Categories: Discuss Chrome :

my Facebook account is temporarily locked. what should i do to unlock it????????

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my Facebook account is temporarily locked. what should i do to unlock it???????? akakmalakaku 3/8/11 12:01 AM
Google Chrome version (type about:version into the address bar):Operating System:Error Message:Extensions installed:
Please describe your question/comment in detail (for example, steps to reproduce the problem):
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? SandySynaptik 3/8/11 1:22 AM
Is this when you use Google Chrome? Otherwise see the reference..
And please don't use Google Chrome for Facebook as listed in the second reference..
This message has been hidden because it was flagged for abuse.
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? akhilchaturvedi 5/14/11 6:06 AM
my facebook answer
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? Robin Piva 9/15/11 4:46 AM
Thank you so much for all your help.
(unknown) 9/20/11 11:57 AM <This message has been deleted.>
(unknown) 9/20/11 11:58 AM <This message has been deleted.>
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? YashSharma 10/4/11 6:49 AM
I have been trying Loging my Facebook id from past 5 days, but, I couldn,t get through it. They Just Show me that your Acccount has been Temporarily Locked. I even tried to reset my Facebook Password but was of no use. My Facebook id_ Yashsh...@hotmail.com
and my Facebook URL Address_http://www.facebook.com/profile.php?id=1141219233.
Suggest me the solutions to Unlock My Facebook Account.
PLEASE HELP ME TO ACCESS MY ACCOUNT.
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? karthikeya dasavaram 10/4/11 8:17 AM
my facebook account is locked my user name is karthikeya dasavaram and facebook id sai...@gmail.com and my facebook url adress_http://www.facebook.com/profile.php?id=100001942365504
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? koora 10/12/11 1:34 PM
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? avinash pawar 10/15/11 2:27 AM
i cant login my facebookacount
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? santhu.lindsey 10/16/11 12:29 AM
my face book account is locked my user name is santhosh kumar and fce book id santhu....@gmail.com  ..
please  help me to acess my account
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? Deepak Nehra 10/16/11 1:40 AM
my acount has been blocked can anyone help me????????
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? Deepak Nehra 10/16/11 1:43 AM
my fb acount is block my fb id is deepn...@gmail.com plz help me to access my acount
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? JackyH 10/17/11 5:02 PM
Hi Everyone,

The issue that you are all reporting seems to be related to Facebook rather than to Chrome; have you tried accessing Facebook in other browsers? Are you experiencing similar issues with logging in? Please contact Facebook help.

I've attached a reference from the Facebook help center below about account access. 

Thanks,
Jacky
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? arsal31 10/22/11 10:31 AM
my facebook account is temporarily locked.... what should i do..........
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? handsomeorlandoman 10/22/11 10:56 AM
Hey everybody!

To solve disabled/blocked accounts on Facebook, read the article attached below from the Facebook help pages: http://goo.gl/a2cx9

Thanks!
handsomeorlandoman
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? JackyH 10/24/11 8:22 AM
+arsal31 have you tried accessing facebook in other browsers? In addition, please see the reference linked above.
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? JackyH 11/23/11 4:55 PM
Hi Everyone,

I wanted to check if you are still seeing this issue. If so, have the references articles attached to the best answers helped?

Thanks!
Jacky
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? noopur jain 11/24/11 7:42 AM
plz help  me my facebook account is temporarily loked try to understand yr plz unlocked my facebook account
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? noopur jain 11/24/11 8:04 AM
thanxxx for help me friends my facebook is unlooked  thanx facebook help cent also  today iam verry happy
because my facebook is unlooked thank u
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? preet sidhu 11/25/11 8:17 PM
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? handsomeorlandoman 11/26/11 5:09 AM
@noopur jain, preet sidhu,

Did the following articles on the best answers above help?



