|Changing pay account back to free account?||cuecraft||11/24/11 6:47 AM|
Explain your issue in full detail here:
Wanting to change my account from a paying account for the storage to just a standard free account. No longer need the extra storage for this account. The email has been frozen due to the fact that we did not renew the storage option and at that point I thought that it would just fall back to the standard free account, but it will not work at all now. It just says that the storage is full now and that we must purchase more storage. The account was in no way even close to being full and then when the renewal date came up, it magically was. If you know what I can do I would be thankful for the help.Thanks
|Re: Changing pay account back to free account?||Tito Dutta||11/24/11 8:08 AM|
1) How much space you are currently using in Gmail (tell the amount in GB not percent)?
2) Try to change the plan here: https://accounts.google.com/b/0/PurchaseStorage?hl=en