sent ok.
|david.vlk||3/1/10 2:52 AM|
It happened again. Two mails not sent. FF3.6, some addons.
|david.vlk||3/1/10 3:07 AM|
Ok people, THIS IS IMPORTANT: I checked my Gmail sent folder. I found out that first the error appeared on 9.2.2010. Under add/remove programs I discovered that I installed FF3.6 on 9.2.2010. Then definitely FF3.6 in my case is the cause of this problem. Please be so kind and lets push FF to fix this. For start you can link here some FF links we should comment at. I dont know any.
|emagilmore||3/1/10 5:51 AM|
For me the problem started before the 3.6 update so I don't think it's to be blamed on FF3.6.
|david.vlk||3/1/10 5:55 AM|
Agreed. All I said is that in my case obviously this problem emerged immediately after installling FF3.6. But as I stated above: obviously, there are people, that had this problem before FF3.6 and with other browsers as well. Keep posting!
|JackJ59||3/1/10 7:56 AM|
Just one more with this problem. Started Feb. 9th. Sporadic. I disabled all Lab features, but still happened again today. I sent a report to gmail via the form linked above, and included a link to this thread with it. Arghhh.....
|david.vlk||3/1/10 8:05 AM|
JackJ59, did you install FF 3.6 on Feb9 as I did? Regards.
|LemonAid||3/1/10 11:54 AM|
Thanks for the responses, I'm looking into it.
|mlinksva||3/1/10 1:31 PM|
I also get this behavior, have for some time (prior to using FF3.6) but here's my current browser info
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6
|albina01||3/1/10 4:07 PM|
I have the same problem.
FF 3.6 was installed on Jan 16th and the problem started the next day...
Interestingly, I have already noticed the same behaviour e.g. in Flickr and Blogger when I was commenting images. After composing the text in the text box and then submitting the text, the comment doesn't appear in the thread of comments even when I reload the page... so it is completely discarded/lost.
|david.vlk||3/2/10 12:40 AM|
I have been through Google help forums today and re-directed some more people to this discussion. So far we know, that it in most cases the problem appeared after installing FF3.6, but FF3.6 definitely is not sole reason to this since some people had this problem before FF3.6. Make sure you push hard here as well as on Firefox forums! If you have any links to Firefox forums, paste these here. I posted here: https://support.mozilla.com/en-US/forum/1/603539? but no response yet. Lets help to keep this issue hot!
|markjd11||3/2/10 12:48 AM|
Same issue. Began Feb 1st 2010. Gotta think it has something to do with my windows 7 update that occurred that same date
|david.vlk||3/2/10 12:51 AM|
Markjd11, please note that there are many people not using Win7 and having the issue.
|markjd11||3/2/10 1:25 AM|
Scratch that idea, the windows update occurred 2 hours after the first instance. However, I too installed Firefox 3.6 only 2 days prior to the faulty emails beginning. And it only seems to happen with replys (to one or more recipients). It seems to have been occurring more recently for some reason though (4 in the past week)
|david.vlk||3/2/10 1:28 AM|
I am not sure, but I believe, that it happens in new mail (not reply) as well. I can say that with 95% probability.
|markjd11||3/2/10 1:34 AM|
Also, it appears that this has happened before http://osdir.com/ml/GMailUsers/2009-05/msg00027.html , http://osdir.com/ml/GMailUsers/2009-05/msg00041.html back in 2009. Not sure if they're related, but the same deal: sent mail with no subject or body.
|emagilmore||3/2/10 1:38 AM|
for me it has so far mostly happened with replies, where it shows "message sent" but I don't see it added to the conversation (which is how I know it hasn't really been sent)
|markjd11||3/2/10 1:57 AM|
Note: It definitely occurs in new emails not just replys. So far I think only when I use recipients stored in gmail has it happened, if that means anything (i.e. i start typing someone's name and it begins to appear so I click on it for them to be the recipient).
|david.vlk||3/2/10 2:01 AM|
Confirmed, it happened again now, new mail, one pre-typed addresed, one pre-typed copy.
|david.vlk||3/2/10 2:08 AM|
And here we go again. Now 2 out of last 4 mails. This is horrible!
|albina01||3/2/10 4:46 AM|
I repeat what I wrote yesterday, which shows that it may not be a bug of Gmail but probably an incorrect way as FF handles the information entered in any comment fields (and the mail body in Gmail also behaves like a comment field):
|david.vlk||3/2/10 5:05 AM|
Albina: yes, but some people experienced this before FF3.6 and on other browsers as well. But most of the victims are among FF3.6 users. Then EVERYBODY must push hard here and on Firefox help forum. So far I did not see any other user comments on Firefox forum.
|david.vlk||3/2/10 11:00 AM|
I tried to input this issue in Bugzilla. Please confirm it there. It needs to be confirmed by someone else in order to Mozilla people to work on in.
To Emagilmore, who openned this discussion: Can you edit name of this discussion? I see that still many people start new discussions on this issue. Maybe a better name for this discussion would make it easier for them. Anyway, we need to keep growing one discussion and what we dont need is spliting this large group into hundreds of small chats. All of you should comment here as much as possible. Beeing mute will not push the issue anywhere. Lets force Google and Mozilla hear our voices!
|david.vlk||3/2/10 11:02 AM|
|My||3/2/10 11:05 AM|
"To Emagilmore, who openned this discussion: Can you edit name of this discussion? I see that still many people start new discussions on this issue. Maybe a better name for this discussion would make it easier for them."Unfortunately, it's not possible to edit the title of a thread. Neither the asker nor a Google employee can do so. But if users searched for important key words before posting a new question or just regarded the suggested threads whilst writing a question, they would probably find this thread...
|LemonAid||3/2/10 3:14 PM|
Thanks again for your responses.
