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why can't google chrome connect to the internet?

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why can't google chrome connect to the internet? KusaiNeko 12/19/08 8:15 PM
google chrome can't connect to the internet. and i can only make it work if i run the google web accelerator with it. firefox works just fine even without the accelerator. firewall isn't blocking chrome. did the web accelerator make changes to my computer or is it a problem with the settings on chrome?2008-12-20

oh yeah when i try to use chrome i get this error: Error 104 (net::ERR_CONNECTION_FAILED): The attempt to connect to the server failed.

Re: why can't google chrome connect to the internet? joebob1120 12/20/08 12:10 AM
Ah, excellent.  I've been having this same problem, and am completely at a loss for what to do.  I've tried uninstalling and reinstalling Chrome, disabling and enabling the Local Area Connection, and even tried a couple system restores to a point when Chrome was working for me, and I still have nothing.  I also cannot get some of my other programs to connect to the Internet, like Yahoo! Instant Messenger, Steam, and Skype.  Firefox and Internet Explorer are working fine, so I can't understand why Google Chrome won't connect.  There isn't much choice in the Google Chrome options, so I wasn't able to tinker with anything there.  I'm running Windows Vista Home Premium SP1, and I've tried using both wireless and wired connections, to no effect.  I'm getting the same Error 104 message as KusaiNeko. Since Firefox and Explorer are working, I assumed it was a Chrome problem, but now that my Y! Instant Messenger, Skype, and Steam won't connect, I'm not so sure.

Thanks for any help!
Re: why can't google chrome connect to the internet? Fred McCall 1/11/09 4:16 PM
I'm moving over to a machine running 64-bit Vista and see problems with Chrome any time the Outbound Firewall (in Windows Advanced Firewall) is enabled.  I've added an exception to the firewall for chrome.exe, but this doesn't help.  Doing the same thing for Internet Explorer (exception for iexplore.exe) solves the problem for that browser.  What process is actually trying to go through the firewall for Chrome?  With outbound checking enabled it acts as if the internet connection is dead.  I see lots of problems with people having trouble with this or that firewall in combination with Chrome.  Surely someone must know the solution to these issues, but I don't find it.
Re: why can't google chrome connect to the internet? gbkreddy 1/25/09 7:18 AM
This is due to fire-wall (antivirus based or windows default). Once firewall is disabled, i am able to access chrome without any problems.
Re: why can't google chrome connect to the internet? ikram 1/25/09 9:43 AM
i turned the firewall off but it still does not connect to the internet giving an error 2
Re: why can't google chrome connect to the internet? Fred McCall 1/25/09 12:01 PM
My problem is definitely due to the outbound firewall.  However, I think "turn off the firewall" is generally a bad solution (although that's what I'm having to do right now).  Everything else I can enable by telling the firewall to set an exception for the program (set exception for 'iexplore.exe', for example).  However, this doesn't work for 'chrome.exe' for some reason, so I assume that Chrome is trying to start up something else and that something else isn't on the list of exceptions (and thuse I have no clue what program to tell it to let through).  If Windows Advanced Firewall would notify you when it blocks something OUTBOUND instead of just notifying when it blocks inbound connections, this would be a much easier problem to solve.

If your problem is an outbound firewall, you won't even get a status message back.  Chrome will just report that no internet connection is available.
Re: why can't google chrome connect to the internet? Gyosho 2/4/09 8:55 AM
Yes I have the same problem. Chrome was accessing the internet when I first installed it but now 'nada' 'nothing'! I use the Zone Alarm Firewall on XP Pro. I have tied allowing it 'nothing'! I turned the firewall off completely and Chrome will still not access the internet. Come on Google. If you build a browser make sure that it works on everyone's PC. I have never had this problem with Firefox ever! It's a real shame because I like Google stuff and I would really like to use Chrome but I am not going to spend eons trying to get it to work! Especially if noone else on here can. Come on Google get it sorted!!
Re: why can't google chrome connect to the internet? Shawn (Googler) 2/4/09 10:18 AM
Hey guys,

Does the advice in the below thread help answer your question?

Shawn
Re: why can't google chrome connect to the internet? Russputin 2/28/09 12:40 PM
What are Google thinking of ?    
After the Vista fiasco, you would have thought that the big boys would test thier products more thoroughly. Chrome as it stands is barely fit to qualify as a beta release.
I have  Vista  home premium 32bit  running Trend Internet Security  with an exception for Chrome. Despite this I was having the same problems as KusaiNeko.
I tried using Chrome ( downloaded last week) as my default browser but after trying most of the suggested fixes without success I just gave up with it.

To be honest I dont know why I even considered leaving Firefox in the first place, curiosity I suppose. I really liked all of my other Google apps, though this has made me think twice about any future Google stuff.

