Categories: Composing and Sending Messages :

After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent??

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After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? lmolgano 11/17/09 6:48 PM
Explain your issue in full detail here:
Just opened a Gmail account today, have never used Gmail before. Already had to send out a few emails which went out to multiple recipients... I have received responses so I know that the emails were sent, however my sent folder is completely empty... I'm not sure why, I thought it was standard with email that your sent mail would automatically show up, but apparently not! Hoping someone can help me out with this so I can view the messages I have sent, and who I sent them to!
Also, when I open the responses and scroll down to my original email, it is blank as far as who I sent it to... I thought I could look that way to see all the individuals I sent the email to, but still nothing.   ???



Please Also Include:
Operating system (e.g. WinXP): Windows Vista
Program and version you use to access Gmail (e.g. Internet Explorer 7 or Outlook 2003):  Internet explorer
Your antivirus software (e.g. Norton 2007): McAfee
Any extensions, toolbars or plug-ins: ?
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? bkennelly 11/18/09 10:41 AM
It should be automatic.  Can you find them in Trash or All Mail?
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? pkruprecht 12/2/09 2:55 PM
I am having the same problem. My sebt folder is empty, yet the messages were sent. I am running Windows Vista.
HELP!
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? bkennelly 12/2/09 3:27 PM
Same question.  Are the sent messages in the Trash or All Mail?
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? van 12/5/09 3:58 AM
Same issue. I've been using gmail for a long time and I know "Sent items" used to be full.
I think I can see all my Sent mail, by searching in "All mail" for messages sent by my email address. 
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? van 12/9/09 7:54 AM
That's a good idea, but still why and when was this changed? I used to have a full "Sent Items" folder. All my sent messages would appear there automaticall.
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? Fo Shizzle 12/9/09 7:56 AM
The messages you send go to "All Mail"

You can create a filter to move them to your Sent Items folder.

In the upper right, click "Settings"
Click the "filters" tab
Click "create new filter"
Enter your own address as the from (you can create multiple filters if you have more than one address you send as)
Click next
Check "Skip Inbox", "Mark as Read", and check "send to label". Choose "Sent Items" from the drop down.
Before checking the button to save the filter, check the box to apply to all your current messages

Once you click the save button gmail will apply the filter to all your messages. This may take a few minutes, but when it finishes all the messages you sent should appear in your Sent Items folder.
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? van 12/9/09 7:58 AM
I gather that, but they used to go to my "sent items" folder too, right?
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? bkennelly 12/9/09 9:20 AM
You cannot select Sent Mail, or any other system label from the drop-down menu.  
All your sent messages appear in Sent Mail automatically, and remain there until you delete them or their conversations.  


Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? scobieo 12/15/09 11:23 PM
Damn! I thought FOSHIZZLE had an answer, but bkennelly is right; you can't create a "sent mail" label. Does Gmail personnel never look into these problems. I've lost ALL my sent mail, and I'm seriously PO'd!! Also, no matter how I originate a missive, when I send it I'm told I "have replied to a trashed conversation. It will not appear in [my}sent mail unless I move it to my inbox" an option offered nowhere I can find! This sucks!
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? bkennelly 12/16/09 4:41 AM
scobieo,
Your problem is relatively easy to fix.  Find the filter that is deleting the sent messages and remove it.  Look for any filters that delete messages "from:me" or from your address.relativtiely
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? scobieo 12/16/09 12:07 PM
Thanks bkennelly. You were right. Deep in my filters (I hate spam - got lots of filters on) I found it! My own name. Who knew? Thanks. Scobie
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? mattpmartz 1/3/10 10:59 AM
I have no filters and it is doing this to me. I understand that when I delete the "conversation" from the inbox it deletes it from my sent folder as well, but I have some emails that haven't been responded to and they disappear also...
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? bkennelly 1/3/10 3:09 PM
mattpmartz,
Do you use POP or IMAP access?  Do the sent messages appear in Sent Mail, then disappear?  Do they appear in Trash or All Mail?



Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? NorthShoreHort 1/16/10 10:50 AM
Experiencing same or similar defect as in original post. Sent one message this AM to multiple Bcc addressees. Immediately after Send, that message appears in Sent Mail. A few minutes later, sent a message to different addressees (but <aha?> with same Subject as earlier message. Again, all Bcc.
 
