Categories: Android :

Gmail push to Android

Showing 1-14 of 14 messages
Gmail push to Android mwdowns 10/21/09 3:55 AM
Always include:

Device: HT-03A (HTC Magic)
Carrier: NTT Docomo
Country / Language: Japan/English

Is Google experiencing push problems with Gmail?  Cause for the past day or so, my Android phone is having problems receiving Gmail messages in a timely manner, if at all.  This is my main Gmail account that is synced with the phone.  (My secondary account is also not syncing up correctly either.)

I've done a factory reset with the phone and it still is not working.  Any ideas?  Need any more info from me?

Thanks for your help.
Re: Gmail push to Android Albob75 10/21/09 6:36 AM
I'm having the same problem. I'm having to manually refresh in google mail to get new mails. I've rebooted, and that didn't fix it. It was working fine a few days ago.
 
I've also checked all the google sync settings on my phone and they are all turned on.
 
I'm using a HTC Hero on T-Mobile (UK).
Re: Gmail push to Android A.T. 10/21/09 7:45 AM
Same problem here as of this morning on a US Sprint HTC Hero. Something tells me it's a push server outage.
Re: Gmail push to Android themaninthesuitcase 10/21/09 8:13 AM
Also been experiencing this.  Was fine this morning up till about midday GMT at a guess.  Now I am having to manually refresh to get email.

I have turned the phone off and on cleared the Gmail storage etc.  Nto done a factorty reset as I'd rather avoid it.

UK HTC hero on orange using the official 2.73 Orange Rom
Re: Gmail push to Android Eth@n 10/21/09 10:22 AM
Hi all,

Just checking to see if you're still experiencing this issue?

Have you tried the steps outlined in the referenced article below?

Ethan
Re: Gmail push to Android A.T. 10/21/09 10:34 AM
Hi E...@n, I tried it a couple of times. Every now and then I'll get a push alert but it's intermittent and nowhere near as fast as Google (Active)Sync.
Re: Gmail push to Android Eth@n 10/21/09 10:38 AM
I should have asked earlier, but could everyone clarify whether they're using the app called 'Email' or the app called 'Gmail' on their Android devices?
Re: Gmail push to Android A.T. 10/21/09 10:52 AM
Official Gmail Android app here.
Re: Gmail push to Android Albob75 10/21/09 2:18 PM
I'm using the official "Google Mail" too. I followed the troubleshooting guide, and it has been working better this evening.
Re: Gmail push to Android loonymike 10/21/09 2:48 PM
I have an iPhone using Google sync and my mail gets delivered instantly. However on my Sprint HTC Hero using the mail Gmail App it takes 2-10 minutes to get the same message.
Re: Gmail push to Android A.T. 10/21/09 2:50 PM
Things seem to have improved for me as well as of a few hours ago. Wish I knew if it was phone- or service-related, or a combination of both.
Re: Gmail push to Android mwdowns 10/21/09 4:30 PM
Official Gmail app as well.  Though, like A.T., it seems to have started working again.

Eth@n, do you think this was a server-side, service, or phone related issue?
Re: Gmail push to Android themaninthesuitcase 10/22/09 1:07 AM
Yes it was the official Gmail app.

Mine started workign again at about 8pm GMT last night.  I had just redone the steps in teh trouble shooting guide for the 2nd time so might have been that or could have been a sever issue seeing as it's all fine again.


Re: Gmail push to Android Eth@n 10/23/09 11:57 AM
Thanks everyone for replying.

Just to close the loop on this, I did check in with our team, and it's possible the issues you experienced with Gmail sync were indeed related to a brief hiccup on our servers. As you have noticed, things should be back up again.

Apologies for any inconvenience!

Ethan