Firefox  is working fine since I swapped back at the default program  option and there have been no lasting problems. I am dismayed that Google have not seen fit to  resolve this yet
Re: why can't google chrome connect to the internet? mike shep 3/20/09 2:31 PM
I had the same problem, but neither Chrome or IE worked, but Firefox worked fine. If the problem isnt with your fire wall try this. After a little poking around I found that IE and Chrome both use the same type of means to access the internet so, this is what worked for me.

Open IE and on the menu: Tools -> Internet Options
Hit the Connections tab, then hit the LAN Settings button and UNCHECK
"Use a proxy server for your LAN", then OK both windows.
refresh the browser and both Chrome & IE should work.

hope this helps.
Re: why can't google chrome connect to the internet? deanmccoy01 3/31/09 3:43 PM
i uncheck the lan settings as suggested that did not work however the lan settings was allready uncheck, does anyone else have any suggestions
Re: why can't google chrome connect to the internet? Shawn (Googler) 3/31/09 3:52 PM
Hey guys,

There are a number of reasons why you may be encountering this message. The following may apply and let us know if it helps:

A. Adjust your proxy settings
1. Click the Tools menu.
2. Select Options.
3. Click the Under the Hood tab.
4. Click Change proxy settings. This opens Windows' Internet Properties dialog box.
5. Click LAN Settings.
6. Make sure that the 'Automatically detect settings' checkbox is selected.
7. Click OK for all dialog boxes.

B. Allow Google Chrome in your antivirus and firewall settings
Check your software's help resources for further instructions.

Shawn



Re: why can't google chrome connect to the internet? emylanec 4/1/09 6:44 PM
hello.. im having the same problems as others. i tried doing your instructions. but still, it doesnt work. anyway, i tried using IE with my connection, and it works properly. im only having problems with chrome. can you give another solution?
Re: why can't google chrome connect to the internet? quarterlife 4/1/09 9:13 PM
I had the same problem as everyone else.  IE & Firefox worked and Chrome suddenly stopped working. I uninstalled Chrome and then reinstalled - still not working.  Finally, I checked my Norton firewall settings (PC Security/Manage Firewall/Program Rules) and scrolled down to Chrome. Sure enough, "Access" was set to "Block" for Chrome.  I am 99% sure that I didn't block Chrome manually.  The only thing that I can think of is that Norton somehow didn't like what Chrome was doing and suddenly blocked it.  Very mysterious...
Re: why can't google chrome connect to the internet? emylanec 4/2/09 5:03 AM
i have 2 firewalls. windows firewall and XMicro Personal Firewall. Both have Google Chrome as exceptions. Still i can not have connection. It says"Error 104 (net::ERR_CONNECTION_FAILED): The attempt to connect to the server failed.
ive been using google chrome for about 2mos and this is the only time i had this problem. So, i dunno what really happen..
Re: why can't google chrome connect to the internet? Dave_64 4/5/09 12:29 PM
THIS WORKS!!!
Go into FIREFOX and download and install ADOBE FLASH PLAYER 10. This will clear everything up. Don't assume that if you update Firefox that Adobe Flash Player 10 will be installed. Download it and do it yourself. Please post a note if this works for you. Thanks......Dave.
Re: why can't google chrome connect to the internet? emylanec 4/7/09 8:34 PM
do i really have to download it from firefox? i tried installing it from IE and it still not working.
Re: why can't google chrome connect to the internet? emylanec 4/7/09 8:43 PM
i downloaded firefox. same problems. cant connect to internet. i am now using only windows firewall.
Re: why can't google chrome connect to the internet? Dave_64 4/8/09 7:08 AM
Yes it must be downloaded from FIREFOX. IE uses Active X, Chrome and Firefox use Adobe Flash Player. If you don't have Firefox on your computer you can find the download on Google. Let me know how you make out........Dave
Re: why can't google chrome connect to the internet? Dave_64 4/8/09 7:14 AM
REMEMBER.......DON'T ASSUME THAT IF YOU DOWNLOAD OR UPDATE FIREFOX THAT YOU AUTOMATICALLY WILL GET ADOBE FLASH PLAYER 10. DOWNLOAD IT AND INSTALL IT YOURSELF........Dave
Re: why can't google chrome connect to the internet? drheim 4/9/09 11:12 AM
I have a similar problem to a lot of posts in this thread and I downloaded flash player and it has absolutely nothing to do with it.  For me the problem is that I block outgoing connections through my firewall and on the computers that I use windows firewall they will not work with Chrome.  That simple.  I have double checked it and program exceptions that should be allowed through an outbound firewall will work with IE, etc but not with Chrome and I triple checked my firewall rule and the chrome program path,etc.  For me the problem is more with the Vista Firewall than Chrome.  If I just leave the inbound firewall enabled then Chrome works fine with my exception.  With the Vista outbound firewall enabled the "program exception" rules do not allow it through.  They only way I can get it to work is to create a different firewall rule that allows all programs to establish connections to remote ports 80,443, etc and that is not and option for me when it comes to security.  It could have something to do with Chrome being installed in the user profile instead of program files or whatever.   On computers that have ZoneAlarm I was able to add in the same path and Chrome worked fine,  I was a big fan of the former sygate firewall when using WinXP and it is a good bet that would also work with Chrome for those still on XP.
Re: why can't google chrome connect to the internet? AbsoluteFlooring 6/10/09 8:14 AM
Google Chrome wasn't able to "find" any websites for me two days ago. Which of course means it couldn't connect to the internet. Tried all solutions I could find. Finally completely uninstalled Norton/Symantec and it works again. That means Norton was blocking it. And to think, I had let my subscription to Symantec elapse and disabled Norton/Symantec services from start up and running in the background. Or so I thought.

