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Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome

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Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Toni (Googler) 6/3/09 3:59 PM
Hey everyone,

We've heard many reports from you that desktop shortcuts, hyperlinks (in mail programs), etc aren't working after uninstalling Google Chrome. Please note that if you set Google Chrome as your default browser and later uninstall it, your computer can no longer locate what was the default browser (i.e. Google Chrome) for opening links or file types associated with webpages such as .html, .htm, etc and therefore generates an error.

This can be remedied by setting another browser (such as Internet Explorer) as your default or making some changes to your registry keys (please only edit reg keys if you are familiar/comfortable with your system). Thanks to users 'Nakro' and 'nondescript' for their helpful instructions provided below! If these steps don't solve your problem, please let us know!

Thanks,

Toni

===========================

Option 1: Setting Internet Explorer as your default browser:

1. Open Internet Explorer
2. Click on Tools menu
3. Select Internet Options -> Programs
4. Click on button Make Default

If you have MS Outlook open, close it after you have set Internet Explorer as your default, and re-open it for the changes to take effect.

Note: If you would like to set Firefox as your default, you can find instructions here: http://support.mozilla.com/en-US/kb/How+To+Make+Firefox+The+Default+Browser


Option 2: Restore registry settings in the User Profile:

1. Click Start, click Run, type Regedit in the Open box, and then click OK.
2. Locate the following subkey: HKEY_CURRENT_USER\Software\Classes\.html
3. On the File menu, click Export.
4. In the Export Registry File dialog box, enter HKCU_Classes_HTML_Backup.reg and click Save.

Note: This will create a backup of this registry key in the My Documents folder by default.

5. Right click the (Default) value for the .html key and select Modify...
6. Change the value from "ChromeHTML" to "htmlfile"

Repeat steps 1-6 for .htm and .shtml keys if they exist, remember to change the name of your backup file for each export.



2011-11-03
PLEASE READ: I realized I forgot to update this very old thread. We addressed this issue back in early 2009 (Chrome version 4.0+) by including an option to change your default browser in the dialog that pops up during the Chrome uninstall process. 

