|Gmail push to Android||mwdowns||10/21/09 3:55 AM|
Device: HT-03A (HTC Magic)
Carrier: NTT Docomo
Country / Language: Japan/English
Is Google experiencing push problems with Gmail? Cause for the past day or so, my Android phone is having problems receiving Gmail messages in a timely manner, if at all. This is my main Gmail account that is synced with the phone. (My secondary account is also not syncing up correctly either.)
I've done a factory reset with the phone and it still is not working. Any ideas? Need any more info from me?
Thanks for your help.
|Re: Gmail push to Android||Albob75||10/21/09 6:36 AM|
I'm having the same problem. I'm having to manually refresh in google mail to get new mails. I've rebooted, and that didn't fix it. It was working fine a few days ago.
I've also checked all the google sync settings on my phone and they are all turned on.
I'm using a HTC Hero on T-Mobile (UK).
|Re: Gmail push to Android||A.T.||10/21/09 7:45 AM|
Same problem here as of this morning on a US Sprint HTC Hero. Something tells me it's a push server outage.
|Re: Gmail push to Android||themaninthesuitcase||10/21/09 8:13 AM|
Also been experiencing this. Was fine this morning up till about midday GMT at a guess. Now I am having to manually refresh to get email.
I have turned the phone off and on cleared the Gmail storage etc. Nto done a factorty reset as I'd rather avoid it.
UK HTC hero on orange using the official 2.73 Orange Rom
|Re: Gmail push to Android||Eth@n||10/21/09 10:22 AM|
Just checking to see if you're still experiencing this issue?
Have you tried the steps outlined in the referenced article below?
|Re: Gmail push to Android||A.T.||10/21/09 10:34 AM|
Hi E...@n, I tried it a couple of times. Every now and then I'll get a push alert but it's intermittent and nowhere near as fast as Google (Active)Sync.
|Re: Gmail push to Android||Eth@n||10/21/09 10:38 AM|
I should have asked earlier, but could everyone clarify whether they're using the app called 'Email' or the app called 'Gmail' on their Android devices?
|Re: Gmail push to Android||A.T.||10/21/09 10:52 AM|
Official Gmail Android app here.
|Re: Gmail push to Android||Albob75||10/21/09 2:18 PM|
I'm using the official "Google Mail" too. I followed the troubleshooting guide, and it has been working better this evening.
|Re: Gmail push to Android||loonymike||10/21/09 2:48 PM|
I have an iPhone using Google sync and my mail gets delivered instantly. However on my Sprint HTC Hero using the mail Gmail App it takes 2-10 minutes to get the same message.
|Re: Gmail push to Android||A.T.||10/21/09 2:50 PM|
Things seem to have improved for me as well as of a few hours ago. Wish I knew if it was phone- or service-related, or a combination of both.
|Re: Gmail push to Android||mwdowns||10/21/09 4:30 PM|
Official Gmail app as well. Though, like A.T., it seems to have started working again.
Eth@n, do you think this was a server-side, service, or phone related issue?
|Re: Gmail push to Android||themaninthesuitcase||10/22/09 1:07 AM|
Yes it was the official Gmail app.
Mine started workign again at about 8pm GMT last night. I had just redone the steps in teh trouble shooting guide for the 2nd time so might have been that or could have been a sever issue seeing as it's all fine again.
|Re: Gmail push to Android||Eth@n||10/23/09 11:57 AM|
Thanks everyone for replying.
Just to close the loop on this, I did check in with our team, and it's possible the issues you experienced with Gmail sync were indeed related to a brief hiccup on our servers. As you have noticed, things should be back up again.
Apologies for any inconvenience!