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Startup error -- "Your preferences cannot be read"

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Startup error -- "Your preferences cannot be read" adostrom 4/11/10 10:27 PM
All of a sudden I am getting an error box when I start chrome.  it says "Your preferences cannot be read.  Some features may be unavailable and changes to p[references won't be saved."  I tried reinstalling chrome; the beta build works OK, but as soon as I change back to the dev channel I get the error again.  Any ideas?


Google Chrome version (5.0.371.0):
Operating System: Windows XP
URLs (if applicable):
Error Message:
Extensions installed: I seem to have lost them all during the reinstall
Re: Startup error -- "Your preferences cannot be read" robteix 4/14/10 10:00 AM
Same here.
Re: Startup error -- "Your preferences cannot be read" tom.k3io 4/15/10 2:44 PM
Ditto for me.
Re: Startup error -- "Your preferences cannot be read" Justin750 4/15/10 2:44 PM
I also have  the same problem. It's bugging the hell out me, and I can't find a solution just yet. Help would be appreciated!!
Re: Startup error -- "Your preferences cannot be read" 谷哥哥 4/22/10 11:07 PM
Re: Startup error -- "Your preferences cannot be read" lestar.daniel 5/5/10 2:31 PM
I have the same problem.

Version: 5.0.375.29-r46008
OS: Ubuntu Linux 10.04
Re: Startup error -- "Your preferences cannot be read" adostrom 5/5/10 8:49 PM
I fixed my system a couple of weeks ago...  I traced the problem to a corrupt directory, but I can't remember which one.  I also was having errors with connecting to secure sites with SSL with chrome and IE, which was a corrupt certificate storage directory.  There was a Microsoft KB article which helped.  I'm sorry not to be more help, but I hope knowing that it's not a software but a directory access problem will point you in the right direction.

Andy
Re: Startup error -- "Your preferences cannot be read" lestar.daniel 5/6/10 3:05 AM
adostrom: In ubuntu, there is a Preferences file, which i can not access, or read. I think that is the problem in the Linux-version.
Re: Startup error -- "Your preferences cannot be read" lestar.daniel 5/7/10 6:12 PM
I think i found a solution to this problem.
I went to the folder: /home/(user)/.config/google-chrome/Default , and then you just write: sudo chmod 777 Preferences
This will modify the files permissions. When i start the browser, it still shows the error message, but the browser saves my preferences, and i got all my settings, and plugins back.
Re: Startup error -- "Your preferences cannot be read" huitzache 5/11/10 10:26 PM
I had the same problem. This is what i did in ubuntu lucid lynx:

1- Close google chrome
2- In this directory: /home/user/.config/google-chrome, there is a file named "Locale State". For some reason, this file changes it's owner. Owner must be "user" (my user name), but now is "root". So I changed it back in the shell typing: sudo chown user:user "Locale State"
(Of course "user:user" means the user name, and the group's name)
4- I had to repeat something like this with another file. The directory was: /home/user/.config/google-chrome/Default
Here the file's name is "Preferences". The owner was "root", so I changed like the other. In the shell, I wrote: sudo chown user:user Preferences
5- It's all, it works for me. I didn't change any permission for any file, just the owner.

I hope it works for others. (sorry my english, i speak spanish)
Re: Startup error -- "Your preferences cannot be read" tom.k3io 5/11/10 11:14 PM
Has anyone yet found a Windoze (XP for me) fix?
Re: Startup error -- "Your preferences cannot be read" agaida 5/13/10 2:22 AM
Have this behavior too, not testet yet but imho it was my fault. if you execute chrome as an sudoer an chrome overwrite the preferences, this behavior is normal. Imho chome "must" do an writeback not an overwrite. But i must test this first.
Re: Startup error -- "Your preferences cannot be read" marcelomasci 5/17/10 7:24 AM
I my case the file "preferences" has no permissions at all. Buy just in case, I adjusted all files in the the User Data folder: [drive]:\Documents and Settings\[user]\Local Settings\Application Data\Google\Chrome\User Data

I've solved the problem doing this:

1.[drive]:\Documents and Settings\[user]\Local Settings\Application Data\Google\Chrome
2.Right click on "User Data" folder
3.Go to "Security" tab
4.Click on "Advanced" button
5.Chek the last option "Replace permission entries..."
6.OK (this will take a few minutes)
7.OK

The problem should be fixed.


Google Chrome version (5.0.375.38):
Operating System: Windows XP SP 2
Error Message: Your preferences can not be read. Some features may be unavailable and changes to preferences won't be saved.
Re: Startup error -- "Your preferences cannot be read" ram4nd 5/25/10 11:08 AM
works with 755, give as few permissions as possible
chown porbably works aswell, not a big security expert, but the error should contain solution, but that's just an idea for google
Re: Startup error -- "Your preferences cannot be read" reader4 5/26/10 7:15 AM
Somehow my /home/user/.config/chromium/Default/Preferences file was taken over by "root" during an upgrade.  To fix (change "user" to your username):

sudo chown user:user /home/user/.config/chromium/Default/Preferences

After that, all was well.  Permissions in my version are 600.  If you need to change permissions, use:

chmod 600 /home/user/.config/chromium/Default/Preferences

AFAIK this file does not need to be executable, so 644 is probably fine if you want to allow other users/groups access to that file.
Re: Startup error -- "Your preferences cannot be read" dolsson 5/27/10 12:47 PM
Thanks marcelomasci. That seemed to work for me too.
Re: Startup error -- "Your preferences cannot be read" winston_smith 5/29/10 2:14 AM
Same problem with chromium from ppas on ubuntu lucid here. Thanx huitzache, your solution worked!
Re: Startup error -- "Your preferences cannot be read" galantnazmi 5/31/10 2:35 AM
marcelomasci,  how do you see the security tab after right click on the user data folder?

I only have sharing and security option and in there no advanced option, only under general tab
Re: Startup error -- "Your preferences cannot be read" SweetLeilani 5/31/10 10:25 AM
I'm having the same difficulty as galantnazmi and have the same question for marcelomasci.  After right-clicking on "User Data" I only get a menu option for "Sharing and Security . . ."  Clicking on that brings up a window that does not include "Replace permission entries . . ." even when clicking on the "Advanced" button.  There is no "Security" tab available.  What am I missing?
Re: Startup error -- "Your preferences cannot be read" marcelomasci 5/31/10 10:43 AM
galantbazmi and SweetLeilani: I think the problem is you don't have that option enable. Try this:
- Open the folder
- Menu - Tools - Folder Options
- Tab VIEW
- Uncheck the last option "Use Simple File Sharing"

Try again.
Re: Startup error -- "Your preferences cannot be read" SweetLeilani 5/31/10 11:21 AM
Thank you, marcelomasci!  That worked perfectly and removed the error at Google startup.  I very much appreciate receiving your help.
Re: Startup error -- "Your preferences cannot be read" galantnazmi 5/31/10 8:24 PM
Sorry, i don't have "use simple file sharing" option showing up.

I go to the  C:\Documents and Settings\user\Local Settings\Application Data\Google\Chrome
In this folder i see "Application"  and "user data" folders
So if i go in "user data" folder and from the menu select tools -> folder options  i see 3 tabs General, View, File Types

In the View tab there are 2 boxes "Folder Views"  and "Advanced settings"  under Advanced settings don't see "use simple file sharing"

What can i do?
Re: Startup error -- "Your preferences cannot be read" boxer_dog_mom 6/1/10 2:01 AM
I am having the same issue, and I have found out that with XP home edition you do not have the option to "use simple file sharing". I need to find the fix for XP home edition.
Re: Startup error -- "Your preferences cannot be read" galantnazmi 6/1/10 2:06 AM
boxer_dog_mom;  I checked and only professional version of XP have this option.
Re: Startup error -- "Your preferences cannot be read" boxer_dog_mom 6/1/10 2:08 AM
That is also what I discovered as per my original post, do you know of the fix for XP home?
Re: Startup error -- "Your preferences cannot be read" galantnazmi 6/2/10 2:46 AM
The fix should be upgrading to Windows 7 most likely. I can't find other way
Re: Startup error -- "Your preferences cannot be read" sgomez527 6/2/10 3:46 AM
Hey, I have XP home edition as well and I need to fix this problem as it is driving me nuts! Has anyone figured it out yet?
Re: Startup error -- "Your preferences cannot be read" galantnazmi 6/2/10 8:54 PM
No solution yet, either live with it like i do or use explorer or firefox. XP home users can not fix this problem right now
Re: Startup error -- "Your preferences cannot be read" boxer_dog_mom 6/3/10 12:50 AM
I detest IE, and am not a big fan of Firefox either. I will deal with it for the time being.
Re: Startup error -- "Your preferences cannot be read" bbrout 6/3/10 9:54 PM
I have this problem as well. I'm using Windows XP and cannot save settings (it ignores them) and now cannot read preferences on startup. The posted suggestions either do not apply or don't work.
Re: Startup error -- "Your preferences cannot be read" NitrusReigns 6/15/10 7:25 AM
I'm still having this problem. I'm using XP and I have found no suggestions that are helpful at all to me. The suggestion about the permission entries makes sense to me, but I cannot even access the security tab because I only have one user on my computer. Is there really not a fix for this yet?! I'm getting really sick of it!
Re: Startup error -- "Your preferences cannot be read" bturner 6/16/10 6:01 AM
Problem in XP Home for me too. Come on Google people, we like Chrome but no one appears to be listening.
Baron
Re: Startup error -- "Your preferences cannot be read" galantnazmi 6/16/10 8:23 PM
Agree, so annoying and not a solution yet?
Re: Startup error -- "Your preferences cannot be read" bturner 6/18/10 6:54 AM
The status for this in Google.com says 'answered'. Please listen Google people - it's NOT answered. It may be OK for Ubuntu, but not XP home. Please give us a solution!
Re: Startup error -- "Your preferences cannot be read" K.K.Dreamer 6/26/10 12:59 PM
I just got this problem today. I have Windows XP Home Edition as well. :\
Re: Startup error -- "Your preferences cannot be read" peterspitz 6/27/10 12:50 PM
I have Windows XP Home, and have (at least for now) resolved this problem by doing the following:

- Close Google Chrome
- Rename the file "C:\Documents and Settings\Peter\Local Settings\Application Data\Google\Chrome\User Data\Local State".
  It doesn't matter what you rename it to. You just want Chrome not to find it when it starts.
- Restart Google Chrome

It's worth noting that you may get an "Access denied" dialog when you try to rename the file "Local State". I used the freeware program "Unlocker" (http://ccollomb.free.fr/unlocker/) to get around this. You might also be able to do it by shutting down Windows, bringing it up in Safe Mode, and then renaming the file.