Of course, if you forgot to do this and Chrome is already uninstalled, then following options 1 and 2 above will help you address it, but you wouldn't have to do this if you selected another browser in the dropdown during uninstall.  
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome dwight.stegall 6/4/09 4:22 AM
This has nothing to do with Google Chrome. It is an Outlook problem. Ask this at the Microsoft Windows Community forum.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome sprudd 6/4/09 4:40 AM
Erm, @Dwight - seeing as the poster is a Google Employee, and seeing as there have been lots of posts about this, it most definitely is a Chrome problem.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Donita71 6/4/09 7:19 AM
Why is the solution to reset your default browser to IE?  I think Chrome is great and seems to work alot better than IE, but if all my links are going to open with IE, then what's the point?
BTW I am having the same problem with Windows Mail.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Carolyn_C 6/5/09 5:15 AM
@Donita: The solution here is to reset your default browser to IE (or Firefox) because the scenario is that the user has uninstalled Chrome.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome hussecho 6/21/09 7:11 AM
I haven't used this before, so hope this is the right place.  I downloaded Google Chrome, big mistake, so I uninstalled it.  Now I can't open hyperlinks in OE?  I had Google set as my web browser on the start menu.  Now when I click on it, it opens the internet properties insteaqd of Google.  I have Yahoo on my desk top, it always opened when I clicked on it, now when I click on it, it open the "open with" and I have to click on open with IE.  On internet properties, I entered google.com, but that doesn't even work.  Sounds like a heck of a mess, hope this is clear enough that someone can help me.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome hussecho 6/21/09 7:31 AM
I found the answer to my problem with setting Google as my web browser: How to Make IE the Default Web Browser
1. Open Internet Explorer
2. Go to Tools > Internet Options
3. Click to the Programs tab
4. Click Reset Web Settings NOTE; this option was not there, but it said IE is not set as your default, click here to make IE your default browser, that solved it, haven't checked yet to see if if solved the OE hyperling problem.
5. When the pop-up menu comes up, select Yes.
6. Another method that does reset all your other options:
7. Open Control Panel and double-click Internet Options.
8. Click the Programs tab.
9. Click to select the Internet Explorer should check to see whether it is the default browser check box.
10. Click OK.
11. Start Internet Explorer and when you are prompted to make it the default browser, click Yes.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Bigbrainblue 7/23/09 8:05 PM
I had the same issue. It IS Chrome that basically did not complete a full uninstall. I had to use Toni's Regedit (option 2) technique to purge my computer of the last remants of Chrome. I didn't like Chrome but I'm willing to try it again in the future unless, of course, it doesn't uninstall cleanly. Then, I'll wait until everyone else says its good before adopting.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome lawrencecontreras 8/11/09 7:13 PM
option 1 worked for me.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome lawrencecontreras 8/11/09 7:14 PM
@dwight.stegall how come when i uninstall firefox, there is no such problem?
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome firejeff 8/27/09 3:46 PM
This worked straight away for me with Windows 7 and Outlook 2007 no problem.  
Go to start, do a search for 'regedit' and then go to the following:
HKEY_CURRENT_USER\Software\Classes\.html
Rewrite the default file, what ever it says ie 'chromehtml' and change it to ‘htmlfile’
It was that simple for me
Good luck
firejeff
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Carlos A 9/8/09 12:00 PM
Toni's methods are the most complete and most logical that I have seen so far.  However, neither method works in my environment.  Google chose to install Chrome in the individual user's data tree to circumvent the UAC restrictions in place on corporate networks like mine.  But they failed to provide a clean uninstall.  Big Mistake.  Now I have to enforce a group policy to prevent installation by hapless users who don't know what they're getting into.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome macLondonON 10/6/09 3:43 PM
This is a serious Chrome problem. The only solution I have found is (after ininstalling Chrome) to download Firefox, make it your default browser, close it, open Internet Explorer, make it your default browser, close it, uninstall Firefox....restart computer,,, all all your hyperlinks will work...the problem is Chrome changes registry keys on installation that it does not repair on uninstall..gl
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome macLondonON 10/6/09 3:50 PM
see my solution above,,,do NOT use the (further above) solution of changing or importing registry keys unless you are familiar with doing this,,quite dangerous otherwise,,gl
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome ritachris 10/28/09 2:24 PM
I followed Toni's instructions and solved a problem I had spent days tryng to solve. I didn't realise that uninstalling google chrome was the problem. Her instructions were so clear to follow.Just wasn't sure to modify all to htmlfile or to htmfile and shtmlfile so I changed them all to htmlfile. This seems to have solved my problem with hyperlinks not opening in emails. Thanks.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome TEW48 11/28/09 6:06 AM
Edit These instructions solved a problem I had been frustrated with for weeks. I realized that uninstalling google chrome initiated the problem but there was not a forum out there that presented a solution that worked. These instructions were clear and concise, all I had to do was replace 'ChromeHTML' with 'htmlfile' for each respective key and restart the computer and everything worked fine. I would add for those idividuals already running Windos 7 you need to perform the same proceedure for the .xht and .xhtml registry keys. This seems to have solved my problem with hyperlinks not opening in emails. Thanks
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome ljh25 12/18/09 2:44 PM
firejeff's regedit worked for me
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Jim7895 1/2/10 8:37 AM
When installing Chrome and google's suggested antivirus software, I decided to unistall the antivirus.  Now, whenever I try to delete something from my desktop, my computer locks. I must Hard reboot, use safe mode, delete the files or folders on my desktop.  I can create folders and save files to my desktop, but if I try to delete them, my PC locks.

I already tried the steps outlined including the regedit steps, still locs my PC when trying to delete anything on the desktop.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome dmspen 1/2/10 11:41 AM
This definitely is a long standing Chrome issue. I have a new Win 7 Home Premium 64 bit system with Office 2010 Beta. I installed Chrome at my daughter's request. Guess it doesn't like the 64  bit so I uninstalled it. Now I have the hyperlink issue.

One thing to note that I haven't seen: When I click on a hyperlink in an email, the error dialog comes up titled WORD, then if I click it again, the dialog box is titled OUTLOOK. Interesting.

I tried all the registry fixes to no avail. I did a search in the registry and found MANY MANY instances where Chrome did not clean up after itself. This same issue also affects FTP.

