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Google Chrome and Citrix SSL/TLS error

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Google Chrome and Citrix SSL/TLS error rfc86 12/2/08 8:45 AM
I love Google Chrome and use it for everything except Citrix.  Whenever I try to connect to a citrix site using Google Chrome I get this error:

SSL/TLS:
You have not chosen to trust "Go Daddy Secure Certification Authority", the issuer of the server's security certificate.

Details:
com.citrix.sdk.jsse.CitrixSSLException: You have not chosen to trust "Go Daddy Secure Certification Authority", the issuer of the server's security certificate.
        at com.citrix.sdk.jsse.SocketFactory.createSslSocket(Unknown Source)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at com.citrix.client.io.net.ip.proxy.o.a(Unknown Source)
        at com.citrix.client.io.net.ip.z.a(Unknown Source)
        at com.citrix.client.io.net.ip.z.a(Unknown Source)
        at com.citrix.client.module.td.tcp.TCPTransportDriver.s(Unknown Source)
        at com.citrix.client.module.td.TransportDriver.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)
Caused by: javax.net.ssl.SSLHandshakeException: com.citrix.sdk.jsse.i
        at com.sun.net.ssl.internal.ssl.Alerts.getSSLException(Unknown Source)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(Unknown Source)
        at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Unknown Source)
        at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Unknown Source)
        at com.sun.net.ssl.internal.ssl.ClientHandshaker.serverCertificate(Unknown Source)
        at com.sun.net.ssl.internal.ssl.ClientHandshaker.processMessage(Unknown Source)
        at com.sun.net.ssl.internal.ssl.Handshaker.processLoop(Unknown Source)
        at com.sun.net.ssl.internal.ssl.Handshaker.process_record(Unknown Source)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(Unknown Source)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(Unknown Source)
        ... 11 more
Caused by: com.citrix.sdk.jsse.i
        at com.citrix.sdk.jsse.a.a(Unknown Source)
        at com.citrix.sdk.jsse.a.a(Unknown Source)
        at com.citrix.sdk.jsse.c.checkServerTrusted(Unknown Source)
        ... 19 more

I have no issues with this site using Firefox or IE.  I have researched the problem but have been unable to find a working solution.  Thanks in Advance.

rich

Re: Google Chrome and Citrix SSL/TLS error jrox10 1/29/09 12:04 AM
I have exactly the same problem....
Please help us¡¡¡¡
Jesus
Re: Google Chrome and Citrix SSL/TLS error Faaiez 4/8/09 9:58 PM
Hi also really enjoy using Google Chrome but I have to use Citrix everyday.
If this issue is not resolved I will unfortunately have to uninstall the browser as I have the same problem posted here.
Re: Google Chrome and Citrix SSL/TLS error agl 4/9/09 9:50 AM
Chrome uses the Windows certificate store, the same as IE. So, if you follow the instructions for installing a certificate in IE, it should work in Chrome too.

However, having said that, I have no idea where that Java backtrace is coming from so maybe something more complex is going on here.
Re: Google Chrome and Citrix SSL/TLS error dionliddell 4/16/09 12:09 AM
I get a similar error when attempting to connect to my Citrix XenApp 5 server (via Citrix Secure Gateway) from Chrome (version 1.0.154.53):

"The archives required to make an SSL connection are not available. Please contact your MetaFrame administrator."

IE8 on the same machine works fine with the connection.  I am running Vista Home Premium with SP1.
Re: Google Chrome and Citrix SSL/TLS error Yaacov 4/22/09 2:44 PM
Apparently, this can be fixed by enabling the SSL/TLS option for Java clients from the Manage Citrix Deployment screen.

The following tech support article outlines the fix:
http://support.citrix.com/article/CTX451210

This does not address the initial certificate issue.
Re: Google Chrome and Citrix SSL/TLS error rfc86 5/30/09 4:23 PM
Yaacov & agl - I appreciate the posts but that did not do the trick.  I did find the solution and I am not sure if version 2 of Google Chrome had anything to do with it.

First, I used this article to import my company's citrix server certificate into the Java client keystore on my computer.   http://support.citrix.com/article/CTX106749
(Go Daddy is not a trusted cert in the java client and it treated like a private cert)  I did have to use IE to actually get the cert on my machine.

Second, from the the Access Suite Console, right click on the site > Manage Secure Client Access > Edit Secure Gateway Settings. Uncheck the "Enable session reliability through Secure Gateway 3.0" check box. (here is the thread were i found it  -  http://forums.citrix.com/thread.jspa?threadID=74763&tstart=0

Hope this helps someone.  Go Chrome!!
Re: Google Chrome and Citrix SSL/TLS error paul.1.anderson 1/21/10 3:56 AM
Changing rfc86's security setting on the server is not an option for us as the server is operated by a 3rd party.  As it works from IE it should also work from Chrome.  Therefore shouldn't Google provide us with a fix from the client end ?
Re: Google Chrome and Citrix SSL/TLS error agl 1/21/10 4:01 AM
paul.1.anderson: We still haven't enough information to actually understand what the problem is. If you can point me to a URL which exhibits the issue I might be able to help. 
Re: Google Chrome and Citrix SSL/TLS error MikeRevitt 2/24/10 1:58 AM
I am also getting the error, and non of the IE fixes as detaile in http://support.citrix.com/article/CTX451210, work for me either.

I can't access  http://localhost/Citrix/NFuseAdmin/ from either IE or Chrome, but suspect that if I could I may be able to make this work.

I connect into a corporate farm and only have the WEB interface installed on this notebook.

When I connect from IE an ica file is downloaded and then launched, but when I connect from Chrome a Java page is opened that fails during the MetaFrame initialisation
Re: Google Chrome and Citrix SSL/TLS error GaLiberal 3/5/10 4:54 AM
I used to be able to access CITRIX through Chrome (it just started working one day), but since I installed my updated certificates it no longer works.  I get the following error message:

This webpage is not available.

The webpage at https://access1.XXX.XXX/vpn/index.html might be temporarily down or it may have moved permanently to a new web address.

  More information on this error
Below is the original error message

Error 2 (net::ERR_FAILED): Unknown error.

(I replaced the address with X's for security purposes)

The certificates are in the IE store and TLS 1.0 is checked.  Any ideas why it won't work now?
Re: Google Chrome and Citrix SSL/TLS error MsLizanne 4/27/10 12:59 PM
I cannot get on secured sites (HTTPS) with either IE or Chrome.  Where should I look for a really good answer.  I need at access secure sites quite often for my work and have a new ASUS E22 all in one PC.  It is amazing except for this one thing.  Thanks. Elizabeth~
Re: Google Chrome and Citrix SSL/TLS error MigrationKings 5/26/11 8:43 AM
Citrix is releasing a full HTML5 client for Google Chrome. This will remedy these issues.

http://blog.migrationking.com/2011/05/citrix-receiver-for-google-chromebooks.html
Re: Google Chrome and Citrix SSL/TLS error MigrationKings 5/26/11 8:43 AM
Ms. Lizanne, Just type in https://addresslocation.com (the name of the website) and you should be fine.