Thanks!
handsomeorlandoman
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? phunkey 11/28/11 5:07 PM
I've been locked for some weeks now and seriously p*ssed off that Facebook have not replied to my enquiry. I read the Facebook Help, which was of no help at all. I tried logging onto FB with various browsers without luck. The only option I'm given is to send FB an ID colour scan, which is the last thing I'd do. Has anybody else been asked to provide such documentary proof?
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? gagan kaur 12/8/11 11:14 PM
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? linda haddad 12/16/11 9:35 AM
my facebook account is temporarily locked :(

 what should i do ?
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? emilybinder 12/19/11 7:17 AM
Hi, this is Chrome help but my question is still about Facebook -- hope someone can help here because Facebook has no contact email address. It is quite frustrating that their Help section doesn't actually give me a way to contact Facebook with my unanswered question. Anyone know the FB help email address?

The following is about a FB profile I use to manage several pages, not for a personal profile account:

My Facebook account is temporarily locked (not blocked). The page @JackyH gave us: http://www.facebook.com/help?page=1048 is not about being locked out, it's only to help if you're blocked or disabled (more related to abuse than a password reset/security question issue).

It all started a few days ago when I was trying to change my account email address to a previously used email which I had deleted and replaced a few months ago. I think this triggered a security problem, so FB asked me my security question. I answered it. Maybe I answered incorrectly. Either way, I reset my password. I got the "wait 30 minutes for an email to reset your password" and nothing came. The FB pop up message also said my access should be enabled within 24 hours. It's been four days. I just reset my password by clicking the red link after you incorrectly enter a password (not the blue "Forgot your password?" link on the main login at facebook.com. I reset it using the email FB sent me (this time it came through).

I am still locked out. Here's the message when I enter my new correct password:

"Your account is temporarily locked.
Someone recently answered your security question correctly in order to try to access your account.
Was this you? If so, click the "Okay" button and you'll be able to log in to your account within 24 hours with the new email and password you chose.
If this wasn't you, click the "This wasn't me" button to secure your account."

Please help -- if I click either button it seems to restart this whole process of resetting and waiting for an email that never comes.
Thanks.
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? JackyH 12/19/11 2:52 PM
Hi Everyone,

It seems like there has been a rise in this issues you are having on Facebook. Are you experiencing this issue in other browsers? Firefox, IE, Sarafi? 

Thanks,
Jacky
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? bblj 12/22/11 11:39 PM
I share emilybinder's experience, to the minute detail ie. changing email address, then password, account being 'locked'.
it has been 4 days that the fb is giving the same warning and I go through the same procedure, clicking OKAY to the question "Was this you?".
There must be an easier way to change password and email adress without going through all this mess. Has anyone got back to FB after this ordeal?  I am losing hope...
Thanks,
B
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? utibe jimmy 12/23/11 1:40 AM
i forgot my facebook password wht should i do guys help me.
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? amandara 12/25/11 5:48 PM
i also had the same experience as emilybinder. it started last sunday. one week ago. i have tried waiting and resetting and still am locked out. i haven't gotten any responses from facebook help team either. im starting to wonder if i should just try starting a new account?
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? clsamford 12/26/11 10:52 AM
I too am sharing the same problem as emilybinder.  The message says you should regain access within 24 hours after clicking "Okay"; however it has been about two weeks and I still can not access my account.  Does anyone know how to fix this?  Clearly you can't fix it via Facebook "Help".
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? savithruvi 12/27/11 3:39 AM
lock my account
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? JackyH 12/28/11 11:58 AM
Hi Everyone,

Can you please confirm if you are having this issue on other browsers besides Chrome? Also, what is the exact message you are receiving from Facebook? If you could send a link to a screenshot that would be helpful.

Thanks!
Jacky
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? clsamford 12/28/11 5:37 PM
Yes, I am having this issue with other browsers.
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? JackyH 12/29/11 1:15 PM
Hi +clsamford,

Have you looked in the Facebook forum for answers? If this is an issue in other browsers, than this issue is likely not specific to Chrome.

Please share what you find though as it does look like other users are having this issue as well.