My guess is that Symantec did an auto-update and that some companies just aren't taking in to consideration Chrome when they do internet security updates to their software running on people's machines.
Re: why can't google chrome connect to the internet? catrahal 6/10/09 2:20 PM
I also tried downloading Flash Player 10. No dice. I use the same machine at work & at home. It's an HP laptop running XP Pro SP3. I have SonicWall hardware firewalls at both locations, a TZ150 at home and a TZ170 at work. Chrome worked in both locations until a week ago. There have been no changes to the computer, and no changes to the networks, either at home or at work. But.....Chrome works fine at the office, not so much at home. Can't put my finger on the issue yet, but I think it is a Chrome problem....too bad because I kind of like Chrome for quick stuff.
Re: why can't google chrome connect to the internet? SPO2 6/13/09 5:02 AM
Please look at Shawn answer, that did it for me
Re: why can't google chrome connect to the internet? csj 6/17/09 9:21 AM
I also had triuble in curing this inability of Chrome to connect to the internet. The only solution that worked for me was that suggested by Brian H at
http://www.google.com/support/forum/p/Chrome/thread?tid=0dd87c3a86573aa6&hl=en

As soon as I deleted some of the Google folders in /Local Settings/Application Data/Google/Chrome I was immediately able to re-connect to the internet through Chrome.

So, many thanks to Brian H.
Re: why can't google chrome connect to the internet? MyChrome 7/5/09 4:53 PM
I know lots are being plagued by this predicament of "Error 2 (net::ERR_FAILED): Unknown error." And here is the solution I achieved in Vista Firewall. When adding a rule, Vista typically uses variables in its file path, such that the following being Chrome's rule path:

%USERPROFILE%\AppData\Local\Google\Chrome\Application\chrome.exe

But when I convert the file path to be more "direct" like:

C:\Users\MYUSERNAME\AppData\Local\Google\Chrome\Application\chrome.exe

It works!

P.S. I am sure other OS users facing the same problem will find the above solution competent.
Re: why can't google chrome connect to the internet? dugydip2662 8/12/09 3:12 PM
i just want to know why the screen did not bring up all my information it was there i know it was can you tell me if my screen from last night needs repaired yours Mr D Jeffrey moth...@live.co.uk
Re: why can't google chrome connect to the internet? mookiemu 8/16/09 12:37 AM
mychrome! Thank you! Finally something that works without having to cripple chrome.
Re: why can't google chrome connect to the internet? Skyried 9/29/09 7:12 AM
I had the fully exact promblem, specs and everything same as joebob1120...
Re: why can't google chrome connect to the internet? mecompguy 10/10/09 5:55 AM
I have had the same problem periodically no matter what desktop version of chrome use. I know this doesn't solve the problem but I now use Chrome Portable on my pc and everything is fine. Go figure!!
Re: why can't google chrome connect to the internet? mookiemu 10/10/09 10:19 AM
mychrome's solution works and it works for a few of the other programs that have similar problems. Here it is again:

When adding a rule, Vista typically uses variables in its file path, such that the following being Chrome's rule path:

%USERPROFILE%\AppData\Local\Google\Chrome\Application\chrome.exe

Re: why can't google chrome connect to the internet? mookiemu 10/10/09 11:11 AM
mmecompguy: the reason chrome portable works is because when you make a rule for it, the default is for Windows Firewall to make a a direct absolute path for it because it knows that it is portable, on the installation of chrome, it makes a path with variables, ie: %USERPROFILE%.