Could you also provide the dates and times (including time zone) of the last few times this issue has occurred?
|LemonAid||3/2/10 3:27 PM|
Also, is there any sort of trend to what kind of messages this is happening with? (e.g. messages with or without attachments, one-liners, really long messages)
I noticed that there has been some debating of whether it only happens to messages addressed to multiple people, but that does not seem to be the case.
|markjd11||3/2/10 6:13 PM|
no attachments (but haven't tried any), both long and short messages, to one or multiple recipients. Last occurrence at March 1st 10:18 pm PST, March 1st 7:13 pm PST, Feb 26th 5:04 pm, Feb 26th 10:24 am PST.
|david.vlk||3/3/10 2:27 AM|
To LemonAid: no trend, occurence in my case for yesterday: 11:17, 11:07, 10:56 and at least in one more case, but for some reason, this one is not in my Sent folder anymore (???), all times are UTC+01. In my case started Feb9, approx. 1 of 10 mails is not send. In some cases it concernes following messages (one sent just after another), in some cases it doesnt. If possible, contact me directly. I run a network so I can give you all detailed data.
|emagilmore||3/3/10 2:29 AM|
I couldn't really find a pattern to it. It hasn't happened with any messages with attachments but I don't attach things that often so that doesn't mean anything. Most of the messages were shorter, a few lines only. One was particularly long though - luckily I wrote it in MS Word first so I didn't lost any of it.
Some messages were replies to existing thread, some were new. Really no pattern.
The last times it happened to me were 9 February 2010 14:48 and 9 February 2010 13:13 (CET). It hasn't happened since but I don't remember doing anything in particular to fix it. I still try to remember to copy the body of the message before sending, just in case.
The first time it happend was Feb 1.
Also, I think I mentioned it in one of the previous posts but, the issue is not strictly Gmail. The first time I was opening this thread, it just disappeared after I clicked Post and I had to redo it, rewriting the entire thing.
P.S. I just clicked Post on this reply and it wasn't sent so I'm sending it again. Same issue???
|david.vlk||3/3/10 3:08 AM|
Please check these recommendations I was given in Bugzilla:
Uh, this sounds like a google issue. It could be an addon, so you can test with
|markjd11||3/3/10 10:59 AM|
My first occurrence was also on Feb 1st. I switched to using Google chrome a few days ago and haven't had it happen since. Not saying its Firefox 3.6, but it could be an add-on (since my chrome has no add-ons)
|fornoff||3/4/10 2:17 AM|
This has happened t me about 5 times over the last few days, including yesterday at about 6am EST. It seems to have begun on February 3. Firefox has been very slow recently --I have disabled Skype add-on (it crashed Skype and Firefox literally every day) and am asked to sign into gmail over and over.
|rum1t||3/4/10 9:05 AM|
This is the first time I have ever faced an issue with Gmail in 10yrs.
1. I click on 'Reply' to reply a message
2. After completing the e-mail, I click on Send.
3. I get a notification, that the mail was sent successfully
4. Now, the e-mail doesn't reach any recipient.
5. So I check the Sent folder, to find an email with Subject: (no subject) and no email addresses in To, CC or BCC
Basically, the e-mail has totally vanished. I have checked/searched all folders. No sign of the e-mail.
I tried 'writing' the reply again. kept a txt copy to be safe. and managed to send it normally on my second try.
*This problem has happened to me more than twice now. So i hit the SOS button!
Would really appreciate help.
Please Also Include:
Operating system (e.g. WinXP): Win XP SP2
Program and version you use to access Gmail (e.g. Internet Explorer 7 or Outlook 2003): Mozilla Firefox 3.6
Your antivirus software (e.g. Norton 2007): Avira AntiVir Personal Free (Updated Daily) & Anti-Malware BytesAny extensions, toolbars or plug-ins: Echofon for Twitter
|rum1t||3/4/10 9:07 AM|
The only common thing I can see here in most of the error issues is Firefox 3.6..
Maybe that's the cause?
|rum1t||3/4/10 9:14 AM|
Dates of Occurance:
Thu, Mar 4, 2010 at 8:59 PM
Tue, Mar 2, 2010 at 2:05 PM
Sun, Feb 28, 2010 at 12:55 AM
All e-mails were 'Reply' or 'Reply to' category
With Addresses in To, CC & once in BCC as well
*I hope this helps.
|orion2598||3/4/10 1:50 PM|
I'm having the same issue. Using Firefox 3.6 w/ no plug-ins. Last happened to me on a Reply on:
Thu, Mar 4, 2010 at 9:28 AM
|John Lydon||3/4/10 2:01 PM|
I just tried to post to this thread but my post didn't appear it was something like this....
I've had this happen twice so far and lost the email in both cases with a stubbed out email saved to the Sent Mail folder.
I'm also on Firefox 3.6 with AdBlock Plus. I have a feeling that this started since upgrading to Firefox 3.6 which I did recently rather than installing AdBlock which I did a long time ago. I'm using WindowXP SP3. I don't have antivirus software running in the background. My PC is connected to the internet via a router. I'm not using buzz or chat under gmail.
One of the failed sends had an attachment and one didn't. They were both average length. They were both when replying to an email in my inbox.