I hope this information is helpful.
Re: Startup error -- "Your preferences cannot be read" sail33 6/27/10 1:29 PM
There is no security tab on Windows XP
Re: Startup error -- "Your preferences cannot be read" sail33 6/27/10 1:31 PM
I've spent way too many hours on this! it' nuts... so going  back to trusty reliable Firefox!
Re: Startup error -- "Your preferences cannot be read" bturner 6/27/10 2:56 PM
peterspitz, no solution. The file just gets recreated with the error remaining
Re: Startup error -- "Your preferences cannot be read" bbrout 6/27/10 4:59 PM
Yup, removing it don't work. Is there any way you can totally remove Google Chrome as though you never had the stupid thing before and reinstall?
Re: Startup error -- "Your preferences cannot be read" Julio C. 6/29/10 5:52 PM
It worked!

Chromium 6.0.451.0 (50959)
Ubuntu 10.04

sudo chown user:user ~/.config/chromium/Locale\ State
sudo chown user:user ~/.config/chromium/Default/Preferences

where, as stated in the first answer user means your user, i can explain it in spanish if someone needs it.

Cheers...
Re: Startup error -- "Your preferences cannot be read" bbrout 6/29/10 7:14 PM
Julio, that is wonderful. Unfortunately, I am using XP. Next operating system is definitely Linux.
Re: Startup error -- "Your preferences cannot be read" bturner 6/30/10 12:09 AM
We need an XP solution... anyone...
Re: Startup error -- "Your preferences cannot be read" galantnazmi 6/30/10 1:47 AM
I just got an update on Chrome but problem is still there
Re: Startup error -- "Your preferences cannot be read" sail33 7/3/10 5:02 PM
I have XP and still no solution...ah is Google Chrome listening? This just happened out of the blue about a week or so ago...
Re: Startup error -- "Your preferences cannot be read" Deimo 7/5/10 1:13 PM
Thank you Marcelo Masci [marcelomasci] your solution worked for me... and it was much simpler than the other solutions offered...

[marcelomasci posted]

I've solved the problem doing this:

1.[drive]:\Documents and Settings\[user]\Local Settings\Application Data\Google\Chrome
2.Right click on "User Data" folder
3.Click on "Sharing and Security..." then go to "Security" tab
4.Click on "Advanced" button
5.Chek the last option "Replace permission entries on all child objects..."
6.Then click APPLY (this will take a few minutes and will ask to confirm)
7.Click OK to confirm

The problem should be fixed.
Re: Startup error -- "Your preferences cannot be read" bturner 7/5/10 3:23 PM
There is no such folder in my system. I have XP home, I can't find any such folder off Documents and Settings (for any user) called Local Settings
Re: Startup error -- "Your preferences cannot be read" boxer_dog_mom 7/5/10 4:59 PM
Just updating the new people posting the same issue.

The above "fixes" only pertain to XP PROFESSIONAL and 7.


There is no fix for XP home edition. Google doesn't care about XP home users!

I have opted to use FireFox instead, if Google doesn't care about me, then I don't care about them!
Re: Startup error -- "Your preferences cannot be read" dwsanning 7/18/10 3:43 PM
Does anyone have a fix for XP Home users?
Re: Startup error -- "Your preferences cannot be read" lizabo 7/21/10 5:43 AM
thank you so much peterspitz! I installed unblocker and everything was fixed when I renamed it! Thank you very much!
Re: Startup error -- "Your preferences cannot be read" Phssthpok 7/21/10 2:18 PM
OS: UBUNTU 9.10 fully patched
CHROME: 5.0.375.99 beta


EN:

After tryin' the past solution (without any result)...

Ok, i think i found out what was wrong with my config: the History file located under /home/[username]/.config/google-chrome/Default/

I was 4.5 megs and when i renamed it (with mv command) to History_bck chrome stopped popping that bugging message...
How did i found this?

Simply: move the google-chrome directory to the desktop. Start Chrome. It will "reboot" the config from scratch. Copy back files and bang! there it was!

Hope this will help

ITA:

Dopo aver provato le soluzioni precedenti (senza risultato)...

Ok, credo di aver trovato cosa non funzionava con la mia configurazione: il file History nella cartella /home/[username]/.config/google-chrome/Default/

Era grosso 4.5 mega e quando l'ho rinominato (con il comando mv) in History_bck chrome ha smesso di mostrarmi il maledetto messaggio....
Come l'ho scoperto?

Semplice: spostate la cartella google-chrome sul desktop. Lanciate Chrome. Si reinizializzera' la config. Ricopiate i file e uala'! Eccolo li.

Spero vi sia di aiuto
Re: Startup error -- "Your preferences cannot be read" bbrout 7/21/10 3:26 PM
I did it! I did it! Thank you Phssthpok! Ok, this is in XP. You go to folder options and turn on viewing hidden files and extensions. Then go to C:\Documents and Settings\user\Local Settings\Application Data and move the google folder to the desktop. It will refuse because it can't move a file called preferences. You have found the little snot right there. Reset the attributes of the google folder to allow full access. Then try to move it. if it still doesn't move, kill it in DOS. There is another google chrome folder under program files. Kill it. Reboot and kill any files that refuse to allow you access. The access bits don't drop when you close google chrome but they will drop under a reboot. Restart Google chrome as per normal and much to your surprise, it works. However all your preferences are gone and you are back to an original screen of igoogle. Just go to igoogle and sign in and voila, there is your home page as you have originally set it. You can now change options as you wish and they stick. What a horrible bug!
Re: Startup error -- "Your preferences cannot be read" galantnazmi 7/21/10 8:51 PM
It works for XP home confirmed. I use the old user data folder to put back my history and bookmarks also. Back to normal working condition. Lets see if it will stay this way.
Re: Startup error -- "Your preferences cannot be read" Phssthpok 7/22/10 1:05 PM
EN:
Good!

I'm glad it worked for you too (and under XP)! Good ms-solution thou!

I guess btw that the problem will show up again...it's just matter of time. I had it with chromium (before installing Chrome) but seems that chromium works differently...in fact this solution didn't solve the problem.

If anybody tell me how to suggest the solution I found to Chrome devs maybe they can work and fix the prob.

Cya!

ITA:
Bene!

Sono felice abbia funzionato anche per voi (e sotto XP)! Buona ms-soluzione cmq!

Immagino cmq il problema si ripresentera' presto...e' solo question di tempo. L'ho avuto con chromium (prima di installare chrome) ma sembra che chromium lavori differentemente...in fatti la soluzione non ha risolto il problema.

Se qualcuno mi dice come fare a suggerire la soluzione trovata agli sviluppatori di Chrome magari loro possono risolvere il problema.

A presto!
Re: Startup error -- "Your preferences cannot be read" bbrout 7/22/10 3:08 PM
Now that I've deleted everything looking anything like Google, I can't get any updates. I would really like to reinstall Google again but it won't let me. I think you only need to delete the preferences file and you're away. However, I deleted everything now I'm hooped again.
Re: Startup error -- "Your preferences cannot be read" bturner 7/23/10 3:06 AM
OK - here's the solution for XP Home - built upon the bbrout solution above:

Go to a cmd prompt.
Go to the folder: C:\Documents and Settings\[user]\Local Settings\Application Data\Google\Chrome\User Data
 --  (where [user] is the user such as Administrator or another user - without the square brackets )
 --  this is by writing: cd C:\Documents and Settings\[user]\Local Settings\Application Data\Google\Chrome\User Data
 --  The only thing to watch here is that the cmd prompt may be already half way along that path. So if for example the cmd prompt already shows the directory path: C:\Documents and Settings\Administrator (as mine did), the you have to type: cd Local Settings\Application Data\Google\Chrome\User Data

Now simply type: del preferences

Hey presto! Solution! And your cache and history are still in place
Re: Startup error -- "Your preferences cannot be read" ccsmith 8/3/10 6:22 AM
bturner's solution worked for me but "preferences" was one more level down from "user data" in the subdirectory "default."
Re: Startup error -- "Your preferences cannot be read" bturner 8/3/10 6:52 AM
Thanks ccsmith. Here's the edited solution for XP Home.