If you find the direct path with no variables, chrome works perfectly with windows firewall.
Re: why can't google chrome connect to the internet? bglazierjr 10/11/09 8:07 PM
WOW after everything I finally found my own solution. I had the problem where I was using everything just fine and all the sudden IE worked but Google Chrome wasn't. I had treid everything that I could think of and then it hit me, the only changes I had been making were removing some start up items and some unnessecary services. I disable Norton Internet Security which in turn disallowed me from using alot of internet related programs. All I did was go into my services and re-enable it and I was good to go! Check for any internet protection related services being shut off. This could be YOUR problem. Hope that Helps
Re: why can't google chrome connect to the internet? qq021 10/29/09 6:32 PM
I am using chrome in my office network and it can't connect to internet either. All setting are same as IE. However, after i did the step 6 below, which disables auto network setting detection. it works !!!!!

A. Adjust your proxy settings
1. Click the Tools menu.
2. Select Options.
3. Click the Under the Hood tab.
4. Click Change proxy settings. This opens Windows' Internet Properties dialog box.
5. Click LAN Settings.
6. Make sure that the 'Automatically detect settings' checkbox is *UNCHECKED*.
7. Click OK for all dialog boxes.
Re: why can't google chrome connect to the internet? evandang00 10/30/09 10:08 AM
I just resolved my problem by adjusted some settings in firewall...
I used Netlimiter 2 pro, and under firewall tab i found out windows is disabled outgoing activiteis of chrome, all i did is just enable it, and everything works for me again.
It took me a while to fiture out the solution, hope this method works for you too
Cheers.
Re: why can't google chrome connect to the internet? DelphiDash 11/18/09 7:18 PM
Hi,
I thinnk I've tried just about every method on this page and gotten nowhere with trying to get Google Chrome back online. I first encountered the problem two nights ago when, on startup, Googel Chrome out of the blue could not connect to the internet. I tried several wireless connections and an ethernet cord as well with no luck. Internet Explorer is working as well as IE works (this program always runs slow on my computer, hence why I decided to try Chrome a month ago or so). At first I was getting the 104: Unknown error, "Connection Failed", but after toggling with both the Firewall and Proxy settings I now get Error 102 (net::ERR_CONNECTION_REFUSED): Unknown error.

I have tried taking down Vista's Firewall, uninstalling and re-installing Chrome, and several different internet locations. I looked into locating the block files for my virus software but can't find them and don't want to mess around with them too much, but I think my software may be what's doing this. Several people reported problems with Chrome running with Norton/Symantec and what I have is a school-bought simple Symantec program. Any tips? I fear that I may have lost my battle with trying to get Chrome back, but it was such a lovely program and I can't express my dislike of IE and Firefox enough.
Re: why can't google chrome connect to the internet? Beerman1373 11/18/09 8:52 PM
FIXED!!!!!!!!!!      Firewall rule setting.  Firewall was set to allow C:\Users\MYUSERNAME\AppData\Local\Google\Chrome\Application\chrome.exe but a little checkbox for any was not checked.  Checked it and fixed.  I use Bitdefender so with whatever program you use for a firewall set C:\Users\MYUSERNAME\AppData\Local\Google\Chrome\Application\chrome.exe to ALLOW ALLOW ALLOW LOL.  Fixed it for me and i have been strugling with this issue for about 3 weeeks
Re: why can't google chrome connect to the internet? Hruaitea 11/20/09 5:39 AM
I uninstalled and reinstall it! It still doesn't work!!! I already turned off my firewall!!!! I used to love Google products! I used t love chrome, but now, as this never happens in other browsers, I've to say goodbye to chrome, and since i won't be using chrome anymore, I will eventually get over with my orkut account too, where chatting is not available for other browsers. And I think I don't love my Google desktop toolbar anymore because of this!!!  And, g-mail??? I've permanent yahoo ids!!!
Re: why can't google chrome connect to the internet? bglazierjr 11/20/09 5:56 AM
I also noted that after trying everything else, it was as simple as uninstalling Macaffe without using the provided unistallation program that you can download online. This leaves the service still active on the computer, which you wouldn't know, but won't let you run things like Google Chrome. Maybe look into that? Just check all your running services, it could be anything that stupid, but I assure you it is not a big problem, just a tedious one.
Re: why can't google chrome connect to the internet? RainbowQ 12/12/09 11:35 PM
Thank you so much, mike shep... I just spent 2+ hours going through a diff of my registry thinking something I had done caused the problem, but I unchecked the IE setting and now IE, Chrome, Steam and I bet my Neverwinter 2 Updater (though I don't want to update because I'm mid-game) all works again!

THANK YOU!
Re: why can't google chrome connect to the internet? SkyDancer59 12/28/09 5:13 PM
Thank you for the answers!  It was the LAN Settings.  I had Malware try to load itself onto my computer, which created a pretty damaging loop (had to go into DOS and erase the files).  Luckily, Chrome kept it from getting any further as it appears to be a program that automatically installs itself on your computer.  When I got control of my computer again, Chrome wouldn't work.  It WAS the automatic detect thing - don't know how it got altered, but unchecking the box fixed my problems.
Re: why can't google chrome connect to the internet? Terpi 3/4/10 7:09 AM
I'm having the same problem .  However the LAN Settings are correct.  I even did a system restore but that didn't change anything either.