Here are the times (PST)
Wed, Mar 3, 2010 at 5:59 PM
Mon, Mar 1, 2010 at 5:15 PM
Please let me know if I should post any other details. Thanks.
|atonti||3/4/10 2:09 PM|
I have this exact problem - ever since FFox 3.6 installed. I do not have ADBLOCK on
I can confirm that this doe NOT happen only when I send email to more than one person. It has happened on the following occasions:
1. originating email to 1 person
2. originating email to more than 1 person
3. reply to 1 person
4. reply to more than one person
Others in my office not seeing this. And I don't think they have upgraded to FFox 3.6
It is driving me crazy as I use gmail for business and this is causing major problems for me. Anyone know of a solution?
|LemonAid||3/4/10 4:07 PM|
Thanks again for all of your responses. We're looking into this issue and apologize for any inconvenience.
|jlebar||3/4/10 5:17 PM|
Hi, everyone. I've been looking into this problem at Mozilla (https://bugzilla.mozilla.org/show_bug.cgi?id=542642), and we think the problem may have to do with proxy settings in FF 3.6.
If you've been experiencing this issue, please check Firefox's proxy settings under Tools -> Options -> Advanced -> Network tab -> "Settings" (next to "Configure how Firefox connects to the Internet"). We think the problem occurs for users who have "Auto-detect proxy settings for this network" or "Automatic proxy configuration URL" selected. Try selecting "No proxy" instead.
If you can still browse the Internet with "No proxy" set, please report back here if you still experience this issue in Gmail. Try and remember what your original settings were -- it's possible that "No proxy" may work for you at home, but you'll need some form of auto-detection when you move to a different network (at work, for instance).
If you can't browse the Internet after selecting "No proxy", set it back to whatever it was previously. (Note that it's possible that "No proxy" may work for you at home, but will fail when you move to a different network, say at work. So try and remember what your original settings were.)
If you're feeling adventurous, or if your connection doesn't work without auto-detecting your proxy settings, you can try running the pre-release version of Firefox 3.6.2, which we think may contain a fix for this problem that doesn't require you to change your proxy settings.
A word of warning before you go out and download this: These pre-release builds should be relatively stable, but they're untested, and Mozilla makes no guarantees that they won't crash all the time, erase all your bookmarks, or do other unfortunate things. If that doesn't sound too scary to you, you can download the pre-release version from
(If you're on Windows, you probably want the file called firefox-3.6.2pre.en-US.win32.installer.exe)
One last note about this pre-release version: It will never be auto-updated to Firefox 3.7. So when that version is released, you'll need to go out and download and install it manually. In fact, you'll probably just want to download and install Firefox 3.6.2 from http://getfirefox.com when it's released in a month or two; FF 3.6.2 will contain the relevant fix and will get you off the pre-release track.
Good luck, and let us know how if this works or not!
|dveditz||3/4/10 5:37 PM|
Note the word "nightly" in the download link Justin gave -- these are test builds that will try to update every day. Hopefully that won't get too annoying in the couple of weeks before the official 3.6.2 is released.
You could install the "nightly" build to a separate directory, leaving the release build alone. Then when the nightly build starts calling itself "3.6.3pre" switch back to the official build and let it update to the official 3.6.2.
If the nightly builds do not solve the problem please let us know by leaving a comment in https://bugzilla.mozilla.org/
show_bug.cgi?id=542642 -- that would mean we incorrectly diagnosed the problem.
|dveditz||3/4/10 5:45 PM|
|david.vlk||3/7/10 9:24 AM|
Did anyone experience this issue in last few days? I noticed not having this problem from 3.3. morning (just before applying no proxy to my FF3.6). To me it seems that this problem "solved itself" without any input from me. Do you have the same experience?
|emagilmore||3/7/10 9:26 AM|
it solved itself for me several weeks ago too. quite strange but I'm not complaining
|John Lydon||3/7/10 12:25 PM|
I've not had it happen since the 3rd of March but then I've only had it happen twice so far. I was holding off on trying the proxy setting work around to see if it happened again first so I still have the autodetect setting. I wondered if there might have been a work around put in place on the gmail servers side of things.
|alain_chesnais||3/8/10 8:16 AM|
I exeprienced it yesterday and again today. The latest occurrence was at 9:44AM Eastern time today. This has been happening on and off for a little while now:
5:33PM Eastern March 7
6:07 PM Eastern March 5
4:34PM Eastern March 2
12:07 PM Eastern March 2
I'm using FF 3.6 on Mac OS X 10.6.2
I've just disabled adb+ and updated my settings to no proxy. I'll report back if the problem persists.
|Juako||3/9/10 8:40 AM|
I have the same issue for 5 times:
|david.vlk||3/9/10 8:46 AM|
xokas, did you experience this with no proxy settings?
|Juako||3/9/10 8:49 AM|
Nop, I have this problems with proxy settings, now I change that, I will send some emails for testing the next two days. I will write if I have problems
|yahave||3/10/10 7:01 AM|
I've been having this problem for a few weeks now.
March 10, 2010, 9:49am Eastern
March 10, 2010, 5:50am Eastern
March 9, 2010, 7:45am Eastern
March 8, 2010, 7:46am Eastern
March 7, 2010, 10:49am Eastern
March 7, 2010, 3:00am Eastern
March 6, 2010, 1:18am Eastern
|dab81||3/10/10 8:58 AM|
I have a Mac and upgraded to Snow Leopard 10.6.2. in October of 2009.
Java, Quicktime, Google talk, and Shockwave Flash plug-ins enabled. Everything else disabled now.