I'm at wit's end trying to fix this. Google has done everyone a huge disservice with Chrome. It's speedy and such, but way too invasive when uninstalling. I'm going to try the Firefox thing to see if that will clear this up.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome trexj 1/8/10 6:55 AM
Found posting by others of switching to mozilla as default browser and then making internet explorer the default browser the easiest solution to restoring hyperlink function in outlook after chrome was removed.  Found I did not have to remove mozilla, simply redefine default browser.  Had same issue on another computer several months ago, and am disappointed that issue is still in existence.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Roger-Ohio 1/22/10 3:33 PM
Why do I have to edit the Registry (Dangerous)?
Why does Chrome install itself without asking permission?
Why doesn't Google fix its Trojan Virus software and post a progran that will actually uninstall it?
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome SAOG2010 1/25/10 7:58 AM
I just want to thank Toni (Googler - Google employee)...Her 6/3/09 response to the same issue.....Her REGEDIT info was the key to getting my access back to embedded hyperlinks in my emails after I uninstalled Google Chrome and no longer had this access to links..
The shtml key still held the google chrome info so once reversing that, all returned to normal...! I THANK you immensely...I feel as though I have searched everywhere and you were the first and successful response...!
A lifesaver you are...
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Roger-Ohio 1/28/10 8:05 AM
Tony.

I have two computers with Chrome on them. I want to remove all references to Chrome.

Win 7 64 bit w/ IE8 & Firefox
Vista 32 bit w/IE8 & Firefox

WIll your "Fix" #2 -editing the REGISTRY, completely resolve all issues and remove all traces of Chrome from both computers?  

Do I need to do other edits on the WIn7 machine?   See Dmspen problems.

After trying for three weeks to solve various Right-Click causing Windows Explorer to crash ( NOT IE but basic Explorer), I ended up doing a complete clean hard drive re-install, only to have Chrome re-install itself when I loaded Google Earth or Google toolbar or some other Google program. I do not remember being asked if I wanted Chrome at any time but I got it and would like to completely remove it.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Rapide 2/25/10 3:17 AM
After uninstalling Google Chrome I suffered loss of hyperlinks & other already reported problems. Used Toni & others methods, including the loading of Firefox, to rectify.

Subsequent to this the performance of IE & Firefox have been substantially degraded with VERY slow & unusual response times & causing Websites, including my favourite MBWorld, to frequently hang with threads partially opened etc. Other friends of mine suffer similar problems making Web surfing a less than pleasant experience. I have contacted my ISP, my DSL provider, exchanged my router & checked for malware etc. but to no avail. I use Norton antivirus.

Have others experienced this?

I contend that Google purposely neuters competitor search engines.

I think the time has come to take legal action against uncompetitive behavior by Google. I find it very difficult to believe that they are not aware of the problems they are causing.

I am using Vista 32bit & Outlook + MS Office etc.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome ladyinthemountains 3/4/10 2:25 PM
Hi, Just heard about Chrome. When I went to the download page it said it was for MacOX 10.5 or later. I have 10.5.8 and the page said it was not supported. Why?
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome ladyinthemountains 3/4/10 2:26 PM
Hi, Just heard about Chrome. When I went to the download page it said it was for MacOX 10.5 or later. I have 10.5.8 and the page said it was not supported. Why? Sorry to post this twice, but I didn't see the Email me option beforehand.
Thanks!
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome bharatmahan 3/11/10 5:23 PM
Toni, excellent resolutions. FINALLY the silly hyperlink issue in Outlook 2010 is now working...Google surely has an interesting way to keep default keys even though one has removed the program!

Thanks again Toni
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome NVALL 3/15/10 12:00 PM
@Rapide:

I'm having the same problem, and the same conclusion crossed my mind (that Google intentionally makes other browsers so unbearable to use if you uninstall it that you'll just go back to Chrome anyway). Once I made Firefox my default browser the issues with opening hyperlinks in Outlook stopped, but all the other issues remain. For example, I have to repeatedly reload web pages for them to work at all, images don't load in my email OR on web pages half the time, and everything is excruciatingly slow. Half the web pages I've tried visiting show up in plain text, and it doesn't make a difference when I try to reload (IMDB is one example). This kind of thing has never happened in Firefox before, and I've been using it for the past 3 years. It's just plain ridiculous. This is all happening on my work computer, so doing a total reinstall or anything else that drastic is a pretty big hassle that I want to try and avoid if at all possible.