Thanks!
Jacky
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? bblj 12/30/11 9:29 AM
Hi,
This is the link to the screen that comes out when I enter my name and password. my attempts to log in are still failing even though I clicked OK to their question.
https://www.facebook.com/checkpoint/
Facebook help is hopeless, I tried everything and forums didn't give any answer. We just need someone to reach FB on our behalf as they seem to be the most inaccessible web power!!
Thanks,
B
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? franzicka 1/3/12 6:23 AM
I got the same problem with emilybinder..Can anybody help me ?? i really need my facebook account to contact my groupmates in my other subjects.. PLEASE HELP ME !!!
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? franzicka 1/3/12 6:30 AM
yes, im having the same problem with other browsers.. please help me.. i losing hope :(
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? nikolinahhh 1/5/12 5:06 AM
My accont is blocked and i try everting what i find but nothing .PLEASEEEE HELP ME TO UNCLOCK MY ACCONT
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? JackyH 1/5/12 11:41 AM
Hi Everyone,

I'm sorry to hear you're still have issues accessing Facebook across browsers. Please check your email account linked to your Facebook account to see if you have received an email from Facebook about regaining account access. If so, read the instructions carefully to make sure you have followed each of the steps.

In addition, please find attached in ref [1] and [2] answers to questions about the 24 hour lag period for Facebook access to be restored.

I hope this helps!

Jacky
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? emilybinder 1/10/12 7:59 AM
Hello,

Has anyone out there been temporarily locked out, clicked "Okay" instead of "This wasn't me," and after 24 hours or more been able to successfully login with the same password?

I am still temporarliy locked out of my account. I am still receiving notification emails for when a user Likes one of my pages that I manage through my admin (person/profile) account. I reset the password successfully on 12/19/11. I know I am logging in with the correct password because if I wasn't, I would get a "password incorrect" screen. Instead, I get the "your account has been temporarily locked" screen. I waited 24 hours. Several times. Nothing changes.

I have consultants who've been trying to figure this out for weeks; we are all completely at a loss.

I'm using Firefox. Tried this on IE, no help. Not using Chrome.

@JackyH can you try to find out more -- do you have contacts at Facebook?  As a side note, this is exactly why I'm rooting for Google+. Google is providing a forum for users to try and figure out the glitches of Facebook, a company that is providing a platform on which the world spends 1 in every 5 online minutes (comScore report, Oct. 2011) but has zero customer service. This is inane, Mark.
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? shalini shah 1/14/12 4:09 AM
hi
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? shalini shah 1/14/12 4:11 AM
thanks 4 help me
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? yongchoonhiung 1/17/12 12:29 AM
my facebook account temporary lock...how to unlock it
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? agapeunited 1/17/12 2:34 AM
Hi everyone,

My facebook account is temporarily locked also. The system prompt the msg say that need our phone number to verify the account. But the problem is when i already enter the phone number i can't get the code. I also choose the "call me" function but the system prompt the msg "SYSTEM OVERLOADED PLEASE TRY LATER". I facing this problem more than 5 day and already send lots of mail to facebook team but until now no action at all. Can somebody advice any others way to unlock my facebook account??

