Categories: Account Access and Safety :

Gmail keeps signing me out. Help!

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Gmail keeps signing me out. Help! Darnell 11/17/09 11:57 AM
Explain your issue in full detail here:

Gmail keeps signing me out whenever I am logged in claiming someone else is logged in. Unfortunately, that other person is ME!!!! (at least me via iPhone).

The only way I can get in is via Incognito mode via Google Chrome. Can anyone solve this for me, as I don't want to have to use Yahoo. And yes, I'm serious (as I need to access my account).

Please Also Include:
Operating system: WinXP Pro
Program and version you use to access Gmail: Google Chrome 4.0.223.16
Your antivirus software: Avast & Microsoft's Security Essentials
Any extensions, toolbars or plug-ins: No
Re: Gmail keeps signing me out. Help! agamny 11/17/09 2:44 PM
I am experiencing the same issue on 4.0.223.16. Running windows 7 and Avast for AV. Works fine on IE8. Also noticed that clearing cookies fixes the problem temporarily. 
Re: Gmail keeps signing me out. Help! Darnell 11/17/09 3:06 PM
Try clicking on this link: http://mail.google.com/?labs=0 and it will turn off all labs settings. It temporarily works. Waiting for a permanent solution from Google!
Re: Gmail keeps signing me out. Help! russbradley 11/17/09 5:26 PM
I am experiencing the same issue on 4.0.223.16 with win xp and am currently runnin in incognito mode to avoid the signout issue....tells me I am signed in from the same browser for some reason. Never seen this before....
Re: Gmail keeps signing me out. Help! tyk1982 11/18/09 5:10 AM
Yeah same here... Problem started today (November 18, 2009) Trying incognito mode like the guys up said works, but it sucks that I need to open a second window...

Also on IE8 the problem ceases to exist... 

HELP!
Re: Gmail keeps signing me out. Help! tyk1982 11/18/09 5:13 AM
Oh, and my company uses e-mail hosted by Gmail and the same thing happened, but when i re-started chrome it worked fine... 
Re: Gmail keeps signing me out. Help! shmooey 11/18/09 8:31 AM
Mine just started doing this yesterday as well. works on all other browsers.  4.0.223.16.   
Re: Gmail keeps signing me out. Help! jasonvaritekfan 11/18/09 9:16 AM
I had this problem and ended up reinstalling Chrome beta. I'm not longer being signed out automatically and hope it stays that way.
 
Re: Gmail keeps signing me out. Help! agamny 11/18/09 12:15 PM
Eventually this is what fixed it for me: signing in and out on a bunch of different accounts (both incognito and regular windows) and clearing cookies a bunch of times. Wow, how scientific :-).
Re: Gmail keeps signing me out. Help! Darnell 11/18/09 12:37 PM
@ Agamny: I already cleared out cookies, cache, history, etc., logged out of all accounts AND closed Google Chrome.

It only helped me for 24 hours and the problem returned.

I suspect the IMAP may be triggering Google's security "you've been hacked" program, and is logging people out for their own safety.
Re: Gmail keeps signing me out. Help! tyk1982 11/24/09 2:43 AM
Did it suddenly stop?! It did with me!!
Re: Gmail keeps signing me out. Help! russbradley 11/24/09 2:58 AM
I got it to work in incognito then I finally cleared my cache and cookies and it stopped!
Re: Gmail keeps signing me out. Help! fwd079 7/22/10 5:29 AM
LOL reinstalling beta is no help, anyone else for this silly bug?
Re: Gmail keeps signing me out. Help! grammypammy 8/27/10 5:25 AM
This happened only recently for me (August 2010).  I have to sign in every time I want to use gmail, and sometimes in the middle of using gmail!
What is wrong?  What can be done to fix it?
Thanks.
Re: Gmail keeps signing me out. Help! Mr Prawns 9/5/10 12:38 AM
Me too! This is starting to drive me crazy in between checking my gmail at work and then also at home.
Re: Gmail keeps signing me out. Help! Jillogica 10/18/10 1:13 AM
Mac OS X 10.6.4; Safari 5.0.2:
 
Gmail keeps kicking me out as well, however, I am not getting the "you are already signed in message" that other users have complained of.  It happens every few minutes at times, and hardly at all others.  I can't find a pattern other than that it especially happens when time I search my mail, which is infuriating.  I need to retrieve something, and I can't because I put in the search criteria, it kicks me out, I sign back in and it takes me to the inbox, so it's a cycle.  