I also installed Chrome on my Mac at home over the weekend, but then discovered that I can't do my online banking in the Mac version of that browser because it doesn't have a high enough level of encryption for my bank website. Unfortunately, now I'm kind of scared about what will happen if I try uninstalling it.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Raptor45ACP 4/3/10 9:40 PM
Somebody actually said this was "Not a Google problem". My god, what a blind idiot. Jim Jones kool aid would be a great drink for you. I just spent 3 hours unistalling that crap called Chrome and I'm not sure I hit all the registry problems. I still have two systems to uninfect. CHROME IS MALWARE no if and or buts about.If the removal iof a product PURPOSELY leaves your system in a restricted function, and it is not IMMEDIATELY fixed, that is malfeasance.

Of course, every time I down load some other software it seems Google is trying to sneek some damn toolbar on my system. I am changing search engines. Until Google steps up to the plate and cleans up this mess- goodbye.

Unbelievable.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Mystery100 4/5/10 5:00 AM
@Raptor45ACP Umm, I would have to agree that Chrome isn't the problem. If you installed the stable channel of Chrome, it's fine. If you go above that, don't go uninstall it, because all it does is take the program off your computer, not the traces, etc. And you seem a little stuck-up about Google, so if YOU have a problem with their toolbar, complain to the people that suggest the toolbar. If you're saying it's malware, then MOST LIKELY, the software you're trying to install that are suggesting the toolbar ARE ALSO MALWARE. But guess what? They're NOT, I repeat, NOT MALWARE!! This [Google Chrome] project has been going on for years, and it's been proven that Chrome is the safest browser out there. At every single hacker convention there's been, Chrome has stood still against them. So I really don't know why you're even uninstalling Chrome, it has never been BROKEN, IS NOT BROKEN, and will never be BROKEN. Good day!!!!!
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Ut Jules 4/9/10 7:37 AM
THANK YOU!   I have searched and searched for an answer on this.  My hyperlinks in outlook quit working after I uninstalled Google Chrome.  I like the browser but my web-press program did not work right in it so I uninstalled it.  

I restored the registry files as per the instructions (option 2) and now they work great!  (I am using outlook 2007 with windows 2007 64 bit)

I did not associate the outlook problem with uninstalling google until I read the posts here.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Roger-Ohio 4/19/10 10:17 AM
Mystery100,     Are you saying it is normal to have to modify the Registry manually when you decide to un-install a program you no longer want on your computer?

I made the mistake of installing some software from Google and did not uncheck the small box asking if I also wanted Chrome. So of course CHROME installed itself even though that was not my intention.

Later I decided I did not need a third browser so using the normal method of working through Control Panel I attempted to uninstall Chrome as I and hundreds of others have done. We all assumed that CHrome was like other programs and could be uninstalled that way.

Now we have learned that if you do this you most probably can expect numerous strange issues such as Right-Click no longer working.

The only real FIX I have seen is to manually modify the Registry. Now I have never seen anyone suggest this is a good thing to do and many provide warnings about making changes to your Registry.....   BUT I guess you consider just fine and do not consider this requirement abnormal at all.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome riyaz.m.lareef 5/31/10 8:08 PM
I had the exact same problem, and the following steps solved the problem for me:

1. Click Start, click Run, type Regedit in the Open box, and then click OK.
2. Locate the following subkey:
HKEY_CURRENT_USER\Software\Classes\.html
3. On the File menu, click Export.
4. In the Export Registry File dialog box, enter HKCU_Classes_HTML_Backup.reg and click Save.
Note: This will create a backup of this registry key in the My Documents folder by default.
5. Right click the (Default) value for the .html key and select Modify...
6. Change the value from "ChromeHTML" to "htmlfile"
Repeat steps 1-6 for .htm and .shtml keys if they exist, remember to change the name of your backup file for each export.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome j4ck4 6/4/10 12:35 PM
To dwight.stegall in reference to above post:
This has nothing to do with Google Chrome. It is an Outlook problem. Ask this at the Microsoft Windows Community forum.
I have been having this problem since uninstalling chrome, saw your post above and thought why not.
Since none of the above fixes worked on my system I reinstalled Chrome. Now links work in Outlook, they open in chrome even though IE is set as my default browser.
I sure wish I could uninstall Chrome and have my link functunallity back.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome left_line 6/20/10 12:42 PM
First, let me make clear to those who which to say, it is an outlook problem.
Try this experiment. Download another e-mail browser, Then remove Google Chrome. See if the phenomena occurs with that e-mail reader.