The blank sent messages have been a continuous problem on my computer for the past three months. My father is visiting and using my computer to send email from his Gmail account, and ever since he's used my computer, the blank sent messages have started to appear in his sent folder. Thought it was Snow Leopard, but the other posts seem suggest otherwise.
Just thought I would provide some information. Hopefully, it will be resolved soon!
|tryfena||3/10/10 11:50 AM|
I just changed to "no proxy" on my FF3.6, so we'll see, but as of last night the blank sent messages are still happening. Mine seemed to do it somewhat randomly, too, not consistently, about 7 times since January 2010.
Windows XP, FF3.6.
|djokeefe||3/10/10 4:04 PM|
I experienced this gmail problem--seemingly at random--with FF 3.6. I changed to "no proxy" several days ago, have done lots of emailing since, and haven't experienced the problem. Fingers crossed.
|slaboure||3/11/10 4:37 AM|
jlebar, I've updated FF3.6's proxy setting for 6 days now and the problem hasn't re-appeared since then, on two different google apps accounts. So it might be the reason since before I had this pretty much every day at least once if not more. Do you have a mozilla bug id for this problem so I can track it over there?
|david.vlk||3/11/10 5:19 AM|
You can find 2 various links to Bugzilla in this dicsussion. Since I updated my FF3.6 to no proxy I did not have this problem. But I have now some people reporting me not receiving my messages. Any similar experience?
|ucankazveneil||3/11/10 1:55 PM|
I have same issue. I replied an email by just clicking reply button and then checked my sent mail folder. There is an empty email: (receiver was a an googlegroups.com address)
|JohnW2||3/11/10 2:28 PM|
The program at issue is almost invariably Firefox 3.6, but sadly very few people consider it important to say what add-ons they also use with it.
It is thought that it is the effect of certain add-ons (AdBlock is thought to be one) on Firefox 3.6, so we suggest you try and defeat any add-ons and see whether that improves matters.
Alternatively, try Chrome, which so far seems not to exhibit this trait.
|tamasm||3/11/10 2:32 PM|
I have the same problem!!
|emagilmore||3/12/10 8:13 AM|
And, it has just happened again. For the first time in about 2-3 weeks. short (2 lines) message, reply to conversation.
March 12th, 17.12 CET (GMT+1)
|My||3/12/10 8:14 AM|
There are several users who reported they've unabled all Firefox add-ons or who haven't installed any add-ons and the problem still occurs.
Nope. For example LNM2010 wrote: "I have the same problem after trying Firefox, Safari, and Google Chrome" (!). In the threads I linked at page 1, there is at least one user who used IE7.
I suppose Ockham's Razor doesn't work in this case: There are a lot of people using Firefox and a lot of people are using only one browser. Hence, it seems as if the problem does only occur when using firefox.
It doesn't make a difference whether it's a specific Firefox bug or not: Google should deal it more seriously because it is (just like the POP fetching problem a few weeks ago) a very big problem which can't be discovered at first sight. Affected users who discover the problem won't think "I don't blame Google because it is caused by Firefox". They will blame Google as long as Google doesn't solve the problem or remove Firefox from the "fully supported browsers" list.
"It is thought that..."
If this is the case, the Googlers who mentioned these suggestions should post it in detail. It's great TCs look to this thread now - I wondered whether any of the TCs noticed the thread -, but it would be even greater if LemonAid would post an official statement.
|My||3/12/10 8:18 AM|
"I suppose Ockham's Razor doesn't work in this case: There are a lot of people using Firefox and a lot of people are using only one browser. Hence, it seems as if the problem does only occur when using firefox."
But I think it's a false trail: It does also affect other browsers.
|JohnW2||3/12/10 10:35 AM|
@ My - many of our colleagues (for I am but an ordinary user like yourself) aren't even aware of what browser they're using, let alone what add-ons they really have installed.
I did use "is almost invariably" to qualify my comment, since those postings I have responded to have predominantly all used Firefox 3.6. Your research obviously gives you different results. Whatever, Google staff very rarely venture into the forum unless we flag up some issue which seems to be common.
If posters can't be bothered to fill in the simple information we need (and which they are prompted for!) we have to go with what we know, or have seen/experienced.
I still maintain that this issue is caused by the effect of certain add-ons to the browser having a deleterious effect on the action of the Send command - since there is much java/scripting being carried out when that command is issued when add-ons are installed.
Trying to get users to alter their setup to try and isolate the "bug" is about the only way we can grow our knowledge. Hence my suggestion to try an revert to an earlier version of Firefox.
To quote an old saying "If Mohammed won't come to the mountain, the mountain must go to ..."; so if Google staff won't provide an answer, isn't it better to try something else at least until they do?
|emagilmore||3/12/10 12:01 PM|
Second time today, 20.59 GMT+1
new message, one line body, photo attached
|yahave||3/12/10 12:21 PM|
Several times today:
Fri, Mar 12, 2010 at 2:05 PM (Eastern)
Fri, Mar 12, 2010 at 8:11 AM (Eastern)
Fri, Mar 12, 2010 at 6:49 AM (Eastern)
Fri, Mar 12, 2010 at 5:30 AM (Eastern)
|My||3/12/10 1:58 PM|
Yes, you're absolutely right.
Many users aren't even aware of what programs, add-ons etc. are running on they're PCs. That's a big problem. I only wanted to state: The given information is such poor you can't know whether it's a randomly cumulation of firefox users or if "using firefox 3.6" is a specific pattern. It is annoying to read a lot of users' reports about having the very same problem but not (!) mentioning the information we asked for.