I'm sure there is a security thing happening, but for the life of me don't know what.  Everything works fine on my laptop -its my desktop that's giving me a problem.

I will get to the bottom of it - but if anyone has more suggestions I'd appreciate it.  When I do figure it out I'll post it here.
Re: why can't google chrome connect to the internet? hidalgopr 4/1/10 4:36 PM
Have tried everything...read all the BLOGS>>>

But I think it is a Chrome Dev. Team HAS THE Problem....too bad because I kind of like Chrome for quick stuff. !

or Microsoft "managed to cut out Chrome!
Re: why can't google chrome connect to the internet? hidalgopr 4/1/10 7:13 PM
Antivirus is detecting Chrome 4.0.201.1 as virus, even after virus removal quarentine...it could be marked or damaged!
"Huston we have problems"
Re: why can't google chrome connect to the internet? BobBauer 4/8/10 4:08 PM
Believe it or not,  Dave_64s solution worked for me.

I tried everything on all of these lists and gave that a shot as a 'try everything' strategy, .... and IT WORKED!

So installing Flash 10 on Mozilla Firefox (which was working fine),  fixed the problem of Google Chrome not accessing the internet.

The sudden nature of Chrome not working could have been due to a previous installation of Flash on Firefox.  Who knows?

There has to be a reason for this,  as it worked for both  Dave_64 and myself.....so don't discount it.
Re: why can't google chrome connect to the internet? BobBauer 4/13/10 9:52 AM
BTW,  here is the reason that my Chrome was not working:  it was malware coming in through a known security hole in previous versions of Flash 10.  Coming in through Firefox.
Here is the issue: http://www.adobe.com/support/security/bulletins/apsb10-06.html

INstalling the update in Mozilla fixed the problem.

Hope this helps someone.
Re: why can't google chrome connect to the internet? xxxkiller 4/15/10 10:34 PM
I had this problem after getting one of the spyware viruses online the one I got calle (Antivirus 2010) I got rid of it pretty quickly this time. And ended up having the conflict in proxy.

You can reset the proxy settings form chrome also by going to (customize and Control Google Chrome) then change proxy setting. At this point you will get the same menu IE uses. Then go to Local Area Network (LAN) setting then hit LAN setting un-check all boxes and hit ok or apply at the end, then refresh chrome it should work fine.

This is also an issue related to other browsers like (opera, Safari but not Firefox) After I did all of the above all of them worked fine including Chrome, of course.

cheers
Re: why can't google chrome connect to the internet? Asfur 4/30/10 2:48 AM
I'm having same problems, cannot connect with chrome. Internet Explorer works fine now  THANKS to all of you it was to un-check the proxy server. Only Fire Fox worked. It seems it happens when I was infected by a "Trojan Horse Generic 17.BWIK" and
a "Trojan Horse SHeur.UHL", when I reply to a post for a Thread I posted. I have removed the threat and got to fix Fire Fox to work, which also wasn't connecting. But now G'Chrome still cannot connect. I do not want to loose Chrome History so re-setting would be my last option and uninstall and install will be out of the question. Is there a way around this. I am using XP Pro on a desktop and DSL. I have Played around with "C:\Documents and Settings\user profile\local settings\Application Data\Google\Chrome\Application\chrome.exe". but I do not know if I done something wrong here. Thanks any suggestion welcome and appreciated. I love Google Chrome, I had it for very long time never failed.
Re: why can't google chrome connect to the internet? Liono 5/15/10 1:06 PM
Got it working:

I'm using Windows 7 64 bit. It did work and then stopped. I have set my Win7 firewall to block all outgoing connections which is not the default. If you add a program to the firewall rules and select chrome-exe from the relevant folder it only puts an exception in INCOMING rules. So you need to go to OUTBOUND rules and also allow chrome.exe full access from there. Sorted it on mine.
Re: why can't google chrome connect to the internet? gakers87 5/15/10 3:43 PM
I had the same problem, to fix it i went to tools=>options, and unchecked the "use DNS pre-fetching to improve page load performance" box. I haven't had any blocking issues since. Google needs to patch this issue.
Re: why can't google chrome connect to the internet? Wetlander 5/15/10 11:26 PM
I had this happen after a virus, it changed my proxy settings to 127.0.0.1 (local loopback). Just something for people to look for.
Re: why can't google chrome connect to the internet? Toni (Googler) 5/18/10 8:49 PM
Hi everyone, 

If anyone is still having this issue, there's a way for you to provide us with more information that might shed light on what's going on. If none of the above suggestions resolved your problem, can you follow the below steps to help us out?