Immediately after Send, the first message has disappeared from Sent Mail and is not in any gmail folder. Second message appears (and so far, remains) in Sent Mail. I have zero filters configured but a colleague suggests it's because the Subject lines are ==. As a new gmail user, this seems incredibly goofy to me. I could have a subject like "checking in..." and use it for multiple messages, but to different people and with completely different body, and gmail would erase any trace of all but the last message sent with that Subject?
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? bkennelly 1/16/10 3:08 PM
Gmail groups the messages into conversations, primarily based on the subject line.  When you open the conversation, the old, read messages are collapsed behind the others.  

Your other message is probably there.  Click the top of its "card" edge, or click "Expand all" to see it.
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? NorthShoreHort 1/18/10 8:09 AM
Thanks bkennelly for the hint, but the 1st of the 2 messages appears to have vanished without a trace. When I open the 2nd message in Sent Mail, there are no hidden messages to Expand. I am pretty certain that I did not, in error, delete that 1st outbound message, and even if I did I would [reasonably] expect it to be lurking in the Trash folder. A Search of all my mail fails to turn up the missing message.
 
So I remain mystified.
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? ginnygems 1/20/10 11:04 PM
Please help !   My Sent Mail folder has vanished!!!   Where could it possibly be?  Inbos, Drafts. Spam folders are all in the left hand column, but no Sent Items folder!!  
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? bkennelly 1/21/10 6:04 AM
Click the "... more" link below the visible labels, to see the hidden labels.  You can restore it to the visible list by dragging and dropping, or from the Labels page in Settings.
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? ginnygems 1/21/10 9:43 AM
Thank you so so so so much bkennelly!!!   I did what you suggested, and Voila, my Sent label is back and the folder holds everything in it!!   You are a genius! 
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? bayouknits 1/22/10 7:27 AM
I have no filters. I never set filters. All my folders are empty. My sent mail folder is empty. I can't understand why this is happening. Please help. Where did my emails, sent emails, emails in folders go, where did it all go? I never seen or heard of any problem like this before. What is making this happen? Help please...
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? bkc56 1/22/10 10:05 AM
Bayouknits,

The most common cause of ALL your e-mail vanishing (All Mail, and Trash both empty) is a compromised account.  Someone hacked in and deleted everything.  That's a different problem than what most of the people in this thread are talking about.
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? nomads2 1/23/10 4:38 AM
All my sent items have disappeared from the sent box -   I had 4 years worth approx 2000 emails !!!!  Several very important for future projects we will do
I had a POP setting and changed it to IMAP so I could pick up emails on an IPHONE and I think this is when the problem started.   I have never had a problem like this before.    I am going to change everything back to POP and wait for google to fix up the g mail account so they work smoothly.
I can't afford to loose emails like this!   It has caused hours of extra work and frustration.

If anyone knows of anyway to recover lost sent mail by going into the browser and picking up g mail that way let me know ASAP.  Thanks
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? nomads2 1/23/10 4:43 AM
Sorry forgot to say   Have a laptop  with Windows XP Prof and use IE8 and Firefox and email pick up via Microsoft Outlook 2007 and have CA Vet 2010
version
.  No extensions, plug ins and toolbars that I know of.    I share the laptop with the wife but she has here own user ID and her own settings.
She also uses gmail with POP in Thunderbird and does not have the same problems I am having. !!!
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? bkc56 1/23/10 12:13 PM
nomads2,  it really depends on how you had IMAP configured in terms of what it did.  You didn't say, but you should check both All Mail and Trash for the missing messages.  With luck, even if IMAP deleted your history, they will still be in Trash.

And there's no reason to "wait for Google to fix it..." because there is no live support and they won't be doing anything to your account.  Any repair is up to you.  And you shouldn't delay because if your history was deleted (in Trash) it starts to be auto-deleted in about 30-days.
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? csqaurepants 1/23/10 1:40 PM
If u acidently deleted a mesage, pess undo to get it bak. 
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? mattmarion 10/14/10 12:08 PM
I have the same problem, no messages I send go into sent items.  It's not a filter, I don't use filters.  It's not pop or imap, we're talking gmail emails sent directly from the gmail webpage.  I can send a thousand messages but my sent items folder will remain empty :(

The sent items DO show up in All Mail, so they aren't gone, but I would love it if they would be put in my sent items folder.  I will not make a filter for this, as this is behavior that the most basic mail client should have nowadays, a clear record of messages sent...
Re: After I send mail my "sent" folder remains empty. How can I change it so I am able to see the mail I've sent?? MikeInMexico 12/19/10 9:36 AM
I have the same problem. No sent messages go to Sent Messages. They are in All Mail. It used to work. I can tell you exactly when the problem started, since sent messages up to 12/24/09 are there, but nothing after.
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