I also didn't want to blame you or one of the other TCs for not posting in the thread so far. I was only frustrated myself that it took such a long time until a Googler or a user with a higher level looked into it respectively posted a reply. In the German forum, we've got a really different situation: If we - metaphorically spoken - "turn on the Bat Light" to summon for help, we're generally spotted within half a week.
Although, we've got poor information about the sources of the problem and don't even know, if it's a Google problem, I think, Google should work harder on solving it: GMail has established a very good reputation and I'm worried about this reputation if Google doesn't handle such problems (like vanishing blank e-mails or failing pop access) with a higher priority. (And if they're already working hard on it, they should let us know this!)
|david.vlk||3/13/10 1:26 AM|
Please when you inform about the error appearing again let us know whether you did or did not use No Proxy setting in FF3.6.
|emagilmore||3/13/10 1:48 AM|
I use the auto-detect proxy settings.
This is quite strange. I haven't had this problem in about 2-3 weeks and then yesterday, suddenly, 3 times. In no particular pattern. Most emails went ok. Still, I'm again doing CTRL-A, CTRL-C before clicking send.
|david.vlk||3/13/10 1:54 AM|
Ema, try No proxy. Since I have been using No proxy setting I did not experience this. But this needs to be confirmed by more people.
|dnd72697||3/13/10 9:16 AM|
Well, this is now the third time I have tried to post a response on this thread. I was using my home desk top, now I am on my laptop.
The problem is NOT Firefox. I do not use and have never used Firefox. I use Internet Explorer. We had this problem several months ago, but we had the option of converting back to an older version of Gmail and that seemed to solve the problem. We no longer have that option, so I don't know what to do. I will note that I ONLY have this problem on my desk top home computer. I do not have the problem on my laptop or my computer at work.
I don't know anything about add-ons so I have no idea what is on my various computers. If there is an easy way to find that out, I would be happy to look and repost what I discover.
For reference, my computer runs on Windows XP.
|mayurh||3/15/10 1:11 AM|
im using xp home
im using firefox 3.6 and gmail and this is my problem
sometimes when i reply to an email( it does not have to be a gmail receipient)
then it says its sent.but when i go to sent items.it shows a blank email to myself
i dont have adblock
i've not disabled all my add ons and will try again
it only started happening recently i think since i updated to firefox 3.6
but i note some ppl who not using firefox are also having this problem
|albina01||3/15/10 9:13 AM|
Today I downgraded (on Win2000) from Firefox 3.6 to the Hungarian FF v3.5.5 and apart from the fact that the older version is much faster(!), the problem also seemed to be resolved. I will inform you about my experience on the long run.
|ogallchoir||3/15/10 9:46 AM|
posted a while back with the error form - ok, I'm a good test subject, had three deleted mails in the last 72 hours, just switched off auto detect proxy, now on no proxy on my home network - lets see how we go - will post in 6-7 days; should be enough time to get an empirical sense of things..
FF 3.6 adblock plus, download helper, delicious bookmarks, speed dial
on OSX 10.5.8 on 2.4 ghz intel core 2 duo MBP
|david.vlk||3/15/10 10:13 AM|
Little off topic, but since most of you are FF3.6 and Gmail users, you might be able to know the answer: Gmail on my FF3.6 freezes all the time, my HDD keeps working, sometimes I see white screen with clock above Gmail. Deleted all my cookies etc. but that does not seem to provide much help. Any suggestions?
|lubakoba||3/16/10 1:20 AM|
thanks very much for opening this thread, I was already getting very frustrated...
I've been having the issue since the beginning of March. Single & multiple message receivers. Replies only. Windows 7 upgrade. FF3.6. Just a few addons: Delicious Bookmarks, Greasemonkey, Skype Extension for FF. Connection settings: auto-detection.
Now I switched to No proxy in Connection settings, hope not to experience the issue for at least a while. Will let you know.
|candlewind||3/16/10 6:04 PM|
I have recently been getting this blank emails problem and its very annoying because i think i have emailed someone and have not because though i hit reply and typed a message it ended up a blank email sent to me for some reason.
I use firefox but I do not use adblock plus,
please find a fix for it its a very recent happening so what happened to googlemail and firefox to start this strange fault???
|apatti||3/16/10 9:50 PM|
I hit this problem over the past few weeks AFTER installing Firefox 3.6. It has happened several times so I searched and found this thread.
Blank message from me to me in sent folder.
Happens with either single and multiple receivers.
Happens both when replying and composing new email.
I use an "auto-detect" http proxy.
Windows Vista OS.
Microsoft .NET Framework Assistant 1.1 that seems active.
pdfforge Toolbar Plugin 1.1.1 (not compatible with FF3.6, so disabled)
The Browser Highlighter 1.0.16601.2 (not compatible with FF3.6, so disabled)
In addition, I use web/http based interfaces to manage sites such as eteamz, and have had similar problems there when hitting a "submit" button after making changes, but having the changes dropped. This also began occurring only after I started using Firefox 3.6.
|kay2010||3/16/10 11:58 PM|
My e-mail disappeared this morning.
I was using GOOGLE CHROME.
I was sure I clicked the *send* button but nothing happened. The thread (I wrote a reply to 1 person) did not reflect my e-mail as it usually does so I looked in the inbox, I looked in the sent box, I looked in the draft and trash and nada. No evidence of my e-mail.