Thanks

David
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? Jessicax19x 1/18/12 10:02 AM
I recently got locked out as well my timeline wasn't working which I know now was a Facebook problem and has been fixed but I tried to sign out and sign back in to see if that would fix it and it said my account was temporarily locked I went through the process and unlike most of the questions it asked you guys it asked me for a cell phone number which I don't have and I lost my parents so I cant get one until I turn 18 next year but after about 7 days of trying to get in it gave me the option to just call me so I tried that and all that it said was system overloaded so I gave up went to make a new account but I found out they blocked my whole I.P it had the same thing on that account before the account process was even complete and the same for another I read all the rules off Facebook like you cant type 32665 and I have followed every one I am a 4 year old user I have been on since 2008 the sad part of all this and the main reason I want to get my account back is my friend Jamie Hubley took his life in October and he was on my Facebook and I don't know where his grave is but I like to go to his profile and wish him a merry Christmas and a happy birthday and tell him how much I miss him its like I am talking to him I can see his picture on the side of the page and its like hes there I miss him so much and I wish I could just have my account back I guess I have tried everything I give up I guess I will just stare up at my ceiling and talk to Jamie or maybe go out of the city as far away as I can go and lay under the stars and speak to him I miss him so much he was so bright and friendly he was my first friend since my mom and dad left me and since all the bullying at school I would give up my life for him to be back to know it would make him happy I miss you Jamie :'(
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? Animrefankate 1/19/12 3:22 AM
I am having the same problem as agapeunited except I only have sent one email in response to the email I received after filling out the info it asked on Facebook. I'm upset because I have been needing to contact my friends and FB is my only way to do so... I've been without facebook for about a week now and its getting me really depressed. I've tried getting on on IE but no luck, and I'm not going to download other browers to test it out. Some help would be greatly appreciated.

Thank you,

Katy.
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? clsamford 1/19/12 10:14 AM
emilybinder,

Have you had any luck?  I have not - still locked out and its been well over 2 months.  At this point I just wish I had access so I could cancel my account.
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? agapeunited 1/19/12 5:49 PM
Hi everyone,

My account still locked, i already been asking for the gov issue ID for proving me as the account owner. After sent all those document still no action. I really feel disappointed with facebook service response so so slow. Feel like everything is top secret, very hard to get help or solving the problem/bugs.

David
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? MikeyMike12345 1/30/12 8:12 PM
Dear all,

I am having this problem myself too!

I had a triforce of getting my Hotmail, Gmail and Facebook hacked. Long story short, I believe it came from a rogue app on my HTC phone and I regained control of ALL accounts INCLUDING facebook.

However, having had to re-authenticate my account and password correctly, it tells me the following:

   "Your account is temporarily locked.

   Someone recently answered your security question correctly in order to try to access your account.
   Was this you? If so, click the "Okay" button and you'll be able to log in to your account within 24 hours
   with the new email and password you chose.
   If this wasn't you, click the "This wasn't me" button to secure your account.

   (option 1) [OK]     (option 2) [This Wasn't Me]"

Three days in a row, 24 hours apart, I have clicked OK only to go back to the homepage.

I haven't tried clicking [This Wasn't Me], as I don't want to completely lock my account out.

I am desperate to get this sorted, my facebook is invaluable as I just moved to a new area and have 0 contacts outside of facebook.

Can ANYONE figure out ANY way of contacting facebook?

Can anyone help with this issue?

- Mike
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? Dianalynnw 2/1/12 7:44 PM
HAS ANYONE FOUND OUT WHY WE GET LOCKED OUT AND CAN NOT GET BACK TO OUR ACCOUNTS?  I HAVE BEEN LOCKED OUT OF 2 FACEBOOK ACCOUNTS AND TRY TO GET A CODE SENT VIA TEXT OR PHONE CALL, BUT THAT DOES NOT WORK EITHER.  HELP!!!!  I WANT BACK INTO  MY FACEBOOK ACCOUNT BECAUSE I HAVE DONE NOTHING WRONG....JUST FAMILY AND PERSONAL FRIENDS ARE THERE TO KEEP IN TOUCH WITH.  ANY SUGGESTIONS FROM ANYONE???
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? blroman 2/3/12 9:33 PM
I've been locked out for weeks now. I thinking I just can't use FB anymore. There is not way I'm creating a new one just to get locked out again and have to request people all over and lose pics, just seems ridiculous. I HAVE verified my identity with the gov't id and still nothing. Has anyone ever been locked out for more than 2 weeks and actually had their account unlocked? If so please let me know.
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? mundoo 2/7/12 6:28 AM
I got the same problem with emilybinder and another freinds:( ..Can anybody help me ?? i really need my facebook account to contact my groupmates in my other subjects.. PLEASE HELP ME !!!