OK - here's the solution for XP Home - built upon the bbrout solution above:

Go to a cmd prompt.
Go to the folder: C:\Documents and Settings\[user]\Local Settings\Application Data\Google\Chrome\User Data\Default
--  (where [user] is the user such as Administrator or another user - without the square brackets )
--  this is by writing: cd C:\Documents and Settings\[user]\Local Settings\Application Data\Google\Chrome\User Data\Default
--  The only thing to watch here is that the cmd prompt may be already half way along that path. So if for example the cmd prompt already shows the directory path: C:\Documents and Settings\Administrator (as mine did), the you have to type: cd Local Settings\Application Data\Google\Chrome\User Data\Default

Now simply type: del preferences

Hey presto! Solution! And your cache and history are still in place
1 of 1 people found this answer helpful.
Re: Startup error -- "Your preferences cannot be read" Jesper 2 8/19/10 2:26 PM
Here is a way to solve the problem in Windows XP HOME EDITION, WITHOUT loosing your Chrome preferences:

1. Use this description on how to get the famous Security tab in Windows XP Home Edition:
http://www.the-pc-guru.com/Get_a_Security_tab_in_XP_Hom.php

2. With the new Security tab installed (or while running Windows XP Home in Safe Mode) do this:

Firstly, for the "Local State" file:

    1. Open the folder "C:\Documents and Settings\[your user name]\Local Settings\Application Data\Google\Chrome\User Data".
    2. Right click the "Local State" file.
    3. Go to the "Security" tab.
    4. Click the "Advanced" button.
    5. Check the option "Allow inheritable permissions from the parent to propogate to this object and all child objects."
    6. Press OK.
    7. Press OK.

Secondly, do exactly the same for the "User Data\Preferences" file:

    1. Open the folder "C:\Documents and Settings\[your user name]\Local Settings\Application Data\Google\Chrome\User Data\Default".
    2. Right click the "Preferences" file.
    3. Go to the "Security" tab.
    4. Click the "Advanced" button.
    5. Check the option "Allow inheritable permissions from the parent to propogate to this object and all child objects."
    6. Press OK.
    7. Press OK.

3. Start Chrome. The problem should be gone (it was for me) :o).

Note that the directory names "Documents and Settings" and "Local Settings" may differ in non-English versions of Windows XP Home Edition.
Re: Startup error -- "Your preferences cannot be read" 冲哥 9/2/10 9:23 AM
中文:
        我的ubuntu中装的chrome也出了这样的问题。我的办法是把当前用户目录下(即是/home/xxxx/)的.config/google-chrome/Local\ State 和 .config/google-chrome/Default/Preference 的权限改成当前用户可读或直接全部用户可读。

        我的是这样的:
                           zsc@ubuntu:~/.config/google-chrome/Default$ ls -l Preferences
                           -rw------- 1 zsc zsc 13135 2010-09-03 00:11 Preferences
                           
                           zsc@ubuntu:~/.config/google-chrome$ ls -l Local\ State
                           -rw------- 1 zsc zsc 2292 2010-09-03 00:19 Local State
Re: Startup error -- "Your preferences cannot be read" Col.rouge 9/4/10 12:31 PM
Thanks so much bturner, It worked perfectly!
Re: Startup error -- "Your preferences cannot be read" Nichedom 9/8/10 5:55 AM
I solved this problem on XP sp3 using the following method:
Close Google Chome if it is running.
Click on <start>,<run>, and copy and paste the following:
"E:\Documents and Settings\<username>\Local Settings\Application Data\Google\Chrome"
replacing <username> with your logged-on username, and click <OK>.
In the window that opens select the Folder <User Data>, right-click and select <Properties>, then click on the <Sharing> Tab.
Go to the following section:
"Network sharing and security
To share this folder with both network users and other  
users of this computer, select the first check box below
and type a share name.
[]Share this folder on the network"
Tick the box to "[]Share this folder on the network" and then click on <Apply>
A <permissions> window will appear and run for a few seconds while the permissions are changed.
Then untick the box to "[]Share this folder on the network" and click on <Apply> once again.
A <permissions> window will appear again and run for a few seconds while the permissions are reverted.
Now run Google Chrome
Re: Startup error -- "Your preferences cannot be read" tshallow74 9/8/10 6:45 AM
Thanks Nichedom! This is the solution that finally worked for me.
Re: Startup error -- "Your preferences cannot be read" jim4941 9/12/10 7:58 AM
Thanks, peterspitz. Your solution worked for me. I had to download Unlocker to change the file name.
peterspitz wrote on 6/27/10:

I have Windows XP Home, and have (at least for now) resolved this problem by doing the following:

- Close Google Chrome
- Rename the file "C:\Documents and Settings\Peter\Local Settings\Application Data\Google\Chrome\User Data\Local State".
  It doesn't matter what you rename it to. You just want Chrome not to find it when it starts.
- Restart Google Chrome

It's worth noting that you may get an "Access denied" dialog when you try to rename the file "Local State". I used the freeware program "Unlocker" (http://ccollomb.free.fr/unlocker/) to get around this. You might also be able to do it by shutting down Windows, bringing it up in Safe Mode, and then renaming the file.
Re: Startup error -- "Your preferences cannot be read" SailorSi 9/18/10 5:23 AM
Thanks Nichedom, I have XP Media Centre Edition and this worked for me. I had given up months ago trying to fix this, but thought I'd check out this thread one last time. Amazing how the little things can make you happy !
Re: Startup error -- "Your preferences cannot be read" L.E.O. X 9/22/10 10:07 AM
Hello everyone, for XP users I have the solution to your problem. First navigate here:

C:\Documents and Settings\user\Local Settings\Application Data\Google\Chrome\User Data\Default

"user" being your user name.

In the "Default" folder, there should be a files such as: Cache, Cached Theme Images, etc. You want to press the letter "p" to quickly navigate to the "Preferences" file. Beside it will be a "Preferences.TMP" do not open that one.

Right-Click on the "Preferences" file. Select "Properties." Select the "Security" Tab. Click the "Add" button. In the check names field, type in your user name. It should pop up. Click on it and close out of the "Select Users or Groups" window. Now you should see your user name in the Group or user names: box. Along with Administrators and SYSTEM perhaps. Now, last but not least. Check "Full Control." This is extra important to the whole procedure. After your user has Full Control, all checks in every box, exit out of that window.

Load Chrome.

God is good.
Re: Startup error -- "Your preferences cannot be read" YoungWilliam 9/22/10 11:25 PM
I first tried L.E.O. X's method, but to no avail (I got up to the Preferences file, but there was no Security tab; it just gave the General tab, and that was all).

I then tried Jim4941's renaming method, but it didn't change anything after the file was renamed (to Old Local State).

Nichedom's method? With the sharing and unsharing of the folder? Worked like a freak'n charm! Thank you! Even saved my Extension settings!
Re: Startup error -- "Your preferences cannot be read" pkmadmattt89 10/10/10 4:07 AM
Hi guys,

I have tried Google Chrome 6 and Beta on my laptop with Vista Home Basic and I keep getting the "Preferences cannot be read" message. I have tried amending the User Data but nothing works. Can anyone help me????

Thanks
Re: Startup error -- "Your preferences cannot be read" kfuerniss 10/10/10 6:44 PM
simple fix close chrome and go to :

C:\Documents and Settings\user\Local Settings\Application Data\Google\Chrome\User Data\Default

delete the file called "preferences" . I had to use the prog "Delete FXP Files" unregistered version will work fine

reboot Win XP and it's all done!!!!!!!!!!!!!!
Re: Startup error -- "Your preferences cannot be read" pkmadmattt89 10/12/10 2:58 AM
Is there a way to fix this on Windows Vista?

Thanks
Re: Startup error -- "Your preferences cannot be read" jdcaustin 10/19/10 7:56 AM
Relief. Thank you, Nichedom!
Re: Startup error -- "Your preferences cannot be read" ansh.cool 10/24/10 1:35 PM
Guys having WINDOWS VISTA do the following n the problem will b resolved

1>> shutdown the CHROME...
2>> goto this directory <drive>:\Users\<user>\AppData\Local\Google\Chrome\User Data\Default  and delete the file PREFERENCES...
3>> n restart ur CHROME...

tadaaa ITS DONE!!!
ENJOY GUYS... :)
Re: Startup error -- "Your preferences cannot be read" Caseyo42 10/30/10 2:02 AM
I experiencing this problem in Ubuntu 10.10 Maverick Meerkat I fixed it by starting Nautilus as root "sudo nautilus" in a terminal should do the trick and then I was able to change the properties of the files by simply right clicking, root nautilus has saved me several times this way so it might be useful to add a launcher to it on your desktop.

As for Windows I run XP but have never had the problem there, I would suggest starting in safe mode so you can try right clicking and changing the properties as in Ubuntu.
Regards Caseyo42
Re: Startup error -- "Your preferences cannot be read" RBLevin 11/7/10 4:00 PM
I traced this problem to running "sudo nautilus." I needed to do so to edit ma config file. But in the course of doing so, I launched Chrome ... while I was logged in as as superuser. Somehow that reset the permissions on some files, as documented in this thread. By returning the files' permission to my user name, all is well.
Re: Startup error -- "Your preferences cannot be read" gonzo191 11/12/10 5:23 PM
Windows XP Solution.
The problem lies with the preferences file in the User Data folder. My solution was discovered in a fit of rage but it works.