Google chrome has been acting weird with my google calendar as well, so I decided to move over to FF3.6.
I re-wrote the e-mail from memory and it was sent without a problem.
However when I looked in the sent box, there was an empty email sent out to no one and the time stamp was just before I sent the re-written e-mail.
This “empty e-mail sent to no one” has been happening ever since today, every time I take time (at least 5 minutes) to reply to an e-mail. They sometimes have an attachment but no text or recipient, and they are sitting there in my sent box.
So whenever I take more than 5 minutes to reply to an e-mail, and then send it, the e-mail itself seems to be sent (it is reflected in the thread), but at the same time there is this empty e-mail sitting in my sent box with a time stamp that is a few of minutes before the actual e-mail I sent. How many minutes before varies, sometimes 8 minutes, sometimes 1. I can tell the empty e-mails are related to my replies because for the empty e-mails that have attachments, the attachments are the same as the e-mail I was sending.
Chrome disappearing e-mail (Japan time)
Around 8:50AM (GMT+09:00).
FF empty e-mails sent time (Japan time)
Sent at 9:01 AM (GMT+09:00).
Sent at 10:50 AM (GMT+09:00).
Sent at 12:24 PM (GMT+09:00) this one was sent with an attachment.
Sent at 1:07 PM (GMT+09:00)
Sent at 1:49 PM (GMT+09:00) this one was sent with an attachment.
Sender is noted as myself, with no recipients (but still in sent box, not draft). However the ones with attachments have no sender either.
I am only sending to single recipients.
System: Windows XP SP 3
Browser : Chrome 126.96.36.199 and FF3.6
Ad Block Plus : none on Chrome, Gmail whitelisted on FF
Google Buzz, Chat: enabled
No Delicious Bookmarks, Greasemonkey, or
Skype Extension on either browser
Proxy: No proxy for Chrome, was “auto detect” for FF
I have now changed the proxy for FF, but I wrote this to let you know this disappearing act happens on Google Chrome as well.
I have also written this on MS word and copy pasted it as some people have mentioned that the reply here sometimes disappear too!
|Fred__c||3/18/10 11:25 AM|
I have been using win7 x64 and had the problem with both Chrome 4.1 and FF3.6 although I don't have addons like greasemonky, ad block etc...
Now I have been testing to see if I could reproduce the bug and it did happen on a very short stream of test messages sent to the same address with only "test #" followed with an incremental number bith in the suject and body areas.
The only difference I could notice is that GMail took an abnormal long time to submit the email - because I have Tab Mix Plus I can see a colored bar on the tab and instead of taking about a second, it took GMail 2 to 3 seconds to process the request and the bug occured. Note that I regularly have Gmail hogging for a few seconds before processing requests.
So my guess is either a problem with the proxy setting suggested by david.vlk or a server problem with Google (which already happened in the past we all know that). By the way I use Google's DNS servers, so no excuse here.
I have modified the proxy setting to no proxy and will tell you all how it goes. I have to admit that I love GMail but this is a serious bug and inconvenience (either from FF or Gmail I don't know...).
|david.vlk||3/18/10 3:35 PM|
Hi, in addition to previous post I would like to say that since changing to No proxy in FF3.6 problem disappeared. But in some case (very few though) I believe that my e-mails never reached the recipient, even though they look ok in my sent folder. Any similar experience? I also would be more than happy if you could share your experience after switching to No proxy. Thanks.
|emagilmore||3/18/10 3:50 PM|
I haven't had the problem again since switching to no proxy. it's only been a few days though
|My||3/18/10 3:54 PM|
"But in some case (very few though) I believe that my e-mails never reached the recipient, even though they look ok in my sent folder. Any similar experience?"When did this happen respectively when seemed it to happen? A few days ago, there was a problem which affcted a minor group of users: Sent mails were delivered with a delay. But this problem has been already solved and the messages should have been delivered. (No messages were lost.)
|david.vlk||3/18/10 3:59 PM|
Answer to question above: this happened to mails sent in last 10 days. Cant say exactly, because it takes time to find out that recepient did not receive a mail. My question goes to other people who did the same as I did - switched to No proxy. If any of them has the same experience - that some of their mails sent after switching to no proxy did not reach the recepeint - it will become an issue. But if there is no similar experience, than the fault is on side of my recepients. Regards.
|kay2010||3/18/10 4:28 PM|
Sorry to burst your bubbles but it's happening with me even with "no proxy" on FF3.6. It happened with my long e-mail dissapearing without a trace after clicking "send" and instead having an e-mail without any subject, sent out by me, to no one, sitting in my sent mail box. This was sent to 2 recipients, no attachments. Same condition as previous e-mail besides the fact that I had FF3.6 on "no proxy".
It happened on
Thu, Mar 18, 2010 at 2:34 PM (GMT+09:00)
After that, a string of e-mails with attachments were sent out. They seemed to have arrived at their destinations since I got replies to most of them, but at the same time I had a string of empty e-mails with the subject "Attachment", no sender, no recipients but with same attachments, sitting in my trash.