Second. As a professional software developer I often find it necessary to test the software which I develop for compatibility with the other  software products. Clearly a uninstall which "breaks" other products is not a good thing to happen. It is either a novice mistake (never checking) or a deliberate one. Lets see multi-billion $ company, not likely to be a novice mistake. More likely an effort to make things difficult for the competition..

I will keep Google Chrome on my computer but never again use it. The nuisance associate with corrupting the registry and then having to clean it up does not justify the risk..

I try to avoid doing business with firms that play fast and loose, so I will soon be ignoring many of the Google products. The market can sort it out
 

Let the free market sort it out.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome lawrephord 7/23/10 7:01 AM
so when is google going to make a widget menu driven to install where we want it ?
the widget menu should have a line or choice for other browsers if people want
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome India_chaplin 8/17/10 7:58 AM
Thank you very much macLondonON. I have spent 2.5 hours after uninstalling Chrome trying to get my HTML files to open with IE8 as they were converted to text files but your trick with Firefox solved it perfectly! thanks again
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome alienman 8/29/10 2:01 PM
I agree with Dwigth Stegall outlook has a glitch, I installed thunderbird and hyperlinks work just fine with both ie 8 and chrome, I did this after trying regedit and making ie 8 the default browser, also when I tried to associate outlook with ie 8, outlook was not on the list of default programs, this is why thunderbird is unable to import  outlook's settings.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Pilm 8/30/10 6:41 AM
I had the same problem, but Option 1 worked for me.  It was easy to do, no sweat.  I really didn't want to uninstall Chrome, but it took "forever" to open when starting up ... could not stand it!  Don't like IE8 but it opens quickly, so I'll tolerate the rest.  Maybe I'll try FF....
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome iratenax 9/20/10 9:29 AM
Remove all web browsers from the computer, other than IE (firefox, chrome, etc). Restart. Go to "Turn Windows Features On/Off" - disable IE8. Restart. Go back to "Turn Windows Features On/Off" - enable IE8. Restart.

Worked perfect for me and no playing around in the registry!  Hope this helps!
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome raclow 10/26/10 8:05 AM
This Chrome Browser is a bunch of Crap. IT essentially captures your registry settings and won't release you if you uninstall it.  I will try several of these suggestions later but so far they don't work for me.  What a pain this is.  Have lost A LOT of confidence in GOOGLE over this.  Way to go GOOGLE.....for nothing.  And you wonder why you're always chasing the leader.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome PGx 11/18/10 1:01 PM
How can anyone take Google Chrome seriously if when it updates itself, it wipes out all your settings? Theme, extensions, settings and bookmarks WIPED OUT! THIS TOTALLY SUCKS! I don't have these kinds of problems w. FF!
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome rohitash.dighal 11/21/10 7:41 AM
yes
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome rohitash.dighal 11/21/10 7:43 AM
yes
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Scott Willeke 11/30/10 3:19 PM
I think I'm having this problem. Specifically my problem is that the "links" in control panel won't open anymore. However, I love Google Chrome and I want it to be my default browser, but it seems if you want Chrome to be your default browser control panel no longer works?!?
Did I understand this correctly?
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome rpfree 11/30/10 5:22 PM
Why hasn't Google fixed this problem?  Known since 2009 ... must have caused enough trouble for people since then that they would never use Chrome ever again as long as they or any of their friends live.  Including me.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome verbekec 12/6/10 1:45 PM
Tomy please help I'm geeting frustrated I have tried everything but still my lonks no longer work .......  I have Windows Vista and outlook 2003
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Mikel Williams 12/6/10 5:33 PM
In the first place, the reset of the registry settings during an uninstall is basic programming.  How many other basic technology flaws are inherent in Google products?  Why would someone have to go through such a process just to uninstall a program?  Google products are garbage.  This is nothing more than forcing products on people through the hijacking of their systems.  Just a few years ago Microsoft was sued and lost over stuff like this in IE.  Maybe the big Google jerks need a taste of the court system on this matter.  Or better yet, they could hire some professional programmers.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome bwedge 12/10/10 2:57 AM
Having just had to reset my mail and registry after uninstalling Chrome, which was installed inadvertently while installing Ad-Aware. I feel that this shows a complete lack of professionalism is coding as when developing you should always incorporate clean up routines in any software that may/will be uninstalled by the users.
I notice that whenever I run Google earth Windows 7 resets itself to a lower screen capability, showing an incompatability there (how long have both been available?).  No wonder Chrome OS seems to have disappeared, the whole thing smacks of incompetence.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Chrome_sloppy 1/4/11 4:58 AM
I accidentally installed Chrome when I was trying to install a good product ...... but with a little trick tickbox I did not notice.