Solution 1[Without retrieving extensions or themes (Shorter Process)]: (Recommended)
1. [drive]:\Documents and Settings\[user]\Local Settings\Application Data\Google\Chrome\User Data\Default
2. Delete the Preferences file (it'll get recreated when you re-launch chrome)
3. Open chrome and reinstall all your extensions :(

Solution 2[With retrieving extensions & themes]: (Long and complicated)
1. [drive]:\Documents and Settings\[user]\Local Settings\Application Data\Google\Chrome\User Data\Default
2. Rename the Preferences file to __Preferences (it'll get recreated when you re-launch chrome)
3. Open __Preferences file in a text editor (notepad++, notepad, wordpad) from here on its trial and error as you are going to
    copy and paste sections of the __Preferences into the new Preferences
    1. Look for ["settings":] (the colon included). Place the cursor before it (i.e. [cursor goes here]"settings":),
        make a selection until you reach ["toolbarsize":] and copy
        i.e. [cursor goes here]"settings":
                [make word selection][...]
              [cursor stops here]"toolbarsize": (copy)
   
    2. Open the new Preferences file and repeat the step above, only difference here is
        that you are not going to copy the selection but paste
        i.e. [cursor goes here]"settings":
                [make word selection][...]
              [cursor stops here]"toolbarsize": (paste)
   
4. Open chrome and it should be working again with no error
Re: Startup error -- "Your preferences cannot be read" raamee 11/18/10 5:10 AM
What the ---??  How the owner of those file changes to root? Is this any kind of bug? I have never seen anything like this. Google must release a  documentation about this bug or whatever you call.
Re: Startup error -- "Your preferences cannot be read" Code Slapper 11/19/10 4:08 PM
For those with XP Home, do this:

Exit Chrome.
Open a command prompt. You will see "C:\Documents and Settings\[user]>"

type: cd Local Settings\Application Data\Google\Chrome\User Data
type: cacls "local state" /g [user]:f system:f administrators:f

Start Chrome. Simple. :)
Re: Startup error -- "Your preferences cannot be read" Code Slapper 11/19/10 4:17 PM
By the way, this problem happened to me when I did a shutdown with Chrome still open instead of clicking its "X" first. Something for Google to look into...
Re: Startup error -- "Your preferences cannot be read" PCSurgeonUK 12/9/10 1:15 AM
Nice one huitzache good solution found and your English is better than my Spanish!

JB
Re: Startup error -- "Your preferences cannot be read" AriesLL 12/10/10 9:31 PM
I found bturner's way very helpful!just to delete the preference file. Don't worry, It will create a new preference file for you to save your new preference things
Re: Startup error -- "Your preferences cannot be read" flowerheart 12/11/10 5:34 AM
Hello everyone,
Can anyone tell me where to find the

/home/user/.config/google-chrome in windows 7?

I could not find a documents and settings in Windows 7.   and this problem is Bugging m,e big time, all my extensions get disabled again and again !:-(
Re: Startup error -- "Your preferences cannot be read" huitzache 12/11/10 12:18 PM
jajaja, Thanks JB.
Re: Startup error -- "Your preferences cannot be read" wael.sal 12/12/10 8:53 PM
I Woodard why Chrome developer not address a solution for this Issue !!!
We look for a professional solution ,,, not try and Error, what the cause and what the solution !!
Re: Startup error -- "Your preferences cannot be read" goofive 12/14/10 5:13 AM
in ubuntu 10.10, I just uninstall chrome from synaptic, then go to /home/user/.config (user=your username). Find folder "google-chrome" and delete it. Now, you're ready to reinstall your fresh google chrome.
Re: Startup error -- "Your preferences cannot be read" Johan Adler 12/18/10 1:43 AM
Thank you, huitzache!

To make it easier I used a recursive chown, and had trouble yet:

sudo chown -R <user>:<group> ~/.config/google-chrome/*

Google Chrome 7.0.517.44
Ubuntu 10.10
Re: Startup error -- "Your preferences cannot be read" donnabrown01 12/18/10 11:57 AM
I also have XP Home Edition.  None of the solutions above work in XP Home Edition.
I tried uninstalling Chrome 8 via Control Panel and then installing the Chrome 9 beta...
same stupid problem.

I am amazed that Google has allowed this problem to fester for 8 months without posting a solution.
Re: Startup error -- "Your preferences cannot be read" huitzache 12/19/10 1:15 AM
Adler.

maybe you sould try changing file's permissions, but i have no idea which permissions must be set. I don't use chrome anymore, so i can't check. sorry.
Re: Startup error -- "Your preferences cannot be read" fcast 12/26/10 10:00 AM
Code Slapper, FANTASTIC, it worked perfectly after months of pains!!! And without moving/renaming/installing/deleting anything. Tx ssssssso much!!!

Recap:

OS XP Home SP3

Exit Chrome.
Open a command prompt. You will see "C:\Documents and Settings\[user]>"

type: cd Local Settings\Application Data\Google\Chrome\User Data
type: cacls "local state" /g [user]:f system:f administrators:f


Just a little note for whom may need it: "Local Settings" folder has a different name in different languages.
Re: Startup error -- "Your preferences cannot be read" Souleiyu 1/7/11 11:31 PM
Manual Fix for Windows XP Home Edition without deleting things or using the Command Prompt or outside programs!

Well, after a bit of tinkering, I figured out how to fix the "preferences cannot be found" issue. It's pretty much the same issue that the Linux users fixed, regarding the "Local State" file. And for those that don't like fussing with the Command Prompt, this is a more transparent method for people who like to see the process, though it's definitely slower.

1. For this, I made the fix in Safe Mode (F8 at startup before Windows loads) while I was doing some cleaning, but you might not need it.

2. In the Control Panel, find "Folder Options" and select the View Tab. Here, you'll go down to the Advanced Settings, where you'll see "Hidden files and folders". Select "Show hidden files and folders".

3. Now that hidden folders and files are now visible, go to C:\Documents and Settings\**USERNAME**\Local Settings\Application Data\Google\Chrome\User Data and find the "Local State" file.

4. The main issue with "Local State" is that it stops carrying permission for the user to edit it or anything. Right click on it and go to "Properties", where you'll see the tabs "General", "Security", and "Summary". Go to the Security tab, and you'll probably see no names in the "Group or user names:" box. If your name isn't there, you don't have permission to do anything to it.
 
5. Click on "Add". Make sure that the object type is "Users, Groups, or Built in security principles" and that the location is your computer name. You probably won't need to do anything about that if it's all there. At this point, type in your username in the box that asks you to "Enter the object names to select". Your username should be the same as the username in your "Documents and Settings" folder. When you're done, press "Ok".

6. After that, you should be back on the Security tab with your username entered into the group/user names list. Highlight your username by clicking on it, and then go down to "Permissions for **USERNAME**". Select "Allow" for "Full Control", and press "OK".

7. With that done, load up Google Chrome, and, hopefully, that annoying pop-up should be gone!

I'd like to thank the Linux users for pointing out the problem file and the ownership issue, as well as the Command Prompt users who know how to make it quick and easy.

Good luck to the rest of you!
Re: Startup error -- "Your preferences cannot be read" Code Slapper 1/8/11 10:05 AM
Souleiyu: The problem with this is XP Home Edition doesn't have the security tab. That is why everybody is screaming about XP Home Edition. My solution is the easiest and best one, it is only two commands in the command prompt and that is it! This also works with other versions of windows (XP Pro, etc) for those who don't want to fiddle with disabling the simple security.

No safe mode, no uninstalling/reinstalling, no deleting/renaming files, no losing your preferences... What's not to like? :) go and read it.
Re: Startup error -- "Your preferences cannot be read" chromer776 1/31/11 2:58 AM
I experienced this same issue a moment ago. I closed Chrome and few minutes later opened it. I got the notification "your preferences cannot be read". I uninstalled Chrome, removed all Chrome related files in safe mode and installed it back. It is working again :). A bit bizarre error though. Luckily I had synced all the relevant stuff.

Using XP Home Edition SP 3, Chrome stable 8.0.552.237
Re: Startup error -- "Your preferences cannot be read" Guu 2/2/11 11:27 AM
I have te same problem with different Chorme versions. I see this message every time my laptop crash or I left it suspended and unplug it by mistake. Every time.

Is it possible to have a "last good configuration" as backup or something? Then you can make a cool dialog "ops! your config crash, do you want to restore a previous one?" Whatever, I love Chrome, but this have never happen with Firefox. I'm thinking in switching again.  I have lots of tweaks that don't want to re do every time it crash.
Re: Startup error -- "Your preferences cannot be read" kneeL 2/14/11 1:09 PM
All the answers here are for Linux -- not helping the Windows people who are having this problem.  In Kubuntu Linux I have never had this occur once with my Chrome.

Anyway in Windows I have found
C:\Documents and Settings\<USERNAME>\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences   "Preferences" is not a folder, it is a file.

That is the file that had it's Security tab settings in Properties, wiped out.  There were NO users in the list.  ALl other files in that directory did not lose their permissions.

Anyway when I re-added SYSTEM and <my user account> it re-populated the rest and I hit OK and then re-opened Chrome and everything came back.

So once you do this your settings will magically re-appear.  Also use google Chrome Sync so you always have a copy in the clizzy (cloud)
Re: Startup error -- "Your preferences cannot be read" PaperStreetSoap 3/10/11 10:42 AM
I've tried this a number of times (on both the Beta and Stable versions of Chrome), with no successful results. Any chance that Google might be pushing a fix for this?

Windows 7 Home Premium, 64bit
Re: Startup error -- "Your preferences cannot be read" Muddauber 3/14/11 12:30 PM
There is no preference file in my local settings? I'm using XP and
recently started get the "can not read preferences file" I don't think I
have one?

