|My facebook account is not working. It is not showing the friends list and I am not able to like or comment||Sandeep_San||10/30/11 8:12 PM|
I can login to my facebook account but it is not showing the friend's list on the right hand side of my account, I also not able to like nor comment on any of the pictures.
When I click like button or comment the facebook goes blank
|Re: My facebook account is not working. It is not showing the friends list and I am not able to like or comment||david.king||10/31/11 8:41 AM|
Sorry to hear you're experiencing issues with Facebook. Here's some things to try:
1. Check you're updated to the latest version of Chrome. Go to Wrench > About Google Chrome and allow Chrome to update. If not, you can update Chrome manually. 
2. Log out of Facebook completely and clear your browser cache. 
3. Try using Facebook through a HTTPS connection. To do this browse to https://facebook.com. If this works, you can set Facebook to go to a HTTPS connection all the time by going to Account > Account Settings > Account security. Tick the box next to Browse Facebook on a secure connection (https) whenever possible and save the changes.
4. Your Chrome profile may be corrupted, try creating a new one. 
5. (Windows only) If that doesn't solve the problem:
- Close Chrome.
- Start > Run (or search for run if you're using Vista/7)
- Type 'cmd' (without quotes) and hit enter
- Once the black box appears, enter 'ipconfig /flushdns' (without quotes) and hit enter
- Once that completes, enter 'ipconfig /renew' (without quotes) and hit enter
- Once that completes, close the window, reopen Chrome and retry.
6. Disable any browser themes/extensions to see if they are causing the behaviour you're seeing.
7. Update/reinstall Java and Flash.
8. Try opening the website under another user account on your computer.
9. (Windows only) Check for problems with protected system files. Go to Start > Run. Enter the following: "SFC.EXE /SCANNOW" (without the quotes and make sure there is a space between SFC.EXE and /SCANNOW). This initiates the Microsoft utility that will scan and repair problems with protected system files on your computer.
10. Your computer may have been infected by a virus or malware; consider running a full security scan with reputable, up-to-date antivirus software such as Microsoft Security Essentials, McAfee or AVG.
If all else fails, it may not be the fault of your computer, but rather that Facebook itself is having issues. You can check the status of known issues on Facebook over at http://www.facebook.com/KnownIssues.
NB. If Facebook is loading a blank page, try resetting your browsers zoom level by pressing Ctrl+0 (on Windows) or Command+0 (on OS X).