1. Click on one of the following links to download a test-build version of Google Chrome:
Windows: Extract the zip file. When that is complete, go to Start > All Programs > Chromium.
Mac: Save and open the chrome-mac.zip file, which will unzip it into a folder. Open the folder, and open Chromium.

3. Navigate to “chrome://net-internals/#tests” 

4. Enter the URL that failed to load (or any random URL like http://www.google.com if it fails on all URLs) and click “Start tests.”

5. The results of various experiments are shown in a table. Copy all of the results in the table and paste them into a reply on this thread.

Thanks!
Toni

Re: why can't google chrome connect to the internet? duckstar 5/18/10 11:40 PM
Tried the above - nothing happens or chrome crashes.

Nic
Re: why can't google chrome connect to the internet? kevinhalsema 5/20/10 5:33 PM
I have tried everything in this post. Google worked fine until my kids downloaded a boatload of viruses. Then everything but firefox stopped working. I now have IE working but I like chrome. I have tried all suggestions and cannot get it to work. I am using zone alarm but even disabling that didn't help. I tried the last suggestion from tony. The chromium app either crashes or just sits there with the hour glass running no errors nothing.
Re: why can't google chrome connect to the internet? vjvj 6/11/10 11:50 AM
"Oops! Google Chrome could not connect to www.orkut.com" this is what i get as response when i try to open orkut. all other sites work. but not this.
Re: why can't google chrome connect to the internet? ndaya10 6/13/10 5:45 AM
thanks sooo much mike shep :D i was having the same problem with both IE and Google Chrome and firefox was the only one working at the time. I was starting to worry that maybe i had some sort of malware/adware :(
Re: why can't google chrome connect to the internet? Saoirsemor 6/27/10 6:21 PM
Google Chrome wouldn't open any web pages for me. I downloaded the trial version of Hitman Pro as per a suggestion on another site and this detected a number of previously undetected issues on my machine. After running HitmanPro and rebooting Google Chrome is connecting again fine. It took me days to get to this solution so I hope it helps others get there faster than me.
Re: why can't google chrome connect to the internet? superzilla 6/28/10 5:00 PM
all internet browsers i have don't work for webs.com hosted websites
Re: why can't google chrome connect to the internet? Evance 7/2/10 5:35 PM
Hi everyone,
 
If unchecking "Use a proxy server for your LAN" per mike shep's helpful post doesn't solve the issue for you, check out the Best Answer in the following thread for instructions on removing malware known to mess with Google Chrome:
 
 
Does this help anyone?
 
Evance
Re: why can't google chrome connect to the internet? DannyPoo 7/8/10 1:58 PM
Alright, so I had this problem, and fixed it. There was malware (root kit malware - google it for more information) running on the system.  IE would run fine for me, in fact all browsers would run, but Google Chrome, for some reason would not run with this malware infecting the root of the computer. Even after uninstalling and reinstalling chrome.  I used COMBOFIX (http://www.combofix.org/)  freeware anti-rootkit removal software and Google Chrome now works, as well as my system being a bit safer.

Please make backups of everything on your computer before running combo fix.
Re: why can't google chrome connect to the internet? Lady Isludis 7/29/10 9:40 PM
Chrome's been failing to connect for the past 2 hours or so, since about Yesterday it's been blindingly slow as well. A download went down to 17kbs and only 2 tabs were open. I doubt it was an extension conflict since until now I've had no issue, I've been using Opera instead. Works perfectly. And since it's not giving me issues with Google sites anymore, I may switch permanently. I haven't had as much hassle with any browser.
Re: why can't google chrome connect to the internet? Natick4 8/13/10 4:38 PM
ALL, if you use McAfee - you have to go in to the firewall permission settings and switch it from "block" to "full." Why it changed, I have no idea. But, I am now leaving this response in Google Chrome.

Are there ghosts in the machines?
Re: why can't google chrome connect to the internet? icanhazdance 9/12/10 10:55 PM
I wish I had found this before I uninstalled chrome with my favorites :( Now I lost those sites, but the tip worked... Ugh. I wish there was a way to recover those favs...
Re: why can't google chrome connect to the internet? icanhazdance 9/12/10 10:58 PM
ok well nvm all my favs just popped back up... creepy weird but awesome!
Re: why can't google chrome connect to the internet? Shol 10/8/10 9:11 PM
mike shep's reply (Level 2 3/21/09)  fixed my issue.
I am running a Samsung Galaxy S mobile phone with internet access and wanted to use the 'Mobile AP' setting in the phone to turn it into a wireless modem.
I could see the phone in my wireless network connections, and I could connect to it from my MSI netbook running XP.
But both Google chrome and firefox wouldn't access internet. Mike's suggestion fixed the issue, and I'm now able to use my phone as a modem to send this in from my PC - thanks!
Re: why can't google chrome connect to the internet? 2468koolkid 10/22/10 9:08 AM
i have the same prob i use fire fox but google chrome wou't work this is what it comes up with.