Any suggestions solving this problem. I have XP SP3 and installed
the latest Chrome 10, did a reinstall and still have same problem.
Re: Startup error -- "Your preferences cannot be read" lalit.sharma 3/16/11 6:59 AM
how would one solve this problem on windows 7?
i have chrome ver.10.0
Re: Startup error -- "Your preferences cannot be read" ezosoro 3/28/11 9:56 PM
FIX FOR WINDOWS XP
You have to restart Windows in Safe Mode (press F5 before windows starts loading)
Go to C:\Documents and Settings\*username*\Local Settings\Application Data\Google\Chrome\User Data
Delete the file "Local State"
Restart your computer and open Chrome. The problem should be resolved.
Notes: Change *username* to your own username. If you have trouble finding the file Local State just do a search for it but make sure the "In Folder" column has a \Chrome\ directory in it.
Passing It On :)
Re: Startup error -- "Your preferences cannot be read" Gingerbrandon 4/30/11 7:24 AM
marcelomasci on the first page solved the problem for me!  Thank you so much!
Re: Startup error -- "Your preferences cannot be read" CodeRage 5/1/11 1:31 AM
I just found this issue tonight, and thanks to posts on here, I have found a solution. Many say to do a 'chmod 777 Preferences' but that is a shotgun approach, which could open a can of security/privacy worms (not saying it will, but it is possible). I modified the fix to resolve the problem, yet assign privileges of least access to the Preferences.

In a terminal, I ran the following two commands (tiny explanation following):

sudo chmod o+r ~/.config/chromium/Default/Preferences

ls -al ~/.config/chromium/Default/Preferences

The results: Problem solved, everything works as expected.

Explanation?: Files have permissions for 3 categories (user, group, other). The 'chmod 777' gives each category full permissions (Read, Write, eXecute), which could allow anything and everything to read or modify the file (or directory even). When I ran the above ls -al command on the Preferences (before the chmod command), here is what I saw:

-rw------- 1 root root 13013 May  1 00:58 /home/*user name*/.config/chromium/Default/Preferences

This means the "root" user (and owner?) has Read and Write access to the file. My *user name* is not "root", but *user name* does not have root or super user privileges automatically. So, exercising 'privileges of least access', I gave the file 'read' access to the "other" category (meaning those who are not root with the chmod o+r command from above). The resulting "ls -al" command above now shows:

-rw----r-- 1 *my user name* *my user name* 13013 May  1 00:58 /home/*user name*/.config/chromium/Default/Preferences

End of Story: My chromium now opens up without the "preferences cannot be read" error, and my last opened tabs now pop up instead of a 'first time running'-like empty chromium.

Enjoy!
Re: Startup error -- "Your preferences cannot be read" CannieMannie 6/5/11 2:23 AM
I had this error on Windows XP SP3 and whilst none of the above suggestions fixed it gave me a clue that did.
The directory :-
C:\Documents and Settings\<user>\Local Settings\Application Data\Google\Chrome\User Data

contained over 10,000 temporary files (*.tmp) all of zero length (Google Programmers: Note it is not a good idea to keep creating these without deleting them!).

Manually deleting them together with the file "Local State" and restarting Chrome fixed the problem for me immediately.

Hope it helps others with the problem on XP.
Re: Startup error -- "Your preferences cannot be read" jefebromden 6/29/11 3:06 PM
@huitzache Gracias!! Me fue de mucha ayuda!
Re: Startup error -- "Your preferences cannot be read" kile b 7/6/11 6:59 AM
honestly i dont know how to get to the directory, i see that its helping some people but can someone walk me through everything? please!

 "2- In this directory: /home/user/.config/google-chrome, there is a file named "Locale State". For some reason, this file changes it's owner. Owner must be "user" (my user name), but now is "root". So I changed it back in the shell typing: sudo chown user:user "Locale State"
(Of course "user:user" means the user name, and the group's name)
4- I had to repeat something like this with another file. The directory was: /home/user/.config/google-chrome/Default
Here the file's name is "Preferences". The owner was "root", so I changed like the other. In the shell, I wrote: sudo chown user:user Preferences
5- It's all, it works for me. I didn't change any permission for any file, just the owner".
Re: Startup error -- "Your preferences cannot be read" paullee357 7/12/11 6:53 PM
my solution worked for XP home. may not work for all.

When right clicking /User Data and viewing Sharing properties (either clicking "Sharing and Security..." or clicking "Properties" TAB Sharing)

I noticed the "Make this folder private" box was checked. I unchecked it, waited a minute for it to reconfigure.

Started Chrome and everything returned.
Re: Startup error -- "Your preferences cannot be read" harridon 7/19/11 6:19 PM
What about windows 7 64bit? How do you fix it if you have windows 7?
Re: Startup error -- "Your preferences cannot be read" rasi5050 7/29/11 7:32 AM
why struggling
the easy and most effective way is to reset your settings to default
you can do this by just clicking
customize button(spanner)>options>
then a window named google chrome options appear
in the right down corner you can just see "reset to default"
click it then its all done
Re: Startup error -- "Your preferences cannot be read" gregors 8/11/11 12:04 AM
@rasi5050 Can't find that "right down corner you can just see "reset to default"..."
radio button or checkbox or whatever it is on any of the three tabs: Basics; Personal Stuff; or Under the Hood.
Re: Startup error -- "Your preferences cannot be read" Dominic.Watkins 8/24/11 8:15 AM
I had a similar problem on Windows XP; giving my user full control of all files in the directory "%USERPROFILE%\Local Settings\Application Data\Google\Chrome" resolved this.
Re: Startup error -- "Your preferences cannot be read" rubencxxiii 8/26/11 2:31 PM
for xp home edition, marcelomasci is the man. i read both of his post and i was back to normal. i'm entry level and i was abel to do it. the answer was there all along from the get go, but like me, most people keep going and end up overlooking what you need to do. the solution is on the first page. i'm using a 5 year old hp media center with xp basic, everything was exactly as marcelomasci said, i went under administrator instead of user. i hope this helps the rest of you with this problem...
Re: Startup error -- "Your preferences cannot be read" xenatina821 9/3/11 7:51 AM
The Windows XP solution works for Windows 7!
Re: Startup error -- "Your preferences cannot be read" MystoganXD 9/11/11 5:08 PM
I tried to do every solution for Windows XP Home but I see that my Local State have already the three permissions: (my username), Administrators and SYSTEM in the first place. In the file Preferences, there is only the General tab, there is no security tab =( I hope there will be a solution soon.
Re: Startup error -- "Your preferences cannot be read" Simmeh 9/18/11 5:15 AM
For Windows 7, go to Computer and search Chrome, then go into User Data>Default, and there will be a Preference file, and a Preferences.BAD. Delete the .bad one and it should work :)
Re: Startup error -- "Your preferences cannot be read" barababe 9/26/11 10:10 AM
I've tried just about everything suggested that I could understand. Nothing is working. I have Windows 7 on a 64-bit computer.
Re: Startup error -- "Your preferences cannot be read" eternalsyndrome 10/1/11 3:08 AM
Just wanted to add I fixed this problem on Windows XP by deleting the 'Local State' file in the preferences directory at C:\Documents and Settings\[your user name]\Local Settings\Application Data\Google\Chrome\User Data.

Alternatively you can rename the 'Default' folder and a new one will be created once you restart chrome thus fixing the problem, however this removes all your settings and plugins etc so the first method is best one.
Re: Startup error -- "Your preferences cannot be read" Ron_Mexico 10/13/11 9:06 AM
I just got this error message today but it seems like something that was en vogue a few months ago. I’m always the last one to get everything.

Ok, so here’s my problem.

I go to C:\Documents and Settings\Default User\Local Settings\Application Data\Google

Problem is that when I open the Google folder, there is nothing in there. No Chrome folder, no nothing. My folder settings are set to view hidden files and folders, so I know that’s not the issue. There simply isn’t anything there. Suggestions?
Re: Startup error -- "Your preferences cannot be read" DRSTRIKER 11/8/11 5:40 PM
I had the same problem for about a year until a couple weeks ago when it happened again. Luckily this time I finally notice that it happened right after I used a tool called "Internet Booster" from Iobit "Advanced System Care" which I had been using for over a year. Since I stop using it, I haven't had any problems with Chrome.
Re: Startup error -- "Your preferences cannot be read" monkeytrots 11/20/11 4:21 PM
On Windows XP systems, all 3 editions - PRO, Home, Media Pro - the directories can be corrupted by too many files in them.  The directory given above is correct:  [drive]:\Documents and Settings\[user]\Local Settings\Application Data\Google\Chrome\ .... (multiple directories - CHECK THEM ALL)

The corruption, for me, came from 64K  of "*.tmp" files (# of files, not size, computer k).  Attempting to delete these with the 'Windows Explorer'  select, and delete function is futile.  Use a COMMAND PROMPT WINDOW to go to the correct directory.  Then use the DOS command  "del  *.tmp"  (in ALL the Chrome subdirs) to delete the tmp files.  DO NOT DELETE ANY OTHER PROFILE FILES - just the "*.tmp" files.  

This will correct the apparent 'directory corruption' problem for the most part.  Side note:  I clear my cache, etc.  ROUTINELY (multiple times daily) - and do NOT allow the GOOGLE 'system' to build a 'database' of sights for me - due to the horrid limitations (quickly reached) of the mini-SQL that is being used - so the *.tmp did NOT build over time.   They all had the same creation date - it happened suddenly - and NOT from a 'flakey' site  (unless one considers Facebook and 'mafia wars' as being 'flakey' .... which they are ... *s*).

