Categories: Account Access and Safety :

Why does my account continually reload or refresh?

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Why does my account continually reload or refresh? jborow 4/16/10 5:44 AM
Explain your issue in full detail here:
When trying to access my account, I fill in name and password (as always) and hit login.  The page continually refreshes.  There is no error message or wrong password/account name message.  Other gmail accounts are able to log in completely fine, but my account has this problem on all the computers I go on (except if I use google chrome).  What is wrong with my account and how do I fix this?

Using:
Win XP
Internet Explorer 2007
Norton
No extensions


Please Also Include:
Operating system (e.g. WinXP):   WinXP
Program and version you use to access Gmail (e.g. Internet Explorer 7 or Outlook 2003):  
Your antivirus software (e.g. Norton 2007):
Any extensions, toolbars or plug-ins:
Re: Why does my account continually reload or refresh? bradmasterpiece 4/16/10 5:56 AM
I don't have an answer for you, but I have the same problem and it is only at work.  When I am home this doesn't happen.  When I am at work, I hit the "load basic HTML" link at the bottom right of the page and it works in that mode. 
Re: Why does my account continually reload or refresh? darcell 4/16/10 6:16 AM
I'm having this same problem as well.  My MAIN gmail account keeps refreshing.  When I log in to my secondary gmail account, it's just fine.  I thought it might have been something with the settings on my phone and its syncronization with gmail, but I have NO CLUE.  It's quite annoying.  I can't even hit the "load basic HTML" button because the page refreshes so quickly.  I was able to open one email, however, after about 3 seconds the page refreshed and went back to the inbox.  Any help would be appreciated.  I am at work now, so I'm not sure if this happens on my home computer.   (Also, today is the first day this has happened.  Nothing, to my knowledge, on the computer was updated.)
 
Windows XP Professional
Internet Explorer 7
Not sure about the antivirus software
Re: Why does my account continually reload or refresh? texashobbs 4/16/10 8:07 AM
I am having the exact same problem.  I can't hit the load basic HTML button b/c the page keeps refreshing/reloading.  I've been to the help page.  It had me delete the "MyWebsearch" toolbar.  I've done that and rebooted.  Still not working.  This started on 4/15/10. 
Re: Why does my account continually reload or refresh? jborow 4/16/10 9:57 AM
Yes it started recently for me too!  It is totally my account, because other accounts are able to log in without this problem.  It is really annoying.  It is hard to even click on other buttons because it refreshes to quickly.  It happens at my work computer and my home computer.  Anyone know how to fix this or what the problem is?
Re: Why does my account continually reload or refresh? imfromwisconsin 4/16/10 1:46 PM
Do you have the Google Labs feature for 'Google Calendar' turned on?  I was having the same issue, turned off the Google Calendar lab feature and it stopped doing it.  Hopefully this helps!
 
-Ryan
Re: Why does my account continually reload or refresh? martinaetlinger 4/20/10 2:00 PM
same issue. it started yesterday, at home computer, refresh happens without me doing anything, it occurs continually, but ONLY on this one computer. in the meantime, i did not change anything. i have calendar on and some other jizz.
i almost cannot turn into HTML mode, as it refreshes continually to the main page, but i make it to HTML mode if i try many times, but it is frustrating.
will try to turn off calendar, hopefully it helps, but it is impossible to to that on my computer, because of this continuing refresh mode.
any clues...?
at least i am glad i am not the only lost user.
but this really makes gmail an account not so compatible to use, and may diminish gmails popularity.
my other web accounts work fine.
i really liked settings i use, so this HTML mode is not my choice, and if this continues, i may not be into gmail so much, very very frustrating.
i wonder if it has to do with some IE updates, or other features or ...? all tried out clues are welcome, on this issue only.
Re: Why does my account continually reload or refresh? martinaetlinger 4/20/10 2:02 PM
i use IE7, Avira antivirus, and may have some toolbars, but i have not changed any of that recently, all the same, this happened out of the blue.
Re: Why does my account continually reload or refresh? silkforgives 4/20/10 8:38 PM
I had the same problem with my main gmail account (but not my secondary gmail accounts). I would log on, and my account would keep reloading over and over again.
 