Within minutes I saw Chrome in the Control Panel and uninstalled it.  That left the hyperlinks in Outlook not working.

I tried the usual suggested "fixes" and none of them worked.  The solution for me was to re-install Chrome but NOT have it as the default browser.

I tried Chrome some time ago and for me it is hopeless.  I use something with much more functionality - Avant - which for me makes it infinitely faster.  I have always been a big fan of Google but this uninstall problem (not to mention tricks to get people to inadvertently install Chrome) which appears to have been ognored by Google for a very long time, has put me right off !
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Xuenen 1/5/11 2:24 PM
This is precisely why the company I work for will NOT approve Google Chrome, among some other Google products.  Here's our official reason for not allowing Chrome:

"A) Google does not like its software to be uninstalled. We've seen similar behavior with Google Desktop Search (which is also not approved). After uninstalling Chrome, the system is left with no default browser. This would not be so bad, but it actually leaves things in such a state that no default can be set until Chrome is reinstalled. In the interim, hyperlink functionality is broken in many apps. This is very poor behavior, and generates Helpdesk tickets."

If you really want to take over the browser market, Google, you MUST play nicer with other software.  Don't be just another Microsoft!  Watch out, or Facebook will create their own browser and take over that market, too! :(
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome harveytherabbit 1/13/11 12:19 AM
This is the last straw for me, and my company. Stealth installations followed by virus-like behavior on uninstall. Some moron of a marketing manager with the business ethics of a sewer rat has put Google on the list of companies we will never deal with.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome kfitzgibbon 3/7/11 3:20 AM
For Windows users the most comprehensive answer I've found for this, and the only thing that worked after trying several different avenues was found in Microsoft Knowledgebase article 310049 (http://support.microsoft.com/kb/310049). I did not know that it was related to Chrome, only that one of my clients couldn't use hyperlinks. If you could include in the installer to take note of the default browser before Chrome is aaded to the registry and then restore this in the uninstall process, that would be useful. This issue seriously messed up productivity for a day or two for said client.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome anitabrodrick 3/11/11 2:14 PM
Thank you thank you thank you Toni!!  Your instructions were not only precise, they were easy to follow and they worked beeeutifully!!! I can now "hyper-link" from within an email!!  I hadn't been able to do that for nearly 8 mos!! It was time consuming and a bother to have to copy the link, open IE and paste - UGH.  Again, Thanks Toni!!!
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome puppylove7512 3/13/11 6:43 AM
I Really love Chrome as an Excellent alternate browser! Very fast and responsive. I keep IE for business functions, only because I've noticed several InternetSecurity programs are not as effective with Chrome. Thus, I feel IE's additional protection essential. And Leave IE as default. The GoogleToolbar prob is simple, Don't install it or disable it, if you don't want another Tool Bar. I like it! It's never tried to install a Virus and it's convenient.
But this is my Question for Toni and devs...If control panel is not effectively removing program for users, Why not provide an uninstall program, with option to set another browser as default? It's gotta be better than advising potential novices to attempt "regedit"! Create more customer confidence and "they will come"  hahaha And revenue too ;)
I love Chrome but bad installs happen and regedit..slow
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome footballmom64 3/16/11 8:31 AM
Re: Firefox.  If you use Firefox, follow Toni's instructions.  Thank you, Toni!  It took me all of 3 minutes to straighten it out.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome JimPatin 3/29/11 11:29 PM
I read an article on how much faster Chrome is over IE so I installed it. I found that it may be a bit faster but it leaves a lot top be desired in the user tools that I am so familiar with in IE. So I uninstalled it. I ran into the same problems that other users have found as well. It DOES require the editing of the Registry and modifying the appropriate entries. I am becoming very dissatisified with Google and their products. I have been trying to get an issue resolved with my Windows Mobile phone as to the use of Google apps that basically disables the phone with a constan error msg. It has been ove 5 months with NO response from Google on this issue. This happens to be important to me and Google could care less! Now I have this problem with the uninstall of Chrome where it does not clean up everything and correct ALL entries upon uninstallation. I was considering getting an Android phone for my next upgrade. Don't think so!! Will be looking at the iPhone instead. Google, you need to pay attention to your users and fix problems befroe they become big issues as these have become.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome gini.b 5/26/11 3:37 PM
MacLondonON - perfect!  What I had not done was restarted the computer.  THANK YOU!
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome safril.salle 9/13/11 7:24 AM
multy turn on (optional)
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome cynthia9731 10/7/11 11:30 AM
Goolgle is headed for a lawsuit, remember when Microsoft did this???? What happened. I personally like using both. But at work it is required to use only IE9 now, there for causing lot of problems for us and making Chrome took real bad. So just get your shit together and fix it.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome DominusTemporal 10/15/11 10:20 PM
It seems Google is still shipping defective goods and surreptitiously downloading Chrome with other products like Google Earth - I certainly didn't see the tick-box alluded to by previous posters when I updated Google Earth, and I only found out about the downloading of Chrome when I clicked on a link in an email.  I very much object to any interference with my system settings and consider Chrome's behaviour to be equivalent to the actions malware as it has left a mess in my system.
I would suggest that Google pull its finger out and not only ensure that uninstallation of its software is clean - no debris left behind to interfere with system settings - but also make available a utility to clean up the mess left behind on peoples computers. Editing a registry manually is not a practicable option for a lot of people as they do not feel sufficiently confident to do so - nor should they have to do so.  Google made the mess, Google is morally responsible for cleaning it up - and I would suggest it do so promptly before it falls foul of the law.
Incidentally - I don't use Internet Explorer - nor Firefox - I use Opera...
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome Toni (Googler) 11/2/11 6:41 PM
PLEASE READ: I realized I forgot to update this very old thread. We addressed this issue back in early 2009 (Chrome version 4.0+) by including an option to change your default browser in the dialog that pops up during the Chrome uninstall process. 