The directory limitation on Unix systems depends on which shell is being run 'Bourne, Korn, C-Shell, etc.)  With c-shell - more than 500,000 files in a single subdirectory will cause the shell to puke .... in Bourne ... it is closer to 1-2 million.  There may also be variations due to which 'file system' one has actually chosen to use.   So the above ALSO applies to Linux/Unix systems - with appropriate changes to actual directory/file locations, of course.
Re: Startup error -- "Your preferences cannot be read" abk294031 11/20/11 6:49 PM
Probably a little late to the party, but this is what worked for me using Windows XP.
I closed Chrome and deleted the "DEFAULT" folder located here: C:\Documents and Settings\
<user>\Local Settings\Application Data\Google\Chrome\User Data\. Then I launched Chrome again. I had to set up my preference again, but that fixed it for me.
Re: Startup error -- "Your preferences cannot be read" gtbb2006 11/28/11 9:19 PM
I found the BEST fix for me.  None of the other solutions worked.  Either the paths didn't exist, tabs were not there, or it involved commands I've never heard of.  I found one solution, but I could not delete the Local State file.  
 
ordinaryperson posted this on http://www.google.com/support/forum/p/Chrome/thread?tid=1838b92608025f5c&hl=en  

The best thing is any stupid person can do this if they can create and rename a folder and copy files from one folder to another.

OKAY -- HERE'S THE FIX for XP/Vista:

Close Chrome.

Your corrupt file (ie. Local State) is here:
c:\Documents and Settings\%user%\local settings\application data\google\chrome\user data (or somewhere similar)

1. Go up one level (into the "\chrome" folder). Then, change the folder name of folder "User Data" to something different. Maybe "User Data-corrupt" (or "User Data2", whatever).

2. Still in the "...\google\chrome" folder, create a new folder called User Data.

3. Copy and paste everything from the old folder (the one with the corrupted file) into the new folder called User Data, *except* the corrupt file itself (which of course, it won't let you copy, anyway).

4. Delete everything in the "User Data-corrupted" folder except the corrupt file (it will not let you delete the corrupt file).

Open Chrome. Browse. Etc.

All done.

Thank you ordinaryperson!!!
Re: Startup error -- "Your preferences cannot be read" chriskilkelly 12/22/11 9:29 PM
gtbb2006 - YOU ARE THE MAN!!! SIMPLE AND EASY!!! MUCH THANKS!!!!!
Re: Startup error -- "Your preferences cannot be read" headhoncho53 12/25/11 6:21 PM
Well Done! works perfectly now!
Re: Startup error -- "Your preferences cannot be read" bpicmc 1/21/12 5:31 AM
I tried this for Windows XP Pro and I think it should work for Home users as well.


1.[drive]:\Documents and Settings\[user]\Local Settings\Application Data\Google\Chrome
You will need to change your folder setting to see hidden files and folders.
2.Right click on "User Data" folder
3. In the drop-down menu, click Sharing and Security.
4.Click on "Sharing" tab
5. Check the box that says, Make folder private.
6. Click ok.
7. Restart Chrome. The message should go away.
Re: Startup error -- "Your preferences cannot be read" Remmie_Re_Liandris 1/24/12 9:17 AM
Okay, I know I'm not the smartest guy out there but I can get my way around a computer. All of these help posts tell me to go to a Local Settings folder after going into my C drive > Documents and Settings > [user]  and following the user there should be a Local Settings folder.

Well, I don't HAVE a local settings folder. I even searched for it and did not find it. I am STILL having these "preferences cannot be read" issues and I don't know what to do now. Can someone please help me?
Re: Startup error -- "Your preferences cannot be read" mgrdan 1/31/12 1:42 PM
In XP go to C:\Documents and Settings\USERNAME\Local Settings\Application Data\Google\Chrome\User Data.
Edit the permissions of the file called "Local State".  Give yourself full permissions.
Dan
Re: Startup error -- "Your preferences cannot be read" YoungWilliam 2/1/12 11:50 PM
And if you're having problems changing the name or permissions of Local State, there's the silly way:

Rename "User Data" to anything else. Say.. "Useless Data". Create a new folder called "User Data", and copy everything but Local State over into the new "User Data". Takes a little longer than renaming, but it's pretty simple.
Re: Startup error -- "Your preferences cannot be read" ggppjj 2/14/12 3:51 PM
If you're on Windows XP (or Vista, 7, even 8), use the command "del /F <path to preferences file>". It worked for me.
Re: Startup error -- "Your preferences cannot be read" sea1819 3/23/12 9:15 AM
My computer has Microsoft Windows XP Home Edition, Version 2002, Service Pack 3.

Code Slapper's instructions from 11/19/10 worked for me. They were easy and fixed the problem. Thank you so much, Code Slapper!

Below is Code Slapper's post for those new to this group. The only additional comments I would add are that I copied these instructions to Notepad before closing Chrome. Also, [user] should be replaced with your user name.
ie: cacls "local state" /g sea1819:f system:f administrators:f


On Friday, November 19, 2010 4:08:53 PM UTC-8, Code Slapper wrote:
> For those with XP Home, do this:
>
> Exit Chrome.
> Open a command prompt. You will see "C:\Documents and Settings\[user]>"
>
> type: cd Local Settings\Application Data\Google\Chrome\User Data
> type: cacls "local state" /g [user]:f system:f administrators:f
>
> Start Chrome. Simple. :)

Re: Startup error -- "Your preferences cannot be read" sea1819 3/23/12 9:16 AM
Re: Startup error -- "Your preferences cannot be read" anon0071 4/3/12 4:27 AM
thanks this helped a lot
Re: Startup error -- "Your preferences cannot be read" Rockman.EXE 4/11/12 5:03 PM
Hey, thanks! I've had that problem for a while, and this fixed it right up!
(unknown) 4/13/12 8:45 PM <This message has been deleted.>
Re: Startup error -- "Your preferences cannot be read" STARBUCK 4/18/12 8:36 PM
I HAVE PROBLEM WITH MY GOOGLE SITE,PREFERENCE CANNOT BE READ
THANKS
Re: Startup error -- "Your preferences cannot be read" James Newton 5/9/12 8:12 PM
Not Default User. Your user. Whatever your actual user name is. 
Re: Startup error -- "Your preferences cannot be read" callann 5/10/12 8:48 PM
Hi, I had the same problem on Google Chrome with home edition XP.

Save your bookmarks as an html file, click - bookmarks - bookmark manager - Organize - export bookmarks to html.

Close Google Chrome completely.

My simple fix was - computer drive/documents and settings/(user)/local settings (hidden)/application data/Google/Chrome/user data.

Rename Default file to backup default.

Open Chrome and a new default file will be created without the previous glitch.

Reinstall your bookmark html file through the same path listed above.

That should do it.

Callan

Re: Startup error -- "Your preferences cannot be read" callann 5/10/12 11:30 PM
What I did.

Save your bookmarks to html file.

Close Google Chrome completely.

Go into main drive/documents and settings/user/local settings/application data/google/chrome/user data.

Change corrupt 'Default' file to 'Backup Default.

Start Google Chrome - a new Default file will be created without corruption.

Import your bookmarks and you should be finished.

Callan

Re: Startup error -- "Your preferences cannot be read" Electigo 5/19/12 8:23 AM
All i did since none of the advice on this works, was to make another gmail and link it with my main account, now it works normally again:)
Re: Startup error -- "Your preferences cannot be read" Altea 5/19/12 3:12 PM
For those of you with XP SP3, try this:
1. Press Windows + E
2. Go to Tools>>Folder Options, and click the "View" tab.
3. Turn on "Show hidden files and folders" if it isn't already on.
4. Go to C:\Documents and Settings\[Name]\Local Settings\Application Data\Google\Chrome
5. Right click the "User Data" folder and go to "Properties".
6. Click the "Sharing" tab.
7. If the "Share this folder on the network" checkbox is able to be clicked/turned on, then go to step 11.
8. Click the link at the bottom, it will say something like "This cannot be shared on the network because -Another Folder- is private"
9. When you are at the other folder, click the sharing tab again.
10. Uncheck the "Make this folder private" checkbox.
11. Go back to User Data properties.
12. Click "Share this folder on the network".
13. There will be a box to type in. Type the name of the C:\Docs and Settings\[Name] folder.
14. Launch Chrome.
 
I know many of you posted earlier, some of you have undoubtably given up or found your own way, but this is for future users here.
I'm not sure that "Share this folder on the network" thing is nescessary, it is based on information found on other sites I've tried.
You can try it without this if you want :P
Re: Startup error -- "Your preferences cannot be read" JoCo77 5/28/12 8:26 AM
Thank you!  This seems to have fixed my error message as well. It was weird, because the preferences and all WERE there and functioned, but every time I started Chrome, I was told they could not be read etc ...  Annoying.  Thanks for the help!
Re: Startup error -- "Your preferences cannot be read" Dezzy-95 5/28/12 10:44 AM
Thank you this solved my problem 100%. Much simpler than the others I have seen.
Re: Startup error -- "Your preferences cannot be read" etrout 6/8/12 12:10 PM
Yeah. None of this really worked for me. I

-uninstalled Chrome and then deleted the "Chrome" folder at 'C:\Documents and Settings\USERNAME\Local Settings\Application Data\Google'

-then I reinstalled Chrome

and now everything works just fine. My Chrome was also not logging me back in when I restarted the browser, but now that is fixed, too.