It doesn't happen to other users at this computer, who also have gmail accounts, so I imagine it's something to do with the settings, but no recent changes have been made.

I'm glad I came to this page; I'll try Chrome in the meantime, but I hope that Google is not content to rely on that as a solution.  It won't do long-term.
Re: Gmail keeps signing me out. Help! KeithR 10/19/10 9:31 PM
Note to all: Please see follow up conversation with Jillogica at...
Re: Gmail keeps signing me out. Help! PRC707 11/27/10 1:41 AM
Okay so what I noticed was, after disabling WebMail Notifier, and logging into and out of Gmail, it created no problems whatsoever as a Single User. However, Firefox did not remember my Security settings after performing this test. That raises some issues. My questio would now be directed to Firefox, why was I not prompted to enter a Master Password as I correlated as part of my Password options within Firefox (Version 3.6.12) ????  I reviewed the settings and my boxes were correctly checked, however, a prompt for entering the Master Password was inoperable and out of commission. Now, I use custom settings so that after every time I close a Firefox Window, EVERYTHING, except the Master Password, is removed/cleaned. Now of course, I don't know just how permanent or secure this removal process of Firefox is, however, I believe it is supposed to remove all cookies, cache, history, web browsing, etc upon closing the browser.

[Same User]
Firefox closed. Webmail Notifier Enabled. So after quickly logging in and out as a different user, I noticed that the Gmail Server went through an encrypted Log-Out process, with no errors. I even saw that I was being logged out successfully.

[Different User]
Same Settings - Firefox closed]

Logged into Gmail and out right away, and I received the error:
"You have been signed out of this account. This may have happened automatically because another user signed in from the same browser. To continue using this account, you will need to sign in again."
 

Could this be a Firefox error in storing information???- I do believe that there might be a security vulnerability here, possibly due to a timing issue even, however, nowhere in Gmail's terms and policy did I ever read that logging in and out quickly would result in these types of errors.  As far as I am concerned, the system should be encrypted always, as my settings state, despite any time session involved. I should be encrypted right down to logging in and out of a millisecond. Being encrypted through log-in and log-out is critical for the protection of your Gmail account as this ensures your online privacy. So, why does it not always log out also in an encrypted environment for the user to clearly see, with positive identification stating, "Please wait while you are successfully logged out?" Again, on the other side of it, I would be more concerned if an error appeared stating, 'Another user is currently already logged into your account.' - when you know for certain that there is not. When that starts happening, it's time to cancel Gmail altogether. I don't think that this will ever happen though. Always sign in using HTTPS. I believe that Google Gmail is doing all they can to resolve this issue. Firefox on the other hand, is in question, with the browser constantly crashing, timing out, or not living up to the configured settings by the user. Internet Explorer is no different. So in conclusion, I wouldn't go pointing fingers at Google/Gmail as the one at fault here right now. Firefox has some explaining to do too. There could also be a potential conflicting problem between Gmail and the browsers settings as well that may need to be looked at carefully.

One more thing that the user may need to consider is the use of Security Software Programs running alonside the same user's environmental settings. Avast for example states to disable HTTPS in your Gmail Settings, as Avast already runs a check on Email Security, and having it enabled could cause the program to not respond and protect the user's email security while logged into their Gmail account.

I, however, like to see my HTTPS enabled in Gmail settings.

Hope this was able to help the reader.

God Bless-
Re: Gmail keeps signing me out. Help! PRC707 11/27/10 1:51 AM
Edit
 
I apologize, as I am in error of my last report.

RE: [Same User]

Firefox closed. Webmail Notifier Enabled. So after quickly logging in and out as a different user, I noticed that the Gmail Server went through an encrypted Log-Out process, with no errors. I even saw that I was being logged out successfully.

It should read:

[Same User]
Firefox closed. Webmail Notifier Enabled. So after quickly logging in and out as the same user, I noticed that the Gmail Server went through an encrypted Log-Out process, with no errors. I even saw that I was being logged out successfully.
- Hope this all gets worked out soon
Re: Gmail keeps signing me out. Help! jalajagarwal14 12/3/10 6:36 AM
i am not satisfied with gmail help
 
Re: Gmail keeps signing me out. Help! prynkshukla 12/26/10 10:03 PM
my account allways showing on line. after logoff my account
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