please let me know if you find any way for fixing this problem.
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? rinaaku 2/10/12 8:56 AM
i still have the same problem, idid not logged in for a month, and when i tried logging it in it says "Your account is temporarily locked.
We don't recognize the device you're using. Please answer a few security questions to keep your account safe." they have some question but those questions are just recognizing those photos lol but i can't even remember who are they , they're just my friends pictures how can i recognize them quickly. then after that after submitting my answers it says "Please confirm your identity
No verification methods are currently available. Please come back later." that's it. i don't what to do next . can someone please help me? i've tried this in diff browser but it's still the same.
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? upasana zala 2/15/12 5:58 AM
my Facebook account is temporarily locked. what should i do to unlock it????????
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? JackyH 2/23/12 8:09 AM
Hi Everyone,

If you are experiencing issues logging into Facebook on more than just Chrome, this is most likely a Facebook issue and not a Chrome issue. As this is the Chrome forum so please contact Facebook support. I've attached ways to get help with Facebook below in ref [1]. 

If you are only experiencing this issue in Chrome, please provide your Chrome version number and more information about when you started experiencing this issue. 

Thanks,
Jacky
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? badegg 2/29/12 9:57 PM
ive had my fb account temporarily locked for 24 hrs for the last 10 days ?????
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? JackyH 3/1/12 8:06 AM
+Badegg,

Please contact Facebook via the link above if you are experiencing this issue in other browsers besides Chrome.

Thanks,
Jacky
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? Sashaneth 3/8/12 9:18 PM
Dear friend, I have a problem. My facebook account is temporarily locked a couple days ago and now I still could not log into my account. what should i do?
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? asrafathima100 3/9/12 5:58 AM
asrafat...@gmail.com please email me my answer my facebook account is locked temporary
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? yash.k 3/11/12 9:46 AM
Hi, Jacky. This is yash.

I've been locked for some days now and seriously p*ssed off that Facebook have not replied to my enquirer. I read the Facebook Help, which was of no help at all. I tried logging onto FB with various browsers without luck. could not get success ,, its my old account, i do not want to lose it.. kindly help me in this matter. even i did not get sercurity code on my cell.. showing ,, still working on it.. plzzzzzzzz do the needful.... My Facebook Id is   yash.k...@gmail.com ............
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? ajackson2003 3/13/12 4:32 PM
i'm locked out of facebook because something about an ID I want back in
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? gitali 3/14/12 10:38 PM
my face book account is block?
plz help me
why i can do my account is unblocked?
 plz help me.
u r can my help i will very very thank u give me a answer.
plz give me answer kindly plz
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? gitali 3/14/12 10:38 PM
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? JackyH 3/16/12 2:42 PM
Hi +Yash.k

As this is the Chrome forum, which is part of Google and not related to Facebook, you will need to contact Facebook to resolve your issue. 

Jacky
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? JackyH 3/16/12 2:42 PM
Please go to Facebook support as this is the Chrome forum, which is part of Google and not related to Facebook. 
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? vayash 3/28/12 5:43 AM
hey my fb id is temporarily locked,someone tried to access my account using other email id,i tried to pass the security check by mobile verification code but Facebook is sending me code too late on my mobile,when i am entering that code it is showing a message that "code entered by you is expired"........ is there any fast way to pass the security check.......plzzzz help me my lots of work is stuck due to this id plzzzzzzzz help me to unlock my id ,i tried to access my in many browser but there is no use..    
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? caver_tim 3/28/12 6:11 AM
vayash.
We can't help you over here. We can try to help you if you';ve a problem with the Chrome browser, but if your facebook account is locked out you need to contact Facebook help and support
Re: my Facebook account is temporarily locked. what should i do to unlock it???????? JackyH 3/28/12 10:37 AM
Hi Everyone,

The issue of not being able to access your Facebook account is not a Chrome specific issue; please visit the Facebook help center to find answers to your questions regarding access to your account. As this is not a Chrome issue, I am closing this thread.

Jacky
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