This web page is not available.

The web page at http://www.google.com/ might be temporarily down or it may have moved permanently to a new web address.

  More information on this error
Below is the original error message

Error 102 (net::ERR_CONNECTION_REFUSED): Unknown error.
Re: why can't google chrome connect to the internet? 2468koolkid 10/22/10 9:09 AM
This web page is not available.

The web page at http://www.google.co.uk/support/forum/p/Chrome/thread?tid=33cb73f4b7300afb&hl=en&fid=33cb73f4b7300afb00049336dae073fb might be temporarily down or it may have moved permanently to a new web address.
Re: why can't google chrome connect to the internet? 2468koolkid 10/22/10 9:10 AM
This web page is not available.

The web page at http://www.google.com/ might be temporarily down or it may have moved permanently to a new web address.
Re: why can't google chrome connect to the internet? jaxgal618 11/10/10 8:49 AM
Hey everyone.... I used the advice posted by SHAWN and it WORKED !!! I


  I actually had a virus and a trojan that set all my browsers to accept an internet proxy. You need to disable this in every browser !!!

I still can't get on IE at all though.  As soon as I click the icon I get a message saying IE has crashed and the page never even loads. Oh well.. I only use Firefox and Chrome so  no biggie.
Re: why can't google chrome connect to the internet? kishin mirpuri 1/7/11 6:05 AM
Every time i tried to connect to skype i am having big problems. i just cannot access my skypye a/c
what is the problem, can anyone help
Re: why can't google chrome connect to the internet? gileet84 1/11/11 7:16 AM
First make sure you don't have a trojan virus. Download Malwarebytes, install it, run full scan then quarantine and delete infected objects. Now Click the wrench icon on the top right, click "options", click "under the hood", click "change proxy settings", click "advanced", click "reset".
 
If you have a dropper virus that does not allow any program to run/open, turn of your pc, turn it on and immediately start pressing F8, open it in "safe mode with networking". Now log in and system restore to an earlier time. When finished log in normally (not in safe mode) This will not remove the virus but will temporarily allow programs to run.

You will most likely have to download Malwarebytes on another pc and put it on a flash drive and install it on infected pc because your IE and other browsers on infected pc will not work. Once you have Malwarebytes installed on infected pc, then proceed with the full scan, quarantine and deletion of the infected objects as mentioned above.

Now do the following. This is what worked for me. Click the wrench icon on the top right, click "options", click "under the hood", click "change proxy settings", click "advanced", click "reset".
Re: why can't google chrome connect to the internet? johndoe38534 1/20/11 2:55 PM
hey guys, i got this error, Error 10 (net::ERR_ACCESS_DENIED): Unknown error. only after i tried to install gmail voice and video chat. After i clicked ok for change the settings on your computer, gmail wanted me to restart my browser. After doing that, google chrome stopped working. This same error happened before too for my computer, but all i did was wait(about 2-3 months) and one day google chrome suddenly started working again. Hopefully i won't have to wait that long again and someone can come up with a solution that works for me.

BTW I USE WINDOWS 7 AND MCAFEE FIREWALL
Re: why can't google chrome connect to the internet? Tomoya Kawasaki 1/24/11 10:50 AM
@johndoe38534

It sounds like you need to update your McAfee Firewall to allow Chrome to pass through. 
The reference link below provides more details. Thanks. 

TK
Re: why can't google chrome connect to the internet? earljosef15 2/12/11 11:20 AM
can u help me with this problem Error 118 (net::ERR_CONNECTION_TIMED_OUT): The operation timed out. i did check the firewall and the adobe flash player and the internet proxy but it is still not working pls help me ..
Re: why can't google chrome connect to the internet? Raghunath N 3/2/11 10:17 PM
Dear all,
The problem wasl due to the firewall. I too had the same problem. I can access internet in IE but not in Google Chrome. I have gone through the settings of Chrome Including LAN. At last I found that the firewall was blocking the google Chrome to access Internet. I allowed the permission in Firewall ( Panda AV). Now its perfectly working well. I suggest you all to go through the Firewall sttings of Antivirus 99.99% the problem will be solved.
Re: why can't google chrome connect to the internet? AdeelAziz2 5/9/11 1:37 PM
Do not woory !You are just 4 cliks away to sort out this error(Error 104).Open Google Chrom 1-Clik SETTINGS.2-Clik OPTIONS 3-Clik Under The Bonnet and 4-UNCHECK "Use DSN pre-fetching to improve paper load performance".Am I right...
Re: why can't google chrome connect to the internet? P.M.D 5/19/11 12:34 AM
I had the same problem and when I disabled "block connection when threat detected in a share folder" in my McAfee, it resolved!
Maybe if unchecking proxy for lan doesn't work, it can be a firewall or antivirus (security software!) related!
Re: why can't google chrome connect to the internet? pred62 6/14/11 4:58 PM
Had the same issues with my new PC running windows 7. I fixed it with the following:-
1. Click 'Start, and enter "ncpa.cpl" (Without quotations) and press Enter.
2. Right click on the LAN connection and then click "properties"
3. Click to select "Internet Protocol Version 4 (TCP/IPv4)" and then click "properties"
4. In the internet Protocol window change the"preferred DNS server" to 208.67.222.222
5. Click OK to complete the modification

