Categories: Composing and Sending Messages :

Conversation threading -- forward only one & delete only one & separate out one

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Conversation threading -- forward only one & delete only one & separate out one wungle 12/22/09 2:33 PM
In these help pages many people are objecting to the threading feature of Google.  I feel the objections boil down to three basic functionalities which perhaps google labs can introduce as optional features:
 
1) A tab that asks us, when we select forward, if we want to just forward one email or the entire thread.
 
2) A delete button that allows us to delete one message from a thread.
 
3) A tab that allows us to separate out one email from a thread and allow it to stand alone as if it were a single (new) email.





Re: Conversation threading -- forward only one & delete only one & separate out one Joshua 12/22/09 2:47 PM
1 and 2 are available on the menu next to "reply" in the upper right of each message. 3 is not available currently on gmail.
Re: Conversation threading -- forward only one & delete only one & separate out one kimcob14 2/11/10 8:55 PM
Joshua, I have read a number of these conversations and it seems that you either don't understand what people are asking or you are being deliberately obtuse. What 1 refers to is the message *above* the "show quoted text", and *not* the whole conversation quoted below. As it is currently, if you want to forward just one message without the rest of the conversation, you must delete everything else before you press send, which is an unnecessary hassle. 
Re: Conversation threading -- forward only one & delete only one & separate out one bkc56 2/11/10 9:12 PM
What 1 refers to is the message *above* the "show quoted text", and *not* the whole conversation quoted below.

Actually both forms are talked about.  The OP was clearly talking about being able to forward just one message out of a conversation and Joshua answered that.

You are talking about cleaning up an individual message that may have a long history of quoted text in it.  Unfortunately, most people don't edit when quoting text (as I did with this response) to only include the relevant information.  They just quote the whole thing, which may itself include quotes of other whole messages creating a real mess.

There is no simple way to remove all that quoted clutter from a message.  But honestly, it's not that hard to click the start of the text, scroll down, shift-click the end of the text, and then delete the highlighted text.

Another option is to simply do:  ctrl-A (select all), Del.  Of course that will also delete your signature (if you have one) which may not be easier than the select/select/delete method above.
Re: Conversation threading -- forward only one & delete only one & separate out one kimcob14 2/11/10 9:26 PM
This is very frustrating for me simply because I am a great fan of Gmail and Google as a whole. Last summer my university switched all students, faculty, and staff to Gmail and the uproar is ongoing. Today I heard a strong complaining about Gmail automatically forwarding the threaded conversation instead of just a specific message. This has never been a concern of mine since if I want to, I just delete everything else without a second thought. But when I heard the complaint, I figured there HAD to be a way to send just the one, especially considering all the fancy labs available. I was shocked to find that not only isn't that an option, but that there are many people like me with the same issue. It's really a pity that I haven't the foggiest idea how to write an app.

You say Joshua answered number 1, but his answer in this conversation, as in others, is that forwarding one message is an option on the drop down menu. I don't know about his gmail, but mine has:

Reply to all
Forward
Filter messages like this 
Print
Delete this message
Report phishing
Show original
Message text garbled?

None of the choices is "Forward this message". The Forward option forwards the message plus all quoted text, which we know is the previous conversation thread or it would show up instead of being quoted/hidden. I hope someone comes up with a solution soon, and in the meantime I'll keep trying to win over hearts and minds with Gmail's many great features. It's just not as intuitive to many people as it is to me, and the options and features can be overwhelming.


Re: Conversation threading -- forward only one & delete only one & separate out one bkc56 2/11/10 10:40 PM
Well, again, from the way you talk about it I can't tell when you're talking about problems with forwarding the entire conversation ("forwarding the threaded conversation instead of just a specific message") which IS solved with the drop-down menu and when you're talking about forwarding all the quoted text ("forwards the message plus all quoted text") which requires some simple hand-editing to modify.

Either way, there are much bigger use-model issues in Gmail that get in the way for some people than forwarding.
Re: Conversation threading -- forward only one & delete only one & separate out one Joshua 2/12/10 6:22 AM
Forwarding in gmail works exactly like forwarding in every other email program. When you click "forward" you are forwarding a single message. (The exception is the "Forward all" button on the upper right, which isn't available in other mail programs -- but we can exclude that one from this discussion.)

Just like with all mail programs, when you forward a message, you also forward any other messages that are quoted by that message. If you don't want that, you need to manually edit what you forward.
Re: Conversation threading -- forward only one & delete only one & separate out one johnel 3/23/10 7:16 AM
Re: Conversation threading -- forward only one & delete only one & separate out one susantro 5/14/10 12:57 PM
I agree with most of you that this is frustrating. Should be an easy way to forward one message only out of an entire conversation, short of copying and pasting it in a new message or deleting everything else you don't want recipient to see.


Re: Conversation threading -- forward only one & delete only one & separate out one bkc56 5/14/10 1:12 PM
Should be an easy way to forward one message only out of an entire conversation...