The time this happened was on (all GMT +09:00)
Thu, Mar 18, 2010 at 1:08 PM
Thu, Mar 18, 2010 at 1:17 PM
Thu, Mar 18, 2010 at 1:58 PM
Thu, Mar 18, 2010 at 2:02 PM
Thu, Mar 18, 2010 at 2:19 PM
Thu, Mar 18, 2010 at 2:21 PM
Thu, Mar 18, 2010 at 2:29 PM
Thu, Mar 18, 2010 at 2:33 PM
Thu, Mar 18, 2010 at 2:37 PM
Thu, Mar 18, 2010 at 2:40 PM
Thu, Mar 18, 2010 at 10:07PM
Thu, Mar 18, 2010 at 10:12PM
Thu, Mar 18, 2010 at 10:45PM
Thu, Mar 18, 2010 at 11:15PM
This has happened to every single e-mail I sent with an attachment. There seems to be no harm done with this strange behavior but it's creepy. The actual e-mail was sent out a minute or two after the timestamps of the creepy trashed e-mails.
Another thing I noticed is that even when I set the browser to "no proxy" every time I shut down the computer and re-start, the browser is set back to proxy auto configuration. So I have to manually change it every time I start my computer.
|My||3/18/10 4:33 PM|
"Answer to question above: this happened to mails sent in last 10 days."So, I suppose, you was affected by the problem described above. Unfortunately, the problem discussed in this thread (which was/is your main problem) seems to be different and still occurs :-/ ...
|david.vlk||3/18/10 4:40 PM|
kay, your problem might be in no proxy settings switching itself to auto proxy since i have never experienced this. this is just my pure speculation though.
|My||3/18/10 4:42 PM|
"After that, a string of e-mails with attachments were sent out. They seemed to have arrived at their destinations since I got replies to most of them, but at the same time I had a string of empty e-mails with the subject "Attachment", no sender, no recipients but with same attachments, sitting in my trash."That's a known bug and nothing to worry about: If you use the "advanced attachment features", you sometimes get this hangover / relict of uploaded files in your trash. It looks like this , doesn't it? (apart from the German user interface) It doesn't affect the delivery oft the message.
So, I'm glad to say: This is probably nothing concerning the problem discussed here and it is a mere "cosmetic" / "aesthetic" problem.
|davidpollack||3/18/10 7:04 PM|
I have had the same problem with messages not going out, and a blank e-mail to myself appearing in sent-mail.
I'm using firefox 3.6, OS 10.6.2. My only add on s Flashblock.
One pattern I think I've noticed that I didn't see mentioned - after I click "send" and I get the message "Your message has been sent" if it really has gone through I get a link to undo, but if it hasn't I instead get a link to "view message".
|lubakoba||3/18/10 10:40 PM|
It's been three days of Connection settings with No proxy, but sending messages seems to be OK. Haven't noticed any problems with blank messages yet.
|My||3/19/10 7:49 AM|
""Your message has been sent" if it really has gone through I get a link to undo, but if it hasn't I instead get a link to "view message"."Then, you've obviously enabled the labs "Undo sent". Could you (and everyone else) please list all enabled labs features? Does anyone also use "Undo sent"?
|JohnW2||3/19/10 8:52 AM|
@My - well, yes I do!! But then, I don't have the problem of messages failing to go out.
FYI, I run Win7 64-bit, with Chrome (v188.8.131.526) with 5 extensions (PDF viewer, Mail checker plus, Calendar checker, RoboForm, and Send from Gmail). My choice is for AVG 9 Internet Security, and I have 17 current Lab experiments installed!! [Message translation, Quick links, Superstars, Signature tweaks, custom date formats, Advanced IMAP controls, Mark as Read button, Default text styling, Create a Document, Authentication icon, Undo Send, Title tweaks, Don't forget Bob, Got the wrong Bob?, Hide Read labels, Inserting images, Google calendar gadget and Google Docs gadget].
|My||3/19/10 2:15 PM|
@JohnW2: It is enabled in my account, too (along with 20 other labs features). And I also don't have any problems with sending messages. But maybe , the problem is caused by a combination of using a specific labs feature and some other browser setting? The labs "Undo sent" has caused trouble only a few days ago. Why shouldn't it be possible it is involved now?
My statement above refers to the user's statement "I get a link to undo, ..." which implicitly offers the information: This user has enabled "Send undo". Therefore, I'm interested in their labs lists.
|dmealha||3/19/10 2:46 PM|
One more «detail»: I didn't do anything, since two messages were lost last Sunday (with empty messages to me in sent box). It was not the first time... But, since now, it didn't happen again. Miracle? Let's hope... :-)
I'm using FF3.6 Portuguese, with some addons (not labs).
|davidpollack||3/19/10 2:50 PM|
I have the following labs enabled:
Quick Links, Superstars, Pictures in chat, Custom keyboard shortcuts, Navbar drag and drop, multiple inboxes,
Text messaging in Chat, Undo Send, Title tweaks, Google calendar gadget, and add any gadget by URL.
|Fred__c||3/19/10 3:04 PM|
Disabled the auto proxy setting for the last few days and tried to fault GMail but it's working great. Will keep you posted and thx!!
|emagilmore||3/20/10 5:17 AM|
Haven't had the problem since disabling auto proxy either.
as for the labs, Undo Send I disabled as soon as this started happening but it didn't help.