Try opening google Chrome again and hopefully all will be well.
Re: why can't google chrome connect to the internet? Sie_Deen 7/8/11 11:29 AM
Hi everyone,

If you are still having trouble connecting to the Internet using Google Chrome and encounter network error codes (2, 102, 104, and 105), please refer to Ref[1] below.  The help article has troubleshooting steps that you can follow to resolve these issues.

Best,
Sie Deen
Re: why can't google chrome connect to the internet? vikas varshney 7/26/11 11:49 PM
I am using Windows XP (O.S). I have  got an  Error 104 due to his i can not access the internet The attempt to connect to the server failed
So please resolve the issue .
Vikas 27.07.2011
Re: why can't google chrome connect to the internet? indi singh 10/28/11 11:17 AM
You guys, mines working now and i tried all of the solution before but they didnt work just like that, whooevers still isnt working do all the things at the top first and then restart your computer/laptop thats what i did and its working now :D
Re: why can't google chrome connect to the internet? ebaroni1974 11/9/11 1:56 PM
I was having the same problem. I use Mcfee Firewall and Google Chrome access was set to outgoing. Just changed to full and works fine now.
Re: why can't google chrome connect to the internet? mstem5581 11/16/11 8:52 AM
I tried uninstall and reinstall and each reinstall it works fine for a while then stop.  I repeat the reinstallation and it works again.
Very bothersome
Re: why can't google chrome connect to the internet? Sie_Deen 11/21/11 3:44 PM
For folks who have McAfee's antivirus, please try removing Chrome from the firewall list, and re-add Chrome to the list.

@mstem5581, do you get an error when Chrome stops to connect to the internet? 
Are you able to access the same site using another browser (Internet Explorer, Firefox, Safari, etc.)?
Can you try the following:
1. Make sure you are using the latest Chrome version (wrench icon -> About Google Chrome). Ref[1].
2. Does the site load if you try it with an Incognito window (Ctrl+Shift+N)? 
- If it does, try clearing your browsing history
- If that doesn't help, try disabling your extensions
Re: why can't google chrome connect to the internet? Neill_R 2/29/12 4:09 AM
Hi

I cann't get it to even install it tells me i have no connection to the internet. So, of course, I can't enter this complaint.
I don't get any on screen error messages. This sucks I am off to Firefox...
Re: why can't google chrome connect to the internet? Neill_R 2/29/12 4:34 AM
firefox installed no problems
Re: why can't google chrome connect to the internet? TonyT07 3/1/12 6:57 AM
I had the same problem of Chrome not connecting to the internet and have another solution. I stopped all the versions of chrome running in the background by going to the task manager using control, alt and delete. When they are all stopped then try chrome again
Re: why can't google chrome connect to the internet? Sie_Deen 3/1/12 1:38 PM
@Neill_R, were you trying to install Chrome from  https://www.google.com/chrome ? Or from another location?

@TonyT07, thanks for the update! Did you have any extensions installed in Chrome that will run in the background?
Re: why can't google chrome connect to the internet? draj20 5/16/12 4:01 AM
thanks man it was awesome and worked immediately!!!!!

really helpful

ChromeUser1234 9/15/12 2:27 AM <This message has been deleted.>
Re: why can't google chrome connect to the internet? ChromeUser1234 9/15/12 2:29 AM
This worked!

On Monday, July 6, 2009 1:53:27 AM UTC+2, MyChrome wrote:
> I know lots are being plagued by this predicament of "Error 2 (net::ERR_FAILED): Unknown error." And here is the solution I achieved in Vista Firewall. When adding a rule, Vista typically uses variables in its file path, such that the following being Chrome's rule path:
>
>
>
> %USERPROFILE%\AppData\Local\Google\Chrome\Application\chrome.exe
>
>
>
> But when I convert the file path to be more "direct" like:
>
>
>
> C:\Users\MYUSERNAME\AppData\Local\Google\Chrome\Application\chrome.exe
>
>
>
> It works!
>
>
>
> P.S. I am sure other OS users facing the same problem will find the above solution competent.

Re: why can't google chrome connect to the internet? Padmanabhan Sivadasan 11/19/12 9:48 AM
Alex Reback 1/6/13 2:10 AM <This message has been deleted.>
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