There is.  Use the drop-down menu next to Reply and select "Forward".  That will only forward the current message you are looking at, not the whole conversation.
Re: Conversation threading -- forward only one & delete only one & separate out one GregWB 6/27/10 7:38 AM
I followed the instructions given above (select "forward" from the drop-down next to Reply in the desired message) to attempt forwarding only a single message of a conversation to a person.  It FAILED and sent the ENTIRE CONVERSATION.

Why is this such a disaster?  Google Checkout sends me copies of the Google Checkout invoices I send to my customers, but it doesn't recognize that they should be separate transactions and don't belong in a single conversation.  When a customer doesn't receive the email, I'd like to go into my copy and forward it to the customer without sending the entire conversation thread that Gmail has so conveniently (insert sarcasm here) placed together with all my other customer invoices for the day.   I followed the instructions in this thread and just forwarded a customer an email containing his and several other customers' confidential invoice data.  Thanks gmail

This brings up another shortcoming with a different Google product: Checkout.  I shouldn't have to forward my copy of a checkout invoice when a customer doesn't receive the original.  Neither should I have to completely start from scratch and create a new invoice in Checkout.  Checkout should remember the invoice email and allow the seller to "Resend" the invoice without having to re-create it each time.

Re: Conversation threading -- forward only one & delete only one & separate out one bkc56 6/27/10 11:51 AM
It FAILED and sent the ENTIRE CONVERSATION

Are you saying it forwards multiple messages, or one message the more text that you want?
Re: Conversation threading -- forward only one & delete only one & separate out one GregWB 7/19/10 2:11 PM
"Are you saying it forwards multiple messages, or one message the more text that you want?"


I'm saying that it forwards the entire conversation thread in every instance.  Using the "forward" does not send the individual message, as claimed.  It sends the entire conversation.

If you see my original post describing my problem with Google Checkout grouping numerous checkout notices from different customers into a single conversation, it should be apparent what I'm describing.  If I want to forward a customer's checkout info to them, it forwards the info from EVERY customer (a huge security issue) to the recipient of my forward.
Re: Conversation threading -- forward only one & delete only one & separate out one GregWB 7/19/10 2:20 PM
Another problem: the "conversation" style threading is nice, but there are many instances when it isn't desirable.  For example, if I'm sending a group email to multiple recipients and one of the recipients replies only to me with a private message regarding the original email, all future forwards or replies I send of the original email will include that private message I received.

e.g:

1) I send a party invite to a group of people
2) One of the recipients writes to say they can't attend because they dislike another attendee or they say something else they don't wish shared with the group
3) A different invited attendee responds to the original email and asks a question about the party.
4) If I try to respond to the question sent to me in #3, above, my response in gmail will automatically include the private email in #2, above.  There is no way to reply and send only parts of the conversation thread.

There needs to be a way to turn conversation threading mode "off" or to selectively edit which parts of the conversation appear in replies and forwards. 
Re: Conversation threading -- forward only one & delete only one & separate out one bkc56 7/19/10 11:13 PM

It's also been reported (but not confirmed) that the conversation view may soon be optional.  See the first "Best Answer" in the conversation view petition:  http://www.google.com/support/forum/p/gmail/thread?tid=7ebcf4867842e221&hl=en

Re: Conversation threading -- forward only one & delete only one & separate out one GregWB 7/26/10 2:32 PM
"....... may soon be optional".

It can't come soon enough, because your advice on forwarding individual parts of a conversation thread, posted on 2/11/2010 above, clearly does NOT work.  Users take note: All methods of replying and forwarding send the ENTIRE conversation thread to the recipient.
Re: Conversation threading -- forward only one & delete only one & separate out one bkc56 7/26/10 11:55 PM
All methods of replying and forwarding send the ENTIRE conversation thread to the recipient.

Well I sure don't understand the problem because I can forward a single messages just fine.  But I always use the drop-down menu next to Reply and select Forward.
Re: Conversation threading -- forward only one & delete only one & separate out one McPete 9/23/10 12:02 PM
FUNKY STUFF:

If you forward a single email it will only send that email. If you "forward all" then you send the entire conversation.

Simple, right?

Well, this is true in one instance.

But it seems not to be when you forward YOURSELF, whether to your same email or to your other linked gmails, that email from a conversation.  Doing so will just add that forwarding notice and not the actual email to that corresponding conversation you have since gmail recognizes you already have such email on file.

This might be the solution to the issue people are having.
Re: Conversation threading -- forward only one & delete only one & separate out one mnco3 9/24/10 6:17 PM
Big  problem with this thread is that forwarding and conversation threads are intertwingled. I want to know how to take one email out of a conversation thread. I was directed here by help after my question stating my problem. I had to read a lot of stuff inapplicable and I still don't know if or how to accomplish my maneuver.  Where can I find information about separating out one piece of a thread?
Re: Conversation threading -- forward only one & delete only one & separate out one jeandiata 9/24/10 10:01 PM
mnco - Only way to take an email out of the the conversation is to first forward the message to yourself with a new subject line and then delete the original individual message from the conversation. 
Re: Conversation threading -- forward only one & delete only one & separate out one mnco3 9/24/10 11:13 PM
jeandata - That worked, thank you.
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