Re: Startup error -- "Your preferences cannot be read" NZhostie 6/9/12 3:36 AM
Hi
Can you tell me more specifically where I go to make these changes.  Is it from my Start button or Computer or is it within Chrome.  Sorry, I am a bit of a numpty.
JO
Re: Startup error -- "Your preferences cannot be read" NZhostie 6/9/12 3:37 AM
Where is Documents and Settings?
Re: Startup error -- "Your preferences cannot be read" Leslie84 6/10/12 9:33 AM
Can someone break this down step by step for me, where do i go to do all this? Go to start then what???
Re: Startup error -- "Your preferences cannot be read" UsagiMarii 6/12/12 1:10 PM
FBKEJHFK THANK YOU :D
It worked <333
Re: Startup error -- "Your preferences cannot be read" sailesh092 6/16/12 9:05 PM
thanks it worked
Re: Startup error -- "Your preferences cannot be read" Carl Liu 7/2/12 7:38 AM
Thanks! It worked.
I found it easier if I select the file "local state", and then reverse select.  Then cut and paste all selected files to the newly created folder "user data".
Re: Startup error -- "Your preferences cannot be read" lacatt 7/14/12 6:46 PM
Thanks Altea, that worked for me!
Re: Startup error -- "Your preferences cannot be read" NZhostie 7/15/12 1:20 AM
Yes me too please.  I'm not a complete computer Numpty but I can't see where to start.  A point by point break down would be so greatly appreciated. I have Win7 (32 bit).  I have given up on Chrome for the moment and gone back to Firefox but I miss Chrome.
Re: Startup error -- "Your preferences cannot be read" refzOG 9/19/12 10:35 PM
hey how can u fix the google chrome error?
Re: Startup error -- "Your preferences cannot be read" refzOG 9/19/12 11:07 PM
how did u fix the google chrome plz help add me on skype

official.refz

Re: Startup error -- "Your preferences cannot be read" GaretJaxx 10/11/12 7:40 AM
I actually found the fix on another site, but can't find my way back to say thanks. So I'll put the fix here.
Find your way to the user settings. C:\Documents and Settings\Andy\Local Settings\Application Data\Google\Chrome
Right-click to properties on "User Data" and go to the security tab then the advanced button.
Click the box "Replace permission entries...." Worked like a charm.
This is an XP fix.
Re: Startup error -- "Your preferences cannot be read" GaretJaxx 10/11/12 7:40 AM
Re: Startup error -- "Your preferences cannot be read" Glen B 10/13/12 9:59 AM
Marcelo Masci gets me almost there but I don't have the or see the same information in Windows XP SP2.   I see sharing and security and I can click on advanced options but there is nothing about permissions.    Has anybody else found an alternate route?
Re: Startup error -- "Your preferences cannot be read" Kent McGraw 11/7/12 6:53 PM
Thanks, it solved my problem.
Re: Startup error -- "Your preferences cannot be read" memyto 11/22/12 5:16 AM
Okay easy way. Just go to C:\Users\Username\AppData\Local\Google\Chrome\  and delete User Data folder it will automatically reconstruct and voila no error worked perfect for me


Re: Startup error -- "Your preferences cannot be read" James Riley 11/25/12 1:18 PM
to fix the preference cannot be read error in chrome you need to first uninstall chrome then switch users to your guest account if you do not have a guest account in windows 7 then go to the control panel then go to user accounts and turn on the user account then switch to the user account once you are in the user account then install google chrome you will be asked for your admin password type it in to comlpete installation then switch back to your admin account and install google chrome there and your problem is solved.

 Jim Riley
when you finish you can chech out my site at www.e-cop.org you might want to join

Re: Startup error -- "Your preferences cannot be read" Nicknamerequired 11/27/12 10:18 PM
All this and more problems that I have had with Chrome was due to "Babylon Toolbar". Be aware, this toolbar is malicious!!!!
Re: Startup error -- "Your preferences cannot be read" GaretJaxx 11/28/12 10:18 AM
Please read the first post (mine) in this discussion. I'm on Win7 and it worked. Actually I'm on Win8 now, but that's another story....
Re: Startup error -- "Your preferences cannot be read" pomahony2 12/4/12 7:32 AM
.
.
I have the same problem as of 2012/12/04, Pat OMahony
.
poma...@gmail.com
.
.
Re: Startup error -- "Your preferences cannot be read" SuddenDeath 12/9/12 7:02 PM
I've done this, but the local state folder won't delete. Running Vista Home.  Still have the problem after I have restarted google.
Re: Startup error -- "Your preferences cannot be read" Labrat0116 1/6/13 9:57 AM
Ok folks. Here is a much easier WAY less evasive procedure than those fixes posted above.

 Your current Chrome profile MUST be DELETED. Don't worry, when you re-sign into your Google account a NEW Profile WILL be created.

 To do this, go to your Google Settings (top right corner of your Chrome browser), then you'll see under USERS a button that says...."DELETE THIS USER".

 Now close Chrome. Reopen it. Then RESIGN in to your Google account.

 FIXED! You're welcome!

Re: Startup error -- "Your preferences cannot be read" Labrat0116 1/6/13 9:59 AM
Here is a much easier WAY less invasive procedure to fix this issue!

 The Chrome profile MUST be DELETED. Don't worry, when you re-sign into your Google account a NEW Profile WILL be created.

 To do this, go to your Google Settings (top right corner of your Chrome browser), then you'll see under USERS a button that says...."DELETE THIS USER".

 Now close Chrome. Reopen it. Then RESIGN in to your Google account.

 FIXED! You're welcome!

Re: Startup error -- "Your preferences cannot be read" hemant chaudhary 1/7/13 2:12 AM
guyz solution is very simple..
just go to the folder c:/user/(your user name)/AppData/Local/Google/Chrome/UserData.. try to open that folder .. i am sure you will be not able to open that folder. you will get error like you are not authorise to access this folder. i hope now you got that whats was the prob. actual chrome also not able to access this folder thats why it given that error. now just delete this folder and next time when you run chrome it will create this folder automatically. if you are unable to delete that folder use a tiny program called. "unlocker"

Take care...:)
Regards
Hemant Chaudhary

Re: Startup error -- "Your preferences cannot be read" Rick O'Shea 1/19/13 7:49 PM
Really confused here... What's ubuntu?!
Re: Startup error -- "Your preferences cannot be read" henrietta williams 2/2/13 2:37 PM
So ! does Google want us to use Their Stuff instead of IE or NOT ??  I have the same Prob.. Pretty Sucky Customer Service .. How about an Easy Fix in an Update Folks ?  I thought Chrome was supposed to be "Better" ??


Re: Startup error -- "Your preferences cannot be read" Deepani Agarwal 2/4/13 1:40 AM
quoting:
"2.Right click on "User Data" folder
 3.Go to "Security" tab"

please tell me where the security tab is...

Re: Startup error -- "Your preferences cannot be read" Eternal E'lir 2/6/13 12:12 PM
I'm having the same issue. I've tried:
-Deleting the user profile
-Changing the permissions for the Chrome folder
-Uninstalling and reinstalling
-Uninstalling and reinstalling under a guest account

This is such an aggravating issue. What's even more bothersome is that it happens only on my new laptop running windows 8 and not on my desktop with windows 8. I would assume it might have something to do with the hybrid caching done on the SSD, but just about all ultrabooks with standard HDD do that nowadays and I haven't found anyone else complaining about that being the issue.

Any other ideas?

Re: Startup error -- "Your preferences cannot be read" BillBobe 2/10/13 8:05 PM
Thanks, marcelomasci.

I already knew about permissions, having been on XP for long enough, but I don't understand how/why it's a permissions problem. What changed it? I know I certainly didn't.

It's slowly going through replacing all permission entries. I just looked to see why it's taking so long, and I have over 132 THOUSAND files in there! I haven't been using Chrome that long...

Hopefully it'll work.

*waits*

OK, let's see...

Re: Startup error -- "Your preferences cannot be read" BillBobe 2/10/13 8:11 PM
No. The error doesn't come up anymore, but it did restore my tabs which allegedly didn't close properly. I did close Chrome properly. It also didn't save my new bookmarks I added...
Re: Startup error -- "Your preferences cannot be read" XeroCreator 2/13/13 12:02 AM
delete user data
start up chrome to generate a new user data folder.

it may say preferences blah blah error

close chrome, go into recycle bin and restore the user data files and merge/replace all files

you should remove the error, worked for me!

Re: Startup error -- "Your preferences cannot be read" Elben 2/17/13 1:17 PM
Thank you marcelomasci for the this and previous post, solved the same problem here.
 WinXP-PRO-SP3 Chrome Version 24.0.1312.57
02/17/2013.
Re: Startup error -- "Your preferences cannot be read" XeroCreator 2/18/13 7:46 AM
Sorry, I'll clear it up, if you click organize on your toolbar after opening a windows explorer window, you'll see your folder with your username. you should be in this folder. clicking organize and clicking 'show hidden files and folders' should show you a folder named 'appdata' inside this folder is your 'Local' folder. hope that clears it up, email if you need help.
Re: Startup error -- "Your preferences cannot be read" Vignesh Ravi 2/26/13 10:13 AM
It worked. Thank you very much. :)
Re: Startup error -- "Your preferences cannot be read" jayanthan sri 2/28/13 12:56 AM
Hai sir,
         i have create website  and put hyperlinks but those links are only display blue color in chrome browser . but firefox browser display website is fine. please give me a solutions. thank you.            
Re: Startup error -- "Your preferences cannot be read" jayanthan sri 2/28/13 12:57 AM
Re: Startup error -- "Your preferences cannot be read" isbdizz 3/5/13 10:14 AM
I have Win XP Home Edition Service Pack 3 and the following fixed the "your preferences" issue...