I did a little research and back in 2006 there was a similar thread. The solution back in 2006 stated you should go into Tools>Internet options>delete cookies from your browsing history.
 
I just did this 2-minutes ago (in fact, I just deleted everything from my browsing history including any add-ons and temp files). Everything seems to be back to normal.
Re: Why does my account continually reload or refresh? jborow 4/21/10 6:16 AM
I undid my calendar settings, as someone suggested and that totally solved the problem.  I found that deleting my browsing history did not solve anything.  I hope this is helpful as everyone has been very helpful to me!  Thanks
Re: Why does my account continually reload or refresh? Tushkanchik 4/21/10 7:26 AM
I had the same problem and fixed by turning off the Calendar in Google Labs. Thanks for the tip!
Re: Why does my account continually reload or refresh? srg03 4/26/10 9:38 AM
How did you manage to turn the calendar off when it was continiously refreshing?
Re: Why does my account continually reload or refresh? imfromwisconsin 4/26/10 9:41 AM
Try going here:  https://mail.google.com/mail/#settings/labs
Re: Why does my account continually reload or refresh? imfromwisconsin 4/26/10 9:43 AM
Or, Google has a way to load the inbox without any labs turned on:  https://mail.google.com/mail/?labs=0
Re: Why does my account continually reload or refresh? srg03 4/26/10 9:45 AM
Thanks, the first option would not let me scroll down to the calendar lab, so I used the second option.  Thanks again!
Re: Why does my account continually reload or refresh? jborow 4/26/10 9:47 AM
you can go to igoogle, and change your settings... that has you logged into your google account but not gmail.
Re: Why does my account continually reload or refresh? srg03 4/26/10 10:21 AM
I can not find out how I can disable a lab from igoogle, it takes me to the gmail settings which are constantly refreshing. 
Re: Why does my account continually reload or refresh? Ms Lola Bunny 5/7/10 9:02 AM

silkforgives is right: "I had the same problem with my main gmail account (but not my secondary gmail accounts). I would log on, and my account would keep reloading over and over again.

I did a little research and back in 2006 there was a similar thread. The solution back in 2006 stated you should go into Tools>Internet options>delete cookies from your browsing history.
 
I just did this 2-minutes ago (in fact, I just deleted everything from my browsing history including any add-ons and temp files). Everything seems to be back to normal."
 
Once I refreshed my cookies/deleted browsing history, this did in fact stop.  I have two gmail accounts also, and I am at work.   It only happened here, and only with my primary account.  It has been fixed now.  Thanks for this forum everyone!

Re: Why does my account continually reload or refresh? Ms Lola Bunny 5/7/10 9:48 AM
OK - nevermind - that didn't last for long.  Now it is back doing it all over again.  I will try to find another way to fix this.  It is moving too fast for me to go to: https://mail.google.com/mail/#settings/labs as suggested.  It continues to refresh no matter what I click on.  All of my calendar labs are disabled.  How exactly do I turn off my calendar?  Thanks again.
Re: Why does my account continually reload or refresh? craigy.pearson 6/25/10 5:10 AM
For me the fix to this problem was to close the tasks window. I had the tasks window minimised within chrome, I found that when I closed the tasks window (in the bottom right corner) the refreshing stopped. It was so annoying!
Re: Why does my account continually reload or refresh? Itsrainingagain 9/29/10 2:27 AM
I had this again this morning. W7/IE8
 I disabled Chat (which I don't use and despise) and the problem has stopped. Pretty soon if this keeps happening I shall reluctantly abandon Google.
Re: Why does my account continually reload or refresh? Density206 11/17/10 10:37 AM
This only happens to me when I use a shortcut to my Gmail account. (The shortcut worked fine, yesteday.) I have the Calendar Lab turned on.
 
I can log in fine if I go to www.google.com and click the Gmail link, but not if I go directly to Gmail.
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