Other labs I have enabled:
Picasa previews in mail, Flickr previews, Google docs previews, Quicklinks, Superstars, Pictures in Chat, Old Snakey, Google Calendar gadget
Going off topic but does anyone have the following Google calendars problem:
when clicking 'edit event' and trying to move it to a different calendar, the thing freezes, save/cancel/back to calendar and any other buttons don't work. the browser is functioning fine (I've tried with both FF and IE). I open the calendar again and the event hadn't been moved. I can't do anything to move events between calendars.
|yahave||3/20/10 1:01 PM|
Disabled auto-proxy in FF3.6, but still having the problem with messages not going out and a blank e-mail to myself appearing in sent-mail.
|shan19||3/20/10 3:14 PM|
I am having the same problem. It's really annoying. Using Firefox 3.6 too... fix it Mozilla/Google!
|davidpollack||3/20/10 5:54 PM|
I was wrong about the "undo send"/"view message" correlation. I just had a blank e-mail to myself appear in sent-mail rather than the message I tried to send, even though I had gotten the "undo send" link. For the record, it was a message to multiple users, including a cc.
|honza188||3/21/10 3:26 AM|
I have same problem :-(
|VishalB||3/21/10 7:16 AM|
Started facing this issue since last 2 days. Happened twice till now. In both cases, the email was the first one I sent after turning on my laptop. Subsequent emails in that session went fine (Could just be a coincidence).
Message times (UTC+0530, India)
March 20, 2010 at 12:44 AM
March 21, 2010 at 6:10 PM
Win XP SP2, Firefox 3.6 (Updated to it around 5 days ago), AVG Anti-Virus Free 8.5.437 (Updated daily)
FF extensions: DownThemAll! and DownloadHelper. Never installed AdBlock or Firebug.
No Labs feature ever enabled
Mails were originated by me in both cases (i.e. weren't Replies). Length approx 300-400 words. No attachments (The second one had been pasted from a webpage and had an embedded photo).
I got the "Your message has been sent" notification, but didn't click on the "View message" link since I didn't suspect anything might be wrong.
Is the first time have ever faced an issue with Gmail.
Have faced LNM2010's issue once (Please ref last post of 2/27/10 on this forum): After entering Gmail username/password, page was refreshed, and I was asked for it again. Has happened only once till now. Didn't notice whether security lock in status bar was secure/insecure.
Have been facing albina01's issue since nearly two years (Ref third post of 3/2/10): When submitting text data to various sites (e.g. Wall posts on Facebook, Edited pages on Wikipedia, Mails on YahooMail, Comments on blogs), after I enter the text and press "Submit," the page goes into an infinite loop & never finishes loading. I suspect it's something to do with PHP scripts, but not sure. Have never faced it with Gmail though.
Have just chosen No Proxy, will tell if the issue recurs. Thanks.
|albina01||3/22/10 8:36 AM|
Ref to my entry of 3/15/10: "Today I downgraded (on Win2000) from Firefox 3.6 to the Hungarian FF v3.5.5 and apart from the fact that the older version is much faster(!), the problem also seemed to be resolved. I will inform you about my experience on the long run."
After one week of permanent usage of Hungarian FF v3.5.5 I can state that the problem has completely disappeared and hasn't turned up again so far in comment boxes of any sites.
I understand that it's a long-term issue for many users, so obviously this needs further observation. I just want to confirm that in my case downgrading of the browser was an instant resolution.
|rklombard||3/23/10 6:09 AM|
see discussion on the exact same phenomenon here:
it appears that the bug has something to do with Firefox 3.6x and reverting back to FF 3.5x stops the disappearance of sent mail.
|david.vlk||3/23/10 8:36 AM|
FF 3.6.2 released today claims it solved the issue. Bugzilla claims the issue was solved by changing to no proxy. After installing FF3.6.2 today my FF became even slower than before and FF Pre-loader became unusable as well. For this reason I tried using IE8 and after few hours (IE8 is really bad) I finally switched to Chrome. Surprise to me is that Chrome offers now same add-ons I used in FF. This kept me from Chrome in the past, its add-on offer was bad. But this has changed now and Chrome was always about 100x faster than FF. Clear choice to me now. As I was a long-time Maxthon user, which became unstable after some time after 2.0 and it used to freeze my computer, I switched to FF several months or maybe a year ago. I was never too happy with the product, but it was only usable solution for me, offering mouse gestures, auto paging etc. The start up speed was always terrible, but functionality was ok. After 3.6 mail dissapearing started and FF became unbelievably slow even when just typing letter. It used to keep my hard disk working up to 3 minutes, I had to wait several seconds to type a letter. This is just to share my experience and to explain why I leave to Chrome. It offers even the same skin for browser as for mail. I might share my Chrome experience later. If I dont share it, it means that Chrome works ok. Regards.
|Fred__c||3/23/10 11:16 AM|
It has been six days since I changed to no proxy and the issue did not happen again. I can see the difference in my sent folder wherer I could see up to three to four (no subject) per day every couple of days. I can see none since the day I switched. If FF 3.6.2 solved the issue then it should be fine.
My FF 3.6.2 is running fine. Chrome is lightning fast but I had the issue with it and moreover it uses too much cache and you can't tweak it. As I use an SSD as primary drive I had to take that particularity into consideration...
|bartcramer||4/9/10 9:49 AM|
FF 3.6, Adblock Pro, Mac OS.
Only happens with replying e-mails.
|JohnW2||4/9/10 10:14 AM|
Please use the updated Firefox v3.6.3 to overcome the problem. It was acknowledged by Mozilla as a bug in v3.6
|hjshep||4/9/10 6:52 PM|
I am using Safari and I have been having this problem for about 2 weeks now.
|Vlad25||10/6/10 1:50 AM|
Go to Settings, Labs, disable Undo Send
We've had this issue in all possible browsers (IE 6,7; Firefox, Chrome, Chromium) on Windows/Mac OS with "Undo Send" enabled.
|val10||2/19/11 2:57 PM|
Only happens when people replying to my emails.
I receive from them, blank emails.
using: Chrome 9.0.597.98