Of course, if you forgot to do this and Chrome is already uninstalled, then following options 1 and 2 in my original post will help you address it, but you shouldn't have to do this if you selected another browser in the dropdown during uninstall. 
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome GeirG 12/15/11 3:53 AM
Thank you kfitzgibbon!!! I have tried all options previously described, but the only one who managed to fix the problem for me was the Microsoft Support link you gave to Microsoft Knowledgebase article 310049 (http://support.microsoft.com/kb/310049). I just pressed the "Fix it" button, ran the program and Voila my links in Outlook now works again.
Re: Desktop shortcuts, hyperlinks (in Outlook, etc) not working after uninstalling Google Chrome dlonghurst 1/5/12 7:18 AM
I have had a problem for a long time where outlook was unable to open hyperlinks -- it would always ask you for what to open it with polluting the registry with a number of strange extensions (from the end of the url).  I dealt with it until a link had .exe on the end (it was an internal download link) which then caused windows to forget what to do with .exe files.  

Citrix had a similar issue and had the magic register key set after resetting the browser associations,...

Copy this to a .reg file and import it to complete the association.
......
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\htmlfile\shell\open\command]
@="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"

[HKEY_CLASSES_ROOT\htmlfile\shell\opennew\command]
@="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" %1"

[HKEY_CLASSES_ROOT\http\shell\open\command]
@="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"

[HKEY_CLASSES_ROOT\https\shell\open\command]
@="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"

[HKEY_CLASSES_ROOT\IE.HTTP\shell\open\command]
@="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"

[HKEY_CLASSES_ROOT\IE.HTTPS\shell\open\command]
@="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"

[HKEY_CLASSES_ROOT\mms\shell\open\command]
@="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"
"MPlayer2.BAK"="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"

[HKEY_CLASSES_ROOT\pnm\shell\open\command]
@="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"

[HKEY_CLASSES_ROOT\rtsp\shell\open\command]
@="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"

[HKEY_CLASSES_ROOT\rtspu\shell\open\command]
@="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"
DXMage 9/5/12 1:09 PM <This message has been deleted.>
DXMage 9/5/12 1:12 PM <This message has been deleted.>
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