1. Go to START
2. Then to RUN and type in:

C:\Documents and Settings\Steven\Local Settings\Application Data\Google\Chrome

3. Press OK

4.  The 'CHROME' Folder should open on it's own and you should see 2 folders labeled "APPLICATION" and the other "USER DATA"

5. Right click on the "USER DATA" folder

6. Select "PROPERTIES" (at bottom of list)

7. There should now be three tabs at the top labeled "GENERAL", "SHARING", AND "CUSTOMIZE"

8. Click on "SHARING"

9. Now you see two sections labeled "LOCAL SHARING AND SECURITY" and "NETWORK SHARING AND SECURITY"

10. In the "NETWORK SHARING AND SECURITY" area, put a check mark in the box "SHARE THIS FOLDER ON THE NETWORK"

11. Click "APPLY", then "OK" (at the bottom)

12. Reopen Chrome

Re: Startup error -- "Your preferences cannot be read" Aveek Roy 3/12/13 1:53 PM
This worked well, thank you!
Re: Startup error -- "Your preferences cannot be read" AlokSoni27 4/9/13 11:54 AM
I have solution of this error

1. You have to uninstall chrome using "perfect uninstaller" this will remove all chrome data torrent you can download from here http://kat.ph/perfect-uninstaller-v6-3-3-8-serials-trt-tct-t4823124.html

2. Install perfect uninstaller and register with given serial..

3. Then uninstall chrome using that.

4. Reinstall chrome..


     your problem will be solve 100%..

             Thank you

Re: Startup error -- "Your preferences cannot be read" Monika The Hair Lady 4/19/13 6:18 PM
sorry guys
I am not very computer tech savvy, where do I find the user data - is it in settings
or where do I find it.
Thanks
Monika
Re: Startup error -- "Your preferences cannot be read" daryl wright 5/30/13 7:49 PM
Startup error -- "Your preferences cannot be read"
Re: Startup error -- "Your preferences cannot be read" Ze Human 6/5/13 1:15 AM
Sadly I can't see the security tab :(
Re: Startup error -- "Your preferences cannot be read" PccLau 6/5/13 10:41 AM
Thank you so much marcelomasci,
your solution even solve my problem on June 5, 2013
which have bother me for weeks.

Thanks!

Re: Startup error -- "Your preferences cannot be read" Ethan Cutting 6/10/13 6:27 AM
how do you get to that folder like where do you type that folder in at?
Re: Startup error -- "Your preferences cannot be read" vansh nath 6/12/13 6:20 AM
i cant find /home/user/.config/google-chrome
Re: Startup error -- "Your preferences cannot be read" Yogesh Sukate 6/26/13 12:16 AM
me too
Re: Startup error -- "Your preferences cannot be read" carol jenness 6/30/13 8:54 AM
me too !!!!!!!! annoying
Re: Startup error -- "Your preferences cannot be read" carol jenness 6/30/13 8:55 AM
me too!
Re: Startup error -- "Your preferences cannot be read" carol jenness 6/30/13 8:56 AM
me too !!!
Re: Startup error -- "Your preferences cannot be read" safalya kumar biswal 7/2/13 2:16 AM
Thanks a lot.It Worked for me.
Re: Startup error -- "Your preferences cannot be read" maria12 7/7/13 1:45 PM
i uninstalled a lot of tool bars, and programs, etc., etc,. that were probably downloaded as attachments to other downloads, and resolved problem. there were a lot and it took a while, but so far i'm not getting the warning and i don't have to sign in to chrome every time i restart it. good luck to all i hope it helps you.
Get rid of any free downloads you may have,. Good Luck  
Re: Startup error -- "Your preferences cannot be read" debbie booher 7/14/13 9:22 AM
has  anyone found out how to stop the bop up from coming up when we enter Google chrome??

Re: Startup error -- "Your preferences cannot be read" nidal bader 7/15/13 6:21 PM
sudo chmod 777 preferences
Re: Startup error -- "Your preferences cannot be read" Mehdi K 9/1/13 2:27 PM
if you have cygwin installed go to :
[drive]:\Documents and Settings\[user]\Local Settings\Application Data\Google\Chrome

and type in : $ chmod 775 -R  User\ Data/

Re: Startup error -- "Your preferences cannot be read" Ben Koranda 9/3/13 8:14 AM
Did it not logging back in fix on it's own or did u fix it?
Re: Startup error -- "Your preferences cannot be read" shan shani 9/5/13 6:54 AM
i have also this prob ...now 2 mints ago i did solved it by my self :( google doesnt helped me...ok.........just go to chrome settings,you woud see "users" . . .just below it U have three options...click on "delet this user"....u have done it :) . . .pay a BIG THANKS TO ME .(wink)
Re: Startup error -- "Your preferences cannot be read" shan shani 9/5/13 6:58 AM
i had prob till 10 mints before...google didnt satisfied me :( .. . ok . .. . . ..just go to chrome "settings" ,there you will see "users" ,just below that there are three options,click on the "Delete this user". . . . u have done it dude ;). . . now pay a big thnks to me (wink).
Re: Startup error -- "Your preferences cannot be read" shan shani 9/5/13 6:59 AM
Re: Startup error -- "Your preferences cannot be read" shan shani 9/5/13 6:59 AM
Re: Startup error -- "Your preferences cannot be read" shan shani 9/5/13 6:59 AM
Re: Startup error -- "Your preferences cannot be read" shan shani 9/5/13 7:00 AM
Re: Startup error -- "Your preferences cannot be read" safalya kumar biswal 9/5/13 7:14 AM
Your Steps do work at times....But not Always!!!!

Well i had this Issue on Ubuntu 12.04.Deleting an user never really solved the Problem.

Only After a clean Installation,This got solved.

The Steps Include:

1-cd /
2-sudo apt-get remove google*(Type your Admin Password<Usually ur Personal System Password >)
3-sudo apt-get autoremove
4-cd ~/.config
5-rm -r google-chrome

After Step-5 Keep Entering "Y" and "Enter" from the Keyboard...Until the <System Info>:~/.config$ comes up in the Terminal.

After That Re-Install Chrome Again.The Issue is solved for good.....

Re: Startup error -- "Your preferences cannot be read" Taylor Redfern 9/13/13 8:50 AM
I was experiencing this issue, and I just solved it by uninstalling and re installing it. Hope that helps!
Re: Startup error -- "Your preferences cannot be read" Doug Torrance 9/14/13 10:43 AM
I get the same problem....thinking seriously of sticking it out with IGoogle!
Re: Startup error -- "Your preferences cannot be read" Muhammed Dove 9/15/13 7:25 AM
same here.pls help me.
Re: Startup error -- "Your preferences cannot be read" BigDude 9/20/13 8:56 AM
I too had this problem.  The solution I found (after trying twenty or thirty different ones, many of the same ones suggested here) was this:  Close Chromium. Open your passwords and keys app. Highlight the "Default" option (I saw two, "Login" and "Default") Right click and select "Change Password." When the popup appears, type in your present password but leave the new password fields blank. Click OK. You'll get a popup about not having your passwords encrypted (but if you are the only one on the machine, shouldn't be a problem), click OK to the notice. Restart your machine. (Necessary to unlock some files Chromium has locked.)

Browse into your ~/.config/chromium folder. I had three profiles, Default, Profile 1, and Profile 2 - you may have more or less.  The Default profile folder had all of my settings in it from the first time I loaded Chromium, so I deleted the other two profiles.  I also removed all of the files located in the root of the chromium folder (files only NOT folders!!)

Restart Chromium. You should now be able to sync to your Google account without the can't load your profile message. These steps have eliminated the errors and I am one happy camper now!!!

-DON-

Re: Startup error -- "Your preferences cannot be read" Shane Foran 9/21/13 8:22 PM
(I know this post is old and all) But I like to say 1 thing: If anyone having this: I recommend. Trying Doing there best to report these type of things to Google. And IF Google, cannot fix this. Maybe try (wiping your computer) and reinstalling it. IF it that does not work....Idk.
(But reinstall windows maybe fix the little bug. Or unless you have a virus!)
Virus can make weird things happen. This is all I can say. I don't know much about this error.
P.S: My Older sister having this tooo. So I am also trying to help fix hers.
No I never had this error before. But. Try to report to Google. :)
Re: Startup error -- "Your preferences cannot be read" Emerald DS 9/24/13 9:49 AM
Same problem! Windows 7 home. None of the solutions seem to work. CHROME PLZ LISTEN! UR AWESOME WHEN U WORK!
Re: Startup error -- "Your preferences cannot be read" Shane Foran 9/24/13 11:10 AM

Your Idea. Didn't work. Sorry.
I try it. @Everyone having this....I said. Save everything of yours...Do a wipe. Reinstall windows. downloaded google chrome and see if it happens again.
Or: Try to remove all Taps. And sing out of your name. (sin-out) If that didn't help.....I Cannot think the error is coming from. I try my best to help with my sister. But its seems to much error may have build up over time.....I say Wipe may clean out all of the un-needed stuff. (Sorry) Like I said befor. I don't have this error so for me this. All I can say.
E-mail me if you need help? I can try to a TeamViewer with you....But Like I said. I don't know this error. Sorry. :(
options: A: wipe.
B: Unstall chrome, do a virus scan....
B/C Report to Google.
D; do nothing. :(

Good luck everyone!

Re: Startup error -- "Your preferences cannot be read" - Melissa Daniels - 9/24/13 11:30 AM
Hi guys,
This has been discussed quite a bit in this thread. Because of this (and the fact that a solution has been posted on the linked thread) I'm going to merge this thread.

Thanks!
Melissa
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